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    H I N D U S T H A N I N S T I T U T E O F T E C H N O L O G Y

    C O I M B A T O R E - 3 2

    DEPARTMENT OF MBA

    ASSIGNMENT REPORT ON

    MARKET SURVEY ON TITAN WATCH

    Submitted By: SASIKUMAR D

    Reg No: 720811631049

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    INDIAN WATCH INDUSTRY

    The watch market is continuing tobecome a very competitive marketplace fraught with

    competition, so much so that consumers are finding it more and

    more difficult to know which watch to choose. They want a

    trendy and fashionable watch, one that looks cool, but they also

    want one that looks nice and reflects their own personality.

    Nearly 34 million watches are sold through gray market

    channels. Currently, sales in India stand at an low number of 25

    watches per1, 000 people, compared with 250 watches per 1,000

    people in a developed society. So to pick the right watch can

    take time. Whether that be time spent researching on the internet

    - going from one website to another and comparing different

    brands, styles, and prices - or from going into shop after shop on

    a sunny Saturday afternoon when there is no space to move andsales assistants are trying their best to earn a sale. Either way,

    finding the exact right watch can be very difficult Situation.

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    TITAN

    INTRODUCTION:

    Titan is the market leader in the Indianwatch industry. Titan had revolutionized the watch market with

    its emphasis on style and international quality. It had created

    strong brand equity in India and some overseas market. It has

    also established a strong presence in the area of branded gold

    jewelers. Titan with its top management team and the backing of

    the TATAs has achieved one of the leading marketing

    companies.

    COMPANY HISTORY:

    Titan was set up in July 1984, under the leadership of

    Xerxes Desai, with its corporate office in Bangalore. When it

    entered the market, HMT was the market leader. Titan went

    ahead with its plan to make the quartz watches. The company

    made only a handful ordinary looking quartz watches and had

    neglected styling as a whole. Titan believed that the Indian

    consumers desire to own a good looking watch had been totally

    ignored. Titan decided to grow the market by encouraging

    ownership of multiple watches thereby stimulating the purchaseof replacement watches and targeting under penetrated segments

    like women and first time buyers.

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    Titan looked at new business opportunities.

    Titan realized that its watches alone might not be able to price

    open the global market. The Companys diversification into

    jewelers was a good gamble. Tanishq was branded and hadbeen set up as an export- oriented unit to complement the

    watches division.

    The company started the manufacture of

    jeweler andjewelers watches in 1994. Titan decided to focus on

    the domestic market. By the early 2000s Titans share of the

    legal watch market had dropped. Despite these setbacks, Titanstarted reworking its strategy, making several changes in the

    product and product mix. In 2002, Titan announced plan to

    regain its market share.

    The company also began extension forays

    into silverware, leather accessories and sunglasses. Titan also

    looked at opportunities in instrumentation, automobile andaerospace industries where it could leverage its precision

    engineering skills.

    The venture took birth from the TATA group the constant

    innovation and effective Titan watch division was started in

    1987. At launch it was the third watch company in India after

    HMT and All Titan entered at a time when HMT watches wereenjoying a monopoly-market segmentation has been the great

    boon of the company. Today the company has a model for every

    price segment and every market.

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    Initially when the mechanical technology

    was the norm, Titan went against the tide and built-up its line

    with Quartz. Styling was not a factor initially with the Indian

    watch industry but Titan was there to make a difference andgave a fresh breath of life to the age-old rusty style

    of wrist watches.

    Titan formed a joint venture with Timex,

    which lasted until 1998, and setup a strong distribution network

    across India. As of 2005, Titan watches account for a 25% share

    of the total Indian market and are also sold in about 40 countriesthrough marketing subsidiaries based in London, Aden, Dubai

    and Singapore. Titan watches are sold in India through retail

    chains controlled by Titan Industries.

