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JNTU ONLINE EXAMINATIONS [Mid 2 - MS]

Which of the following refers to a directive written to guide personnel department in

fulfilling its objectives or functions?

a.

Personnel policyb. Recruitment policyc. Working Policyd. Training policy

2. 'Specifying the requirements on the part of persons doing the job' is calleda. Job Rotationb. Job Analysisc. Job datad. job enrichment

3. Developing organizational culture and management style is the function ofa.

Human Resource Managementb. Materials Management

c. Finance Managementd. Marketing Management

4. Which of the following is predominantly a HR function?a. supportingb. Linec. Line and supportingd. recreation

5. Labour Management is the key issue fora.

HRMb. Personnel & IR

c. Training and Developmentd. HRD

6. The guide to management action in HRM isa. Competitorb. customerc. Bankerd. owner

7. Human resource Management isa.

Operation-driven processb. Strategy-driven Process

c. Tactical Driven processd. Market-driven process

8. Which of the following managers perform both line and staff functions?a. Marketing managerb. Finance Managerc. Personnel Manager

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d. Logistics Manager9. Rational method of assessing requirements of human resources at different

levels in the organization is called

a. Manpower Resourcesb. Manpower planningc. Manpower statisticsd. manpower rationing

10.Which of the following is a negative functiona. Recruitmentb. Selectionc. Performance appraisald. Training

11.Aptitude tests form a part ofa. Appraisalb. Trainingc. Selectiond. negotiation

12.Which of the following refers to the method of assessment to predict whowould be successful on job?

a. Brainstormingb. Score cardsc. Aptitude testsd. Attitude tests

13.Which of the following cannot be assessed through group discussions?a. Communication skillsb. Leadership skillsc. Ability to convinced. Conduct and character

14.The number of employees leaving the organization is referred asa. Inductionb. Inventoryc. Labour Turnoverd. turnover

15.Redundancy results ina. Induction of employeesb. Separation of employeesc. Retention of employeesd. appraisal of employees

16.Which of the following involves providing the organizations profile, business,its departments, their jobs to new employees?

a. Orientationb. Enlightenment



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c. Trainingd. Development

17.A process designed to maintain or improve current job performancea. Developmental programb. Training Programc. Orientation programd. Recreational program

18.Which of the following facilitates employees working on series of jobsthereby learning a broad variety of skills is

a. Skill trainingb. Job Trainingc. Job Rotationd. job analysis

19.Role playing helps in enhancinga. Listening skillsb. Writing skillsc. Observation skillsd. Interpersonal skills

20.Conferences and seminars form a part ofa. Off the job trainingb. Online trainingc. Multi skill trainingd. Experiential learning

21.Which of the following refer to interactive exercises practiced in mocksituations?

a. Conferencesb. Team Discussionsc. Case studyd. Simulation Exercises

22.Experiential learning is a part ofa. on-the-job trainingb. off-the-job trainingc. Personal Trainingd. Both on-the-job and off-the-job training

23.Training the employees selected to work in shop floor in the factory itself isa. Project Trainingb. Apprentice Trainingc. Professional Trainingd. Quality circle

24.The process of familiarizing new employees with vision, mission and goals oforganization is called

a. induction



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b. attritionc. separationd. recruitment

25.Training needs are assessed whena. job is performed wellb. gap exists between actual and standard performance of a jobc. non existence of job standardsd. employees want to earn more

26.Advancement of an employee to a job with higher authority andresponsibility is

a. Separationb. Promotionc. Demotiond. Negotiation

27.Demotion results ina. High Authority and responsibilitiesb. High salaryc. Lower authority and salaryd. Lower salary

28.Termination of employment is also referred asa. Separationb. Inductionc. Orientationd. Recruitment

29.Wage and salary administration is done througha. Job descriptionb. Job inductionc. Both job description and job inductiond. Job evaluation

