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  • Manual on Internal Audit

    DISCLAIMER : The views expressed in the Manual on Internal Audit are those of the

    author(s). The Institute of Chartered Accountants of India may not

    necessarily subscribe to the views of the author(s).

    The Institute of Chartered Accountants of India

    (Set up by an Act of Parliament) New Delhi

  • ii

    The Institute of Chartered Accountants of India

    All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic mechanical, photocopying, recording, or otherwise, without prior permission, in writing, from the publisher.

    Edition : January, 2009

    Website : www.icai.org

    Email : [email protected]

    Price : Rs. 400/- (Including CD)

    ISBN : 978-81-8441-179-9

    Published by : The Publication Department on behalf of CA. Puja Wadhera, Senior Assistant Director, Internal Audit Standards Board, The Institute of Chartered Accountants of India, Indraprastha Marg, New Delhi 110 002

    Printed by : Sahitya Bhawan Publications, Hospital Road, Agra 282 003

    January/2009/1000 Copies

  • iii

    Foreword

    The year 2008-09 has been a very active year for the Internal Audit Standards Board. The year has seen the Board issuing a number of Standards on Internal Audit as well as other technical literature such as generic and industry specific technical guides. I am happy to note that the Board is brining out this Manual on Internal Audit.

    This is first of its kind of Manual on internal audit to be published by the Institute as it contains a step by step approach to conduct internal audit, right from appointment to reporting. The Manual has been developed by a team of experts in the field of internal audit and risk management and the fact is amply reflected in the fine balancing of conceptual vis a vis practical approach to internal audit in the Manual.

    I appreciate that despite being a highly technical document, the Manual has been written in a very simple and lucid manner. Besides, the guidance contained herein being generic in nature, the Manual can be gainfully used by all the internal auditors across the cross section of industry type and size.

    At this juncture, I wish to compliment all members of Internal Audit Standards Board, especially, the Chairman, CA. Abhijit Bandyopadhyay for having conceived the idea.

    I am sure that this Manual, like other publications of the Board, would be warmly received and appreciated by the members and other interested readers.

    January 16, 2009

    New Delhi

    Ved Jain

    President, ICAI

  • v

    Preface

    Contemporary internal audit is a vast field with a number of facets to be understood and addressed. The Internal Audit Standards Board has been working relentlessly to bring out more and more quality literature for the guidance of the members. Till date the Board has brought out not only more than ten Standards on Internal Audit (SIAs) on various significant aspects of internal audit, it has published a number of widely appreciated generic as well as industry specific technical guides for the benefit of the members.

    When the Board conceived the idea of having a Manual on Internal Audit, the basic objective behind the same was to bring out a comprehensive publication on internal audit, containing practical guidance on conducting an internal audit in a real life scenario. Accordingly, the Board roped in the services of an expert in the area of internal audit and risk management to prepare this Manual. The Manual, as you would see, is quite comprehensive, providing a step by step guidance on every aspect of internal audit. It is divided into four main parts. Part A deals with Internal Audit Engagement Management, Part B deals with Internal Audit Project Management, Part C deals with Close Outs and Part D deals with General Annexures. While each of the Parts is further divided into relevant sub topics, Part B contains, guidance on aspects such as overall planning, pre audit opening, detailed walk throughs, report, checklists, audit programmes, report compilation, exit meeting and report issuance.

    The Manual contains a number of templates as well as checklists for ready reference and easy use of the readers. The Manual has therefore, a wider usage and appeal. I personally feel that the Manual has turned out to be the first of its kind one stop reference for the internal auditors to be issued by the Institute.

    I wish to place on record my thanks for Shri Ved Jain, President, and Shri Uttam P Agarwal, Vice President, ICAI for their vision and unstinted support in the activities of the Internal Audit Standards Board. I also wish to express my sincere gratitude to all my colleagues from the Council at the Internal Audit Standards Board, viz., CA. Bhavna G. Doshi, Vice Chairperson, CA. Sunil H. Talati, CA. Mahesh P. Sarda, CA. Shanti Lal Daga, CA. K. P. Khandelwal, CA. Manoj Fadnis, CA. Anuj Goyal, CA. Amarjit Chopra, Shri Manoj K Sarkar, Shri K. P. Sasidharan, Dr. Pritam Singh and Shri O. P. Vaish for their vision and support. I also wish to place on records my gratitude for the co-opted members on the Board, viz., CA. Partha Sarathi De, CA. N. K. Aneja, CA. Charanjit S. Attra, CA. Nagesh D. Pinge as also special invitees on the Board, viz., CA. Harinderjit Singh (my Council colleague), CA. Deepak Wadhawan, CA. Manu Chadha, CA. Santosh Nair and CA. Amit Roy for their free and frank views, invaluable guidance as also their dedication and support to the various initiatives of the Board. I also wish to thanks to CA. K. Raghu (my Council colleague), for his support in bringing out the Manual. I also wish to express my thanks to CA. Puja Wadhera, Secretary, Internal Audit Standards Board and her

  • vi

    team of officers, CA. Gurpreet Singh, Senior Executive Officer and CA. Arti Aggarwal, Executive Officer for their efforts in giving final shape to the Manual.

