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Mastering Success:

Luncheon Talk28 October 2010

Professor Dato’ Dr Sheikh Omar Abdul Rahman

Bridging the Knowing and Doing Gap

Professor Dato  Dr Sheikh Omar Abdul RahmanDirector of Corporate Planning

Universiti Putra Malaysia

Success

Knowing and Doing

Knowing and Doing

Success

Success

Knowing and Doing

Knowing and Doing

Success

SuccessKnowing and Doing Knowing and

Doing

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Knowing and DoingKnowing and Doing

Berilmu dan Berbakti

COMPETENCE

= Knowledge + Skill + Attitude g

Competence + Caring = Professionalism

BUT Competence will lead toBUT Competence  will lead to Transformation only when translated into action 

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Four main periodsthroughout the growth:

Mature

Level of G

rowth

F i

Rapid Growth Period

Mature Period

Declining Period

Formative 

Rapid Growth Period

Mature Period Declining 

Period

Timeframe

Formative Period

Period

ID

deadeaecisionecision

EA

xcitementxcitementctionction

titiL astingastingovingoving

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CONTINUOUS IMPROVEMENT

FOLLOW UP PLAN

EVALUATE IMPLEMENT

O

QUALITY ASSURANCE

SITUATIONS 

CHOICESLIFE  

JOURNEY

CHOICES 

DECISIONS 

ACTIONSACTIONS 

RESULTS

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Success is the progressive

WhatWhat isis Success?Success?

realization of a worthy goalWhy do you want tobe Successful?

It is not what happens to you,

it’s what you DO that makes the differenceEarl Nightingale, Author.

SUCCESS RECIPE

DESIRE

SUCCESS

DESIRE10/10

DOING10/10

KNOWING10/10

/

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Success in life is not measured byh d i d ith th

Success Measurement

how we are doing compared with others, 

But by 

how we doing compared to what we are capable of doing.

Success is a matter of choice not chance

SUCCESSis mastering the 3AsSUCCESSis mastering the 3As

Attitude ActionAbilities

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AttitudeAttitude

Nothing worthwhile in lifecomes without a struggle.

AbilitiesAbilities

Feed Your BrainKnowledge is Power

If you think education is expensiveIf you think education is expensive, try ignorance – Derek Bok-

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Bridging the Knowing                  

Action

dg g t e o gand Doing Gap

Its not knowing what to do.It is doing what you know

We should not to wait for inspiration to start a thing. Action always generates inspiration. Inspiration seldom generates action.

• Common to most organizations. 

• The transition from ignorance to knowledge is easy

Knowing‐Doing Gap

• The transition from ignorance to knowledge is easy because there are numerous organizations and individuals very capable at providing knowledge

• It is clear to most organizations that they need knowledge to maintain their competitiveness, market share, and sometimes their very survivability.market share, and sometimes their very survivability. 

• However, the knowledge that is successfully transferred through seminars, degree courses and consulting, is not implemented.

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Knowing‐Doing Gap

• A phenomenon where knowledge  is not i l t dimplemented. 

• Costs billions of ringgit due to failures of all kinds. 

• The world is full of knowledge experts but short on doers who can implement knowledge personally

• The most destructive aspect of the gap is the substitution of various talking activities for action

• Organizations make decisions that change nothing due to lack of doing. 

• The best plan is not worth the paper it has been 

Knowing‐Doing Gap

written on, if it is not implemented. 

• It costs confidence and credibility losses if not implemented, that exceed the cost to acquire the knowledge in the first place. 

• No matter how long management talks about the knowledge, it doesn't become useful until it is actually used. 

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Thinkers Versus Doers

The strategy isThe strategy is developed by thinkers.

Execution is driven by doers.