30.ESOP form a part ofa. Housing Incentiveb. Financial Incentivec. Vehicle Incentived. Non-financial incentive

31.Wages paid on basis of units produced isa. standard wage systemb. Piece wage systemc. Differential piece wage systemd. Unit-wages

32.Magnitude of difference in wages isa. Wage differentialb. Compensation



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c. Wage revisiond. Minimum wage

33.Minimum Wages Act providesa. Organization's Policyb. Statutory Normc. Obligatory Normd. Freedom to pay minimum wages

34.Which of the following implies performance appraisal done by self by anemployee?

a. Self-evaluationb. Self-judgmentc. Self-appraisald. Self-analysis

35.Which of the following is viewed as reward for better services one hasrendered on a particular job?

a. Promotionb. Demotionc. Attritiond. transfer

36.The process of evaluating the performance or accomplishments of anemployee is called

a. Performance reviewb. Performance Assessmentc. Performance appraisald. Performance Management

37.Which of the following is an example for non-analytical method of jobevaluation?

a. Ranking methodb. Merit ratingc. Factor comparison methodd. Point rating method

38.The financial implication of high labour turnover isa. Loss of outputb. Under utilization of equipmentc. Additional overtime costsd.

Low employee morale39.Identifying the career plans of key position in an organization is a part of

a. Exit Strategyb. Succession Strategyc. Recruitment Strategyd. Redeployment Strategy

40.Consultation & Quality Circles form a part of



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a. Financial Incentivesb. Non-Financial Incentivesc. Performance appraisald. Grievance handling

41.In which of the following enactments, the Procedure for handling Industrialdisputes are clearly laid down?a. Industrial Dispute Act, 1947b. Workmen's Compensation Act, 1923c. Employees' State Insurance Act,1948d. Industrial Disputes Act, 1948

42.In which of the following, Skill, effort, responsibility and job conditions arewidely accepted factors?

a. Factor Comparison Methodb. Ranking Methodc. Point Rating methodd.

Job classification method43.Actual performance based on results is considered for evaluation in

a. Essay Methodb. Forced Distribution Methodc. MBOd. Narrative method

44.Which of the following involves motivational climate at all levels by training,counseling and delegation?

a. Negative reinforcementb. Positive reinforcementc.

Neutral reinforcementd. Linear reinforcement

45.The technique of assessing systematically the relative worth of each job iscalled

a. Job descriptionb. Job enrichmentc. Job evaluationd. Job rotation

46.Increased responsibility for planning and self evaluation is a part ofa. Job rotationb.

Job securityc. Job enrichment

d. Quality circles47.Which of the following is a natural choice for most of the knowledge-based

organizations?

a. Consultationb. Flexi timec. Job enlargement



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d. Grievance handling48.Final stage in grievance handling is

a. Conference with middle managementb. Conference with Unionc. Arbitrationd. separation

49.To see India polio free by end of 2015 is an example ofa. Missionb. Goalc. Pland. strategy

50.Complaint when ignored takes the form ofa. Dissatisfactionb. Grievancec. Concernd. Dispute

51.MBO was coined bya. Flippob. Peter Druckerc. MB Athreyad. Douglas McGregor

52.Which of the following implies the `Overall objective` or `over all goal` of afirm?

a. Policyb. Visionc. Missiond. Strategy

53.The broad guideline set by Top Management for making decisions is calleda. Objectiveb. Strategyc. Policyd. Goal

54.The logical sequence of operations to be performed in a given project refersto

a. Programmeb. Strategyc. Pland. Mission

55.The management's decision to convert one of their manufacturing unit toExport Oriented Unit (EOU) forms an example of

a. Visionb. Corporate planning



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c. Objectived. policy

56.The Process of identifying opportunities to achieve further growth within thecompany`s current businesses is called

a. Intensive growthb. Diversification growthc. Growth through Acquisitiond. Extensive growth