    Titan Industries has claimed to have

    manufactured the world's slimmest wrist watchTitan Edge.[3]

    Produced indigenously after four years of research anddevelopment, the Titan Edge has a total slimness of just 3.5 mm

    and a wafer thin movement of 1.15 mm. Apart from the Titan

    Edge, Titan also offers Steel, Regalia, Raga, Fastrack,

    Technology, Nebula, Bandana, Sonata, Octane, special RHosur,

    Tamil Nadu. Fastrack is a popular brand among youth in India.

    Fastrack watches come in a variety of styles, shapes and colors.

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    The brand Titan is committed to offering

    its consumers watches that represent the compass of their

    imagination. Titan's customers are therefore consistently

    introduced to exciting new collections, which connect, withvarious facets of their deeprooted yearnings for self expression.

    The new brand philosophy of Titan, encapsulated in the words

    "Be More", touches this as well as all other aspects of the brand.

    The Titan brand architecture comprises

    several collection and subbrands, each of which is a leader in

    its segment. Notable among them are: Titan Edge The world'sslimmest watch which stands for the philosophy of "less is

    more"; Titan Raga the feminine and sensuous accessory for

    today's woman, Nebula crafted in solid 18k gold and precious

    stones. Several other popular collections like Heritage, Aviator,

    Regalia, and Octane & WWF also form a part of the Titan

    wardrobe.The Titan portfolio has over 60% of the

    domestic market share in the organized watch market. The

    company has 247 exclusive showrooms christened World of

    Titan', making It amongst the largest chains in its category

    backed by 700 aftersalesservice centers. The company has a

    worldclass design studio that constantly invents new trends inwrist watches.

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    And, for the third segment, Titan first offered the TIMEX

    watches and later, when the arrangement with Timex was

    terminated, the SONATA range. The price range was Rs.350-

    500. It was offered in 200 different models. Titan also offeredthe Dash! range for children. In-depth segmentation helped

    Titan launch segment-specific product.

    THE TITAN VIEW OF A WATCH

    A watch is now looked at as a personalaccessory, an extension of a persons lifestyle. The design of the

    dial and the strap influence a buyers choice rather than just the

    function. Also, a whole new range of technologically superior

    watches has also entered the market.

    The emergences of this trend, TITAN has clearly

    segmented their consumer base targeting niche markets withdifferent products. While Titan introduced `Dash targeted at

    children, it introduced `Raga exclusively for Ladies Party

    Wear.

    Another niche segment caters to the technology savvy

    consumers, with brands such as `Edge, `Technology, `PSI

    2000 to cater to this segment.

    There is also the fashion segment, where TITAN has a

    collection for men and women. For instance, Titan has `Fasttrack, and Raga, Regalia and Royale in the stylisth segment.

    International styling, such as the `WORLD WATCH which was

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    the major revenue generators of the company and every 5 years

    the showroom is fully done up updating it to modern

    international standards.

    VALUE MART

    These outlets sell surplus stocks of Titan

    watches at reduced prices, offering fabulous value for money

    with the same warranty as a regular, full-priced watch. These

    concepts in the recent past have caught up with any product with

    it being total value for money. However these shops would notbe placed in the main locations so as to interfere with the

    working of the normal shops. This is to make the customer go to

    the shop rather than the shop calling the customer and hence the

    locations are not very suitable for shopping.

    MARKETING-WATCHES

    The quartz watch was an entirely new product for India. Titan

    decided that it would change the way watches were marketed in

    the country. Titans marketing strategy had five main bases:a

    product of international quality, Indian designs, competitive

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    for the different segments. Titan has segmented the watch

    market and identified clearly the needs of each group.

    Titan has segmented the market on the basis of the

    following variables: Demographic (age and social class),

    Psycho graphic (lifestyle and personality), Behavioural

    (benefits and occasions, Geographical (region), Targeting

    segments and User positioning. After carrying out an in depth

    market study, Titan identified three different specific market

    segments for its watches. The segments were arrived at using

    benefit and income level as the bases.

    The first consisted of the high income/ elite consumerswho were buying a watch as a fashion accessory. They

    were also willing to buy a watch on impulse. The price

    tag did not matter to this segment. The price range

    between Rs.20, 000 and Rs.1 lakh.