    I am sure that the Manual would be warmly received by the interested readers and would be recounted as a landmark publication of the Institute. January 19, 2009

    Kolkata

    Abhijit BandyopadhyayChairman, Internal Audit Standards Board

  • Contents

    Page No Foreword..(iii)

    Preface. (v)

    Format No

    Part - A Internal Audit Engagement Management A/1 Initial Introduction Letter 3A/2 Proposal of Internal Audit Services 4A/3 Engagement letter 9A/4 Scope and Objective 15A/5 Organization Background 16A/6 Industry Research 18A/7 List of Files and Contents 20

    Paet - B Internal Audit Project Management B/1 Overall Planning 23

    Pre Audit Opening 25B/2.1 Opening Meeting Control Statement 25B/2.2 General Process Understanding 26B/2.3 Data Needs Identification and Collection 28B/2.4 Data Analysis and Summary Preparation 29B/2.5 Previous Audit Report Analysis 30B/2.6 Brain Storming Sessions (Internal) 31

    Detailed Walk Throughs 32B/3.1 Selection of sample 32B/3.2 Walk Through Tracking 33B/3.3 Documentation of Walk Through 34

    Risks, Checklists, Audit Programme 37 Listing of Risks and Audit Programme (Checklists) 37

    B/4.1.1 Corporate Risks Review Checklist 37B/4.1.2 Finance and Accounts Risks Review Checklists 43B/4.1.3 Human Resources Process Review Checklists 51B/4.1.4 Inventory Risks Review Checklists 65B/4.1.5 Information Security Review Checklists 74B/4.1.6 Marketing Risks Review Checklists 83B/4.1.7 Purchases Risks Review Checklists 88

  • viii

    B/4.1.8 Production Risks Review Checklists 93B/4.1.9 Sales and Despatch Risks Review Checklists 101

    B/4.1.10 Statutory Compliances Review Checklists 106B/4.1.11 Administration Risks Review Checklists 120

    B/4.2 Planning and Execution of Audit Programme 124B/4.3 Compilation of Observations and Draft Reporting 129B/4.4 Quality Check of Evidences Collection 132

    Report Compilation 133B/5.1 Draft Audit Report 133B/5.2 Covering Letter for Draft Report by Email/ Letter Head 136B/5.1 Collection of Management Comments 137

    Exit Meeting 138B/5.2 Fixing of the Meeting Time 138

    B/6.2A, B/6.2B Presentation and Action Plan Preparation 139

    B/5.1 Updation of the Action Plan into the Draft Report 144 Report Issue 145

    B/7.1 Final Report Release Checklist 145B/7.2 Audit Committee Presentation (Where Applicable) 147B/7.3 Audit Feedback Collection 154

    Work Paper Closures 157 Work Papers Compilation and Quality Audit Closures 157

    B/8.1A Quality Audit Checklist 157B/8.1B Quality Audit Action Plan Statement 161B/8.2 Knowledge Bank Updation 162

    Part -C Close Outs C/1 Invoice Format 165C/2 Out of Pocket Expenses Tracking 166C/3 Overall Closure Checklists 167

    Part - D General Annexures D/1 Confirmation of Meetings Format 171D/2 Minutes of Meetings Formats 172D/3 Agenda of the Meeting 173D/4 Standards on Internal Audit Issued by the ICAI 175

  • 1

    PART A

    Internal Audit Engagement Management

  • 2

  • 3

    Initial Introduction Letter Format No: A/1

    Date: ,

    .

    To

    Mr./Mrs. , ,

    ,

    .

    Dear Sir,

    Sub: Introduction of Our Internal Audit Services

    In continuation to your request, we are very happy to introduce XYZ & Co, one of a specialist in delivering you high value Internal Audit Services based at . We are a team of XX Chartered Accountants, XX Information Systems Auditors, XX Internal Auditors.

    Our methodology is adopted from global standards and ICAI standards and would be providing required value add. Some of the clients whom we have delivered the services are Client 1, Client 2, Client 3, Client 4 etc. to name a few.

    Please also find attached a detailed profile1 of our organization for your review. We look forward to hear from you in this regard.

    Warm Regards,

    For XYZ & Co.

    XYZ,

    Partner 2 3

    1 Attach your organizations profile to this letter. Please comb-bind the profile for presentation. 2 The objective of this letter is just to introduce your organization subject to a request from the client. 3 The letter should be preferably signed by the Partner of the organization or an authorized representative. Keep an

    office copy of this letter. A file viz., Initial Introduction Letters may be opened to track all the letters.

  • 4

    Proposal for Internal Audit Services1

    Format No: A/2

    Overview:

    Scope and Objective: The objectives for the internal audit are as under:

    Evaluate the business processes to ensure that they are aligned to the business objectives. Evaluate the compliance to both the internal policies and procedures of the company and

    external regulations to the extent applicable to the following key processes.

    Evaluate the effectiveness and efficiency of the identified processes and related internal controls.

    Evaluate the accuracy of accounting information systems supporting the process. Evaluate progressively the risks relating to the business management covering information

    technology and general process

    Scope of work / Areas to be covered as part of Internal Audit:

    The scope shall be covering the transactions for the period to

    Management Process

    Process 12 Process 2 Marketing

    Process 1 Process 2 1 Proposal may be printed on the letter head of the organization or a simple A4 Size Sheet. 2 You may also add a list of risks that shall be looked into in the process.

