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January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

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Page 1: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

January 2011

Brevard County Public SchoolsData Systems to Improve Education

Instructional Information System

Page 2: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

2

Agenda Introductions- Brenda Barker- IBM Education Solutions

Executive- David DeNicolais- Business Intelligence for

Education- Robert McGarry- IBM Software Executive- William Welch – IBM Software Architect

IBM Solution Philosophy

IBM Solution components

IBM Software

Demonstrations of similar projects

Q&A

Page 3: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM’s Education Industry mission is to deliver education industry-based

solutions and accelerators that leverage IBM’s data integration and

management assets and industry expertise to transform K-12, Higher

Education, and State Department’s of Education institutions into smarter,

more agile institutions which positively impact student learning with

optimized business operations.

Education for a Smarter Planet

Page 4: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM Education Industry

4

We understand your challenges We take advantage of your

current systems We customize a system to

meet your unique requirements Enterprise Portal Data Warehouse Robust Reporting

We build on our previous K-12 experience

We are committed to your success!

Page 5: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM Philosophy for Integration of Systems

5

1. Integration of products – current and future

2. Provide advice on selection of products that most meet Brevard’s needs

3. Experienced Education Project Manager

4. Provide Single sign on for applications

5. Consistent interface that will increase use of data for decision making

6. Provide robust analysis capability

7. Provide Brevard the ability to support the designed system

Page 6: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

User Interface User interface is most important –

use IBM or an Off-the-Shelf solution?

Should incorporate Single Sign On for applications

Is it a Reporting Portal or Enterprise Portal?

Delivering scorecard, dashboards and other applications through an enterprise portal environment provides a single place for users to interact and interface with the various component solutions and systems they need to be successful.

Page 7: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM K-12 data warehouse solution Flexibility

Start small and grow

or

Build enterprise system

Scalability

Robust, proven data model to “jump start” project

Over 14 years of successful implementations

IBM Insight at School Data Model District

SchoolStudent

Finance Facilities

Staff / Human Resources

Curriculum (Courses and Grades)

Tests and AssessmentsPrograms and

Services

TransportationDiscipline

AttendancePerceptions / Surveys

Food ServicesGrants

Etc.

Page 8: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

8

Reporting and Analysis – Right Data to Right Person at Right Time is Right Format

Reporting solution should encompass each type of reporting

Dashboards- KPIs, Information at a Glance

Standard Reports – Operational, pre-defined content

Flexible Self-Service Reporting –Pre-defined reports with Drill down and parameter selection

Ad-Hoc Reporting- power users, Usually shared with stakeholders

Data Mining/Predictive Modeling/Trending- Ask “what if” questions to drive decisions

Portal/Scorecards- Access to District data outside the district

Page 9: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Examples of Scorecard/Dashboard developed for other districtsDivisional Dashboards Administration Dashboard Business Dashboard C&I Dashboard Facilities Dashboard HR Dashboard I/T Dashboard Student Services / Federal Programs

DashboardSchool Administration Dashboards / Teacher

Summary Worksheet / Professional Learning Community Report

Principal/AP Dashboard - Elementary Principal/AP Dashboard - Middle Principal/AP Dashboard - High Area Director DashboardClassroom Dashboards / Parent Report Teacher Dashboard Other Instructional Staff DashboardAd-Hoc Analysis

Public Scorecards District Scorecard School Scorecard - Elementary School Scorecard - Middle School Scorecard – High

Superintendent Dashboard / Principal Summary Worksheet

Superintendent District Dashboard

Page 10: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM utilizes strict Project Management Methodologies that focus on ensuring Delivery Excellence in every project

- Project Launch

- Seven Keys to SuccessWork and Schedule are PredictableBusiness Benefits are being realizedStakeholders are committedScope is realistic and managedTeam is high performingRisks are being mitigatedDelivery organization benefits are being realized

- Project Management Reviews

- Conditions of Satisfaction

Page 11: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Let’s not forget the people and processes around the technology

Many vendors you will encounter will “forget” that your success is based on more then just the technology … there are people and process implications to be addressed.

