Skills and information acquired through experience or education is KNOWLEDGE.

Knowledge as Input

Goal Achievement as

Output

Organizing

Directing

Staffing

Controlling

Planning Process = Utilization

of Knowledge

Applications of Knowledge Management

Business administration

IT Sectors

Library and information sciences

Computer science

Public health

Public policy

Knowledge Mgmt.

Intangible, intellectual assets

Introduces Labor Market

Land

Financial capital

Sources of Wealth

Knowledge-based economy is to faster in innovation.

WHY KNOWLEDGE MANAGEMENT ???

Foundation Principles Knowledge Influences Success Two Types of Knowledge

SystematizePersonalized

Knowledge Sharing Requires a Conduit to Happen Systemically

Technology is the conduit Knowledge Sharing Requires Trust KM embraces both the Knowledge Based

organization and the Learning Organization. KM has planned architectural frameworks.

Knowledge Management Requires Capture, Organization, Access, and Tacit Knowledge

Capture form is changed from “written, auditory or graphical representations” to “digits in cyberspace”.

Organization was via “tables of content” and now it become via “software programs designed upon mathematical equations”.

Access- In past “human being goes to a library, a company, a research laboratory, a school to collect knowledge” but now “they link via computers”.

Tacit knowledge was “rarely implemented” now “implemented using many different technological tools”.

Knowledge Management System

Document based on Lotus Notes, Share Point, web, Distributed Databases etc.

Ontology / Taxonomy based: these are used to summarize the document as in DAML & other XML based ontology's.

Based on Artificial Intelligence technologies.

Provide network maps of the organization showing the flow of communication between entities and individuals.

Thank You