  • Proposal for Internal Audit Services

    5

    Contract/Project Management

    Process 1 Process 2 Client Relationship Management

    Process 1 Process 2 HR Process

    Process 1 Process 2 Finance and Accounts

    Process 1 Process 2 Administration and Logistics

    Process 1 Process 2 Information Technology

    Process 1 Process 2 The depth and sample size under the above business processes will be decided based on Risk assessment, where incase the Risk level is high, the area shall be analyzed in depth and the sample size shall also accordingly increase. The coverage shall be based on significant risks identified in the area of concentration. The methodology adopted for internal audit deliveries is separately given in this proposal.

    Methodology and Deliverables3

    We have structured methodology starts from mapping the corporate vision to audit deliveries and value-add. The following chart displays the steps generally followed by us in an Internal Audit Outsourcing Service.

    3 Each firm may have its own methodology / format of deliverables. This is model only.

  • Manual on Internal Audit

    6

    The following are the benefits for the organization from outsourcing:

    Global best methodology for handling Internal Audits

    Relevant business / process / internal audit expertise and access to best practices

    Structured deliveries with performance indicators and terms of delivery

    Saving costs and efforts for the organization and help management concentrate on core competency

    Our strong methodology also includes taking the input of the top management, process management and audit management to design a solution that means value addition. Our deliverable will give a road map to make the necessary process improvements that gives a big seat for practicality of implementation of recommendations.

    Pre Audit Opening

    General Process Understanding Data Analysis and Summary Preparation Planning of Audit Detailed Walk Through

    Detailed Walk Through Documentation of Walk Through Results Risks, Checklists, Audit Programme

    Listing of Risks and Audit Programme (Checklists) Generation of Exceptions through Analytics Planning of Audit Programme Delivery Execution of Audit Programme Compilation of Observations and Draft Reporting Quality Check of adequacy of Evidences and Work Paper Linking Supervisory Review and Confirmation Report Compilation

    Preparation of Audit Report Circulation of the Draft Report for Management Comments Collection of Management Comments Exit Meeting

    Fixing of the Meeting Time Presentation and Action Plan Preparation Updation of the Action Plan into the Draft Report

  • Proposal for Internal Audit Services

    7

    Report Issue

    Final Official Report Issue as per Standards on Internal Audit (SIAs) Issued by the ICAI Audit Committee Presentation (Where Applicable) Audit Feedback Collection Each Audit Report shall contain the following information:4

    Executive summary High, Medium, Low Risk Areas classified separately Detailed audit observations, covering Risks, Impact, Recommendations, Auditee Comments,

    Annexures of evidences

    Audit Implementation Action Plans with time lines and responsibility shall be updated after management discussion.

    Presentation to management and Audit Committee The Audit shall be conducted as per the Standard on Internal Audit (SIA) 4 for Reporting released by ICAI.

    Team, Schedule and Professional Fees:

    Based on the Information provided to us with regard to the infrastructure and statistics, we estimate the following:

    Sl No Particulars / Name of the Resource

    5 No of man days / man

    months Qualifications

    1 Partner

    2 Senior Manager

    3 Senior Associates / Consultants

    4 Associates / Consultants

    5 Junior Associates / Consultants

    Total Time

    Taking the above deployments into account, the fee for the assignment is estimated as Rs. XXXXXXX/- excluding applicable service taxes. Incase there is any travel incidental to the delivery of the project we shall adhere to internal policies and shall be reimbursed on actual.6

    4 Incase you would like to expand the deliverables, it can be done. Sometimes clients would like to know what is the format of deliverable, in such cases, an annexure may be added. 5 A detailed resource list may be given where necessary. 6 It is always good practice to add commentary about service tax and out of pocket expenses (OPEs) applicability / inclusion.

  • Manual on Internal Audit

    8

    Resources Required

    An audit room will be set up having the sufficient no. of Table and chairs along with White board for meeting and discussion.

    Access to all the data, record, employees required for the effective performance of internal audit.

    Computers with access to company ERP, email and other systems with printing facility with adequate stationary.

    Project Coordination:

    We understand the importance of a project coordinator over the period of the assignment. The team shall be interacting with the process owners through the project coordinator.

    About XYZ & Co

    7

    8

    7 Logos of clients may be given, whereas prior permission of clients may be necessary. 8 Some firms also add confidentiality clause / non-compete clause in the proposal itself.

  • 9

    Engagement Letter

    Format No: A/3

    Date: ,

    .

    To

    Mr./Mrs. ,

    ,

    ,

    .

    Dear Sir,

    Sub: Internal Audit Engagement Letter

    With regards to the discussions we had on DD/MM/YYYY and in continuation with the proposal given on DD/MM/YYYY, please find the Engagement Letter for the Internal Audit Assignment with the following Scope, Objective and Timelines:

    Scope and Objective:1 The objectives for the internal audit are as under:

    Evaluate the business processes to ensure that they are aligned to the business objectives. Evaluate the compliance to both the internal policies and procedures of the company and

    external regulations to the extent applicable to the following key processes.