- Data Governance

- Organizational Change Management

- Performance Management Process

Page 12: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

At a macro level, IBM views Data Governance (DG) as the orchestration of people, process, and technology to enable an organization to leverage data as an enterprise asset.

Using the definition of DG above, IBM views the key objectives of a strong K-12 DG program as:

Establishing a district-wide culture recognizing the value of data (student, financial, hr, etc.) as an institutional asset

Building a governance infrastructure, technology and supporting organization

Defining processes and business rules for ongoing governance that is followed by teachers, data managers and central/school administrators, etc.

Developing common and standard data domain definitions

Developing architecture practices and standards

Measuring, monitoring, and managing data quality and integrity

Connecting operational activities with educational institution performance

Ensuring effective compliance and regulatory support infrastructure

Page 13: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM typically proposes a five phased approach to organizational change management.

•Launch project team

•Develop detailed project work plan, mandate and scope

•Introduce team/mgmt to change tools & models

•Develop communication strategy

Situation Assessment

Situation Assessment

ImplementationImplementationChange Plan Development

Vision & Business Model

Vision & Business Model

Project Mobilization

•Interviews & visioning workshops with sponsors & management team

•Initial vision & process announcement

•Identify best practices

•Recommend early wins

•Conduct Readiness Assessment

•Conduct stakeholder analysis and recommendations for issues management

•Identify any organization impact

•Identify culture gap

•Prepare management team for change role

•Prioritize change initiatives and develop timeframes & accountabilities

•Develop detailed communication roll-out plan

Ongoing issues management, skills transfer and management coaching

•Execute change management plan – prepare and deliver communications

•Assess effectiveness of communications

•Launch project team

•Develop detailed project work plan, mandate and scope

•Introduce team/mgmt to change tools & models

•Develop communication strategy

Situation Assessment

Situation Assessment

ImplementationImplementationChange Plan Development

Vision & Business Model

Vision & Business Model

Project Mobilization

•Interviews & visioning workshops with sponsors & management team

•Initial vision & process announcement

•Identify best practices

•Recommend early wins

•Conduct Readiness Assessment

•Conduct stakeholder analysis and recommendations for issues management

•Identify any organization impact

•Identify culture gap

•Prepare management team for change role

•Prioritize change initiatives and develop timeframes & accountabilities

•Develop detailed communication roll-out plan

Ongoing issues management, skills transfer and management coaching

•Execute change management plan – prepare and deliver communications

•Assess effectiveness of communications

Page 14: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM continues to be recognized as one of the Business Intelligence Service provider leaders by independent analysts

IBM has a visible IM strategy that encompasses IBM Global Business Services (GBS) and created a new consulting service line in July 2009, named Business Analytics and Optimization (BAO). Increasing investment for IM solutions by IBM generates market momentum for the industry. IBM GBS and its new BAO group is a good fit for enterprises tackling complex initiatives with requirements for both business and technology skills within their industry for BAP solutions.

Strengths- IBM GBS has the business, industry and domain

expertise to deliver a compelling information-led solution for BI and analytics engagements.

- The IBM company investments and acquisitions of Ascential Software, DataMirror, Cognos and SPSS bolster its credibility for IBM GBS solutions — led by the BAO unit — across the BAP framework.

- IBM GBS clients rated it high for technical expertise and industry knowledge, and bringing best practices to an engagement.

- IBM GBS has invested heavily in developing global delivery capabilities to address the continued high demand for multiple price points in BI engagements through a combination of domestic and outsourced delivery models.

