raven xe hspa userguide

7/31/2019 Raven XE HSPA UserGuide

1/37

Raven XE HSPA

User Guide

20080605Rev 1.0


2/37

Rev 1.0 Oct.09 1

ContentsIntroduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ALEOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2ACEware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting to your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Activating Raven XE on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hardware Installation of the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting to a Computer or other Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26


3/37

Contents

Rev 1.0 Oct.09 2

Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

AT Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30


4/37

Preface

Rev 1.0 Oct.09 i

Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessAirLinkRavenXE

are

used

in

a

normal

manner

with

a

well

constructed

network,

theSierraWirelessAirLinkRavenXEshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,including

butnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessAirLinkRavenXE,orforfailureoftheSierraWirelessAirLinkRavenXEtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessAirLinkRavenXEinareas

whereblasting

is

in

progress,

where

explosive

atmospheres

maybepresent,nearmedicalequipment,nearlifesupportequipment,oranyequipmentwhichmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessAirLinkRavenXEMUSTBEPOWEREDOFF.TheSierraWirelessAirLinkRavenXEcantransmitsignalsthatcouldinterferewiththisequipment.

DonotoperatetheSierraWirelessAirLinkRavenXEinanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessAirLinkRavenXEMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessAirLinkRavenXEcantransmitsignalsthatcouldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless AirLink

Raven XE may be used at this time.

ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessAirLinkRavenXEwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.

Limitation of

Liability

TheinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartofSierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALL


5/37

Preface

Rev 1.0 Oct.09 ii

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSORREVENUEORANTICIPATEDPROFITSORREVENUEARISINGOUTOFTHEUSEORINABILITYTOUSEANYSIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESSAND/ORITSAFFILIATESHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORTHEYAREFORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierraWirelessand/oritsaffiliatesaggregateliabilityarisingunderorinconnectionwiththeSierraWirelessproduct,regardlessofthenumberofevents,occurrences,orclaimsgivingrisetoliability,beinexcessofthepricepaidbythepurchaserfortheSierraWirelessproduct.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUS

patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,057 5,929,815 6,169,884 6,191,741 6,199,1686,339,405 6,359,591 6,400,336 6,516,204 6,561,8516,643,501 6,653,979 6,697,030 6,785,830 6,845,2496,847,830 6,876,697 6,879,585 6,886,049 6,968,1716,985,757 7,023,878 7,053,843 7,106,569 7,145,2677,200,512 D442,170 D459,303

andotherpatentspending.

LicensedunderthefollowingNortelNetworksLimitedpatents:

UnitedStates

patent

numbers:

5128925,

5398247

Francepatentnumbers:2665993,2653959,2659812,2745091

Copyright 2009SierraWireless.Allrightsreserved.

Trademarks AirCardandHeartoftheWirelessMachineareregisteredtrademarksofSierraWireless.WatcherisatrademarkofSierraWireless,registeredintheEuropeanCommunity.AirLinkandAceWarearetrademarksofSierraWireless.SierraWireless,theSierraWirelesslogo,theredwavedesign,andtheredtippedantennaaretrademarksofSierraWireless.

WindowsisaregisteredtrademarkofMicrosoftCorporation.

Othertrademarksarethepropertyoftherespectiveowners.


6/37

Preface

Rev 1.0 Oct.09 iii

Contact Information

Consultourwebsiteforuptodateproductdescriptions,documentation,applicationnotes,firmwareupgrades,troubleshootingtips,andpressreleases:

www.sierrawireless.com

Revision History

Support Desk: Phone: 1-877-231-1144

Hours: 5:00 AM to 5:00 PM Pacific Time,Monday to Friday, except US Holidays

E-mail: [email protected] Desk: Phone: 1-510-624-4200

1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless America39677 Eureka DriveNewark, CAUSA 94560

Sierra Wireless13811 Wireless WayRichmond, BC

Canada V6V 3A4

Fax: 1-510-624-42991-604-231-1109

Web: www.sierrawireless.com

Revision

number

Release

date

Changes

2.x Q2:2009 Raven XE documentation created and revised.
http://sierrawireless.com/mailto:[email protected]:[email protected]://sierrawireless.com/mailto:[email protected]://sierrawireless.com/http://sierrawireless.com/mailto:[email protected]


7/37

Rev 1.0 Oct.09 1

11: Introduction to the Raven XE ALEOS ACEware

Connecting to yourcellular provider

Communication Connection methods Networking Applications Software Documentation

TheRavenXEisanintelligentwirelessgateway,poweredbyALEOS,andoptimalforprovidingprimaryorbackupnetworkconnectivityforanyhighreliability/highavailabilityapplications.