    Evaluate the effectiveness and efficiency of the identified processes and related internal controls.

    Evaluate the accuracy of accounting information systems supporting the process. Evaluate progressively the risks relating to the business management covering information

    technology and general process

    1 Specific objectives of client may be elaborated here.

  • Manual on Internal Audit

    10

    Scope of work / Areas to be covered as part of Internal Audit: The scope shall be covering the transactions for the period to

    Management Process

    Process 1 Process 2 Marketing

    Process 1 Process 2 Contract/Project Management

    Process 1 Process 2 Client Relationship Management

    Process 1 Process 2 HR Process

    Process 1 Process 2 Finance and Accounts

    Process 1 Process 2 Administration and Logistics

    Process 1 Process 2 Information Technology

    Process 1 Process 2 The depth and sample size under the above business processes will be decided based on Risk assessment, where incase the Risk level is high, the area shall be analyzed in depth and the sample size shall also accordingly increase. The coverage shall be based on significant risks identified in the area of concentration. The methodology adopted for internal audit deliveries is separately given in this proposal.

  • Engagement Letter

    11

    Methodology and Deliverables2 We have structured methodology starts from mapping the corporate vision to audit deliveries and value-add. The following chart displays the steps generally followed by us in an Internal Audit Outsourcing Service.

    The following are the benefits for the organization from outsourcing:

    Global best methodology for handling Internal Audits

    Relevant business / process / internal audit expertise and access to best practices

    Structured deliveries with performance indicators and terms of delivery

    Saving costs and efforts for the organization and help management concentrate on core competency

    Our strong methodology also includes taking the input of the top management, process management and audit management to design a solution that means value addition. Our deliverable will give a road map to make the necessary process improvements that gives a big seat for practicality of implementation of recommendations.

    Pre Audit Opening

    General Process Understanding Data Analysis and Summary Preparation Planning of Audit Detailed Walk Through

    Detailed Walk Through Documentation of Walk Through Results Risks, Checklists, Audit Programme

    Listing of Risks and Audit Programme (Checklists) Generation of Exceptions through Analytics Planning of Audit Programme Delivery Execution of Audit Programme 2 Some clients may not want a detailed methodology to be given in the engagement letter.

  • Manual on Internal Audit

    12

    Compilation of Observations and Draft Reporting Quality Check of adequacy of Evidences and Work Paper Linking Supervisory Review and Confirmation Report Compilation

    Preparation of Audit Report Circulation of the Draft Report for Management Comments Collection of Management Comments Exit Meeting

    Fixing of the Meeting Time Presentation and Action Plan Preparation Updation of the Action Plan into the Draft Report Report Issue

    Final Official Report Issue as per Standards on Internal Audit (SIAs) Issued by the ICAI Audit Committee Presentation (Where Applicable) Audit Feedback Collection Each Audit Report shall contain the following information: Executive summary High, Medium, Low Risk Areas classified separately Detailed audit observations, covering Risks, Impact, Recommendations, Auditee Comments,

    Annexures of evidences

    Audit Implementation Action Plans with time lines and responsibility shall be updated after management discussion.

    Presentation to management and Audit Committee Team, Schedule and Professional Fees: Based on the Information provided to us with regard to the infrastructure and statistics, we estimate the following:

    Sl No Particulars / Name of the Resource

    No of man days / man months Qualifications

    1 Partner 2 Senior Manager 3 Senior Associates / Consultants 4 Associates / Consultants 5 Junior Associates / Consultants Total Time

  • Engagement Letter

    13

    3Taking the above deployments into account, the fee for the assignment is estimated as Rs. XXXXXXX/- excluding applicable service taxes. Incase there is any travel incidental to the delivery of the project we shall adhere to internal policies and shall be reimbursed on actual.

    Resources Required An audit room will be set up having the sufficient no. of Table and chairs along with White

    board for meeting and discussion.

    Access to all the data, record, employees required for the effective performance of internal audit.

    Computers with access to company ERP, email and other systems with printing facility with adequate stationary.

    Project Coordination: We understand the importance of a project coordinator over the period of the assignment. The team shall be interacting with the process owners through the project coordinator. It is the duty of the Project Coordinator to organize the information and time of the process owners. Any delay due to coordinator or process owner shall not be the responsibility of the Internal Audit Service Provider.

    Confidentiality Clause: We shall maintain confidential all the information collected as part of the engagement and shall not disclose them unless until necessary as per the regulations of the land of assignment. Incase of need to disclose the information, we shall take the permission of the client coordinator before disclosing.

    Termination Clause: The assignment can be terminated by either parties by giving a notice in advance of atleast 1 month. Thereafter the information / documentation collected shall be returned back to the client.

    4Incase of negligence, quality standards compromise, and willful default, the client shall have the right to be indemnified for all the costs till the date of termination.

    3 Some clients may be interested to add a detailed Gantt chart of the project. 4 Some clients may also be interested to add a Quality Assurance Clause.

  • Manual on Internal Audit

    14

    Signing of the Contract:

    For XYZ & Co.,5

    XYZ,

    Partner

    On behalf of Client

    For

    5 Please ensure that the seal is put on the Contract. The engagement letter shall be made in two copies, one for each party.