Page 15: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

How is IBM software helping deliver better outcomes? Massive investments, leading innovations

15

Segment pretax Income

IBM changed the mix of the business

Hardware/financing

42%

42%

16%

40%

37%

23%

25%

40%

35%

2000 2006 2009

Software Services

IBM investment has shifted the company toward software

• More than US$8 billion in acquisitions and US$9 billion in research and development (R&D) from 2007–2009

• US$20 billion in future acquisitions

• 53 software acquisitions since 2001

• 40 innovation centers, 80 R&D labs, 33,000 developers, more than 30,000 IBM Business Partners

• Focus on software solutions and business process transformation

• More than 2,500 government agencies around the world have selected business analytics solutions from IBM

Page 16: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

16

As the world’s largest business software company, IBM is helping educational institutions of all sizes tackle their most important challenges

Information and analytics

People

Risk, security and compliance

Business processes

Product and service innovation

Operational effectiveness and efficiency

Page 17: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

17

These challenges are interdependent—and IBM software can address them holistically

Informationand analytics

Business processes

People Product and service

innovation

Operational effectiveness and efficiency

Risk, security and compliance

IBM software is optimized to work together in integrated solutions and architected on open standards that allow it to work with other

software and hardware.

Page 18: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM solutions are built on a core set of software capabilities

Analytic applications

Application infrastructure

Application lifecycle management

Asset management

Business intelligence

Business planning and alignment

Business process management

Business service management

Connectivity and integration

Data management

Design and development

Electronic commerce

Enterprise content management

Financial performance and strategy management

Governance, risk, and compliance

Information integration, warehousing and master data management

Messaging and collaboration

Network and service assurance

Portals and mashups

Predictive and advanced analytics

Security

Social software

Storage management

Systems and software engineering

Unified communications

18

Page 19: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 201019

IBM’s Smarter Planet: A response to four critical questions

SmartWorkSmartWork

Green & Beyond Green & Beyond

New Intelligence

New Intelligence

How can we work smarter supported

by flexible and dynamic

processes attuned to how students

want and need to learn?

How can we take advantage of

performance data and the wealth of open materials to directly support

student achievement?

“Does technology improve student

outcomes?”

“How do we create more flexible

learning processes”“Our resources

are limited”

I Need InsightI Need Insight I Need to Work Smart

I Need to Work Smart

I Need Efficiency

I Need Efficiency

Dynamic Infrastructure

Dynamic Infrastructure

How do we create an infrastructure that drives down cost, is intelligent and secure, and is

dynamic to the learning needs of

the institution?

“My infrastructure is inflexible and costly”

I need to respond quickly

I need to respond quickly

How do we drive greater efficiencies,

deliver broader access to more

students, and by take action now on energy, the environment, and

sustainability?

19

Page 20: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Centralized Infrastructure

• Network Services provide high speed connectivity between thin clients and servers

• Integrated Portal provides consolidated access to applications and content

VIRTUALIZED DESKTOP SERVICES

Students, Faculty, Teachers and Staff

Public Infrastructure

IBM

Public Clouds

Legacy Desktop Services

Open Education Resources

• Web Services from IBM and others for collaboration and productivity

• Classrooms, labs and mobile access built around virtual desktops

• Thin Clients and Mobile Devices allow every user to access services easily

• Virtualized Cloud Services centrally supports a distributed set of campuses and classrooms

• IBM hosted delivery as an option

• Open Source eLearning & ePortfolios Courseware, Content and Services

• Business Intelligence provides insights on student performance

• Virtualized computer resources of legacy desktop applications and services, using Open Source to lower costs.

A Smarter Classroom leverages 21st Century technology to improve quality, increase access and lower costs.

