january 2011 brevard county public schools data systems to improve education instructional...
TRANSCRIPT
January 2011
Brevard County Public SchoolsData Systems to Improve Education
Instructional Information System
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
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Agenda Introductions- Brenda Barker- IBM Education Solutions
Executive- David DeNicolais- Business Intelligence for
Education- Robert McGarry- IBM Software Executive- William Welch – IBM Software Architect
IBM Solution Philosophy
IBM Solution components
IBM Software
Demonstrations of similar projects
Q&A
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM’s Education Industry mission is to deliver education industry-based
solutions and accelerators that leverage IBM’s data integration and
management assets and industry expertise to transform K-12, Higher
Education, and State Department’s of Education institutions into smarter,
more agile institutions which positively impact student learning with
optimized business operations.
Education for a Smarter Planet
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM Education Industry
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We understand your challenges We take advantage of your
current systems We customize a system to
meet your unique requirements Enterprise Portal Data Warehouse Robust Reporting
We build on our previous K-12 experience
We are committed to your success!
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM Philosophy for Integration of Systems
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1. Integration of products – current and future
2. Provide advice on selection of products that most meet Brevard’s needs
3. Experienced Education Project Manager
4. Provide Single sign on for applications
5. Consistent interface that will increase use of data for decision making
6. Provide robust analysis capability
7. Provide Brevard the ability to support the designed system
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
User Interface User interface is most important –
use IBM or an Off-the-Shelf solution?
Should incorporate Single Sign On for applications
Is it a Reporting Portal or Enterprise Portal?
Delivering scorecard, dashboards and other applications through an enterprise portal environment provides a single place for users to interact and interface with the various component solutions and systems they need to be successful.
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM K-12 data warehouse solution Flexibility
Start small and grow
or
Build enterprise system
Scalability
Robust, proven data model to “jump start” project
Over 14 years of successful implementations
IBM Insight at School Data Model District
SchoolStudent
Finance Facilities
Staff / Human Resources
Curriculum (Courses and Grades)
Tests and AssessmentsPrograms and
Services
TransportationDiscipline
AttendancePerceptions / Surveys
Food ServicesGrants
Etc.
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
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Reporting and Analysis – Right Data to Right Person at Right Time is Right Format
Reporting solution should encompass each type of reporting
Dashboards- KPIs, Information at a Glance
Standard Reports – Operational, pre-defined content
Flexible Self-Service Reporting –Pre-defined reports with Drill down and parameter selection
Ad-Hoc Reporting- power users, Usually shared with stakeholders
Data Mining/Predictive Modeling/Trending- Ask “what if” questions to drive decisions
Portal/Scorecards- Access to District data outside the district
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Examples of Scorecard/Dashboard developed for other districtsDivisional Dashboards Administration Dashboard Business Dashboard C&I Dashboard Facilities Dashboard HR Dashboard I/T Dashboard Student Services / Federal Programs
DashboardSchool Administration Dashboards / Teacher
Summary Worksheet / Professional Learning Community Report
Principal/AP Dashboard - Elementary Principal/AP Dashboard - Middle Principal/AP Dashboard - High Area Director DashboardClassroom Dashboards / Parent Report Teacher Dashboard Other Instructional Staff DashboardAd-Hoc Analysis
Public Scorecards District Scorecard School Scorecard - Elementary School Scorecard - Middle School Scorecard – High
Superintendent Dashboard / Principal Summary Worksheet
Superintendent District Dashboard
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM utilizes strict Project Management Methodologies that focus on ensuring Delivery Excellence in every project
- Project Launch
- Seven Keys to SuccessWork and Schedule are PredictableBusiness Benefits are being realizedStakeholders are committedScope is realistic and managedTeam is high performingRisks are being mitigatedDelivery organization benefits are being realized
- Project Management Reviews
- Conditions of Satisfaction
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Let’s not forget the people and processes around the technology
Many vendors you will encounter will “forget” that your success is based on more then just the technology … there are people and process implications to be addressed.
- Data Governance
- Organizational Change Management
- Performance Management Process
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
At a macro level, IBM views Data Governance (DG) as the orchestration of people, process, and technology to enable an organization to leverage data as an enterprise asset.
Using the definition of DG above, IBM views the key objectives of a strong K-12 DG program as:
Establishing a district-wide culture recognizing the value of data (student, financial, hr, etc.) as an institutional asset
Building a governance infrastructure, technology and supporting organization
Defining processes and business rules for ongoing governance that is followed by teachers, data managers and central/school administrators, etc.
