Microsoft Higher EducationCustomer Solution Case Study

Campus Cloud Built with Anolog-feel,

Contains all memories and records of 4 years of university life

OverviewCountry or Region: KoreaIndustry: Education

Customer ProfileKonyang University is a private owned complex university founded in 1990. As of 2012, it consists of 6 graduate schools, 6 colleges and 38 academic departments.

Business SituationAs part of its of ACE(Advancement of College Education) project, it needed to develop a system for overall management including employment and curriculum.

SolutionIt created a management portfolio of 40TB based on SharePoint Server and implemented document automation which takes data from various systems via Open XML and automatically generates Office documents.

Benefits Rising as Mecca of ‘Campus Cloud’ Cloud perfect for employment guide

and support New link of Industry-University Expansion of Campus Cloud to Social

Networks

“The Philosophy of Konyang University is “once Konyang University admits a student, it will be responsible for the student’s employment as well as the student’s graduation’. Konyang University always concentrates on nurturing talented students who have not only upright character but also are skillful and creating opportunities for the students to fulfill their role in all areas of society. It has been exteriorized through IT technology in SharePoint Server based e-Portfolio system.”

Hi-Soo, Kim, President of Konyang University

In 2010, Konyang University was chosen as one of the Advancement of College Education provider. Konyang University submitted an innovative proposal with an extensive view consisting of not only curriculum and non-curriculum areas. Konyang University received great evaluation for its originality because it looked at the activities outside the classroom as an important education process and proposed a method to systematically organize and support these in the system called ‘e-Portfolio’. In 2012, Konyang University’s leadership in Cloud is expanding into public cloud. Currently in 2012, Konyang University is using Live@edu, Microsoft’s public cloud server and it is proposing Hybrid Cloud, a new university informatization model. As a result, a lot of IT staffs of different universities have visited Konayng University to witness the advance model.

SituationKonyang University, which faces its 20th anniversary in 2012, is a young university but its competency is just as strong as that of those prestigious universities with more than 100 years of traditions. In particular, Konyang University has significant presence in the academic field for its education innovation. Konyang University aggressively made its name known as a leader of education innovation in 2008 when it was chosen to participate in University Education Capacity Enhancement Project sponsored by the Ministry of Education, Science and Technology. As Konyang University was recognized for its efforts, it was selected as Excellent University in the University Education Capacity Enhancement Project. Then in 2010, Konyang University participated in the ACE(Advancement of Collage Education) project and was recognized domestically and internationally as an icon of education innovation.

The ACE project is a kind of challenge for Konyang University. Nationwide universities proposed differentiated strategies in order to participate in this project and the competition was fierce where only 11 universities were selected. The ACE project was promoted under an ambitious goal of the Ministry of Education, Science and Technology to move from research oriented policy to education oriented policy. Through the ACE project, the Ministry of Education Science and Technology had a plan of high standard to discover and expand advance model of ‘university of quality education’, so it paid close attention when selecting universities to sponsor. Amidst fierce competition, Konyang University submitted an innovative proposal consisting of an

extensive view including both curriculum and non-curriculum areas and earned high evaluation scores.

Konyang University’s proposal received high evaluation scores for its originality in looking at the activities outside classroom as an important education process and proposing a method to systematically organize and support these in a system called ‘e-Portfolio’. From a technical perspective, e-Portfolio system is similar with career management system implemented by several universities to manage information such as, linguistics ability, acquisition of certificates (licenses) and volunteer work for supporting career or employment counseling. However, the system is completely different from a general career management system when considering how it was viewed and designed with which perspective. Young-Chan, Son, Assistant Manager, Team for Information & Communication at Konyang University said, “We wanted to put the student’s actual campus life in the system. During the course of university life, students would submit assignments, take exams and participate in clubs or do volunteer work but there are no traces anywhere of such related materials. We planned e-Portfolio to create a space to hold various information that have passed through the hands of students during the course of their university life.”

The method of technical approach is also significant different from that of the common career management system. Son added “Rather than putting all kinds of information on a well-knitted outline, we wanted to enable students to place pictures or write wherever they want just like on a

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e-Portfolio starting screen

Examples of automatically generating portfolio documents

Examples of viewing portfolio in mobile devices through QR

code

white piece of drawing paper. To digitalize all users’ offline activities, we decided to develop an easy to use system – used by anyone who can access Internet and use document editor.”

SolutionKonyang University began its long journey of implementing e-Portfolio in 2010. It understood that e-Portfolio implementation is a challenge that does not end with a simple development but requires continuous advancement even after the end of ACE project. Son said, “Even after the official support of national project ends, we needed to add new level of usability every year during the period of ACE project in order to make e-Portfolio into a vital system that Konyang University cannot do without.”

Konyang University selected LimeOrange.com as the main provider to develop e-Portfolio and aggressively began implementation. In the first year of promoting ACE project, it constructed the foundation of e-Portfolio and implemented services targeting students. First of all, it strengthened the foundation of account management with Active Directory. Then it completed the basic foundation of e-Portfolio through SharePoint Server 2010 and FAST Search to begin implementation.