On Demand Workplace

INFORMATION ON DEMAND

BROADBAND INFRASTRUCTURE

Industry Standard Framework • Administrative Services provide for management of resources and assets to support learning

Page 21: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Centralized Infrastructure

VIRTUALIZED DESKTOP SERVICES

Students, Faculty, Teachers and Staff

Public Infrastructure

IBM

Public Clouds

Legacy Desktop Services

Open Education Resources

A Smarter Classroom leverages 21st Century technology from IBM and our Partners

On Demand Workplace

INFORMATION ON DEMAND

BROADBAND INFRASTRUCTURE

IBM’s Virtual Infrastructure

Access & Virtual Client Solution

IBM Servers & Storage

Industry Standard Framework

Consumer devices, thin clients

IBM Managed Services

Page 22: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

22

IBM software is …

Fueled by expertise

Business solutions• Deep industry knowledge

• Built knowledge on how business and the world work into our software

&Technology

advantage• Deep knowledge of software

• Heritage of integrating hardware, software and systems

Built for change

Prepared• Designed to help predict and

embrace change

• Helps solve short-term challenges and opens the door to future opportunities

&Open• Flexible

• Easily integrated with current and future technology, within and beyond the organization

Ready for work

Proven• Robust• Industrial strength• Ready to scale• Efficient• Security rich

&Dedicated• Personal service applying

software to clients’ biggest challenges

• Working with clients to anticipate the needs of their business

Page 23: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

M ore than draw ing boxes neatly on the screen …

Log in and Self C are

C ommon Links

C ontent Integration

Site Level N avigation

General andpersonaliz ed

C ontentApplication

Platform

External Services

C onsumption

U serParticipation

U serC ommunity

And Aw areness

Search

B randing

W hat is Ne xt ? ? ?

W eb 1.0W eb 2 .0

W eb 3 .0

WebSphere Portal:

Page 24: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Con sisten t presentation layer unified display / layout / nav igationapplica tion integra tionDisplay s implic ity to User

User sp ecific personalization indiv idua l layout and settingsro le -based v iewdynamic /contextua l content

Con sisten t administration m od eluser management / pro files s ite management hierarchica l access contro l customization, brandings implic ity

Con sisten t programming m od el Standardized Portle t API Eventing, interac tion, security MVC architec ture

More th an d raw in g b oxes n eatly on th e screenW ebSphere Portal

role -based

com posite applications

in contex t

proce ss-

drive n

IB M WebSphere Portal

Page 25: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Portal Security

Portal Security and Federation

• Single Sign On • Password Management• Personalization based upon user, role• Ability to Federate your Applications Securely “On the Glass”

Page 26: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Instructional Information Systems that delivers real insight

Insight

Strategise &

Prioritise

Model & Optimise

Plan & Execute

Report & Analyse

An Instruction Information System is not a one-off event; but an on-going, iterative process to deliver the right information to enable managers to make better decisions – it is the process of delivering business insight.

The outcome of effective Instructional Information System should be better decisions, not dashboards!

Page 27: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM has a wealth of experience in implementing solutions such as the one discussed With the merger of Cognos’ K-12 data warehouse specialists and IBM’s K-12 practice, we collectively have

designed, developed, and/or been involved in the construction of the largest and most complex data warehouse solutions for school districts, state DOEs and K-12 entities across the country.

Implemented and worked with a variety of K-12 data systems that feed into a data warehouse – SIS, Special Education, Instructional Management, ERP, Food Services and Transportation systems.

Have worked with school districts across the US to meet state and federal reporting requirements

New York City Dept of Education Miami Dade County Public Schools Broward County Schools (FL) School District of Philadelphia Hawaii DOE Detroit Public Schools Palm Beach School District (FL) Orange County Public Schools (FL) San Diego School District Montgomery County Public Schools (MD) Memphis City Schools Gwinnett County Public Schools (GA) Wake County Public Schools, NC New York State DOE Georgia DOE Arkansas DOE Mass DOE Washington OSPI Texas Region 10 Minnesota TIES

Nassau BOCES Texas Education Agency Willamette Education Cooperative (OR) Cy-Fair Independent Schools (TX) Boston Public Schools Oakland Public Schools (CA) Prince William County, VA Cincinnati Public Schools Charles County Public Schools (MD) Springfield Public Schools (MA) Winston-Salem (NC) Indianapolis Public Schools Frederick County Public Schools (MD) Round Rock (TX) Springfield Public Schools (MO) Kamameha Schools (HI) Everett Public Schools (WA) Elizabeth Board of Education (NJ) Trenton Public (NJ) Lynn Public Schools (MA)

13 of the top 30

Page 28: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

IBM’s Education Industry mission is to deliver education industry-based

solutions and accelerators that leverage IBM’s data integration and

management assets and industry expertise to transform K-12, Higher

Education, and State Department’s of Education institutions into smarter,

more agile institutions which positively impact student learning with

optimized business operations.