57.Chandana Bros , a leading retailer in textile business, adds jewellery sectionalso to its business. This is an example for

a. Concentric diversificationb. Conglomerate diversificationc. horizontal diversificationd. vertical diversification

58.SWOT analysis is analysis ofa. Strong, win, Opportunities, Team workb. Strengths, weakness, offers & Threatsc. Strengths, weakness, opportunities & Threatsd. Strengths, weakness, offers & Team work

59.The strategy of penetrating into the existing markets with current product isa. Intensive penetration strategyb. Market penetrating strategyc. Current penetrating strategyd. Competition penetrating strategy

60.Concentric and conglomerate diversification form a part ofa. Integrative growthb. Diversification growthc. Horizontal growthd. Linear growth

61.SBU refers toa. Software Business Unitb. Solutions Business Unitc. Systematic Business Unitd. Strategic Business Unit

62.The process of developing DVD players from VCR in keeping view of thetechnology trends is an example ofa. Market Development Strategyb. Product Development Strategyc. diversification strategyd. acquisition strategy

63.Identifying opportunities to develop or acquire business related to companyscurrent businesses is



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a. Integrative growthb. Intensive growthc. Horizontal growthd. Linear growth

64.Disinvestment from PSU's by Government is an example fora. Strength - Threat Strategyb. Threat-Weakness strategyc. Strength-Opportunity strategyd. Win-Lose strategy

65.Legally taking over business of competitors isa. Vertical Strategyb. Downsizing strategyc. Backward Integration strategyd. Horizontal Integration strategy

66.To identify and understand new opportunities in which the company canperform profitably isa. Environmental outlookb. Environmental scanningc. Environmental scoutingd. Environmental analysis

67.Which of the following forms a part of external environmental analysis?a. Strengthsb. Opportunitiesc. weaknessd. Opportunities & Threats

68.A challenge posed by an unfavorable trenda. Opportunityb. Weaknessc. Threatd. Strength

69.Which of the following is a strategy that aims at optimising strengths andweaknesses?

a. Strength Threat Strategyb. Strength Opportunity Strategyc. Threat-Weakness strategyd.

Strength-weakness strategy70.Single Business Unit planned independently from rest of company is

a. EOUb. SBUc. MOUd. FOU

71.Corporate planners are called as



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a. Strategistsb. Visionariesc. Motivatorsd. Planners

72.The process of analyzing the firm's internal strength and weakness isa. Internal analysisb. Internal processingc. Internal reviewd. Internal performance

73.When a company finds its product-wise performance is not even the bestsuited, the strategy is

a. Expansionb. Retrenchmentc. Stabilityd. Combination strategy

74.Walmart proposes an alliance with Bharti Group. What is this alliancecalled?

a. Product-service allianceb. Logistic alliancec. organizational allianced. Combinations

75.For which of the following, Outsourcing is an example?a. Expansionb. Combinationc. Retrenchmentd.

Combination76.Which of the following is a tool that aids for corporate strategy evaluation

and control?

a. MISb. MIS & MBOc. HRISd. CRM

77.Most favoured strategy for progressive firm isa. Threat-weakness strategyb. Strength Threat strategyc.

Strength Opportunity strategyd. Strength-weakness strategy

78.The alliances the corporate choose to develop with the members of theirstrategic groups are called

a. Strategic allianceb. Organizational alliancec. Strategic shiftd. Strategic combination



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79.Two or more companies coming to promote their products & services forma. Promotional allianceb. Logistic alliancec. Advertisement allianced. Distribution alliance

80.The course of action desired to achieve the objective of the enterprise isa. Strategyb. Missionc. Objectived. schedule

81.During initial stages of product life cycle, which of the following strategy ispreferred?

a. Stabilityb. Expansionc. Retrenchmentd. Combination

82.Which of the following strategies the company is said to pursue when itprovides `Employee stock options` are offered?

a. Differentiationb. Retrenchmentc. Retentiond. expansion

83.Why mission statements are communicated down the cadres in theorganisation?

a. to communicate down the cadres in the organisationb. to develop shared visionc. to motivate all in the organizationd. to coordinate work around

84.Which of the following ensures strategic allocation of resources inorganizations?

a. schedulesb. budgetsc. rulesd. policies

85.Companies having alliance with GATI for transportation of goods are said tohavea. Product allianceb. Pricing collaborationc. Logistic allianced. pricing alliance

86.Which of the following strategies means gaining more market share with thecurrent products in the current markets?