Developing common and standard data domain definitions
Developing architecture practices and standards
Measuring, monitoring, and managing data quality and integrity
Connecting operational activities with educational institution performance
Ensuring effective compliance and regulatory support infrastructure
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM typically proposes a five phased approach to organizational change management.
•Launch project team
•Develop detailed project work plan, mandate and scope
•Introduce team/mgmt to change tools & models
•Develop communication strategy
Situation Assessment
Situation Assessment
ImplementationImplementationChange Plan Development
Vision & Business Model
Vision & Business Model
Project Mobilization
•Interviews & visioning workshops with sponsors & management team
•Initial vision & process announcement
•Identify best practices
•Recommend early wins
•Conduct Readiness Assessment
•Conduct stakeholder analysis and recommendations for issues management
•Identify any organization impact
•Identify culture gap
•Prepare management team for change role
•Prioritize change initiatives and develop timeframes & accountabilities
•Develop detailed communication roll-out plan
Ongoing issues management, skills transfer and management coaching
•Execute change management plan – prepare and deliver communications
•Assess effectiveness of communications
•Launch project team
•Develop detailed project work plan, mandate and scope
•Introduce team/mgmt to change tools & models
•Develop communication strategy
Situation Assessment
Situation Assessment
ImplementationImplementationChange Plan Development
Vision & Business Model
Vision & Business Model
Project Mobilization
•Interviews & visioning workshops with sponsors & management team
•Initial vision & process announcement
•Identify best practices
•Recommend early wins
•Conduct Readiness Assessment
•Conduct stakeholder analysis and recommendations for issues management
•Identify any organization impact
•Identify culture gap
•Prepare management team for change role
•Prioritize change initiatives and develop timeframes & accountabilities
•Develop detailed communication roll-out plan
Ongoing issues management, skills transfer and management coaching
•Execute change management plan – prepare and deliver communications
•Assess effectiveness of communications
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM continues to be recognized as one of the Business Intelligence Service provider leaders by independent analysts
IBM has a visible IM strategy that encompasses IBM Global Business Services (GBS) and created a new consulting service line in July 2009, named Business Analytics and Optimization (BAO). Increasing investment for IM solutions by IBM generates market momentum for the industry. IBM GBS and its new BAO group is a good fit for enterprises tackling complex initiatives with requirements for both business and technology skills within their industry for BAP solutions.
Strengths- IBM GBS has the business, industry and domain
expertise to deliver a compelling information-led solution for BI and analytics engagements.
- The IBM company investments and acquisitions of Ascential Software, DataMirror, Cognos and SPSS bolster its credibility for IBM GBS solutions — led by the BAO unit — across the BAP framework.
- IBM GBS clients rated it high for technical expertise and industry knowledge, and bringing best practices to an engagement.
- IBM GBS has invested heavily in developing global delivery capabilities to address the continued high demand for multiple price points in BI engagements through a combination of domestic and outsourced delivery models.
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
How is IBM software helping deliver better outcomes? Massive investments, leading innovations
15
Segment pretax Income
IBM changed the mix of the business
Hardware/financing
42%
42%
16%
40%
37%
23%
25%
40%
35%
2000 2006 2009
Software Services
IBM investment has shifted the company toward software
• More than US$8 billion in acquisitions and US$9 billion in research and development (R&D) from 2007–2009
• US$20 billion in future acquisitions
• 53 software acquisitions since 2001
• 40 innovation centers, 80 R&D labs, 33,000 developers, more than 30,000 IBM Business Partners
• Focus on software solutions and business process transformation
• More than 2,500 government agencies around the world have selected business analytics solutions from IBM
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
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As the world’s largest business software company, IBM is helping educational institutions of all sizes tackle their most important challenges
Information and analytics
People
Risk, security and compliance
Business processes
Product and service innovation
Operational effectiveness and efficiency
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
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These challenges are interdependent—and IBM software can address them holistically
Informationand analytics
Business processes
People Product and service
innovation
Operational effectiveness and efficiency
Risk, security and compliance
IBM software is optimized to work together in integrated solutions and architected on open standards that allow it to work with other
software and hardware.
