social media 101: tweets, likes and clips

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Social Media 101 Tweets, Likes and Clips David A. Yates Extension Area Specialist Eastern Region Emily L. Tipton IT Specialist Animal Science

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Abstract: Social media tools such as Twitter, Facebook and YouTube have become common place for personal use, but how do we leverage these free tools to not only connect with our clientele but promote Extension to new audiences. Currently, there are 25 million Twitter accounts, over 500 million active Facebook users and 2 billion videos watched daily on YouTube, therefore, it makes sense for Extension to have a presence where users are spending time. For Extension personnel, understanding the benefits and learning the uses of social media tools is a tremendous opportunity to transition our past outreach excellence into a new, non-traditional format for the future. Join us to learn how to engage your clients, colleagues and supporters in social networks as well as exposure Extension content to a new demographic.

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Page 1: Social Media 101: Tweets, Likes and Clips

Social Media 101Tweets, Likes and Clips

David A. YatesExtension Area Specialist

Eastern Region

Emily L. TiptonIT Specialist

Animal Science

Page 2: Social Media 101: Tweets, Likes and Clips

1 What is social media?

Why you should care about social media?

How do I develop a social medial strategy?

Discussion and Questions

Our Goals

2

3

4

Page 3: Social Media 101: Tweets, Likes and Clips

1 What is social media?

Why you should care about social media?

How do I develop a social medial strategy?

Discussion and Questions

2

3

4

ENGAGE and INSPIRE

Tweet Along    

@UTExtension

#UTExtension

Our Goals

Page 4: Social Media 101: Tweets, Likes and Clips

What is Social Media?“ANY media connected to the internet which enables 

interaction between two or more people.”

Source: aafromaa

Page 5: Social Media 101: Tweets, Likes and Clips

Introduce the ‘Big 3’

Page 6: Social Media 101: Tweets, Likes and Clips

• User driven online community• Share information, photos, events, interests• Create Pages 

– Designed for organizations– Maintains personal –professional distinction *

– Multiple managers– Added features

Page 7: Social Media 101: Tweets, Likes and Clips

Features• Pushed news feed• Feedback, Discussion & 

Chat• Event promotions• Photo sharing• Video hosting• Referral traffic

– Integration *

• Internal searching

Page 8: Social Media 101: Tweets, Likes and Clips

• Recipient driven micro‐blogging network– “Online Water Cooler”– Timely tidbits of info– 140 characters, max

• New Language– Twittering, Retweet, Followers, Tweetup

– New @ and # uses

Page 9: Social Media 101: Tweets, Likes and Clips

Features• Real‐time information sharing toengage users– KISS method of communicating– Conversational tone

• Searchable• Integration *

– TwitPic

Page 10: Social Media 101: Tweets, Likes and Clips

“People to engage in new ways with video wherever and whenever” ‐ YouTube

• Video‐sharing community– Forum for people to connect, inform, and inspire others (local to global)

• Video‐blog• Searchable

Page 11: Social Media 101: Tweets, Likes and Clips

Features• Playlist Organization• Public/Private• Video Embedding

– (Website, Facebook)• Subscription• Stats (YouTube Insight)• Engaging

– Feedback (comments, rate)– Creative, brief, viral appeal

• Referral traffic– Integration *

Page 12: Social Media 101: Tweets, Likes and Clips

Why you should care about Social Media?

Opportunity!Location. Location. Location

Be where the your audience is!

Page 13: Social Media 101: Tweets, Likes and Clips

The Internet is the Change Agent2000 2010

Source: PEW Internet Project, 2010

85

74655755

43

slow, stationary connections built around my computer

fast, mobile connections on outside servers and

storage

53

46

50 19

0

Phone

Internet

Broadband

Wireless

Online Video

Social Media

Page 14: Social Media 101: Tweets, Likes and Clips

Among Internet users• 62% use social networking 

sites– 50% share photos– 33% create content tags– 32% contribute rankings and 

ratings– 30% share personal creations

• 26% post comments on sites and blogs

• 24% use Twitter – Or other status update features

• 14% are bloggers

• 45% own DVRs– up from 3% in 2002

• 52% own laptops – up from 30% in 2006

• 42% own game consoles• 4% own tablet computer 

– iPad

• 5% own e‐book readers– Kindle

• 47% own MP3 players – up from 11% in 2005

Source: PEW Internet Project, 2010

Page 15: Social Media 101: Tweets, Likes and Clips

What about farmers?