TheRavenXEistheperfectsolutionforanydevicewithanEthernetconnectionthatrequirespervasiveconnectivityincludingPCs,routers,networkequipmentandPOS/ATMsaswellascommercialautomationequipment.

PoweredbyALEOS,RavenXEmodemsaredesignedtomaintainareliable,consistentnetworkconnection.ClassIDivison2certifiedasnonincendiveequipment,theRavenSeriesisideallysuitedforuseinhazardousenvironments.

Keyapplicationsincludeutilities,manufacturing,automation,oilandgas,ethernetbasedSCADA,telemetry,HomelandSecurityandassetmonitoring.

Figure 1-1: Sierra Wireless AirLink Raven XE


8/37

Introduction to the Raven XE

Rev 1.0 Oct.09 2

ALEOS

ALEOS,theembeddedcoretechnologyoftheSierraWirelessAirLinkproductssimplifiesinstallation,operationandmaintenanceofanysolution,andprovidesanalwayson,always

awareintelligent

connection

for

mission

critical

applications.

ALEOSenables:

PersistentNetworkConnectivity

OverTheAir(OTA)Upgrades

WirelessOptimizedTCP/IP

RealTimeNotification

PacketLevelDiagnostics

DeviceManagement&Control

ProtocolSpoofing

Figure 1-2: Powered by ALEOS

ACEware

Awirelesssolutionisnotcompleteuntilyouhavesoftwaretoolstomanagethedevicesmonitoringyourvaluableequipment.UsingtheAirLinkControlEnvironment(ACE),ACEWareisthedevicemanagementandmonitoringapplicationsuiteforSierraWirelessAirLinkdevicespoweredbyALEOS.

Figure 1-3: ACEware Logo

TheACEwaresuiteencompassesanapplicationinternaltothefirmware(ACEmanager),Windowsbasedapplications(ACEviewandModemDoctor),andawebhostedapplication(ACEnet).Youcandownloadtheapplicationsandtheiruser


9/37


Rev 1.0 Oct.09 3

guidesfromtheSierraWirelessAirLinkSolutionswebsite:http://www.sierrawireless.com/support. ContactyourdealerorSierraWirelessrepresentativeforanyfurtherinformation.

Note: ACEview requires the Microsoft .NET Framework v. 2.0 and

Microsoft Windows 98, Windows 2000, Windows XP, or later. You canobtain the Microsoft .NET Framework from Microsoft at: http://

www.microsoft.com/.

ACEmanager,theAceWareremoteconfigurationandmonitoringtool,simplifiesdeploymentandprovidesextensivemonitoring,controlandmanagementcapabilities.ACEmanagergivesyouthepowertomonitorandcontrolyourSierraWirelessAirLinkcommunications platformsinrealtime.

Simplified Deployment

ACEmanagerprovides

the

ability

to

remotely

set

up

and

configureyourSierraWirelessAirLinkproducts.RemotedevicesetupandconfigurationreducesthedeploymenttimelineofyourwirelesssolutionandprovidesaquickerpathtoROI.

Templatesallowyoutoeasilyconfiguredevicesinyourfleetwithidenticalsettings,ensuringasimple,accuratedeployment.

Monitor and Control

ACEmanagerallowsanadministratortoremotelymonitoramodemsstatus,healthandconfigurationsettings.Theuser

interfacedisplays

signal

strength,

cell

site

information,

byte

countersanderrorconditions,enablingyoutopinpointanyissuesandtroubleshootimmediately.

ACEmanagerenablesremoteconfigurationandparametersettingstobechangedorresetinstantlyovertheair,changeadevicesportconfiguration,IPaddresssettings,GPSsettings,andmuchmore.Afterconfiguringonemodem,usethetemplatefeaturetocopythatdeviceconfigurationtootherdevices.

Tip: Configuration steps and examples in this guide use

ACEmanager.

ACEviewisanefficientstatusandconnectionmonitoringapplicationwithalowprofile,easytoreadinterface.InACEview,youcanalsoupdatePRL.


10/37


Rev 1.0 Oct.09 4

Modem Doctor

ModemDoctorandModemDoctorUSBisatroubleshootinganddiagnosticsutility.ThisutilitywillallowyoutogetalogfileoftheRavenXEactivitywhichyoucanthensendtoSierraWirelesssupportorerasethecurrentconfigurationcompletely.

Figure 1-4: Modem Doctor

Connecting to your cellular

provider

TheRavenXEusesyourcellularproviderasanISP(InternetServiceProvider)toconnectyoutotheInternet.

Steps of a connection:

1. YourRavenXEestablishesaPPP(PointtoPointProtocolordialupconnection)linktotheyourcellularprovidernetwork,alsocalledregisteringonthenetwork,andreceivesanIPaddress.