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM solutions are built on a core set of software capabilities
Analytic applications
Application infrastructure
Application lifecycle management
Asset management
Business intelligence
Business planning and alignment
Business process management
Business service management
Connectivity and integration
Data management
Design and development
Electronic commerce
Enterprise content management
Financial performance and strategy management
Governance, risk, and compliance
Information integration, warehousing and master data management
Messaging and collaboration
Network and service assurance
Portals and mashups
Predictive and advanced analytics
Security
Social software
Storage management
Systems and software engineering
Unified communications
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© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 201019
IBM’s Smarter Planet: A response to four critical questions
SmartWorkSmartWork
Green & Beyond Green & Beyond
New Intelligence
New Intelligence
How can we work smarter supported
by flexible and dynamic
processes attuned to how students
want and need to learn?
How can we take advantage of
performance data and the wealth of open materials to directly support
student achievement?
“Does technology improve student
outcomes?”
“How do we create more flexible
learning processes”“Our resources
are limited”
I Need InsightI Need Insight I Need to Work Smart
I Need to Work Smart
I Need Efficiency
I Need Efficiency
Dynamic Infrastructure
Dynamic Infrastructure
How do we create an infrastructure that drives down cost, is intelligent and secure, and is
dynamic to the learning needs of
the institution?
“My infrastructure is inflexible and costly”
I need to respond quickly
I need to respond quickly
How do we drive greater efficiencies,
deliver broader access to more
students, and by take action now on energy, the environment, and
sustainability?
19
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Centralized Infrastructure
• Network Services provide high speed connectivity between thin clients and servers
• Integrated Portal provides consolidated access to applications and content
VIRTUALIZED DESKTOP SERVICES
Students, Faculty, Teachers and Staff
Public Infrastructure
IBM
Public Clouds
Legacy Desktop Services
Open Education Resources
• Web Services from IBM and others for collaboration and productivity
• Classrooms, labs and mobile access built around virtual desktops
• Thin Clients and Mobile Devices allow every user to access services easily
• Virtualized Cloud Services centrally supports a distributed set of campuses and classrooms
• IBM hosted delivery as an option
• Open Source eLearning & ePortfolios Courseware, Content and Services
• Business Intelligence provides insights on student performance
• Virtualized computer resources of legacy desktop applications and services, using Open Source to lower costs.
A Smarter Classroom leverages 21st Century technology to improve quality, increase access and lower costs.
On Demand Workplace
INFORMATION ON DEMAND
BROADBAND INFRASTRUCTURE
Industry Standard Framework • Administrative Services provide for management of resources and assets to support learning
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Centralized Infrastructure
VIRTUALIZED DESKTOP SERVICES
Students, Faculty, Teachers and Staff
Public Infrastructure
IBM
Public Clouds
Legacy Desktop Services
Open Education Resources
A Smarter Classroom leverages 21st Century technology from IBM and our Partners
On Demand Workplace
INFORMATION ON DEMAND
BROADBAND INFRASTRUCTURE
IBM’s Virtual Infrastructure
Access & Virtual Client Solution
IBM Servers & Storage
Industry Standard Framework
Consumer devices, thin clients
IBM Managed Services
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
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IBM software is …
Fueled by expertise
Business solutions• Deep industry knowledge
• Built knowledge on how business and the world work into our software
&Technology
advantage• Deep knowledge of software
• Heritage of integrating hardware, software and systems
Built for change
Prepared• Designed to help predict and
embrace change
• Helps solve short-term challenges and opens the door to future opportunities
&Open• Flexible
• Easily integrated with current and future technology, within and beyond the organization
Ready for work
Proven• Robust• Industrial strength• Ready to scale• Efficient• Security rich
&Dedicated• Personal service applying
software to clients’ biggest challenges
• Working with clients to anticipate the needs of their business
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
M ore than draw ing boxes neatly on the screen …
Log in and Self C are
C ommon Links
C ontent Integration
Site Level N avigation
General andpersonaliz ed
C ontentApplication
Platform
External Services
C onsumption
U serParticipation
U serC ommunity
And Aw areness
Search
B randing
W hat is Ne xt ? ? ?