    The next segmented consisted of consumers whopreferred some fashion in their watches but to them

    price did matter. The price range between Rs.500 and

    700.

    The third segment consisted of the lower incomeconsumers who saw a watch mainly as a time keeping

    device and bought mainly on the basis of price. The

    price range between Rs.350 and 500.

    FasTrack, Raga, Sonata, Xylys, Nebula and Flip are

    sub-brands within Titan that are aimed at the youth, men,

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    women and children Sonata is the value for money watch brand

    from Titan industries. It is targeted at consumers seeking

    durability and value with a clear positioning of No

    compromise watch.

    Titan targeted its Raga watches at women in the premium

    segment which gave them the feeling of intimacy. The company

    realized that more women were wearing watches for functions.

    It offered slimmed down and sleeker watches for women. The

    Raga range remained for more special reasons, like marriages

    or parties.

    Titan Edge and Titan Steel are the mainstream Titan

    products which enhance the brands image of leadership,

    innovation and pride. Titan is considered to have one of the

    successful segmentation and targeting. Titan adopted a strategy

    of focus. Titan tries to achieve competitive advantage by

    optimizing its strategy in the different market segments.

    POSITIONING

    Market Segmentation The young and teenagers, who are looking for their first

    watch

    The low ownership segment like women

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    Middle and upper segments of society Price range of Rs 500Rs 15000 International watch at Indian prices

    MARKETING MIX FOR TARGET MARKETING

    Once the target segment is decided, the marketing

    mix strategy automatically follows. If your product is

    independent, but you have adopted geographic segments, thenyour pricing, promotions and placement depends on the

    purchasing power and other characteristics of that geographic

    segment.

    Similarly, if you have decided to target the higher

    income group segment, you need to have a product which

    appeals to the high income group, it has a premium pricing as

    high income groups are not interested in products whicheveryone can buy, it needs to have a good product placement

    such that it is in the reach of high income group segment, and

    finally the promotions needs to compliment this target marketing

    strategy.

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    3.PositioningEach product of Titan is positioned

    separately. Furthermore when you walk into the retail store ofTitan (World of titan) you will find that there are separate

    sections for each class of customers depending on their

    income groups.

    4.Customer life cycle marketingAnother example of target marketing

    is having every product in the kitty for each level of a

    customers life cycle. Thus by having brands like Fast track,raga and others, Titan ensures that it has a product whether its

    customer is a college going individual, a working women or a

    high income professional.

    PRICING STRATEGY

    Titan prices according to the featuresand value delivered. They get the maximum market share from

    Sonata. Since there is no one offering pure gold watches and

    jewellary watches so it is able to skim the market with their

    distinct products.

    Titan comes out every year with a price

    discount sale on watches. The differences in the prices arejustified with its important features and style. They are trying to

    maximize their profits with the help of different product mix.

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    PRECISION ENGINEERING DIVISION

    Precision Engineering Division of

    Titan was started in 2002. It has become one of the leading

    manufacturers of Precision Parts for Automotive and Aerospace

    Industries.

    The Diverse Product range

    includes pointers, dashboard clusters like Fuel Gauge,

    Temperature Gauge, Gear Shift Indicators, Clocks for

    Automobiles and any kind of Injection molded Plastic parts,

    Electromechanical Assemblies for automobiles, all kinds of

    pressed and turned parts for automobiles.

    The Tooling Sector of Precision Engineering

    Division manufactures all kinds of Press Tool, Molds, Jigs, and

    Fixtures for various industries.

    Titan Automation Solution, a part ofPrecision Engineering Division is a leading Automation

    Solution Provider for all kind of industries.

    PRICING OBJECTIVES

    Titan consists of watches that cater to

    various segments and to various categories and so their pricing

    strategy is also in accordance to their products and the features

    offered by them cashing in on monopoly, unique features,

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    outstanding performance and the name TITAN.

    Titans primary pricing objective is to

    kill Competition. Being an Indian manufacture and infusing the

    advantages of the Indian market with the dynamics of thewestern market the company has carved itself a place difficult to

    achieve by foreign players.