2. WhenyourRavenXEhasreceiveditsIPaddressfromyourcellularprovider,aconnectiontotheInternetorthecellularnetworkisalsoavailableforcomputersorother

devicesconnecteddirectlytotheRavenXE.

TheRavenXEwillperform routingforallinternettraffictoandfromthecomputersorotherenddevicse.


11/37


Rev 1.0 Oct.09 5

WiththeRavenXEinEthernetPublicmode,onlyonedeviceconnectedtotheEthernetportwillreceivethepublicIPaddresswhichistheoneprovidedbythecellularnetwork.InEthernetPrivatemode,withahuborswitchconnectedtotheEthernetport,theRavenXEwillprovideNATforarangeofcomputersorotherdevicesconnectedtotheswitchorhubandInternetaccesstoallofthem.

Dynamic vs. Static IP Addresses

Therearetwotypesofaddressesonnetworks:dynamicandstatic.

Dynamicaddressesareassignedonaneedtohavebasis.YourRavenXEmightnotalwaysreceivethesameaddresseachtimeitconnectswithyourcellularprovider.

StaticaddressesarepermanentlyassignedtoaparticularaccountandwillalwaysbeusedwheneveryourRavenXEconnectstotheInternet.TheIPaddresswillnotbegiven

toanyoneelse.

MostISPs(cellularincluded)usedynamicIPaddressesratherthanstaticIPaddressessinceitallowsthemtoreuseasmallernumberofIPaddressesforalargenumberofcustomers.AdynamicIPaddressissuitableformanycommonInternetuses,suchaswebbrowsing,lookingupdataonanothercomputersystem,orotherclientfunctions(suchasdataonly

beingsentoutoronlybeingreceivedafteraninitialrequest).

Tip: If your account with your cellular provider includes a dynamic IP

address and you need a static IP, please consult your your cellular

provider Representative for more information about changing your

account for static IP support.

IfyouneedtocontactyourRavenXE,adeviceconnectedtotheRavenXE,orahostsystemusingtheRavenXEfromtheInternet,youneedtohaveaknownIP(suchasonewhichisstatic)ordomainname(anIPaddresswhichisconvertedbyaDNSserverintoawordbasedname).IfyouhaveadynamicIPaddressforyourmodem,youcanuseaDynamicDNSservice(suchasIPManager)totranslateyourIPaddressintotoadomainname.

Caution: If you want to connect remotely to your Raven XE using

TCP/IP, the IP address given to your modem by your cellular provider

cannot be a private or internal IP address (such as a special private

network) unless you are on the same network or inside that networks

firewall (such as with frame relay).


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Rev 1.0 Oct.09 6

Communication

GSMNetworksuseSIMcardswhicharesmartcardscontainingtheaccountholdersdetails.ASIMcangenerallybemovedfromonedevicetoanotherallowingforaccountporta

bilityandflexibility.

EDGE

EDGE(EnhancedDataratesforGSMEvolution)providesendtoendpacketdataserviceswithanenhancedconnectivity

buildingonGPRStechnologyandusingtheestablishedGSMnetworks.EDGEprovideshighertransmissionratesandbettertransmissionqualityfordatathanGPRS.EDGEcancarrydataatspeedstypicallyupto384kbit/sinpacketmode.

WhenEDGEisnotavailable,yourRavenXEwillfallbacktoGPRSfortheconnectiontoyourcellularprovidertoprovidecontinuedconnectivity.

GPRS

GeneralPacketRadioService(GPRS)ispacketswitchedwithmanyuserssharingthesametransmissionchannel,butonlytransmittingwhentheyhavedatatosend.Thismeansthatthetotalavailablebandwidthcanbeimmediatelydedicatedtothoseuserswhoareactuallysendingatanygivenmoment,providinghigherutilizationwhereusersonlysendorreceivedataintermittently.GPRSprovidesspeedsof3070kbpswith

burstsupto170kbps.

Connection methods

YoucanconnecttheRavenXEtoaUSBoraEthernet(RJ45)onacomputer.WhenconnectedtoaUSBorEthernetport,theRavenXEbehaveslikeanetworkcard.

USB

TheRavenXEisequippedwithaUSBportwhichincreasesthe

methodsby

which

you

can

send

and

receive

data.

The

USB

portcanbesettoworkaseitheravirtualEthernetportoravirtualserialport.AdriverinstallationisrequiredtousetheUSBportineithermode.


13/37


Rev 1.0 Oct.09 7

ItisrecommendedthatyouuseaUSB2.0cablewithyourRavenXEandconnectdirectlytoyourcomputerforbestthroughput.

