Seoul, Korea

AWS Enterprise Summit

Transform IT Operations and Management with AWS SeungDo Yang Solutions Architect, Amazon Web Services

Your Cloud Journey Ahead

Technology is not enough for the Journey

Financials Technology Roadmap

• AWS Team • Partners (SIs, Niche, MSP, etc)

• Training • Enterprise Support model

People

• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan

• TCO analysis and business case

• Business benefits and value analysis

• Cost of migration and execution plan

• Technology assessment

• Security assessment • Portfolio evaluation • Technology partners

What IT Team should do in the Journey

-  Effective ongoing service management

-  Governance and monitoring -  Initiation of new activities -  Feedback loop and

Optimization

-  Creating/building/coding IT services that meet/exceed defined expectations

-  Testing/validating IT services against testing plan and acceptance criteria

-  Transition/deployment of IT services into operations

-  Assessing and analyzing the current state

-  Defining strategic vision and direction

-  Setting financial, GCR and organizational structure

-  Validation before delivery begins

Iterative Development

Strategy Analysis Design Transition Operations Improvement

Value-based Planning

Automated Operations

AWS Enterprise Summit

BUILD A “CLOUD READY” IT TEAM

What does “Traditional” IT Team do today?

Activities •  Procure •  Architect/Design •  Implement

–  Equipment rack and stack –  Software installation –  Configure hardware and software –  Test

•  Operate –  Monitor –  Troubleshoot –  Optimize –  Upgrade

Characteristics •  Static •  Centralized control •  Enterprise-wide rules •  Fixed capacity •  Non-disposable elements(pets) •  Hardware defined •  Multi-year deployment •  Minimum spend •  Technology silos •  Manual provisioning

Building a “Cloud Ready” IT Team

•  Cultural changes •  Skill requirements •  Structures

Cultural Changes

•  Focused vision & pace of urgency •  Curious and passionate people •  Ongoing iteration •  Software defined with leveraging of components •  New goals and KPIs

Skill Requirements

•  Primary Skills –  Amazon Web Services –  Security –  Automation –  Integration

•  Secondary Skills –  Performance –  TCO and Cost Optimization

Skill Requirements

•  Areas to engage with –  Security / Risk / Governance –  Configuration / Change Management –  Operations –  IT and Finance Management

Skill Requirements

•  How to obtain skills? –  Hands on –  AWS training –  AWS Professional Services –  Secondment from previous teams –  Recruitment

AWS Training & Certification

Certification

aws.amazon.com/certification

Demonstrate your skills, knowledge, and expertise

with the AWS platform

Self-Paced Labs

aws.amazon.com/training/ self-paced-labs

Try products, gain new skills, and get hands-on practice

working with AWS technologies

aws.amazon.com/training

Training

Skill up and gain confidence to design, develop, deploy

and manage your applications on AWS

Structure – IT Team

Structure - Cloud Ready IT Team

Cloud Ready IT Capabilities(Operation)

Structure - Partners

Strategy

Platform Migration Migration Tools Testing Tools

TCO Tools Managed Operations

Cloud Management

Capacity Planning

Cost Optimization

Cloud Ready IT Characteristics

Traditional IT •  Static •  Centralized control •  Enterprise-wide rules •  Fixed capacity •  Non-disposable elements(pets) •  Hardware defined •  Multi-year deployment •  Minimum spend •  Technology silos •  Manual provisioning

Cloud Ready IT •  Elastic •  Business in control •  Application flexability •  No capacity constraints •  Disposable elements(cattle) •  Software defined •  Pay-per-use •  Pay-as-you-go •  DevOps •  CI/CD and API provisioning

AWS Enterprise Summit

CLOUD OPERATION PRACTICES

Cloud Practice #1: Take Advantage of Proactive Enterprise Support Services

•  Reactive: Industry standard troubleshooting •  Proactive

–  Help getting started on AWS –  Trusted Advisor – Recommendations to save money, improve

security, performance & availability –  Guidance on Implementing architectural best practices –  Help in integrating new AWS features (~300 releases in 2014) –  Infrastructure Event Management – Scaling Event Playbook

Cloud Practices #2: Review your Trusted Advisor Results on a regular cadence, even in Dev&Test

•  Cost, Security, Availability and Performance Checks

•  Over 1.7 Million recommendations

•  More than #300M in extimated cost savings

•  Enroll in Automatic Notifications

“Enterprises used to spend big bucks on consultants to optimize their IT. Now there is AWS Trusted Advisor” - @mrjain

Cloud Practices #3: Integrate Case Management and Best Practice Insights into Existing Tools with Support APIs

•  Apply advanced analytics and reporting on Best Practice Insights

•  Automate Assignment of Action Items

•  Use Existing Ticketing Systems, Reporting, Workflows and Federated Access

Cloud Practice #4: Leverage our Infrastructure Event Management Product to Handle Large Scaling Events •  Design for short-term tactical engagements

–  Public campaign, product launch, marketing event –  Seasonal usage spikes

•  Assigns dedicated and senior support resources •  Engagement starts with discovery, moves to

planning and execution and ends with a review •  Included with Enterprise Support, but can be

purchased as needed for Business Support customers

Cloud Practice #5: Work with AWS Enterprise Support to develop best practice Application Deployment Templates

•  Reduces complexity of getting started on AWS by creating standard templates for common workloads

•  Adhere to Beat Practices such as multi-AZ, standardized AMIs, enforced tagging schemas for improved reporting, isolation via VPC for increased security and reduced variability

Be Ready for the Journey!

Financials Technology Roadmap

• AWS Team • Partners (SIs, Niche, MSP, etc)

• Training • Enterprise Support model

People

• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan

• TCO analysis and business case

• Business benefits and value analysis

• Cost of migration and execution plan

• Technology assessment

• Security assessment • Portfolio evaluation • Technology partners