W eb 1.0W eb 2 .0
W eb 3 .0
WebSphere Portal:
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Con sisten t presentation layer unified display / layout / nav igationapplica tion integra tionDisplay s implic ity to User
User sp ecific personalization indiv idua l layout and settingsro le -based v iewdynamic /contextua l content
Con sisten t administration m od eluser management / pro files s ite management hierarchica l access contro l customization, brandings implic ity
Con sisten t programming m od el Standardized Portle t API Eventing, interac tion, security MVC architec ture
More th an d raw in g b oxes n eatly on th e screenW ebSphere Portal
role -based
com posite applications
in contex t
proce ss-
drive n
IB M WebSphere Portal
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Portal Security
Portal Security and Federation
• Single Sign On • Password Management• Personalization based upon user, role• Ability to Federate your Applications Securely “On the Glass”
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Instructional Information Systems that delivers real insight
Insight
Strategise &
Prioritise
Model & Optimise
Plan & Execute
Report & Analyse
An Instruction Information System is not a one-off event; but an on-going, iterative process to deliver the right information to enable managers to make better decisions – it is the process of delivering business insight.
The outcome of effective Instructional Information System should be better decisions, not dashboards!
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM has a wealth of experience in implementing solutions such as the one discussed With the merger of Cognos’ K-12 data warehouse specialists and IBM’s K-12 practice, we collectively have
designed, developed, and/or been involved in the construction of the largest and most complex data warehouse solutions for school districts, state DOEs and K-12 entities across the country.
Implemented and worked with a variety of K-12 data systems that feed into a data warehouse – SIS, Special Education, Instructional Management, ERP, Food Services and Transportation systems.
Have worked with school districts across the US to meet state and federal reporting requirements
New York City Dept of Education Miami Dade County Public Schools Broward County Schools (FL) School District of Philadelphia Hawaii DOE Detroit Public Schools Palm Beach School District (FL) Orange County Public Schools (FL) San Diego School District Montgomery County Public Schools (MD) Memphis City Schools Gwinnett County Public Schools (GA) Wake County Public Schools, NC New York State DOE Georgia DOE Arkansas DOE Mass DOE Washington OSPI Texas Region 10 Minnesota TIES
Nassau BOCES Texas Education Agency Willamette Education Cooperative (OR) Cy-Fair Independent Schools (TX) Boston Public Schools Oakland Public Schools (CA) Prince William County, VA Cincinnati Public Schools Charles County Public Schools (MD) Springfield Public Schools (MA) Winston-Salem (NC) Indianapolis Public Schools Frederick County Public Schools (MD) Round Rock (TX) Springfield Public Schools (MO) Kamameha Schools (HI) Everett Public Schools (WA) Elizabeth Board of Education (NJ) Trenton Public (NJ) Lynn Public Schools (MA)
13 of the top 30
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM’s Education Industry mission is to deliver education industry-based
solutions and accelerators that leverage IBM’s data integration and
management assets and industry expertise to transform K-12, Higher
Education, and State Department’s of Education institutions into smarter,
more agile institutions which positively impact student learning with
optimized business operations.
Education for a Smarter Planet
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
To illustrate the breadth of IBM’s capabilities and our ability to deliver a customized interface to address the right data, to the right user, with the right technology, we are excited to show and discuss a number of K-12 solutions we have developed.
Gwinnett County Public Schools
School District of Philadelphia
Orange County (FL) Public Schools
Wake County Public Schools
Global Business Services
© Copyright IBM Corporation 2004Public Sector Business Intelligence
Gwinnett County Public SchoolsSolution Overview
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
31
Gwinnett County Public Schools
Challenges:
Fulfill the Superintendent’s vision, “To provide anytime, anywhere access to the information that every Gwinnett County Public Schools employee needs to do his or her job.”