Education for a Smarter Planet

Page 29: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

To illustrate the breadth of IBM’s capabilities and our ability to deliver a customized interface to address the right data, to the right user, with the right technology, we are excited to show and discuss a number of K-12 solutions we have developed.

Gwinnett County Public Schools

School District of Philadelphia

Orange County (FL) Public Schools

Wake County Public Schools

Page 30: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services

© Copyright IBM Corporation 2004Public Sector Business Intelligence

Gwinnett County Public SchoolsSolution Overview

Page 31: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

31

Gwinnett County Public Schools

Challenges:

Fulfill the Superintendent’s vision, “To provide anytime, anywhere access to the information that every Gwinnett County Public Schools employee needs to do his or her job.”

Prior to August 2009, GCPS was the only metro Atlanta school district without an online access tool / method of providing key student information to parents

GCPS has multiple technology platforms and an existing investment in a Student Information System with integrated parent portal. GCPS perceived custom development to be lengthy and complex

Solution and Benefits:

Accessed by over 11,000 teachers and over 500 District and Local School Administrators through a go.gwinnett portal, built on WebSphere technology

Delivery of reports from heterogeneous sources, including PeopleSoft, SASI and others, to provide broader functionality to the end users

Includes links to key data including Discipline, Special Education, Gifted, Curriculum & Instruction, Assessment, Finance, and HR

Provides student, class, historical, school, and district information that allows teachers and administrators to view current information about their students as well as historical trend information

Refreshed on a daily basis and can be accessed anywhere by teachers and administrators, using a secure web browser login

Page 32: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 32

Client Background:– Largest school district in Georgia, 13th largest in the US:

7 new schools opening for SY 2010-2011 Over 170,000 students and 27,000 employees

IBM’s Involvement at GCPS:

– Past: Student Information System Implementation

– Present: Collaboration and Integration Enterprise Data Warehouse - Student, School, Finance, Human Resources Data Marts for Reporting

• Teachers, School Administrators, Central Office/ District Users Websphere Portal

• Access anywhere, anytime… PeopleSoft ERP implementation – Financials, HR Parent Portal Saba LMS for Professional Development

– Future: Personalization and Role based access to Data, Information, Content

Project Overview - Gwinnett County Public Schools

Page 33: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services

© Copyright IBM Corporation 2004Public Sector Business Intelligence

WebSphere Portalgo.gwinnett

Page 34: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 34

WebSphere go.gwinnett Portal – EmployeesWebSphere go2.gwinnett Portal – Parents

Integrated view for Teachers, Principals & Administrators Access to:

– E-mail – My Students (EDW & Cognos)– My School & My District (Administrator View of Student Data)– HR reports– Instructional Data (Academic Knowledge & Skills) – On-line Course Request– Self-service: Pay Advices, Contracts, W2s– Self-service Benefits, Benefits Enrollment– Access based on job function and process – not application driven

For Example, Hiring Manager uses Cognos & PeopleSoft, with access through WebSphere

Parent Portal – go2.gwinnett Portal– Parents, Teachers, Principals & Administrators

Page 35: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 35

Highly Available Infrastructure

WebSphere Application ServerTeacher

Support

Teachers

External

Users (future)WebSphere Portal Server

Personalized Access

Global LDAPDirectory

Portal

AdministrationEmail

PeopleSoft

Database &

Warehouse

Lotus

Forms

Security &

Identity Mgmt

WebSphere

Content MgtBI Tools

Web

Services

Custom

Applications

WebSphere go.gwinnett Portal

Page 36: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 36

Customer Benefits - WebSphere

Fulfills the Superintendent’s vision, “To provide anytime, anywhere access to the information that every Gwinnett County Public Schools employee needs to do his or her job.”