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a. market exploration strategyb. market penetration strategyc. market expansion strategyd. market integration strategy

87.The process of Strategic Management begins witha. Missionb. Goalc. Mission and Goald. Either Mission or Goal

88.Which of the following explains the basic reason for the existence of anorganization?

a. missionb. shared visionc. goald. strategy

89.Which of the following is an operational tool to achieve the goals set throughmission?

a. planb. goalc. strategyd. schedule

90.Which of the following implies the process of reducing the operations of theunprofitable business?

a. outsourcingb. downsizingc.

closingd. winding up

91.Which of the following imply opportunities?a. weaknessesb. threatsc. strengthsd. infrastructure

92.In which of the following cases, expansion strategy is followed?a. in the early stages of product life cycleb. when there is cut throat competitionc.

when there is competition and the product is in early stages of productlife cycle

d. when you want to make more profits93.Which of the following is a tool for coordination and timing of different

supporting programmes in a complex project?

a. PERT/CPMb. GERT/CPMc. CPM



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d. PERT94.Which of the following evaluates systematically the company's internal

factors?

a. strategic advantage profileb. strategic profilec. advantage profiled. strategic profile advantage

95.An alliance is said to be successful when it can promote more sales at _ _ _ __ _ _ cost.

a. lowerb. linearc. horizontald. same

96.Which of the following is not one as suggested by Michael Porter?a. Overall cost leadershipb. overall profit leadershipc. differentiationd. Focus

97.The wide fluctuations in the foreign currency exchange rate implya. exchange riskb. fluctuation riskc. financial riskd. technical risk

98.Which of the following form the basis for the most desirable strategy for abusiness unit?

a. strengths and weaknessesb. strengths and opportunitiesc. strategies and threatsd. strategies and opportunities

99.Which of the following is the starting point for strategic managementprocess?

a. mission and goalsb. allocation of resourcesc. mission and strategiesd. mission and resources

100.

The minimum slack will always bea. positiveb. negativec. lineard. four

101. PERT & CPM providea. Logical picture layout & complex project sequence



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b. Identifying the critical activities & eventsc. Basis for working time, cost & resourcesd. an optimal rate of return on investment

102. Which of the following is not the limitations of Gantt's bar chart?a. Interdependenciesb. Project progressc. Uncertaintiesd. coordination

103. Which of the following is not an internal strategy variation?a. expansionb. retrenchmentc. stabilityd. budgeting

104. In network analysis the overall objective isa. To minimize overall time spentb. To maximize overall return on capitalc. To neutralize overall time spentd. To cover every activity at any cost

105. Which of the following denotes a set of activities with specific goal fora specific period of time?

a. Scheduleb. Projectc. Activityd. critical parth

106. Which of the following denotes number of techniques for planning &control of complex projectsa. Network analysisb. Activity analysisc. Project analysisd. Planning analysis

107. PERT refers toa. Programme Escalation Review Toolb. Programme Evaluation Review Techniquec. Project Evaluation Revised Toold. Project Evaluation Reasoning Technique

108.