0102030405060708090

Hours Online Texting Farm SpecificSite

ManufacturerSite

Percen

tage

Source: 2009 Agriculture New Media Usage Study

Page 16: Social Media 101: Tweets, Likes and Clips

Who really uses Social Media?Facebook• More than 500 million 

active users• 50% of our active users log 

on to Facebook in any given day

• Average user has 130 friends

YouTube• 2 million videos watched 

daily• 1 minute = 24 hours of 

footage uploaded

Let’s learn more….

Page 17: Social Media 101: Tweets, Likes and Clips

Who really uses Social Media?

Page 18: Social Media 101: Tweets, Likes and Clips

Developing a Social Medial StrategyWhere do I start?

• Identify your audience– Be specific

• Determine what you want to accomplish– Start simple

• Determine how much time you can devote– Start small

• Select your social environment– Make it easy

Page 19: Social Media 101: Tweets, Likes and Clips

Dive in!• Start a channel, Page, Account• Have a contest• Q&A responses (public 

interest)• Report on events

– Mini‐media channel for supports & sponsors

• SPARK THE CONVERSATION

Page 20: Social Media 101: Tweets, Likes and Clips

Tips for Clips, Tweets and Engagement

Tips• Be Credible, Be Yourself, Be the 

Brand• Smaller interlinked videos have 

impact• Monitor your comments• Build a community• COPYRIGHT

– Creative Commons

• Follow, Like & Subscribe to your colleagues!– Participate as a peer

Page 21: Social Media 101: Tweets, Likes and Clips

Miss Social MannersIssueWho’s reputation is a risk?

SolutionEveryone is official whether in personal or professional account

Page 22: Social Media 101: Tweets, Likes and Clips

• Over 500 million Facebook users

• Social Media – Who’s reputation is a risk?• Everyone is official whether in personal or professional account• Question – Is it important or even possible to have a personal online 

identities separate from professional ones?• Extension is researched based – what do our personal feelings have to do 

with that?• Are we branding ourselves or our organization?• Social media has caused all of us to live in a “small town”.  Magnification 

of posts submitted.• Many upsides to a single social media identity, such as credibility, trust, 

deeper connections.• Social media helps you find out about the people you are targeting or 

involved with, such as additional information, like music, topics interested in, etc.

Page 23: Social Media 101: Tweets, Likes and Clips

Educational Intergration Process

Engagement

4‐H Project GroupFCS Tia ChiBQA

Site tools for enhanced program reporting

Post announcement, create event invitation, video teaser (commercial)

4‐Hers post project accomplishmentsAsk for feedbackProducer comments on adopted practices

ProgramDelivery

AssessmentSocial Media

Programs usingTraditional Marketing Methods

Promote SM sites

MeetingEventTraining

Page 24: Social Media 101: Tweets, Likes and Clips

References• Social Media Potential For Agriculture (aafromaa)

– link• PEW Internet Project, 2010

– http://www.pewinternet.org/• 2009 Agriculture New Media Usage Study. Nicholson Kovac, Inc.

– http://www.prweb.com/releases/Nicholson‐Kovac/AgMedia‐Study/prweb2767974.htm• Five Social Media Tools for the Extension Toolbox, JOE October 2010 // Volume 48 // Number 5 // 

Tools of the Trade // 5TOT7– http://www.joe.org/joe/2010october/tt7.php

• The 2010 Social Networking Map, Flowtown– http://www.flowtown.com/blog/the‐2010‐social‐networking‐map?display=wide

• YouTube in Extension– eXtension: http://collaborate.extension.org/wiki/YouTube_in_Extension

• When are Facebook Users Most Active, Study. Virtue.

Page 25: Social Media 101: Tweets, Likes and Clips