Virtual serial port

TheRavenXEsupportsonevirtualserialportoverUSB.ThisVSPcanbeused,forexample,tosendATcommands,ortorunmanyserialbasedapplicationssuchasHyperTerminal.

Networking

IPSec

TheIPprotocolthatdrivestheInternetisinherentlyinsecure.InternetProtocolSecurity(IPSec),whichisastandardsbasedprotocol,securescommunicationsofIPpacketsoverpublic

networks.

IPSecisacommonnetworklayersecuritycontrolandisusedtocreateavirtualprivatenetwork(VPN).

TheadvantagesoftheIPSecfeatureincludes:

DataProtection:DataContentConfidentialityallowsuserstoprotecttheirdatafromanyunauthorizedview,becausethedataisencrypted(encryptionalgorithmsareused).

AccessControl:AccessControlimpliesasecurityservicethatpreventsunauthorizeduseofaSecurityGateway,anetworkbehindagatewayorbandwidthonthatnetwork.

DataOriginAuthentication:DataOriginAuthentication

verifiestheactualsender,thuseliminatingthepossibilityofforgingtheactualsendersidentificationbyathirdparty.

DataIntegrity:DataIntegrityAuthenticationallowsbothendsofthecommunicationchanneltoconfirmthattheoriginaldatasenthasbeenreceivedastransmitted,withoutbeingtamperedwithintransit.Thisisachieved

byusingauthenticationalgorithmsandtheiroutputs.

TheIPSecarchitecturemodelincludestheSierraWirelessAirLinkgatewayasaremotegatewayatoneendcommunicating,throughaVPNtunnel,withaVPNgatewayattheotherend.TheremotegatewayisconnectedtoaRemote

networkandtheVPNisconnectedtotheLocalnetwork.ThecommunicationofdataissecurethroughtheIPSecprotocols.


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Rev 1.0 Oct.09 8

Figure 1-5: IPSec Architecture

GRE

GRE(GenericRoutingEncapsulation)tunnelisusedtocarry

nonIP

packets

through

an

IP

Network.

Non

IP

packets,

that

aresendovertheGREtunnel,needtobefirstencapsulated.Hence,ALEOSisusedtoconfigureandencapsulatenonIPpacketsandtransmitoverIPthroughtheGREtunnel.

Applications

Events Reporting

EventsReportingisSierraWirelessAirLinks modemsnewsoftwarefeatureprovidedviaACEmanager,thatallowstheuserstogeneratereportsfromtheeventsthattakeplace.EventReportingProtocolisanintuitiveembeddedprotocol,whichautomaticallyformatsthemessagesbasedonaneventtrigger.Themessagesgeneratedarethenreportedtotheremoteserver.

Software

TheRavenXEmodemcomeswiththefollowingsoftware:

ACEview,thesoftwarefortheRavenXEwhichallowsyoutomonitoryourconnections.

ThedriverthatformstheinterfacebetweentheRavenXE

andyourWindowsoperatingsystem whenusingUSBvirtualEthernetorUSBvirtualserial.

ThefirmwarethatisstoredinnonvolatilememoryandincludesACEmanager.


15/37


Rev 1.0 Oct.09 9

TheRavenXEhasanembeddedradiomodule,alsomadebySierraWireless,Inc.TherearetwofirmwareprogramsonthedeviceonestoredonthecontrollerboardoftheRavenXEandoneontheradiomodule.

Thefirmwarewasloadedintotheradiomoduleandcon

troller

board

when

the

Raven

XE

was

assembled.

As

new

versionsofthesoftwareandfirmwarearereleased,theyarepostedatwww.sierrawireless.com.

Documentation

ThisRavenXEUserGuidedescribeshowto: InstalltheRavenXEhardware.

Connecttheradioantennas.

Connectanotebookcomputerandotherinput/output(I/O)devices.

Interpretthe

LEDs

on

the

Raven

XE

and

the

indicators

in

theACEviewsoftware.

ThisUserGuideisprovidedasaPDF(PortableDocumentFormat)fileontheinstallationCD orfromtheSierraWirelesssupportwebsite.

Tools and Reference Documents

User Guide Description

ALEOS User Guide This document discusses software configuration in ACEmanager and aboutthe explains different ALEOS features.

ACEview User Guide This document explains the use of this utility tools which is used to view andmonitor the connection state of a Sierra Wireless AirLink device.