    The Objective for pricing are mixed with them being

    Survival: Exacta, Spectra, Raga

    Maximum Market ShareSonata, World Watch

    Market Skimming- Nebula, The Steel collection Insignia

    Product Quality - LeadershipAll watches in their respective

    segments.

    SURVIVAL

    In case of some of the watches titan prices them

    according to the features and the value delivered by them. The

    exacta is a simple steel watch priced at around 600 to 1,100.

    This unique combination of simplicity and good styling is to

    keep the brand going with its offering being value for money.

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    MARKET SHARE

    In India 70% of the sales in watches come from the

    lower segment and hence by pricing the sonata at 350 onwards,

    backing it with a TATA guarantee no one can match the valuefor the price of Rs.350.

    Titan prices its world watches which are compared equal to an

    international Player Like Calvin Klein where a customer pays

    about 4 times a value of the world watch hence penetrating the

    market with low prices to international players to gain market

    share.

    MARKET SKIMMING

    In the Indian watch industry there is no one offering

    pure gold watches, watches in pair, Jewellery watches and this

    concept though exists with foreign competition has just come to

    India.

    Though foreign competition has set in to theseconcepts. TITAN offers these products with the Indian touch in

    its designs, the products, the looks. Hence it is able to skim the

    market with certain products in these ranges.

    PRODUCT QULAITY

    Quality and leadership are synonymous to Titan. It

    seek to achieve both through their value for products compared

    to their prices.

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    PRICING METHOD

    MARK UP PRICING

    Titan goes in for the mark up pricingstrategy. The Titan product carries a maximum retail price on it.

    Now shops such as the world of titanexclusive showrooms

    buy directly from the dealer and hence the element of the

    middleman is not there.

    A retailer in this category buys the watch for

    17-18% lesser than the MRP and hence he is able to get the 17%

    profit margin on sales. It is up to the discretion of the retailer tooffer any discount on the MRP as it would affect what he gets in

    return.

    In the recent past Titan has also used the

    PERCEIVED VALUE PRICING to its advantage.

    It is managing to successfully convince the

    customer of the perceived value of the WORLD WATCH

    using billboards and hoardings all around the city, increasing

    buyers image, trust worthiness, innovation, differentiation, value

    for the product.

    The hoardings go about to say the international

    presence of an Indian Watch. Titan has also in the past done so

    for its steel collection but using Commercial Advertisements.

    There is always a positive relationship between

    high prices, high quality, and a high advertising budget. Titan

    too demonstrates this feature. People are willing to pay the price

    for the quality and titan spends 25 crores a year on advertising

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    its products. This is the highest spending done in the watch

    industry in India. More so ever with high value and lower prices

    in case of the sonata, the product is the heart throb in the watch

    industry.PROMOTIONAL PRICING

    PRICE DISCOUNTS AND ALLOWANCES

    Titan once a year comes out with a

    Price discount sale on the MRP of the watches. Now this is

    entirely based on the stock carried by the company at the yearend.

    Allowances are more on the

    company to the retailer where the retailer gets a special

    allowance if the store picks up more than a certain quantity.

    WARRANTIES AND SERVICE CONTRACTS

    Titan promotes sales by adding a

    free warranty or service contract to its watches and this is

    backed up by the name TATA which is especially needed to

    convince and march ahead in the lower segment market.

    PRODUCT LINE PRICING

    The differences in the prices of the

    watches are justified by the features, the style, and the

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    LOWER SEGMENT

    The SONATA Brand which

    proudly emphasizes it to be a TATA product is the watch for thecommon man and for the lower class of the society.

    Pricing itself between Rs.300

    Rs.900 is Titans fastest selling watch.

    This watch was launched to make

    titan everybodys company from the image of it being a

    Richmans company. Watches were offered for as low as Rs.300

    with a guarantee of 1 year and the styles were very appealing for

    the price. Titan in this case has followed the Penetration policy.

