1

ZIXCORPThe Criticality of Email Security

Dena BauckmanDirector Product ManagementApril 2015

2

YOUR BIGGEST SOURCE OF DATA LOSS

3

WE DON’T THINK TWICE BEFORE HITTING SEND

o Learn from the Sony Hack− Executives were comfortable sending out this information− Perception vs Reality

o It won’t happen to me mentality− Its like not getting car insurance because you are a good

driver− Sending an email is like sending a post card in the mail

o Lack of Awareness− Man in the Middle Attacks

o Sending Sensitive Information Unintentionally− “Should I be encrypting this?”

4

EMAIL SECURITY TOOLS TO MITIGATE THE RISKS

o Data Loss Prevention (DLP)o Email Encryptiono Mobile Device Management (MDM) /

Bring Your Own Device (BYOD) Security

5

DATA LOSS PREVENTION (DLP) FOR EMAIL

o Enhanced Email DLP allows organizations to:− Detect outbound emails that

violate corporate policies− Capture and analyze email

violations − Filter, search and report on email

violations− Quarantine sensitive emails that

contain sensitive information based on wide range of parameters

6

EMAIL DLP VIEW OF SENSITIVE EMAIL

7

AFTER DLP, THEN WHAT?

o You now have the sensitive email, but what do you do with it?

o If authorized to be sent, encrypt ito But not all email encryption is equalo Do not deploy Email Encryption to just:

8

A USABLE EMAIL ENCRYPTION SOLUTION

o Policy based email encryption− Integrates with email DLP to auto encrypt

sensitive contento Transparent email encryption

− Auto encrypt to other organizations using the same solution/protocol with • No logins/passwords needed

− Automatic Key Managemento Encrypted Delivery to “Non” encryption

users− Anyone, anywhere and on any device

9

How can we connect with so many roadblocks?

Portals Passwords Secure

attachments Password resets Extra steps

WHY ARE WE ALL SPEAKING A DIFFERENT LANGUAGE?

10

An elegant solution is one that works without you even knowing it.

No portals No passwords No extra steps

Shared Public Key Directory

THE POWER OF EMAIL ENCRYPTION TRANSPARENCY

11

WHAT ABOUT RECIPIENTS WHO DO NOT HAVE ENCRYPTION TECHOLOGY?

o Secure messaging Portal− Registration to receive these encrypted emails must be

easy and non-invasive− Allow for the recipient to reply back encrypted AND to

compose brand new emails encrypted− Consider impact of delivery method on mobile devices

12

Typically, recipients are unable to open encrypted email on mobile devices.

The result: User frustration Interrupted workflow Reduced productivity

WHAT ABOUT DELIVERY OF ENCRYPTED EMAIL ON MOBILE DEVICES?

13

EMAIL ENCRYPTION SHOULD MANAGE MOBILITY EFFECTIVELY AND EFFICIENTLY

o User should experience encrypted email like any other email on their mobile device.

o Accessing encrypted mobile email should be as easy as one click.

14

15

MOST POPULAR MOBILE BUSINESS APPSEMAIL, CALENDAR AND CONTACTS

15

Source: BYOD and Mobile Security Report, 2014, Holger Schulze, Information Security Community on LinkedIn

16

MARKET RESPONSE TO BYOD

o Survey results indicate:− 45% of respondents report that within

the previous 12 months, one or more employees lost a mobile device containing company data

• InformationWeek’s 2014 Mobile Security Report

− 3.1 Million smartphones were stolen in the USA during 2013 - sixty per minute

• Consumer Reports’ Annual State of the Net survey, 2014

− 72% of respondents say their top mobile security concern is data loss from lost or stolen devices

• InformationWeek’s 2014 Mobile Security Report

17

ADDING TO BYOD CHALLENGES

17

18

Manage access, not devices!

TODAY’S APPROACHES ARE MISSING THE POINT

• MDM & CONTAINER VENDORS – Assume Data on the Device– Too Complex and Too Expensive– Too Invasive For Users– Too Difficult To Implement– Creates Corporate Liability Concerns– Overkill for Email, Contact and Calendar– Problem Getting Worse

19

WHAT THEY DON’T WANT IS: Company monitoring their personal activities or

restrict apps Interruption of their calendar, contacts, phone and

texting functions Invasion or deletion (wiping) of their personal data

USERS WANT EASE OF USE

Brooklyn gives IT the security they need and.

COMPANIES WANT SAFE DATAWHAT THEY DON’T WANT IS:Corporate data distributed on hundreds of devicesUsers resorting to personal email or other insecure

means of maintaining productivity

THE STATE OF BYOD

20

EMAIL BYOD DELIVERSTHE BEST OF BOTH WORLDS

• Companies benefit from – Enhanced Data Protection– Productive employees and

improved morale– Minimize Corporate Liability– One copy of corporate data– License by user, not device

• Employees benefit from – Convenience of using their

own devices– Control of their devices and

personal data– Protected privacy without

employer access to personal data

21

ABOUT ZIXCORP

o Founded in 1998 as an email encryption company, now with DLP and BYOD security

o 11,500+ active customers including:− Six divisions of the U.S. Treasury− All of the FFIEC U.S. federal financial regulators

(incl. FDIC and OCC)− The U.S. Securities and Exchange Commission− 24 U.S. state financial regulators− More than 2,000 U.S. financial institutions− 25% of all banks in the U.S.− 20% of all hospitals in the U.S.− 32 Blue Cross Blue Shield organizations

21

To See How ZixCorpProvides Email DLP, Encryption, and BYOD Security come to our booth

Thank you

Dena BauckmanDirector Product Managementdbauckman@zixcorp.com