ACEnet User Guide This document explains the use of ACEnet services for remote managementof Sierra Wireless AirLink device.
http://www.sierrawireless.com/http://www.sierrawireless.com/


16/37

Rev 1.0 Oct.09 10

22: Specifications Power Connector

Features and Benefits

EmbeddedIntelligence

LowPowerConsumption

CompactSize

RuggedAluminiumCase

HighSpeedProcessor(ARM9)

HighSpeed2wayData

10/100MbpsEthernetPort

PersistentNetworkConnectivity

RemoteManagementandConfiguration

ClassIDiv2Certified

Technology

HSUPA

WithFallbackto:

HSDPA

UMTS

EDGE

GPRS(MS12)

GSM

Bands

TriBandfor

UMTS/HSDPA/HSUPA

850/1900/2100MHz

QuadBandGPRS/EDGE

850/900/1800/1900MHz

Environmental

OperatingTemperature:

30 to70Celsius

StorageTemperature:

40 to85Celsius

Power Consumption: (@12V DC)

Transmit(Typical/Max)110/265mA

Idle80mA

InputCurrent75mAto265mA

InputVoltage9 28VDC


17/37

Specifications

Rev 1.0 Oct.09 11

Standards/Approvals

Carrierspecificapprovals

CE(ClassAdeviceperEN55022)

RoHS

FCC

IndustryCanada

PTCRB

ThisapparatusissuitableforuseinClassI,Division2,GroupsA,B,C,Dorunclassifiedornonhazardouslocations.

Warning: Explosion Hazard - Substitution of any

components may impair suitability for Class I,

Division 2.

Host Interfaces

Ethernet:10BaseTRJ45

USBTypeB5Pinmini

AntennaConnection:

Cellular 50OhmSMA

ReceiveDiversity 50OhmSMA

I/OPorts:2

Warning: The antenna should be installed no

closer than 20 cm from the human body. It is one of

the RSS-102 requirements for devices not requiringSAR.

Dimensions

75mmx27mmx103mm

185grams

Application Interfaces

TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP,SMS,MSCI,Modbusandmore

LED Indicators

Network

Signal

Activity


18/37

Specifications

Rev 1.0 Oct.09 12

Power

ResetButton


19/37

Specifications

Rev 1.0 Oct.09 13

Power Connector

Figure 2-1: Power Connector (not to scale)

Warning: Explosion Hazard - Do not disconnect

equipment unless power has been switched off orthe area is known to be non-hazardous.

Note: Raven XE I/O Port 4 is software configurable.

*ConfigurationterminologyinACEmanager


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Rev 1.0 Oct.09 14

33: Activating Raven XE on yourcellular provider Installing the SIM Configuring the APN

ThischapterprovidesstepbystepdirectionsforactivatingyourRavenXEonyourcellularprovidersnetwork.H

Installing the SIM

TheSubscriberIdentityModule(SIM)intheRavenXEisasmartcardthatsecurelystoresthekeyidentifyingacellularsubscriber.Generally,youwillonlyneedtoinstallaSIMonceinthelifeofthemodemanditmaybepreinstalledbyyour

SierraWirelessRepresentative.

1. Before you start

IftheSIMwaspreinstalled,unlessyouneedtosetacustomAPN,activationofyourmodemiscomplete.

Cellular Account Required

CellularAccountRequired Touseyourmodem,youneedtohaveaSIMwithanactiveaccountinadataplan,withyourcellularprovider(EDGEorHSUPA/HSDPA).

Software Required AceManager GraphicalinterfaceforenteringmostAT

Commands.YoucandownloadAceManagerfromtheSierraWirelessAirLinkSolutionswebsite:http://www.sierrawireless.com/support/. Adefaultinstallationofthisutilityisassumedlaterinthesedirections

Hardware Required

Ethernetcable AnEthernetcableisrequired.Note: Until you install a driver for the USB port, you cannot use your

USB port to configure the modem.

Poweradapterandapowersource Youwillneedapowersupplyandpowersourceforthemodem.

PCorlaptop Toconfigurethemodem,youwillneedacomputerwithanavailableEthernetportserialport.


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Activating Raven XE on your cellular provider

Rev 1.0 Oct.09 15

Tools Required

SmallPhillipsscrewdriver ThePhillipsscrewdriveristheonewhichisalsocalledaplus(+)orXscrewdriver.

Slimstylus APDAstylus,anunbentpaperclip,orothersuchitem.

Figure 3-1: Faceplate

Warning: Explosion Hazard. Do Not remove or

replace Plug-in Modules unless power has been

disconnected or the area is known to be free of

ignitible concentrations of flammable Gasses or

vapors.

1. Opening the Case

a. UnplugtheRavenXEpowerandallcables.

b. Usingasmallphillipsheadscrewdriver,removethescrewsonthefrontoftheRavenXE.

2. Remove the SIM from the card

a. CarefullyremovetheSIMcardfromthecardyou

receivedfromyourcellularprovider.


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Rev 1.0 Oct.09 16

Figure 3-2: Sample of the SIM card

3. Insert the SIM

a. GentlypresstheSIMcardtoclickitintoplace.