  • 15

    Scope and Objective Statement

    Format No: A/4

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    Objective of the Assignment1 a.

    b.

    c.

    d.

    Scope of the Assignment2 a.

    b.

    c.

    d. 3

    1 Please define in as much detail as possible the objectives for which the assignment is being handled. Objective is the element, one is trying to achieve at the end of the project. It is very important that the objectives are defined as clearly as possible to eliminate ambiguity. 2 Define the areas of coverage, it may be in period / departments / divisions / business processes / locations / units etc., The scope should be linked to objectives. 3 It is recommended to do as much brainstorming as possible to define this document at the planning stage.

  • 16

    Organization Background

    Format No: A/5

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    General Business Understanding

    Overview of Business

    Overview of Industry Segment1

    Specific Risks faced by Industry Segment

    1 Use Internet search engines, industry publications, websites, research reports.

  • Organization Background

    17

    Important Statistics (Financial, Manpower etc.) Collected2

    Organization Structure and Decision Hierarchy3

    Business Goals, Objectives

    Description about the Business Systems, IT Infrastructure4

    2 Obtain important performance statistics which shall help understand organizations current state of affairs. 3 Please give annexure where necessary. You may use MS-Visio or MS-Excel to prepare organization structures. 4 Detail about the systems and procedures currently in place. Also capture the level of standardization in the organization ie. Existence of Standard Operating Procedures, Policies etc.,

  • 18

    Industry Research

    Format No: A/6

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    The objective of this document is to identify the industry practices / competitor practices so as to enable the organization under to benchmark itself.1

    List of Competitors and availability of Information with regards to financials, processes etc.

    List of Best Practices Adopted by Industry

    Sl No Area / Best Practice Source Name of the Company

    1 The strength of this document projects you as an industry resource to the clients.

  • Industry Research

    19

    Key Performance Indicators of Various Business Processes in Industry

    Sl No Performance Indicator Business / Business Process Source Name of the Company

    Names of Industry Publications, Associations, Websites, Industry Consultants, Specialists

  • 20

    List of Files and Contents

    Format No: A/7

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    Sl No Contents of the Files A Name of the File: Client Master File (Project wise divider)

    1 Proposal Copy

    2 Engagement Letter, Purchase Order, Service Order, Appointment Order

    3 Client Strategic Communications

    4 Invoices, Cheque Receipts, OPE Claims

    5 Any other relevant information

    B Name of the File: Assignment File (Phase of Assignment wise divider)1

    1 Scope, Objective Document

    2 Organization Background

    3 Industry Research

    4 Minutes of Various Meetings

    5 Work Papers

    6 Risks Listing and Audit Programme with completed work papers

    7 Draft Audit Report

    8 Management Exit Meet Minutes

    9 Final Report and Presentation2

    10 Implementation Status Updates

    11 Quality Audit Checklist

    12 Documents Collected from the Client for Audit purposes3

    13 Feedback Form

    14 Overall Closure Checklist

    1 Open multiple files if one file is not adequate. 2 It is a good practice to show links between the observations in the final report to the work papers evidencing them. 3 If the data collected is in bulk form, it may be written on a CD and filed.

  • 21

    PART B

    Internal Audit Project Management

  • 22

  • 23

    Overall Planning

    Format No: B/1

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    Team Identification for the Engagement:

    Sl.no Type of Competency Required Period for Which Required

    Name of Person Selected

    Project Costing: Sl.no Expenditure type Planned

    1 Man month Costing

    2 Other Direct Costing

    3 Administrative Costs

    Total

    Amount Billed

    Profitability

    % age of Profitability

    Detailed Planning Sl. No Form Name Planned Date Auditor

    1 Opening Meeting

    2 Scope and Objective of the Assignment

    3 Assignment Scheduling

  • Manual on Internal Audit

    24

    Sl. No Form Name Planned Date Auditor

    4 Planning

    4.1 General Process Understanding

    4.2 Data Analysis

    4.3 Walk Through

    4.4 Documentation of Walk Through

    4.6 Risks and Audit Programme Generation

    4.7 Field Work Scheduling

    5 Field Work

    5.1 Field Work Execution

    5.2 Draft Report Generation and Circulation

    6 Exit Meeting

    6.1 Draft Report with management comments

    7 Final Report Issue

    7.1 Structured Reporting

    7.2 Presentation of Finding

    8 Follow up and Implementation

    8.1 Follow Up Check list

    9 General Administrative Closures

    9.1 Invoice Generation

    9.2 Out of Pocket Expenses Collection

    9.4 Client Feedback

    9.5 Opportunity for future Businesses

    9.6 Knowledge Base Updation

    10 Quality Audit

    10.1 Quality Review Report and Action Statement

    10.2 File Closure

    Any Other Remarks Manager Partner

  • Pre Audit Opening 2.1 Opening Meeting Control Statement

    Format No: B/2.1

    Assignment No Assignment Name

    Engagement Manager Company Name

    Date of Meeting Department Participants from Auditees Participants from Internal Audit Team Name Designation Name Designation

    Sl No Steps of Opening Meet Handled by Documentation 1 Introduce the Internal Audit members to the

    Auditees and explain about the objectives and methodology of the Audit

    2 Explain about the time schedule of the project and the names of persons from the Auditee end to coordinate

    3 Understand specific objectives of the Auditees and the business goals etc.,

    4 Understand the specific performance indicators used to measure in the area under Audit

    5 Get a general understanding of the business process, ERP etc.

    6 Collect various operating procedures, policies

    7 (Reffer footnote)

    Any further specific questions may be raised apart from generic. Whereas, the objective of the meet is to give a very high level understanding on the audit.

