© Inner Circles Limited, 2018, All rights reserved.

Localizing I&D

Global Strategy in China

Em Roblin

Managing Director Circles2

Founder Inner Circles

© Inner Circles Limited, 2018, All rights reserved.

Inclusion is a Hot Topic

Recent Speech by President Xi at the China International Import Expo in Shanghai on November 5, 2018:

共建创新包容的开放型世界经济Work Together for an Open Global Economy that is

Innovative and Inclusive

© Inner Circles Limited, 2018, All rights reserved.© Inner Circles Limited, 2018, All rights reserved.

What’s the difference between these two concepts?

It’s critical to create space for discovery and dialogue around this in organizations.

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In such cases, there can be a disconnect,

a failure for I&D concepts and initiatives

to be fully adopted by even their own

local teams.

We find that, even in organizations leading

the way in I&D, many Chinese executives

find their motivation to embrace relevant

initiatives as a way to better understand and

navigate the organization globally.

© Inner Circles Limited, 2018, All rights reserved.

© Inner Circles Limited, 2018, All rights reserved.

Diversity

We must move beyond the top global definitions of diversity and use

what will resonate at the local level.

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Gender

Identity性别认定

Language & Accent 语言&口音

Style 风格

Behaviors行为

Expertise/Role/Level擅长 Race & Ethnicity

人种 & 种族

Appearance 外表

Values价值观

Age 年龄

Physical Abilities体能

Life Experiences人生经验

Culture 文化

Education 学历

Socioeconomic Class 社会经济阶级

Sexual Orientation性取向

Religion宗教

Thoughts/Perspectives

想法／观念

Neurodiversity多元性的神经系统

Family

Status家庭状况

Geographic

Location地理位置

Marital Status感情状况

Personality

个性

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Red: Top Western Dimensions*

Green: Top Chinese dimensions* * This is a general finding. There is a great degree of variation based on the industry, company values, global headquarters, and more.

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• What does Inclusion and Diversity mean to us?

• What information do we have/not have?

• What are the areas we are doing well in locally?

• What areas are there for improvement?

• Who are the “insiders” and “outsiders”?

• Who are we missing and what’s the cost of this?

• Who is best to drive I&D locally?

• Who’s support do we need regionally and globally?

• Why should we embrace an I&D strategy?

• Research: What is the business case for us (globally)?

• Best Practices: What relevant success cases are there

from other organizations?

• What success cases do we have here locally?

• How to diversify our teams?

• How to build out local BRGs and councils?

• How to be an inclusive leader?

• Best Practices: What can we learn from other

organizations?

Starting with Key Questions

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Example 1- TECH (Swiss)

• Localization of a global inclusive leadership program for Chinese top leadership to

leadership level -2

• ACTION-ORIENTED: What does an inclusive leader look like/sound like? How do I

know if I’m being an inclusive leader?

• Feedback revealed that the most practical inclusive leadership tools were the most

useful. These included:

• How to set and abide by inclusive meeting ground rules

• How to observe your direct reports

• How to create a space where people will be more likely to open up

• How to listen without immediately problem-solving

• How to give and receive honest, constructive feedback

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Example 2 – RETAIL (US)

• Linked I&D strategy to M&A schedule. How can we be inclusive as we welcome new managers from another brand under our roof?

• Provided a tactical training program for diversity council members so that they could be a resource for all employees

• Contributed to the momentum of the organic growth of the diversity councils’ initiatives to date

• Emphasized cross-functional collaboration as a key driver for an I&D culture to thrive

• Resulted in regular cross-brand, cross-function interactive dialogues which has led to increased collaboration across the firm

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Making D&I work in China:

• Share Experiences

• Answer Questions

• Discuss Tactics

• Map a Next Step

© Inner Circles Limited, 2018, All rights reserved.

Stay in touch!

Em Roblin

Linked in: Em Roblin

+86 13466536485

em@circles2.co

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