Tip: The top of the card faces the bottom of the modem.

Note: The card and SIM may be

a different color than these

examples.

Figure 3-3: Insert SIM in to the modem

4. Finishing the SIM installation

Whenthefaceplateisreplacedandsecured,theinstallationoftheSIMiscomplete.SecurethefrontoftheRavenXEwiththescrews.


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Rev 1.0 Oct.09 17

Configuring the APN

TheAPN(AccessPointName)isthewayyourmodemknowshowitwillbecommunicatingwiththenetwork.TheAPNallowscustomIPaddressingandtailoringyourcompanyswirelessIPsolutiontomeetthesecurityandIPaddressingrequirementsofyourapplications.

Note: Most accounts use the default addressing solution of Private or

Public IP addresses supplied by the Internet and Proxy APNs. Only if

you have a Static or Custom IP address should you need to configure

a custom APNs.

ThedefaultAPNisInternet.IfyouneedadifferentAPN,useACEmanagertoconfigureit.


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Rev 1.0 Oct.09 18

44: Hardware Installation of the RavenXE Connecting to Power Connecting to a

Computer or otherDevice

Indicator Lights Mounting

Note: During installation, please

be sure that the cables are

secure but do not bear any

additional weight that could

loosen the connector from the

unit.

YourRavenXEshouldbemountedinapositionthatallowseasyaccessforthecablessotheyarenotbent,constricted,incloseproximitytohighamperage,orexposedtoextreme

temperatures.

The

LEDs

on

the

front

panel

should

be

visible

foreaseofoperationalverification.Youshouldensurethatthereisadequateairflowaroundthemodembutthatitiskeptfreefromdirectexposuretotheelements,suchassun,rain,dust,etc.

Caution: The Raven XE is in a hardened case and designed for use

in industrial and extreme environments. However, unless you are

using cables expressly designed for such environments, they can fail

if exposed to the same conditions the Raven XE can withstand.

Figure 4-1: Raven XE Connectors

Note: This device is not

intended for use within close

proximity of the human body.

Antenna installation should

provide for at least a 20 CM

separation from the operator.

Antennasselectedshouldnotexceedamaximumgainof5dBiunderstandardinstallationconfiguration.Inmorecomplexinstallations(suchasthoserequiringlonglengthsofcableand/ormultipleconnections),itsimperativethattheinstallerfollowmaximumdBigainguidelinesinaccordancewiththe

radio

communications

regulations

of

the

Federal

Communica

tionsCommission(FCC),IndustryCanada, oryourcountrysregulatorybody(ifusedoutsidetheUS).


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Hardware Installation of the Raven XE

Rev 1.0 Oct.09 19

YourRavenXEwillworkwithmostPCScellularantennaswithaSMAconnectorthatworksinthehighandlowfrequenciesofthecellulartechnologyofyourmodem.ConnecttheprimaryantennaorprimaryRFcabledirectlytotheantennaconnectoronthebackoftheRavenXE.

Tip: When using a cable to an antenna placed away from the

modem, minimize the length of your cable. All gain from a more

advantageous antenna placement can be lost with a long cable to the

modem.

Note: Use of receive diversity for

EV-DO is optional. Data trans-

mission and reception may be

adversely affected if it is not

used.

Connecting to Power

TheRavenXEdigitalI/Oportconsistsofa4pinpowerconnector,whichincludestwodigitalI/Oports.Port4issoftwareconfigurable,whileport3isDigitalInputonlyandnotsoftwareconfigurable.

ThisI/Oporthandlesexternalinputandoutput events.Anexternaldevicecansenddigitalinputtothemodem,throughthedigitalI/Oport.

Figure 4-2: Digital 1/0 Port

Toprovidefordiversityinthesignalreception,connectthesecondantennatothesecondantennaport(SMA,labeledRxDivANT2)onthebackoftheRavenXE.

Caution: If you are not using a diversity antenna, you should disable

the receive diversity option. In ACEmanager, in the WAN/Cellular

group, configure RX Diversity.


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Rev 1.0 Oct.09 20

YourRavenXEcanbeusedwitheitherDCorAC,withtheappropriatepoweradapter.DCcablesandACadaptersareavailableasoptionalaccessoriesinadditiontotheoneincludedwithyourRavenXE.

Note: When using a DC power

source (such as a solar cell),Sierra Wireless recommends

placing a fuse (1-2 Amp) on the

line close to the power source to

protect your power source from

possible surges due to shorts or

other line issues.

TheDCpowercablepositiveleadshouldbeconnectedtothe

batteryorpowersourcepositiveterminal.Thepowercablenegativeleadshouldbeconnectedtothebatteryorpowersourcenegativeterminal.