  • Manual on Internal Audit

    26

    2.2 General Process Understanding

    Format No: B/2.2

    Assignment No Assignment Name Engagement Manager

    Company Name

    Name of the Process1

    Major Process Name

    Process Owner Division Location

    Date of Process Analysis

    No of Employees

    System ERP / Manual

    Process Objectives

    Process Performance Measures

    Process Map2

    1 Document only the most important processes which relate to our audit objectives. 2 Process Maps can also be done using MS-Visio, Excel. Whereas, MS-Word may be most frequently used tool.

  • Pre- Audit Opening

    27

    Type of Boxes for Process Mapping34

    3 We recommend basic flow charting techniques for process flow. You may also use advanced techniques where necessary. 4 Process flow should be signed off with the process owners.

    Process / Activity /

    Action Box Decision

    Box

    Filing, Document, Form etc.,

    Process Gap

    Indicator

  • Man

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    Manual on Internal Audit

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    /2.4

    Ass

    ignm

    ent N

    o A

    ssig

    nmen

    t Nam

    e

    Eng

    agem

    ent M

    anag

    er

    Com

    pany

    Nam

    e

    Sl N

    o D

    etai

    ls o

    f Dat

    a A

    naly

    sis

    Det

    ails

    of

    Infe

    renc

    es9

    Upd

    ates

    to th

    e R

    isk

    List

    ing

    / Aud

    it Pr

    ogra

    mm

    e / A

    udit

    5Rep

    ort

    Rem

    arks

    7 Th

    e ob

    ject

    ive

    of th

    e do

    cum

    ent i

    s to

    con

    solid

    ate

    the

    anal

    ysis

    , res

    earc

    h, p

    revi

    ous

    audi

    t rep

    orts

    in a

    n in

    fere

    nce

    docu

    men

    t whi

    ch s

    hall

    be a

    n in

    put t

    o va

    rious

    oth

    er p

    hase

    s,

    repo

    rts e

    tc.

    8 Th

    is d

    ocum

    ent a

    lso

    acts

    as

    a be

    st p

    ract

    ice

    inst

    rum

    ent a

    nd is

    gen

    eral

    ly h

    ighl

    y ap

    prec

    iate

    d du

    ring

    Qua

    lity

    Assu

    ranc

    e / A

    udits

    / P

    eer R

    evie

    ws.

    9

    Infe

    renc

    e m

    ay b

    e th

    e co

    nclu

    sion

    dra

    wn

    afte

    r the

    ana

    lysi

    s w

    hich

    in-tu

    rn m

    ay le

    ad to

    furth

    er a

    naly

    sis,

    in-d

    epth

    ver

    ifica

    tion,

    dire

    ct re

    porti

    ng e

    tc.

    29

    Pre- Audit Opening

  • Man

    ual o

    n In

    tern

    al A

    udit

    30

    2.5

    Prev

    ious

    Aud

    it R

    epor

    t Ana

    lysi

    s101

    1

    Form

    at N

    o: B

    /2.5

    A

    ssig

    nmen

    t No

    Ass

    ignm

    ent N

    ame

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    ngag

    emen

    t Man

    ager

    Com

    pany

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    e

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    o A

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    ort N

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    riod

    Det

    ails

    of I

    nfer

    ence

    s12

    Upd

    ates

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    e R

    isk

    List

    ing

    / Aud

    it Pr

    ogra

    mm

    e / A

    udit

    Rep

    ort

    Rem

    arks

    10

    The

    obj

    ectiv

    e of

    the

    docu

    men

    t is

    to c

    onso

    lidat

    e th

    e an

    alys

    is, r

    esea

    rch,

    pre

    viou

    s au

    dit

    repo

    rts in

    an

    infe

    renc

    e do

    cum

    ent

    whi

    ch s

    hall

    be a

    n in

    put

    to v

    ario

    us o

    ther

    ph

    ases

    , rep

    orts

    etc

    . 11

    Thi

    s do

    cum

    ent a

    lso

    acts

    as

    a be

    st p

    ract

    ice

    inst

    rum

    ent a

    nd is

    gen

    eral

    ly h

    ighl

    y ap

    prec

    iate

    d du

    ring

    Qua

    lity

    Assu

    ranc

    e / A

    udits

    / P

    eer R

    evie

    ws.

    12

    Infe

    renc

    e m

    ay b

    e th

    e co

    nclu

    sion

    dra

    wn

    afte

    r the

    ana

    lysi

    s w

    hich

    in-tu

    rn m

    ay le

    ad to

    furth

    er a

    naly

    sis,

    in-d

    epth

    ver

    ifica

    tion,

    dire

    ct re

    porti

    ng e

    tc.