Users do depend on the applications accessed through the portal to run schools and administration departments

Ability to access internal applications from home as well as other portal enabled functionality

Single gateway and sign-on functionality provides greater flexibility to end users

Page 37: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 37

Initial go.gwinnett Login Screen

Page 38: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 38

go.gwinnett Welcome Screen

Page 39: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services

© Copyright IBM Corporation 2004Public Sector Business Intelligence

Enterprise Data Warehouse

Page 40: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 40

Solution Description – My Students

Accessed by over 13,000 teachers and over 750 District and Local School Administrators through a go.gwinnett portal, built on WebSphere technology

Delivery of reports from heterogeneous sources, including PeopleSoft, SASI and others, to provide broader functionality to the end users

Includes links to key data including Discipline, Special Education, Gifted, Curriculum & Instruction, Assessment

Provides student, class, historical, school, and district information that allows teachers and administrators to view current information about their students as well as historical trend information

Refreshed on a daily basis and can be accessed anywhere by teachers and administrators, using a secure web browser login

Page 41: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 41

Solution Description – My Students

My Students reports developed with Cognos Series 8 Version 3 and delivered via WebSphere Portal 6.1

My Students data source is DB2 Version 9.5 and the environment runs on 8 AIX servers

Cognos ReportNet metadata layer environment used to support ad hoc queries and

reporting

Cognos Data Manager used to develop and automate the Extraction, Transformation and Loading (ETL) processes enabling the daily refresh cycle

Data access and analysis performed using Cognos ReportNet

Page 42: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 42

My Student Landing Page

Page 43: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 43

My School / My District Landing Page

Links to Cognos Reports

Page 44: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 44

My School / My District Enrollment

Developed in WebSphere Portlet Factory / Dashboard Framework

Page 45: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 45

Chart & Table Views with Additional Functionality

Links to Cognos Reports

Chart & Table Views of the same data with additional functionality such as links to Cognos Reports.

Developed in WebSphere Portlet Factory / Dashboard Framework

Page 46: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 46

Customer Benefits – My Students

Continued investment in providing an integrated view of data to GCPS constituents: Teachers, Administrators, Counselors & Clerical

Provides data access to Teachers (Superintendent Vision) at any time and any location with Internet access:

– 1,000 average daily users of My Students

– On average, 15 users online between 12:00 AM and 5:00 AM

Provides data analysis and reports to Teachers to facilitate Instructional Planning

Provides reporting to support NCLB requirements

Page 47: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services

© Copyright IBM Corporation 2004Public Sector Business Intelligence

Parent Portal go2.gwinnett

Page 48: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 48

Example of a Parent Portal Screen

Page 49: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

Global Business Services – CRM/Business Intelligence

© Copyright IBM Corporation 2004Confidential l Page 49

Client Background:– Largest school district in Georgia, 13th largest in the US:

7 new schools opening for SY 2010-2011 Over 170,000 students and 27,000 employees

IBM’s Involvement at GCPS:

– Past: Student Information System Implementation

– Present: Collaboration and Integration Enterprise Data Warehouse - Student, School, Finance, Human Resources Data Marts for Reporting

• Teachers, School Administrators, Central Office/ District Users Websphere Portal

• Access anywhere, anytime… PeopleSoft ERP implementation – Financials, HR Parent Portal Saba LMS for Professional Development

– Future: Personalization and Role based access to Data, Information, Content

Project Overview - Gwinnett County Public Schools

Page 50: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

50

Page 51: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

51

School District of Philadelphia

Project Overview: Multi-year end-to-end data warehouse initiative based on

Insight at Schools Data Model and reporting

SchoolStat Dashboard Requirement: Needed a super friendly interface for principals and area

superintendents Dashboard in support of monthly SchoolStat process

Solution and Benefits: Simple to use No training required!!!!!