Tip: The DC power cable has a white wire lead in addition to the

power positive and negative. This is for a feature not present in the

Raven line modems. In the Raven XE, the white wire lead has no

function and can be ignored.

Warning: Explosion Hazard - Do not disconnect

equipment unless power has been switched off or

the area is known to be non-hazardous.

Connecting to a Computer or other

Device

Figure 4-3: Ethernet

TheEthernetportofyourRavenXEcanbeconnecteddirectlytoacomputerorotherEthernetdevicewitheitheracrossovercableorastraightthroughcable.TheEthernetportontheRavenXEisautosensingandconnectsat100baseTX.Ifyouareconnectingthemodemtoahuborswitchyoushoulduseastraightthroughcableorusetheuplinkportonthehuborswitchwithacrossovercable.

Tip: On some computers, the TCP receive window may be set to 16

kbytes. To optimize the throughput of your Raven XE, it is recom-

mended that you change the TCP window to 128 kbytes to 256 kbytes

using a TCP Optimizer.


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Rev 1.0 Oct.09 21

Figure 4-4: USB

YourRavenXEsfullspeed(12Mbit)USB2.0portcanbeconnecteddirectlytomostcomputersorotherdevicesusingastandardfullspeedUSB2.0cable.Ifthecomputerordeviceyouareconnectingorthecableisnotratedforfullspeed,themodemwillcommunicateatareducedspeedtomatch.TheRavenXEfunctionsasadevice,notahost.

Whenitisconnectedtoacomputer,theUSBportshouldbeseenasaCOMportorEthernetportaftertheapplicabledriverisinstalled.

TheRavenXEhasastandardminiBconnector.

Warning: The USB port can only be used in a non-

hazardous environment.

Indicator Lights

WhenyourRavenXEisconnectedtopowerandanantenna,thereisaspecificpatterntothelightstoindicateitsoperation

mode.

Figure 4-5: Raven XE Indicator lights

Network IndicatesasuccessfulconnectiontothecellularnetworkwithanIPaddressgivenandachannelacquired.

Signal Lightshowsthestrengthofthesignalandmaybenearlysolid(strongsignal)orflashing(weakersignal).Aslowflashindicatesaveryweaksignal.


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Rev 1.0 Oct.09 22

Activity LightswillflashasdataistransferredtoandfromtheRavenXEontheremotenetwork.

Power Indicatesthepoweradapterisconnectedand

there

is

power

getting

to

the

Raven

XE. TheResetbutton(ontheleftsideoftheRavenXE)hastwo

functions.Ifitisquicklydepressedandreleased,themodemwillsimplypowercycletheinternalhardware.If,however,theresetisdepressedandheldforseveralseconds(countapproximately30seconds,andwaitforthepowerlighttogooffafterthelightpatternstops),theALEOSconfigurationsettingswillreturntothefactorydefaults.

Light Patterns

TheLEDsonthefrontofthemodemwillrespondindifferentpatternstoindicatemodemstates.

Normal EachLED,mentionedabove,islitasapplicable. Startup TheLEDswillcyclefromlefttoright. ConfigurationReset TheLEDswillcyclelefttorightand

thenrighttoleft4times.

AuthenticationFailure TheNetwork,Signal,andActivityLEDsblinkevery2seconds.

DataRetry TheNetwork,Signal,andActivityLEDsblinkevery3seconds.

RSSI LED Ranges

RSSI/Signal LED

Status

Ranges of RSSI (dBm)

On Solid Equal to or stronger than -69

Fast Blink -70 to -79

Normal blink -80 to -89

Slow Blink -90 to -99

Extinguished Equal to or weaker than -100

Caution: If you reset the modem configuration using the reset button,

you may to reconfigure your APN.


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Rev 1.0 Oct.09 23

Mounting

AnoptionalaccessoryforyourRavenXEisamountingkit,whichincludesabracket.Thebracketisdesignedtosnuglycradlethemodemandholditinplacewhereyouneedit.You

canuse

astrap

around

the

bracket

and

modem

for

extra

security.Thebracketcanbeattachedtoastationarylocationusing#6screwswiththemountingholediameterapproximately0.150.

Theinstructionstobracketinstallationisfollowing:

1. Mountthebracketusingnumber6screws.Therearetwoholeseach,tofastenscrews,andminimumofoneholeeachendisrequiredformountingbracket.

2. PositionRavenXEbetweenAlignmentears.

3. Engagetopgrooveinbodyof RavenXEwithtwotabs.

4. PushonfarsideofRavenXEincentersothatittouches

sideofBracket.5. Pressdownandreleasewhenuppergrooveonfarsideof

RavenXE,alignswithtabs.