ThinkersThinkers

DoersDoers

QUALITY EQUATIONQUALITY EQUATION

• Key variable is PEOPLEPEOPLE• Quality begins and ends with the• Quality begins and ends with the INDIVIDUALINDIVIDUAL‐ Self Esteem

‐ Self Empowerment

Integrity‐ Integrity

‐ Competence

‐ Action orientation

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ALL RIGHTALL RIGHT

DODO the RIGHTRIGHT thing

The RIGHTRIGHT way

At the RIGHTRIGHT time

The RIGHTRIGHT place

With the RIGHTRIGHT people

For the RIGHTRIGHT reason

Acceptance to Change+ 3 Committed It’s an excellent idea;                          

(passion)  let’s DO it

+ 2 Excited It’s a good idea; I will try+ 2 Excited It’s a good idea; I will try

+ 1 Interested I agree; I am interested

‐ 1 Apathetic I am not interested.

IDEA (excellence)

‐ 2 Sceptical it’s a good idea,                                   but impossible to achieve 

‐ 3 Hatred It’s a stupid idea; don’t waste my time

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People have all the resources necessary to make any desired change

START WITH                IMPERFECT ACTION 

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Let’s Learn From Others

Giovanna Garcia is a girl who start from one simple imperfect action.

I hope to enlighten you with my philosophy that Imperfect Action is better than No action

Welcome to ImperfectAction.com

that Imperfect Action is better than No action. My vision is to empower you to take Imperfect Action now!

I have seen too many people let life’s circumstances take their passion away andcircumstances take their passion away and control their lives. Illness, heartbreak, misfortune: something always comes along unexpectedly.

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So many times I’ve wished people could take an action to ard reclaiming their lifetake an action toward reclaiming their life—any action!—but most people are paralyzed because they are scared of taking the wrong action. They’re waiting and waiting to find the perfect answer, and therefore, they take NO Action!

My mission is to urge you to take Action with your life Even though it may be an Imperfectyour life. Even though it may be an Imperfect Action, it is still better than No Action. You can’t wait for all the pieces to fit perfectly.

Perfection is a journey that is made up of many Imperfect Actions This journey will givemany Imperfect Actions. This journey will give you back your passion and enable you to regain your power and your life.

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If you are not happy with an area of your life, take an Imperfect Action toward improving it! Who knows, you might be taking the perfect action. Even if the action is Imperfect, at least you have given it a chance, which is much better than no action, because No Action = No Chance.

So go on take Imperfect Action now and start on theSo, go on, take Imperfect Action now and start on the path to rediscovering your passion and power. Take back your life. And always remember……Perfection is a journey of Imperfect Actions

1.1. Avoid procrastinationAvoid procrastination2.2. OvercomeOvercome thethe need for perfectionneed for perfection

10 Tips On BeingAction Oriented

2.2. Overcome Overcome the the need for perfectionneed for perfection3.3. Analyze without being paralyzedAnalyze without being paralyzed4.4. Build Build up your up your confidenceconfidence5.5. Be Be a risk a risk takertaker6.6. Rekindle your passionRekindle your passion77 SetSet betterbetter prioritiespriorities7.7. Set Set better better prioritiespriorities8.8. Get organizedGet organized9.9. Get others involved Get others involved 10.10. Be committedBe committed

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Have You Ever Wondered…

Why some people are extremely successful, and others keep struggling and never become really successful?

Winners & LosersWinners & Losers

L i h i hLosers recognize their strengths, but focus on their weaknesses.

Winners recognize their limitations,but focus on their strengthbut focus on their strength.

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There are those who Think and             do not Act, and 

there are those who Act and                  do not Think; 

Top Performers (Winners) Think andTop Performers (Winners) Think and then Act. (John Kanary)

ACTION  VOCABULARYACTION  VOCABULARY

Disciplined AccountableDetermined ConsistentFocused MethodicalRigorous ResponsibleSystematic PreciseDiligent Demanding

PassionatePassionate

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Our Success

What lies behind us andWhat lies behind us and what lies before us, are tiny matters compared to what lies within us.

If you want it to be better, you would have to want to be better.

6Ways To “Just Do It”!

M k h d i iMake the decision

Make a plan

Start

Continue

Finish

Complete the effort

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hi ki !Stop Thinking!

Let’s Start Doing!

Do it Now!Do it Now!

‘Do what you can, with what you have, at where you are’

Theodore Roose elt‐Theodore Roosevelt‐

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TERIMA KASIH