Page 52: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Orange County Public Schools

Performance Management System Project Highlights:

- Large Multi-year, Florida-based, Data Warehouse project leveraging IBM Insight at Schools data model

- IBM built database and underlying environment

- Knowledge Transition integrated throughout entire project

Page 53: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Orange County Public Schools Dashboard – FCAT Summary

53

Page 54: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

© Copyright IBM Corporation 2010 • All rights reservedIBM Public Sector EducationDecember 2010

Orange County Public Schools Dashboard – Learning Gains Summary

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Page 55: January 2011 Brevard County Public Schools Data Systems to Improve Education Instructional Information System

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OCPS Dashboard – Learning Gains drill-down by Teacher

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OCPS – Insight at Schools Florida Data Model - FCAT

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Wake County Public Schools System

Project Overview:

Data Warehouse based on Insight at Schools data model and reporting

“in-house” tools leveraged (database and BI tool)

IBM Defined the solution detailed requirements

IBM created dashboards for users at all levels in the district

District, Area, and School views

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Backup

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What differentiates IBM in making cloud computing real

IBM provides clear economic value and helps you work through the right mix of delivery models and choices (by workload) to reap the maximum benefit.

IBM supports industry standards, has over 8 million developers, and provides a platform for open innovation.

IBM provides Cloud solutions that are completely robust and secure, based on the demanding needs of today’s businesses: rapid provisioning, clear visibility of assets, robust data governance, and seamless mix of delivery models.

From sourcing to usage to maintenance, IBM Cloud solutions are designed to be simple, intuitive, and built based on how people actually work.

IBM has partners, delivery centers, and a world-wide network of partners in 174 countries. And we have the experience of running a globally integrated enterprise, so we understand what it takes to make a global company run.

Clear economic

value

Integrated and open

Secure and ready for business

Designing for

simplicity

Globally relevant

New economics with new trade-offs

Business flexibility results from IT flexibility

Demanding greater speed, control, security and transparency

New technology experiences with faster time to market

Need solutions that work and are supported consistently.

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Saving money to invest in education

Pike County Schools avoided the cost of replacing 1,400 workstations by deploying a virtual desktop solution on the IBM cloud

Achieved cost savings of more than 60% Increased security Reduced SW license and overall

maintenance costs

Solution IBM Smart Business Desktop on the IBM Cloud

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Cast Iron OmniConnectIntegration Maximizes Value of Cloud InvestmentsBridges the Cloud and On Premise Worlds

©2010 Cast Iron Systems, an IBM Company • Confidential

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What Does BigFix Do?

Gives IT the visibility, speed, adaptability, control, and precision to do more with less

Specific Solution Areas:- Systems Lifecycle Management

- Endpoint Protection

- Security Configuration and Vulnerability Management

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DISCOVER IN MINUTES:

• How many machines are hardware-compatible with Win7?

• Which laptops are affected by a manufacturer’s battery recall?

• What software are we paying for vs. what we’re using?

RESULTS IN MINUTES:

• Automatically target machines for migration that are hardware-ready

• Precisely manage battery/hw replacements

• Reduce software spend based on accurate usage patterns

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BigFix Product Portfolio

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Why Customers Choose BigFix

Real-time visibility-Single agent sees all, does all

Unprecedented scalabilityOne server for > 250K endpoints

Broad coverageMulti-platform, multi-purpose, on-network, off-network

Rapid time-to-valueInstalls in hours, remediates in minutes

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RETAIL

“BigFix simplifies processes and gives us fewer vendors to manage - saving money, reducing stress and improving the quality of service we can deliver to the organization.”.”

Michael SchaeferSr. Wide Area Network Analyst

EDUCATION (K-12)

“These $4.2M savings [from BigFix Power Management] are impressive, but they are just the beginning.”