Link between Gantt chart & PERT/CPM network isa. Milestone chartb. Logical Chartc. Network Chartd. Activity chart

109. In PERT, dummy activity representsa. dependence



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b. logical dependencec. independence among jobsd. logical independence among jobs

110. Which of the following does not consume resources?a. Activityb. Eventc. Dummy activityd. Dangler

111. CPM involves a tradeoff betweena. Costb. Timec. Cost & Timed. Cost, time and quality

112. The task or job in a program is represented bya. Eventb. Activityc. Networkd. Dotted event

113. Start or end of activity is calleda. Eventb. Activityc. event and activityd. critical path

114. Which of the following is event oriented?a. PERTb. CPMc. PERT and CPMd. CPPM

115. CPM isa. Optimisticb. probalisticc. Deterministicd. optimistic and probabilistic

116. In PERT activity is represented bya. Arrowb. Circlec. Dotted arrowd. Dotted circle

117. In PERT, the event is represented bya. Arrowb. Circlec. Dotted arrow



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d. Ellipse118. In optimistic time estimate the time taken by activity is

a. Maximumb. Minimumc. No consumption of timed. Either maximum or minimum

119. Average time estimate (te) isa.b.c.d.

120. Negative float occursa. When Ts is less than Total project timeb. When Ts is greater than total project timec. When Ts=Total project timed. When Ts + total project time

121. Positive float occurs whena. Ts is less than project timeb. When Ts is greater than total project timec. When Ts=Total project timed. When Ts + total project time

122. Such events left untied to overall network are calleda. Prototypeb. Sequencec. Danglersd. drops

123. Time taken to delay a particular event without affecting the projectcompletion time

a. Deviationb. Successionc. slackd. critical path

124.

Float representsa. Under utilized resourcesb. Over utilized resourcesc. Optimally utilized resourcesd. Sub-optimally utilized resources

125. Which of the following Normal deviate?



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c. Inventory controld. Automation

133. EOQ isa. Equal order quantityb. Estimated overall quantityc. Economic order quantityd. Equilibrium open quantity

134. Which of the following indicates time by which an activity canexpand?

a. total floatb. free floatc. independent floatd. negative float

135. A programme is also calleda. jobb. projectc. eventd. network

136. TQM was first coined bya. Toyota Production Systemb. US Naval Air Systems Commandc. General Electricd. General Motors

137. Six sigma practice was first developed bya. General Motorsb. General Electricc. Motorolad. Nokia

138. In Six sigma methodology, DMAIC is to improvea. New Business processb. Existing business processc. New Business process and Existing business processd. Either New Business process or Existing business process

139. Which of the following is a dynamic linked system?a. JITb. MRPc. EOQd. KANBAN

140. Jikoda isa. Workers observation of the machinesb. Machine monitoringc. Providing machines with autonomous capability to use judgment



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d. Worker monitoring141. Six sigma process can have maximum defects of

a. 3.4 defects per hundredb. 3.4 defects per trillionc. 3.4 defects per milliond. 3.4 defects per thousand

142. Six sigma is registered trademark ofa. GEb. Bank of Americac. Honeywell Internationald. Motorola

143. Six sigma methodology is accomplished through the use ofa. DMAICb. DMADVc. DMAIC and DMADVd. DMAIC minus DMADV

144. Non-Conformity of product or service to its specifications isa. Defectb. Qualityc. Designd. Implementation

145. Which of the following signify the scope, boundaries and intent ofeach key process area?

a. Originsb. Projectsc. Goalsd. Orgins and projects

146. Which of the following describe elements of infrastructure andpractice for effective implementation?

a. Key practicesb. Goalsc. Timelinesd. Goals aand Timelines

147. In Six sigma methodology, DMADV is used fora. New process designsb. Existing process designsc. New process designs and Existing process designsd. Either New process designs or Existing process designs

148. Capability Maturity Model impliesa. Instructions an organization can follow to gain better control over its

softwareb. Instructions to frame HR policy in software organizations



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c. Process for effective utilization of softwared. products with effective quality

149. Which of the following identifies cluster of related activities achieve aset of goals.

a. Key process areasb. Originsc. Timelinesd. Schedules

150. Which of the following organizations treat change management as anordinary business process in orderly way?

a. Maturity level 2b. Maturity level 3c. Maturity level 4d. Maturity level 5

151. Which of the following is the basis for process capability study?a. Process with multiple errorsb. If one has six standard deviations between mean of a process and

nearest specification limit there will be practically zero errorsc. Process with minimum errorsd. process with maximum errors

152. CMM ranks software development organization in a hierarchy ofa. Two levelsb. Three levelsc. Four levelsd. Five levels

153.