Prior to August 2009, GCPS was the only metro Atlanta school district without an online access tool / method of providing key student information to parents
GCPS has multiple technology platforms and an existing investment in a Student Information System with integrated parent portal. GCPS perceived custom development to be lengthy and complex
Solution and Benefits:
Accessed by over 11,000 teachers and over 500 District and Local School Administrators through a go.gwinnett portal, built on WebSphere technology
Delivery of reports from heterogeneous sources, including PeopleSoft, SASI and others, to provide broader functionality to the end users
Includes links to key data including Discipline, Special Education, Gifted, Curriculum & Instruction, Assessment, Finance, and HR
Provides student, class, historical, school, and district information that allows teachers and administrators to view current information about their students as well as historical trend information
Refreshed on a daily basis and can be accessed anywhere by teachers and administrators, using a secure web browser login
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 32
Client Background:– Largest school district in Georgia, 13th largest in the US:
7 new schools opening for SY 2010-2011 Over 170,000 students and 27,000 employees
IBM’s Involvement at GCPS:
– Past: Student Information System Implementation
– Present: Collaboration and Integration Enterprise Data Warehouse - Student, School, Finance, Human Resources Data Marts for Reporting
• Teachers, School Administrators, Central Office/ District Users Websphere Portal
• Access anywhere, anytime… PeopleSoft ERP implementation – Financials, HR Parent Portal Saba LMS for Professional Development
– Future: Personalization and Role based access to Data, Information, Content
Project Overview - Gwinnett County Public Schools
Global Business Services
© Copyright IBM Corporation 2004Public Sector Business Intelligence
WebSphere Portalgo.gwinnett
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 34
WebSphere go.gwinnett Portal – EmployeesWebSphere go2.gwinnett Portal – Parents
Integrated view for Teachers, Principals & Administrators Access to:
– E-mail – My Students (EDW & Cognos)– My School & My District (Administrator View of Student Data)– HR reports– Instructional Data (Academic Knowledge & Skills) – On-line Course Request– Self-service: Pay Advices, Contracts, W2s– Self-service Benefits, Benefits Enrollment– Access based on job function and process – not application driven
For Example, Hiring Manager uses Cognos & PeopleSoft, with access through WebSphere
Parent Portal – go2.gwinnett Portal– Parents, Teachers, Principals & Administrators
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 35
Highly Available Infrastructure
WebSphere Application ServerTeacher
Support
Teachers
External
Users (future)WebSphere Portal Server
Personalized Access
Global LDAPDirectory
Portal
AdministrationEmail
PeopleSoft
Database &
Warehouse
Lotus
Forms
Security &
Identity Mgmt
WebSphere
Content MgtBI Tools
Web
Services
Custom
Applications
WebSphere go.gwinnett Portal
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 36
Customer Benefits - WebSphere
Fulfills the Superintendent’s vision, “To provide anytime, anywhere access to the information that every Gwinnett County Public Schools employee needs to do his or her job.”
Users do depend on the applications accessed through the portal to run schools and administration departments
Ability to access internal applications from home as well as other portal enabled functionality
Single gateway and sign-on functionality provides greater flexibility to end users
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 37
Initial go.gwinnett Login Screen
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 38
go.gwinnett Welcome Screen
Global Business Services
© Copyright IBM Corporation 2004Public Sector Business Intelligence
Enterprise Data Warehouse
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 40
Solution Description – My Students
Accessed by over 13,000 teachers and over 750 District and Local School Administrators through a go.gwinnett portal, built on WebSphere technology
Delivery of reports from heterogeneous sources, including PeopleSoft, SASI and others, to provide broader functionality to the end users
Includes links to key data including Discipline, Special Education, Gifted, Curriculum & Instruction, Assessment
Provides student, class, historical, school, and district information that allows teachers and administrators to view current information about their students as well as historical trend information
Refreshed on a daily basis and can be accessed anywhere by teachers and administrators, using a secure web browser login
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 41
Solution Description – My Students
My Students reports developed with Cognos Series 8 Version 3 and delivered via WebSphere Portal 6.1
My Students data source is DB2 Version 9.5 and the environment runs on 8 AIX servers
Cognos ReportNet metadata layer environment used to support ad hoc queries and
reporting
Cognos Data Manager used to develop and automate the Extraction, Transformation and Loading (ETL) processes enabling the daily refresh cycle
Data access and analysis performed using Cognos ReportNet
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 42
My Student Landing Page
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 43
My School / My District Landing Page
Links to Cognos Reports
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 44
My School / My District Enrollment
Developed in WebSphere Portlet Factory / Dashboard Framework
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 45
Chart & Table Views with Additional Functionality
Links to Cognos Reports
Chart & Table Views of the same data with additional functionality such as links to Cognos Reports.