Tom SimsDirector, Network Systems

FINANCIAL SERVICES

“It’s not a fair fight [between BigFix and the competition]”. The ability to solve multiple challenges by leveraging a multi-purpose agent, residing in a single console was ultimately the compelling reason for BGC to choose BigFix. Additionally, BigFix’s speed was another big consideration.”

Chris MarinoSVP of Global IT Procurement

With BigFix, you can…- Discover 25-30% more assets than you realized

you had

- Patch 3500 computers at HQ in Alberta, Canada from a Starbucks in Palm Springs - within minutes

- Distribute and install WinXP SP2 over 56K lines from Madison, WI to PCs in Kuala Lumpur - with zero impact to network QoS

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”“Simpler, faster, more accessible analytics

This is what Netezza has done in the data warehousing market: It has totally changed the way we think about data warehousing.

- Philip Howard, Bloor Research

Netezza’s revolutionary approach

The Appliance

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completely transforming the user experience.

Appliances make it simple,

Dedicated device

Optimized for purpose

Complete solution

Fast installation

Very easy operation

Standard interfaces

Low cost

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Backup - Getting started with Identity and Access Assurance

SingleSign On& Password Management

User Provisioning / Role Management

The 3 Rs – Reconciliation, Recertification & Reporting

Security log management & reporting

THE PLAN

REALITY

MATCH?

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Backup - Getting started with Data and Application Security

Storage Encryption Key Management

Portal Security and Federation

• New revenue from partner services

• Rapid post-merger integration

• Cloud access control• Unify J2EE

and .NET

• Low OPEX solution for PCI and encryption laws

• Ensure availability of keys through lifecycle

• Manage Tape & Disk

SharePoint / DataPower Management

• Essential for multiple DataPower/SharePoint installs per client

• Centralized, consistent policy management

• Supports compliance and app availability

Security log management & reporting

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IBM’s Business Intelligence Reference Architecture

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Data Sources Data Integration Access

Hardware & Software Platforms

Collaboration

Data Mining

Modeling

Query & Reporting

Network Connectivity, Protocols & Access Middleware

Data Quality

Metadata

Scorecard

Visualization

Embedded Analytics

Data Repositories

Operational Data Stores

Data Warehouses

Metadata

Staging Areas

Data Marts

Analytics

Web Browser

Portals

Devices

Web Services

Enterprise

Unstructured

Informational

External

Data flow and Workflow

Bus

ines

s A

pplic

atio

ns

Clean Staging

Extract / Subscribe

Initial Staging

Data QualityTechnical/Business

Transformation

Load-Ready Publish

Load/Publish

Data Governance

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IBM’s Proven Business Intelligence Method

Solution Startup: Focuses on the activities and tasks needed to define, plan, and start a project. ll key stakeholders must clearly understand and support the scope and objectives of the project. This will allow you to head off head off unforeseen risks that could negatively impact the project and the team’s ability to deliver.

Strategy and Planning - It is important to carefully define and plan a project up front. Solution Outline: Solution Outline is intended as the "scoping" phase and is designed to

accurately gather the information needed to proceed with the development of a Business Intelligence Solution. Once we understand the complexity and scope of the solution we can proceed with making informed business and technical decisions.

Macro Design: Whereas Solution Outline "scopes" the engagement, the three phases which comprise a release (Micro Design, Build Cycle, and Deployment) deliver a specific release. Macro Design is the phase in-between that prepares for the releases and develops a robust architectural framework upon which to build agile releases. Macro Design addresses the global, architectural issues which affect all the releases.

Micro Design: Prepares for the build cycle of a specific release of the system by driving the architecture and design to a release specific and implementation platform view.

Build Cycle: Incrementally develops and tests the system until the objectives of the release are achieved.

Deployment: Deploys the system and prepares for the next release of the system.

SolutionStartup

SolutionOutline

MicroDesign

MacroDesign

DeploymentBuildCycle

Strategy&Planning