CMMI isa. Capability Maturity Model Improvementb. Capability Maturity Model Integrationc. Capability Maturity Model Initializationd. Capability Maturity Model Initiator

154. Which of the following organizations treat change management as anordinary business process in orderly way?

a. Maturity level 2b. Maturity level 3c. Maturity level 4d.

Maturity level 5155. The process of planning and management of sourcing, procurement,

conversion and logistics activities is called

a. Supply Chain Managementb. Inventory Managementc. Logistics Managementd. Sourcing management



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156. Production decisions and scheduling activities of SCM are groupedunder

a. Operational activityb. Tactical Activityc. Strategic Activityd. Operational and tactical activities

157. Inbound and outbound logistics forma. Operational activityb. Tactical Activityc. Strategic Activityd. Both Tactical Activity and Strategic Activity

158. The major concern of CRM isa. Relationship between organization and customersb. Relationship between organization and consumersc. Relationship between different customersd. None

159. Information technology infrastructure for SCM is grouped undera. Operational activityb. Tactical Activityc. Strategic Activityd. Both Operational activity and Tactical Activity

160. ERP isa. Economic resource planningb. Enterprise resource planningc. Emerging resource planningd. Emerging economic planning

161. Supply sourcing and negotiations are the functions ofa. CRMb. Production Planningc. Procurementd. BPO

162. In physical distribution the final destination of marketing channel isa. Service Providerb. Manufacturerc. Customerd. Both Service Provider and Manufacturer

163. Key ingredient of ERP system isa. Multiple databaseb. Diversified databasec. Unified databased. modular base



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164. The process of extending or changing system work by writing newuser interface and underlying code is

a. Consultingb. Implementationc. Customizationd. customer behaviour

165. The discipline within systems management that focuses on monitoring& managing performance

a. Performance improvementb. Application performance managementc. Both Performance improvement and Application performance

management

d. Either Performance improvement or Application performancemanagement

166. Focuses on creating methodical & predictable ways to improvebusiness resultsa. APMb. BPMc. OPMd. BPR

167. MRP isa. Material requirement Planningb. Manufacturing requirement planningc. Multiple resource planningd. Performance analysis

168.

Initial ERP implementation is the responsibility ofa. Consulting teamb. Customization teamc. Support teamd. Customization team and Support team

169. The process where a manager intervenes to give feed back & adjustperformance

a. Performance planningb. Performance coachingc. Performance appraisald.

Performaance analysis170. The process of assessing progress in achieving predetermined goals is

a. Performance managementb. Assessmentc. Both Performance management and Assessmentd. Either Performance management or Assessment

171. Decision to sub contract some or all non core processes



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a. BPRb. BPOc. APMd. BPA

172. Improvements by means of elevating efficiency & effectiveness ofprocessesa. BPRb. BPOc. ITESd. MBO

173. Process of comparing organizations operations & internal processesagainst other organizations in/outside industry

a. TQMb. Benchmarkingc. Both TQM and Benchmarkingd.

Either TQM or Benchmarking174. BPO contracted outside a company's own country

a. Offshore outsourcingb. Onshore outsourcingc. Offshore outsourcing and Onshore outsourcingd. Either Offshore outsourcing or Onshore outsourcing

175. Balanced scorecard was developed bya. Robert Kaplanb. David Nortonc. Robert Kaplan & David Nortond.

Herald Koontz


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