Developed in WebSphere Portlet Factory / Dashboard Framework
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 46
Customer Benefits – My Students
Continued investment in providing an integrated view of data to GCPS constituents: Teachers, Administrators, Counselors & Clerical
Provides data access to Teachers (Superintendent Vision) at any time and any location with Internet access:
– 1,000 average daily users of My Students
– On average, 15 users online between 12:00 AM and 5:00 AM
Provides data analysis and reports to Teachers to facilitate Instructional Planning
Provides reporting to support NCLB requirements
Global Business Services
© Copyright IBM Corporation 2004Public Sector Business Intelligence
Parent Portal go2.gwinnett
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 48
Example of a Parent Portal Screen
Global Business Services – CRM/Business Intelligence
© Copyright IBM Corporation 2004Confidential l Page 49
Client Background:– Largest school district in Georgia, 13th largest in the US:
7 new schools opening for SY 2010-2011 Over 170,000 students and 27,000 employees
IBM’s Involvement at GCPS:
– Past: Student Information System Implementation
– Present: Collaboration and Integration Enterprise Data Warehouse - Student, School, Finance, Human Resources Data Marts for Reporting
• Teachers, School Administrators, Central Office/ District Users Websphere Portal
• Access anywhere, anytime… PeopleSoft ERP implementation – Financials, HR Parent Portal Saba LMS for Professional Development
– Future: Personalization and Role based access to Data, Information, Content
Project Overview - Gwinnett County Public Schools
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
50
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
51
School District of Philadelphia
Project Overview: Multi-year end-to-end data warehouse initiative based on
Insight at Schools Data Model and reporting
SchoolStat Dashboard Requirement: Needed a super friendly interface for principals and area
superintendents Dashboard in support of monthly SchoolStat process
Solution and Benefits: Simple to use No training required!!!!!
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Orange County Public Schools
Performance Management System Project Highlights:
- Large Multi-year, Florida-based, Data Warehouse project leveraging IBM Insight at Schools data model
- IBM built database and underlying environment
- Knowledge Transition integrated throughout entire project
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Orange County Public Schools Dashboard – FCAT Summary
53
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Orange County Public Schools Dashboard – Learning Gains Summary
54
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
OCPS Dashboard – Learning Gains drill-down by Teacher
55
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
OCPS – Insight at Schools Florida Data Model - FCAT
56
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
57
Wake County Public Schools System
Project Overview:
Data Warehouse based on Insight at Schools data model and reporting
“in-house” tools leveraged (database and BI tool)
IBM Defined the solution detailed requirements
IBM created dashboards for users at all levels in the district
District, Area, and School views
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Backup
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
What differentiates IBM in making cloud computing real
IBM provides clear economic value and helps you work through the right mix of delivery models and choices (by workload) to reap the maximum benefit.
IBM supports industry standards, has over 8 million developers, and provides a platform for open innovation.
IBM provides Cloud solutions that are completely robust and secure, based on the demanding needs of today’s businesses: rapid provisioning, clear visibility of assets, robust data governance, and seamless mix of delivery models.
From sourcing to usage to maintenance, IBM Cloud solutions are designed to be simple, intuitive, and built based on how people actually work.
IBM has partners, delivery centers, and a world-wide network of partners in 174 countries. And we have the experience of running a globally integrated enterprise, so we understand what it takes to make a global company run.
Clear economic
value
Integrated and open
Secure and ready for business
Designing for
simplicity
Globally relevant
New economics with new trade-offs
Business flexibility results from IT flexibility
Demanding greater speed, control, security and transparency
New technology experiences with faster time to market
Need solutions that work and are supported consistently.
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Saving money to invest in education
Pike County Schools avoided the cost of replacing 1,400 workstations by deploying a virtual desktop solution on the IBM cloud
Achieved cost savings of more than 60% Increased security Reduced SW license and overall
maintenance costs
Solution IBM Smart Business Desktop on the IBM Cloud
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Cast Iron OmniConnectIntegration Maximizes Value of Cloud InvestmentsBridges the Cloud and On Premise Worlds
©2010 Cast Iron Systems, an IBM Company • Confidential
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
What Does BigFix Do?
Gives IT the visibility, speed, adaptability, control, and precision to do more with less
Specific Solution Areas:- Systems Lifecycle Management
- Endpoint Protection
- Security Configuration and Vulnerability Management
62
DISCOVER IN MINUTES:
• How many machines are hardware-compatible with Win7?
• Which laptops are affected by a manufacturer’s battery recall?
• What software are we paying for vs. what we’re using?
RESULTS IN MINUTES:
• Automatically target machines for migration that are hardware-ready
• Precisely manage battery/hw replacements
• Reduce software spend based on accurate usage patterns
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
BigFix Product Portfolio
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© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Why Customers Choose BigFix
Real-time visibility-Single agent sees all, does all
Unprecedented scalabilityOne server for > 250K endpoints
Broad coverageMulti-platform, multi-purpose, on-network, off-network
Rapid time-to-valueInstalls in hours, remediates in minutes
64
RETAIL
“BigFix simplifies processes and gives us fewer vendors to manage - saving money, reducing stress and improving the quality of service we can deliver to the organization.”.”