6. Releasetocompleteinstallationintomountingbracket.

Toremove,pressonthetwoedgesofthemodemandthebrackets,aspointedbyarrowsinthediagramprovidedbelow.Bydoingthis,themodemwillsnapoutofthemounting

bracket.

Figure 4-6: Optional Mounting Bracket


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Rev 1.0 Oct.09 24

Figure 4-7: Mounting bracket installation


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Rev 1.0 Oct.09 25

Figure 4-8: 100-170-1015 : Mounting Bracket for Raven XE


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Rev 1.0 Oct.09 26

55: Connecting the Raven XE ACEmanager Using a Terminal

Application with ATCommands

AT Command

WithALEOSasitsbrain,theRavenXEisahighlyconfigurabledevice.

ToconfigureyourRavenXE,youhavetwooptions. YoucanusetheconfigurationandmanagementapplicationsoftheAceWaresuiteoryoucanuseaterminalemulatorapplicationsuchasHyperTerminal,PuTTY,ormanyothers.

ACEmanager

TogetamoreexpandedviewoftheotherACEmanager

features,

refer

to

the

ACEmanager

Guide.AfulllistingofalltheconfigurationcommandsforyoumodemareinChapter6.

Using a Terminal Application with

AT Commands

YoucanaccessandconfigureyourRavenXEusingaterminalapplicationsuchasMicrosoftHyperTerminal,PuTTY,orsimilar.ThefollowingdirectionsareforHyperTerminalwhichispartofastandardinstallationofWindowsXP.

1. Choose a name and icon for your

connection.

a. Chooseanameforyourconnection,suchasRavenXEorSierraWirelessAirLinkSolutions.Thenameandiconareonlyforyourownreferencesoyoucanfindtheconnectionatalaterdate.

Tip: If you want to have a connection saved for both local and

remote, it is recommended the connection name reflect the

connection type, i.e. Raven XE local.

b. SelectOK.


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Connecting the Raven XE

Rev 1.0 Oct.09 27

2. Connect To

UsingUSB/Serial:

a. SelectCOM1,orthecomporttowhichthemodemisconnected,fortheConnectUsing.

Figure 5-1: Connect To

b. Changeorverifythesettings:

BitsperSecond:115200(default)

DataBits:8

Parity:None

StopBits:1

FlowControl:Hardware.

Figure 5-2: Port Settings


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Rev 1.0 Oct.09 28

Tip: If you have configured the Raven XE for settings different than

the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits,

you will need to use your changed settings.

c. SelectOK.

UsingEthernet:

d. SelectTCP/IP(Winsock)forConnectUsing.e. ChangethePortNumberto2332.

f. SelectOK.

3. Connected

ConnectingonUSB/netwillpromptforpassword.

192.168.14.31


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Rev 1.0 Oct.09 29

Figure 5-3: HyperTerminal : TCP/IP connected

Figure 5-4: HyperTerminal : connected

a. Ifyouarepromptedforapassword,enter12345(defaultpassword).

Tip: You will not be prompted for a password if you connect using aCOM port.

b. TypeATandpressEnter.YoushouldgetareplyofOKor0.


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Rev 1.0 Oct.09 30

c. Toseewhatyouaretypingasyoutypeit,youwillneedtoturnontheechoandverbosemode.TypeATE1V1andpressEnter.

d. IfyougetareplyofOK,thenyouenteredthecommandsuccessfully.Ifyougetareplyof0or

ERROR,try

entering

the

command

again.

AT Command

Whenusingaterminalapplication,youwillneedtomanuallytypeineachcommand.

Formostcommands,whenyouareenteringthemusingaterminalconnection,youwillneedtoprefacethecommandwithAT(exceptionsarenoted),i.e.ATAwhichislistedasA.

Somecommandshavespecificparameterswhileothercommandswilltakewhateveryoutype.

Requiredvariableparametersaredenotedwithitalicizedtext,example,Dn.Thenisvariable.

Acceptableparametersand/orspecificformatsarelistedwitheachcommand.

Mostcommandswithparameterscanbeenteredwith?toreadthecurrentvalue(forexample,AT&D?willrespondwith2ifthedefaulthasnotbeenchanged).

Optionalparametersaredenotedwithsquarebrackets[].

ATCommandsarenotcasesensitive.AcapitalEisthe

sameasalowercasee. Whenyouareusingaterminalconnection,ifyouentera

commandwhichisrecognizedbytheRavenXE,itwillrespondwithOK.Ifthecommandisnotrecognized,theresponsewillbeERROR.

ThosecommandsapplicableonlytocertainmodelnumbersoftheRavenXEwillbenoted.

Caution: Symbols listed with commands, such as*, /, &, or?, are

part of the command and must be included. Commands with symbols

other than*may require PassThru mode.


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