    30

    Manual on Internal Audit

  • Pre

    - A

    udit

    Ope

    ning

    31

    2.6

    Bra

    in S

    torm

    ing

    Sess

    ions

    (Int

    erna

    l)131

    4

    Form

    at N

    o: B

    /2.6

    Ass

    ignm

    ent N

    o A

    ssig

    nmen

    t Nam

    e

    Eng

    agem

    ent M

    anag

    er

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    pany

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    e

    Sl N

    o D

    etai

    ls o

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    cess

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    ks D

    iscu

    ssed

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    Sess

    ion

    Impo

    rtan

    t Con

    clus

    ions

    U

    pdat

    es to

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    Ris

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    stin

    g /

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    it Pr

    ogra

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    udit

    Rep

    ort

    Rem

    arks

    13

    Brai

    nsto

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    ssio

    ns a

    re a

    ver

    y go

    od p

    ract

    ice

    whe

    re th

    e C

    onsu

    ltant

    s, M

    anag

    ers

    and

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    tner

    s di

    scus

    s as

    to th

    e un

    ders

    tand

    ing

    of th

    e pr

    oces

    ses,

    risk

    s an

    d th

    reat

    s in

    th

    e or

    gani

    zatio

    n an

    d ev

    olve

    a d

    eepe

    r tho

    ught

    pro

    cess

    . Th

    is is

    als

    o a

    good

    way

    to e

    xcha

    nge

    know

    ledg

    e in

    you

    r org

    aniz

    atio

    n.

    14

    Th

    is d

    ocum

    ent a

    lso

    acts

    as

    a be

    st p

    ract

    ice

    inst

    rum

    ent a

    nd is

    gen

    eral

    ly h

    ighl

    y ap

    prec

    iate

    d du

    ring

    Qua

    lity

    Assu

    ranc

    e / A

    udits

    / P

    eer R

    evie

    ws.

    31

    Pre- Audit Opening

  • Detailed Walk Throughs

    3.1 Selection of Samples1

    Format No: B/3.1

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    Mechanism for Selection of Sample:

    Sl No Area of Verification Type of Sampling Technique to be used 1 To verify a process of very high concern with significant

    materiality and impact on the bottom line of the organization

    100% Verification

    2 To verify a process in an ERP for the purpose of controls built inside the system (Automated Controls)

    1 Sample

    3 To verify a process not inside the ERP involving verification of a manual control and the objective is to get confidence on the entire population

    Random Sampling2

    4 To verify a process and understand the controls are working adequately only incase of significant value transactions

    Random Sampling of transactions above threshold limit

    5 To verify the controls in a specific attribute of transactions viz., of an individual, location, unit, time zone etc.,

    Random Sampling of transaction satisfying the attribute

    Samples Selected and Result Documentation

    Sl No

    Process to be verified and Objective to be achieved

    Type of Sampling Adopted

    No of Samples Selected3

    Result of Verification4

    Conclusions

    1 Incase of usage of an Audit Tool viz., ACL, IDEA generally 100% transactions can be verified for exceptions study. 2 Seed technique may be used for random sample pick up. All the transactions should have equal probability of being picked up. Random number generator may be used for selection to avoid bias. 3 Attach a list of samples selected and the result of verification as an annexure. 4 Incase of high critical observations to be made, and the result is negative, you may confirm the conclusion by picking up further more sample.

  • Det

    aile

    d W

    alk

    Thro

    ugh

    33

    3.2

    Wal

    k Th

    roug

    h Tr

    acki

    ng5

    6

    Form

    at N

    o: B

    /3.2

    Ass

    ignm

    ent N

    o A

    ssig

    nmen

    t Nam

    e

    Eng

    agem

    ent M

    anag

    er

    Com

    pany

    Nam

    e

    Sl N

    o Sa

    mpl

    e Tr

    ansa

    ctio

    n C

    ontr

    ol 1

    C

    ontr

    ol 2

    C

    ontr

    ol 3

    C

    ontr

    ol 4

    C

    ontr

    ol 5

    C

    ontr

    ol 6

    5 T

    his

    docu

    men

    t sho

    uld

    be u

    sed

    to tr

    ack

    the

    wal

    k th

    roug

    h / v

    erifi

    catio

    n on

    the

    sam

    ples

    sel

    ecte

    d fo

    r stu

    dy.

    6 Thi

    s do

    cum

    ent m

    ay b

    e us

    ed a

    t the

    tim

    e of

    pla

    nnin

    g or

    at t

    he ti

    me

    of fi

    eld

    wor

    k.

    33

    Detailed Walk Through

  • Manual on Internal Audit

    34

    3.3 Documentation of Walk Through7

    Format No: B/3.3

    Assignment No Assignment Name

    Engagement Manager

    Company Name

    Process 1: 8

    Sl No

    Sub Pro-cess

    Area Comments Form / Format

    Objective

    Critical Control Description

    ERP / Application Used

    Maker

    Authorizer

    Report Generated

    Input

    Output

    Operating Procedures

    Policies

    Objective

    Critical Control Description

    ERP / Application Used

    Maker

    Authorizer

    Report Generated

    Input

    Output

    Operating Procedures

    Policies

    7 It is not mandatory to document the processes always in the format given above, whereas once documented, it increases the clarity of the auditor on the business process and hence mistakes at the time of report are significantly reduced. 8 Process Sub Process can be as detailed as possible till it identifies an auditable area with clarity.