Michael SchaeferSr. Wide Area Network Analyst
EDUCATION (K-12)
“These $4.2M savings [from BigFix Power Management] are impressive, but they are just the beginning.”
Tom SimsDirector, Network Systems
FINANCIAL SERVICES
“It’s not a fair fight [between BigFix and the competition]”. The ability to solve multiple challenges by leveraging a multi-purpose agent, residing in a single console was ultimately the compelling reason for BGC to choose BigFix. Additionally, BigFix’s speed was another big consideration.”
Chris MarinoSVP of Global IT Procurement
With BigFix, you can…- Discover 25-30% more assets than you realized
you had
- Patch 3500 computers at HQ in Alberta, Canada from a Starbucks in Palm Springs - within minutes
- Distribute and install WinXP SP2 over 56K lines from Madison, WI to PCs in Kuala Lumpur - with zero impact to network QoS
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
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”“Simpler, faster, more accessible analytics
This is what Netezza has done in the data warehousing market: It has totally changed the way we think about data warehousing.
- Philip Howard, Bloor Research
Netezza’s revolutionary approach
The Appliance
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completely transforming the user experience.
Appliances make it simple,
Dedicated device
Optimized for purpose
Complete solution
Fast installation
Very easy operation
Standard interfaces
Low cost
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Backup - Getting started with Identity and Access Assurance
SingleSign On& Password Management
User Provisioning / Role Management
The 3 Rs – Reconciliation, Recertification & Reporting
Security log management & reporting
THE PLAN
REALITY
MATCH?
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
Backup - Getting started with Data and Application Security
Storage Encryption Key Management
Portal Security and Federation
• New revenue from partner services
• Rapid post-merger integration
• Cloud access control• Unify J2EE
and .NET
• Low OPEX solution for PCI and encryption laws
• Ensure availability of keys through lifecycle
• Manage Tape & Disk
SharePoint / DataPower Management
• Essential for multiple DataPower/SharePoint installs per client
• Centralized, consistent policy management
• Supports compliance and app availability
Security log management & reporting
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM’s Business Intelligence Reference Architecture
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Data Sources Data Integration Access
Hardware & Software Platforms
Collaboration
Data Mining
Modeling
Query & Reporting
Network Connectivity, Protocols & Access Middleware
Data Quality
Metadata
Scorecard
Visualization
Embedded Analytics
Data Repositories
Operational Data Stores
Data Warehouses
Metadata
Staging Areas
Data Marts
Analytics
Web Browser
Portals
Devices
Web Services
Enterprise
Unstructured
Informational
External
Data flow and Workflow
Bus
ines
s A
pplic
atio
ns
Clean Staging
Extract / Subscribe
Initial Staging
Data QualityTechnical/Business
Transformation
Load-Ready Publish
Load/Publish
Data Governance
© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010
IBM’s Proven Business Intelligence Method
Solution Startup: Focuses on the activities and tasks needed to define, plan, and start a project. ll key stakeholders must clearly understand and support the scope and objectives of the project. This will allow you to head off head off unforeseen risks that could negatively impact the project and the team’s ability to deliver.
Strategy and Planning - It is important to carefully define and plan a project up front. Solution Outline: Solution Outline is intended as the "scoping" phase and is designed to
accurately gather the information needed to proceed with the development of a Business Intelligence Solution. Once we understand the complexity and scope of the solution we can proceed with making informed business and technical decisions.
Macro Design: Whereas Solution Outline "scopes" the engagement, the three phases which comprise a release (Micro Design, Build Cycle, and Deployment) deliver a specific release. Macro Design is the phase in-between that prepares for the releases and develops a robust architectural framework upon which to build agile releases. Macro Design addresses the global, architectural issues which affect all the releases.
Micro Design: Prepares for the build cycle of a specific release of the system by driving the architecture and design to a release specific and implementation platform view.
Build Cycle: Incrementally develops and tests the system until the objectives of the release are achieved.
Deployment: Deploys the system and prepares for the next release of the system.
SolutionStartup
SolutionOutline
MicroDesign
MacroDesign
DeploymentBuildCycle
Strategy&Planning