The development focus of e-Portfolio was set on two perspectives to enable gathering data on Word and free editing by users rather than limited on pre-defined functions or data input/query screen. The first was to bring together data from various systems including academic administration system and the second was to enable Document Automation to

generate these data into documents on pre-defined Word format. In particular, it was a great help in gathering e-Portfolio materials (pictures and videos) immediately through picture transmission functions using smartphones and Live@edu mail system. Byung-Geun, Kim, CEO, said, “Open XML adopted by Microsoft Office helps students to model the way to create portfolio “as is” and applying IT on the model. With Open XML, we were able to seamlessly implement document automation in connection with documents and various systems.”

In 2011, the second year of the project, Konyang University expanded e-Portfolio as part of its curriculum. Its goal was to assign a role to e-Portfolio as a part of its LMS(Learning Management System). Son said, “Like our students, the teaching staffs had hidden desires about managing their own portfolios. So, in 2011, we promoted tasks to enable loading of lecture plans or materials onto e-Portfolio and seamlessly confirming all statistical information related to lectures on Word.”

With the enhancement of curriculum portfolio, the teaching staffs immediately expressed positive response to e-Portfolio Kim said, “In the past, even basic statistics ㆍ analysis information such as, attendance, grade, lecture assessment had to be requested to the IT support team but now with teaching portfolio added to the e-Portfolio, the environment change to enable generation of related document in about 3seconds.”

e-Portfolio became a strong system in all three axis of employment portfolio, reading ㆍ character portfolio, curriculum portfolio

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e-Portfolio introduced at the national ACE forum

due to continuous advancement since its initial development in 2010. A noteworthy point together with this advancement is the utilization of SNS(Social Network Service). Konyang University enabled e-Portfolio users to register their interests as keywords when loading their personal profile in MySite and then induced natural communication through these keywords.

Son said, “For example, if a search was made with keyword ‘embedded” then a list of people who are on campus and can either provide advice or research cooperation will be provided. Users can select from the search results and go to the MySite of the person who registered the relevant keyword to leave comments and receive responses through SNS channels, enabling natural exchange.”

Benefits

Rising as Mecca of ‘Campus Cloud’Konyang University’s e-portfolio proposed a model of how to realize the possibility of cloud in campuses. Konyang University students do not store official linguistic exam results, certificates, campus club or volunteer work on their PCs. They would store the reports they submitted during the course of their university life, various awards and grades in their own portfolio document, which is automatically generated in e-Portfolio.

This document can be viewed and revise as users please from PCs or tablets or smartphones with Internet access. Users can revise information on their way to school with smartphones, and their revision will be reflected when they open documents with tablets in the classroom.

The meaning of e-Portfolio is significant in that it proposed the agenda that campus cloud should take. Kim said, “The importance of documents is great in the education field of Korea. The cloud model that allows all activities including data uploading and sharing as well as confirming all results on the Web is good but it is more realistic to enable access to various information in document format.” He also added, “Konyang University’s e-Portfolio is very suggestive in that it offers document automation enabling other universities to look at campus cloud from a new perspective.”

Cloud perfect for employment guide and supportThe individual portfolio document of each student is a great help in employment, too. Konyang University enabled its students to generate documents of their portfolios with QR code, storing a huge amount of information in one piece of document. By converting documents with information from each student’s individual portfolio, university employment center or professor can acquire in-depth information about the student in one place by reading the QR code on one piece of document through smartphones when making recommending the student to companies.

Hi-Soo, Kim, President of Konyang University said, “The Philosophy of Konyang University is “once Konyang University admits a student, it will be responsible for the student’s employment as well as the student’s graduation’. Konyang University always concentrates on nurturing talented students who have not only upright character but also are skillful and creating

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opportunities for the students to fulfill their role in all areas of society. It has been exteriorized through IT technology in SharePoint Server based e-Portfolio system.”

New link of Industry-UniversityKonyang University plans to utilize e-portfolio developed as a business challenge for Advancement of College Education in its LINC(Leaders in Industry-University Cooperation) business. The shareholders in education area pay close attention to Konyang University’s movement since it has performed the national project with the coherent approach.

Son said, “Sincerity is an important factor in promoting national business. Usually when the business support ends, the results such as the relevant developed IT system would get buried. e-Portfolio is positioned as a vital system that we cannot do without even after official support had ended and we plan to use it for integrated management and sharing of various results from the cooperation between companies and students in the LINC business.”

Expansion of Campus Cloud to Social NetworksKonyang University’s e-Portfolio environment is expected to increase its usefulness as it meets with Live@edu, the public cloud service of Microsoft. Konyang University deployed Live@edu in 2012 and was able to provide enrolled students as well as graduates with free lifelong mail address that is based on its campus address. Son said, “One of the oldest concerns of Konyang University is loss of contact with students after they graduate. Now by using the lifetime family system

network(SNS:Kyspace) and Live@edu’s email, we expect that enrolled students, graduates and the school can always exchange news as well as receive and provide help.”

Microsoft Higher EducationFor more information on how Microsoft and its partners are helping to support higher education institutions worldwide, please visit: www.microsoft.com/education/highered

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For More InformationFor more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) 426-9400. In Canada, call the Microsoft Canada Information Centre at (877) 568-2495. Customers in the United States and Canada who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to:www.microsoft.com

For more information about Konyang University, call 82-41-730-5114 or visit the website at: .www.konyang.ac.kr

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Document published April 2012

Software and Services − Microsoft Office SharePoint Server

2010

− Microsoft Office Word 2010− Microsoft Live@eud