  • Detailed Work Throughs

    35

    Sl No

    Sub Pro-cess

    Area Comments Form / Format

    Objective

    Critical Control Description

    ERP / Application Used

    Maker

    Authorizer

    Report Generated

    Input

    Output

    Operating Procedures

    Policies

    Process 2:

    Sl No

    Sub Pro-cess

    Area Comments Form / Format

    Objective

    Critical Control Description

    ERP / Application Used

    Maker

    Authorizer

    Report Generated

    Input

    Output

    Operating Procedures

    Policies

    Objective

    Critical Control Description

    ERP / Application Used

    Maker

    Authorizer

    Report Generated

    Input

  • Manual on Internal Audit

    36

    Output

    Operating Procedures

    Policies

    Objective

    Critical Control Description

    ERP / Application Used

    Maker

    Authorizer

    Report Generated

    Input

    Output

    Operating Procedures

    Policies

  • Man

    ual o

    n In

    tern

    al A

    udit

    38

    Ris

    k Li

    stin

    g (W

    hat W

    rong

    Can

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    appe

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    it St

    eps

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    rmat

    ion

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    uire

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    om

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    itee

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    erva

    t-io

    ns

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    e is

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    clea

    r suc

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    , le

    adin

    g to

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    erta

    inty

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    oes

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    com

    pany

    hav

    e cl

    ear O

    rgan

    izat

    ion

    Cha

    rt b.

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    the

    posi

    tions

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    tely

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    d in

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    ther

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    succ

    essi

    on

    plan

    with

    the

    man

    agem

    ent f

    or k

    ey

    posi

    tions

    a.

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    aniz

    atio

    n C

    hart

    Ope

    ratio

    nal R

    isks

    Pos

    sibi

    lity

    of fr

    auds

    , ill

    egal

    act

    s a.

    Has

    th

    e C

    ompa

    ny

    desi

    gned

    pr

    oces

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    hat

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    auds

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    Doe

    s th

    e M

    anag

    emen

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    tory

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    tern

    al A

    udit

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    orts

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    stem

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    ting

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    ianc

    e is

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    udit

    Com

    mitt

    ee

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    n po

    ints

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    prop

    riate

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    ntro

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    rman

    ce

    mea

    sure

    s,

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    ng c

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    ns a

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    renc

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    t pe

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    ance

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    e

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    s th

    ere

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    e pe

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    Rep

    orts

    re

    ceiv

    ed

    by

    Man

    agem

    ent

    38

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

    me

    39

    Ris

    k Li

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    dget

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    em

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    ng o

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    atio

    ns

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    mpo

    rtant

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    trol

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    s th

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    oces

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    olvi

    ng

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    et

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    e or

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    zatio

    n b.

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    et c

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    iatio

    ns

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    frequ

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    ual

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    ility

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    ompa

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    e le

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    edba

    ck g

    iven

    39

    Risks, Checklists, Audit Programme

  • Man

    ual o

    n In

    tern

    al A

    udit

    40

    Ris

    k Li

    stin

    g (W

    hat W

    rong

    Can

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    it St

    eps

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    sses

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    d w

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    erfo

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    cato

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    ion

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    ualit

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    Qua

    lity

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    men

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    40

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

    me

    41

    Ris

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    B

    usin

    ess

    Con

    tinui

    ty

    and

    Dis

    aste

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    ecov

    ery

    Pla

    n

    41

    Risks, Checklists, Audit Programme

  • Man

    ual o

    n In

    tern

    al A

    udit

    42

    Ris

    k Li

    stin

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    gage

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    and

    revi

    ewed

    42

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

    me

    43

    Form

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    voic

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    CA

    AT

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    43

    Risks, Checklists, Audit Programme

  • Man

    ual o

    n In

    tern

    al A

    udit

    44

    Ris

    k Li

    stin

    g (W

    hat W

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    on

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    ipt

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    tim

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    44

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

    me

    45

    Ris

    k Li

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    g (W

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    deliv

    ery

    Not

    es

    45

    Risks, Checklists, Audit Programme

  • Man

    ual o

    n In

    tern

    al A

    udit

    46

    Ris

    k Li

    stin

    g (W

    hat W

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    Deb

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    46

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

    me

    47

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    tate

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    nt

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    ry

    rem

    ittan

    ces

    47

    Risks, Checklists, Audit Programme

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    ual o

    n In

    tern

    al A

    udit

    48

    Ris

    k Li

    stin

    g (W

    hat W

    rong

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    it St

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    48

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

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    49

    Risks, Checklists, Audit Programme

  • Man

    ual o

    n In

    tern

    al A

    udit

    50

    Ris

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    g (W

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    50

    Manual on Internal Audit

  • R

    isks

    , Che

    cklis

    ts, A

    udit

    Pro

    gram

    me

    51

    Form

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    51

    Risks, Checklists, Audit Programme

  • Man

    ual o

    n In

    tern

    al A

    udit

    52

    Ris

    k Li

    stin

    g (W

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