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  • 8/12/2019 Slides - Walmart Undergrad

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    Wal-MartIn Search of Renewed Growth

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    Ernesto Reuben

    Wal-Marts performance (before 2000)

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    Ernesto Reuben

    Wal-Mart store openings

    http://projects.flowingdata.com/walmart/

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    Ernesto Reuben

    Wal-Marts performance

    Invest $1,000 in IPO in 1972 $10,000,000 in 2000

    Richest Americans 6 (Chirsty Walton), 9 (Jim Walton), 10 (Alice Walton),

    11 (S. Robson Walton) combined wealth of $87B

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    Ernesto Reuben

    Wal-Marts performance (after 2000)

    But essentially flat since 2000

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    Ernesto Reuben

    Understanding financial data

    ROE

    ROA

    Net Margin

    Net

    Income

    OperatingProfit

    Gross

    Profit

    Sales COGS

    SG&A

    Tax andOther

    Sales

    Asset

    Turnover

    SalesTotal

    Assets

    Leverage

    TotalAssets

    Equity

    / /

    /

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    Ernesto Reuben

    moving upscale?

    Project Impact

    Thinking small

    Miles Cyrus clothing line

    expanding internationally?

    Should Wal-Mart grow by

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    Ernesto Reuben

    Update Wal-Mart

    Global Initiatives

    Wal-Mart to South Africa (AP, Feb 17, 2010)

    Wal-Mart takes over transportation for suppliers(BW, Jun 6, 2010)

    Would you get your taxes done at Wal-Mart?(Time, Jan 20, 2012)

    Firm Competitor

    WTP

    Cost

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    Ernesto Reuben

    The Wal-Mart effect (Furman 2005)

    Benefits to consumers

    Savings of $263B in 2004 ($2,329 per household)

    About 25% reduction in food spending ($782 per

    household)

    Benefits distributed progressively Productivity effects

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    Ernesto Reuben

    The Wal-Mart effect (Furman 2005)

    Impact on Retail Workers

    Wal-Mart opens in Glendale AZ hiring 525 employees

    with wages as low as $6.75 8000 applicants! (harder that getting into Harvard)

    Wages not significantly lower given location and

    qualification but lower than unionized workers in major cities

    Health benefits comparable to other retailers

    Net effect on employment and wages is less clear

    Could Wal-Mart Do Much Better for Workers?

    Promote public initiatives! Universal healthcare

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    Ernesto Reuben

    Takeaways from the case

    Growth is usually an outcome not a source ofcompetitive advantage

    To create added value, activities must be tightlyintegrated

    Helps you sustain your completive advantage byavoiding imitation

    But it implies tradeoffs

    Wal-Mart's strategy: Every day low costs

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    Ernesto Reuben

    Mutually reinforcing activities

    Inbound

    Logistics

    Operations Outbound

    Logistics

    Marketing

    & Sales

    After-Sales

    Service

    M

    a

    rg

    i

    n

    Primary Activities

    Support

    Activities

    Firm

    Infrastructure

    Human

    ResourceManagement

    Technology

    Development

    Procurement

    Big stores in small towns

    => local monopolies, low

    rental costs

    Pricing that reflects local

    monopoly

    Concentric expansion

    Brand-name merchandise

    Private labels

    Little space for inventory

    Suggestion program Store within a store

    Traiting: tailoring

    merchandise to locale

    EDLP

    Low prices

    Store manager

    latitude on pricing

    Little advertising

    Merchandise meeting

    Frequent

    replenishment

    Automated DCs,

    cross docking,

    pick-to-light

    EDI

    Hub and spoke

    system

    Easy returns

    POS

    Satellite system

    Associates, not employees

    Not unionized Store manager autonomy

    Frugal culture (sharing hotel rooms,

    calling collect

    No regional offices

    Lots of management visits

    Store performance tracking

    UPC

    Hard-nosed negotiating

    Centralized buying

    No-frills meeting rooms

    Partnerships with some vendors

    EFT, electronic invoicing

    Planning packets

    Manager compensation tied to

    store Stock ownership plan

    Decentralized training in DC

    Real-time market research

    Saturday meetings

    Fun working environment

    Promotion from within

    Associate compensation tiedto company

    Shrink incentive plan

    Wal-Mart's value chain

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    Ernesto Reuben

    Low prices

    Selection across

    categories

    Rural

    convenience

    Reliable prices

    Merchandise

    qualitySuburban

    convenience

    Selection within

    categories

    Sales help

    Ambiance

    You dont have to be good at everything!

    1 2 3 4 5

    Wal-Mart

    Mom & Pop

    Sears

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    Ernesto Reuben

    Cost Leadership

    Firm Competitor

    WTP

    Cost

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    Ernesto Reuben

    WTS

    WTP

    Cost

    Price

    Cost Leadership

    Industry average

    competitor

    Successful low-

    cost competitor

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    Ernesto Reuben

    WTS

    WTP

    Cost

    Price

    Cost Leadership

    Industry average

    competitor

    Successful low-

    cost competitor

    1. Creates added

    value

    2. Captures a

    bigger share of

    the added

    value

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    Ernesto Reuben

    Cost Leadership

    Sources of cost leadership

    Learning curve?

    Popularized by BCG

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    Ernesto Reuben

    The Law of Experience

    The unit cost value added to a standard

    product declines by a constant % each

    time cumulative output doubles.Cost per

    unit of

    output(in real $)

    Cumulative Output

    1992

    1994

    1996

    19982000

    2002

    The Learning Curve

    2004 2006

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    Ernesto Reuben

    P

    riceIndex

    501

    00

    200

    300

    70% slope

    UK refrigerators, 1957-71

    Examples of Learning Curves

    Source: Grant (2007), p. 226

    100K 200K 500K 1,000K

    1960Yen

    15

    K

    20K

    30K

    75% slope

    Japanese clocks & watches, 1962-72

    Accumulated unit production(millions)

    5 10 50

    Accumulated units(millions)

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    Ernesto Reuben

    If firms in an industry have the same learning curve:

    Change in relative costs over time = f(relative market share)

    Implies that market share is linked to profitability, which is

    confirmed by PIMS data:

    BUT: Association does not imply causation

    OPMargin(%

    )

    -2

    0

    5

    10

    0-10 10-20 20-30 30-40 over 40Market Share (%)

    The importance of market share

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    Ernesto Reuben

    Cost Leadership

    Sources of cost leadership

    Learning curve?

    Popularized by BCG

    Better to think about in terms of

    Economies of scale Economies of scope

    Economics of density

    Suppliers opportunity cost (WTS)

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    Ernesto Reuben

    Whats next?

    ZARA: Fast Fashion

    Assignment Questions

    What are the distinctive elements of Zara'sbusiness strategy?

    How do the distinctive elements of Zara's business

    strategy affect its operating economics relative toits competitors?

    Poll Question

    As an advisor to Amancio Ortega, would yourecommend franchising the Zara stores for fasterexpansion?