getting internal buy-in

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How to get board and senior management buy-in for communications Zoe Amar, Marketing and Business Development Manager, Lasa

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Page 1: Getting internal buy-in

How to get board and senior management buy-in for communications

Zoe Amar, Marketing and Business Development Manager, Lasa

Page 2: Getting internal buy-in

Sound familiar?

Page 3: Getting internal buy-in

Programme

• Tactics for getting buy-in• Who are your stakeholders?• Demonstrating value

Page 4: Getting internal buy-in

Buy-in tactics Think ‘us’- not them and us

1. Get key stakeholders involved early on2. Keep listening/ asking questions3. Don’t develop a ‘siege mentality’

Page 5: Getting internal buy-in

Buy-in tactics

Context: What other decisions are on the table?

1. Timing2. Positioning re other decisions3. How your decision makers cope

under pressure

Page 6: Getting internal buy-in

Buy-in tactics

Stay focused on what you’re trying to achieve

1. Keep reminding yourself and others of the goal2. Remember what do you need from other people to do it3. Be prepared to compromise- it can enhance their sense of involvement

Page 7: Getting internal buy-in

What are your decision makers really like?

Jung’s Personality Types

Image © of Reed Learning

Page 8: Getting internal buy-in

Analyticals

They are:

• Perfectionist, risk averse•Detail focused• Attracted to careers in IT/ finance

They like:•Seeing all the facts •Evidence and solutions •Precision and clarity•Full explanations•Time to consider before making decisions •Working alone

Page 9: Getting internal buy-in

Amiables

They are: •Caring and sociable•Sometimes unassertive•Risk averse

They like:

•People/ inclusion•To be listened to•Common ground•Support•Harmony- avoid conflict•Time to consider before making decisions

Page 10: Getting internal buy-in

Drivers

They are:

•Often leaders•Demanding•Competitive

They like:

•Control•Efficiency •Results •Clarity •Getting to the point•Proof•Challenging tasks

Page 11: Getting internal buy-in

Expressives

They are:

•Gregarious •Fond of variety but disorganised•Impetuous

They like:

•New things•Reputation/ public recognition- theirs and others•Fun•Group work•Not having to deal with detail•Interested in people and facts

Page 12: Getting internal buy-in

Demonstrating value

What types of people are you dealing with?

1. Qualitative or quantitative?2. Results or people focus?3. Fit the format to the type of

people

Page 13: Getting internal buy-in

Thanks for your attention

Zoe Amar ACIM

Marketing and Business Development Manager

[email protected]

0207 426 4488

http://twitter.com/zoeamar

www.lasa.org.uk