social media 101: tweets, likes and clips
DESCRIPTION
Abstract: Social media tools such as Twitter, Facebook and YouTube have become common place for personal use, but how do we leverage these free tools to not only connect with our clientele but promote Extension to new audiences. Currently, there are 25 million Twitter accounts, over 500 million active Facebook users and 2 billion videos watched daily on YouTube, therefore, it makes sense for Extension to have a presence where users are spending time. For Extension personnel, understanding the benefits and learning the uses of social media tools is a tremendous opportunity to transition our past outreach excellence into a new, non-traditional format for the future. Join us to learn how to engage your clients, colleagues and supporters in social networks as well as exposure Extension content to a new demographic.TRANSCRIPT
Social Media 101Tweets, Likes and Clips
David A. YatesExtension Area Specialist
Eastern Region
Emily L. TiptonIT Specialist
Animal Science
1 What is social media?
Why you should care about social media?
How do I develop a social medial strategy?
Discussion and Questions
Our Goals
2
3
4
1 What is social media?
Why you should care about social media?
How do I develop a social medial strategy?
Discussion and Questions
2
3
4
ENGAGE and INSPIRE
Tweet Along
@UTExtension
#UTExtension
Our Goals
What is Social Media?“ANY media connected to the internet which enables
interaction between two or more people.”
Source: aafromaa
Introduce the ‘Big 3’
• User driven online community• Share information, photos, events, interests• Create Pages
– Designed for organizations– Maintains personal –professional distinction *
– Multiple managers– Added features
Features• Pushed news feed• Feedback, Discussion &
Chat• Event promotions• Photo sharing• Video hosting• Referral traffic
– Integration *
• Internal searching
• Recipient driven micro‐blogging network– “Online Water Cooler”– Timely tidbits of info– 140 characters, max
• New Language– Twittering, Retweet, Followers, Tweetup
– New @ and # uses
Features• Real‐time information sharing toengage users– KISS method of communicating– Conversational tone
• Searchable• Integration *
– TwitPic
“People to engage in new ways with video wherever and whenever” ‐ YouTube
• Video‐sharing community– Forum for people to connect, inform, and inspire others (local to global)
• Video‐blog• Searchable
Features• Playlist Organization• Public/Private• Video Embedding
– (Website, Facebook)• Subscription• Stats (YouTube Insight)• Engaging
– Feedback (comments, rate)– Creative, brief, viral appeal
• Referral traffic– Integration *
Why you should care about Social Media?
Opportunity!Location. Location. Location
Be where the your audience is!
The Internet is the Change Agent2000 2010
Source: PEW Internet Project, 2010
85
74655755
43
slow, stationary connections built around my computer
fast, mobile connections on outside servers and
storage
53
46
50 19
0
Phone
Internet
Broadband
Wireless
Online Video
Social Media
Among Internet users• 62% use social networking
sites– 50% share photos– 33% create content tags– 32% contribute rankings and
ratings– 30% share personal creations
• 26% post comments on sites and blogs
• 24% use Twitter – Or other status update features
• 14% are bloggers
• 45% own DVRs– up from 3% in 2002
• 52% own laptops – up from 30% in 2006
• 42% own game consoles• 4% own tablet computer
– iPad
• 5% own e‐book readers– Kindle
• 47% own MP3 players – up from 11% in 2005
Source: PEW Internet Project, 2010
What about farmers?
0102030405060708090
Hours Online Texting Farm SpecificSite
ManufacturerSite
Percen
tage
Source: 2009 Agriculture New Media Usage Study
Who really uses Social Media?Facebook• More than 500 million
active users• 50% of our active users log
on to Facebook in any given day
• Average user has 130 friends
YouTube• 2 million videos watched
daily• 1 minute = 24 hours of
footage uploaded
Let’s learn more….
Who really uses Social Media?
Developing a Social Medial StrategyWhere do I start?
• Identify your audience– Be specific
• Determine what you want to accomplish– Start simple
• Determine how much time you can devote– Start small
• Select your social environment– Make it easy
Dive in!• Start a channel, Page, Account• Have a contest• Q&A responses (public
interest)• Report on events
– Mini‐media channel for supports & sponsors
• SPARK THE CONVERSATION
Tips for Clips, Tweets and Engagement
Tips• Be Credible, Be Yourself, Be the
Brand• Smaller interlinked videos have
impact• Monitor your comments• Build a community• COPYRIGHT
– Creative Commons
• Follow, Like & Subscribe to your colleagues!– Participate as a peer
Miss Social MannersIssueWho’s reputation is a risk?
SolutionEveryone is official whether in personal or professional account
• Over 500 million Facebook users
• Social Media – Who’s reputation is a risk?• Everyone is official whether in personal or professional account• Question – Is it important or even possible to have a personal online
identities separate from professional ones?• Extension is researched based – what do our personal feelings have to do
with that?• Are we branding ourselves or our organization?• Social media has caused all of us to live in a “small town”. Magnification
of posts submitted.• Many upsides to a single social media identity, such as credibility, trust,
deeper connections.• Social media helps you find out about the people you are targeting or
involved with, such as additional information, like music, topics interested in, etc.
Educational Intergration Process
Engagement
4‐H Project GroupFCS Tia ChiBQA
Site tools for enhanced program reporting
Post announcement, create event invitation, video teaser (commercial)
4‐Hers post project accomplishmentsAsk for feedbackProducer comments on adopted practices
ProgramDelivery
AssessmentSocial Media
Programs usingTraditional Marketing Methods
Promote SM sites
MeetingEventTraining
References• Social Media Potential For Agriculture (aafromaa)
– link• PEW Internet Project, 2010
– http://www.pewinternet.org/• 2009 Agriculture New Media Usage Study. Nicholson Kovac, Inc.
– http://www.prweb.com/releases/Nicholson‐Kovac/AgMedia‐Study/prweb2767974.htm• Five Social Media Tools for the Extension Toolbox, JOE October 2010 // Volume 48 // Number 5 //
Tools of the Trade // 5TOT7– http://www.joe.org/joe/2010october/tt7.php
• The 2010 Social Networking Map, Flowtown– http://www.flowtown.com/blog/the‐2010‐social‐networking‐map?display=wide
• YouTube in Extension– eXtension: http://collaborate.extension.org/wiki/YouTube_in_Extension
• When are Facebook Users Most Active, Study. Virtue.