    Maxima Quartz is a competitor with

    similar offerings at Rs.350. The lower end market being price

    sensitive, such pricing used to drive away competition, making

    people buy the product to make one trust what a Titan is all

    about was promptly why this low price was offered.

    There are many in the stable such

    as the Exacta, Spectra and Fast Track which is priced at what

    one would pay for a simple but impressive watch. These

    watches deliver value for money with Titans name and the

    innovation done by the company to deliver better models at the

    same price.

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    BRAND PRICE

    Brand Price Range No. of Models (Approx)

    Insignia Gents Rs.3750 to Rs.7750 98

    Insignia Ladies Rs.1600 to Rs.7500 89PSI2000 Gents Rs.1780 to Rs.7500 61

    PSI2000 Ladies Rs.800 to Rs.4350 36

    Regalia Gents Rs.1820 to Rs.7790 157

    Regalia Ladies Rs.1725 to Rs.7770 168

    Royale Gents Rs.960 to Rs.2810 123

    Royale Ladies Rs.1120 to Rs.2830 91Classique Gents Rs.850 to Rs.2450 268

    Classique Ladies Rs.565 to Rs.2930 161

    Spectra Gents Rs.1140 to to Rs.1830 57

    Spectra Ladies Rs.650 to Rs.1410 22

    Exacta Gents Rs.600 to Rs.1170 48

    Exacta Ladies Rs.595 to Rs.800 25

    Fast Track Gents Rs.550 to Rs.1430 57

    Fast Track Ladies Rs.850 to Rs.1050 11

    Technology Rs.2350 to Rs.8170 55

    Raga Ladies Rs.1420 to Rs.4000 123

    Nebula Gents Rs.8950 to Rs.13500 8

    Nebula Ladies Rs.5950 to Rs.6950 4

    Bandhan Rs.1675 to Rs.8085 34Sonata Gents Rs.295 to Rs.1195 200

    Sonata Ladies Rs.350 to Rs.1100 96

    Sonata Pair Rs.1495 to Rs.2000 10

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    PROMOTION

    Titan ties up with various magazines,

    television and outlets where Titan watches were given as gifts

    for winning a particular contest. Another of promoting the Titan

    watches is through seasons.

    For example gold watches are

    preferred for a wedding occasion. Titan is directly tapping the

    customers by sponsoring major events, culturals and other fests

    in colleges, schools and other happenings.

    Titan introduced a contest on

    cartoonnetworkindia.com which invites children to use their

    creativity and imagination to design a watch. The best design

    was launched as the new summer collection and also the

    received the first watch of that collection.

    The one-point agenda of the Tatagroup has been to bring about synergy among its individual

    companies, and to promote Tata as a single, unified, central

    brand.

    The Tatas have realized that many of

    their companies are addressing the same target clientele and

    share a common customer base. So it makes sound businesssense to synergies the marketing efforts for these companies.

    The main reason behind Tata doing this

    was the results of a survey which revealed that: the Tata brand

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    is like sameone who is established, but not modern, large but not

    focused, profitable but not in top gear, a warm person but not

    efficient, Tata group is so large and fragmented that the central

    brand gets lost in the vastness of the empire.

    As a result, the top-of-the-mind recall of the Tata

    brand-pegged at Rs.10,000 crore is not so strong amongst its

    various products, be it Taj hotels, Titan watches or Westside

    garments.

    Tata has come to realize that their biggest asset istheir name TATA and not their factories and hence like the

    value of the assets the value of a brand can also come down and

    so is the name coming down, now the Tata Brand Equity and

    Business Promotion Agreement states thatadvertisements and

    commercials by any Tata company must carry the TATA mark.

    The Tatas may be a 102-year-old company, but

    they want to be seen as a young, contemporary, new, entity,.

    Besides evolving a central brand for all companies, the Tata

    group has also redefined its objectives and laid down three key

    themes that would guide the philosophy of the new Tatas

    global, futuristic and modern. The target audience? Generation

    next.

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    THE TATA OPEN

    The battle ground for this new strategy of

    synergy started with the Tata Open (Indias biggest tennistournament) held every year in DecemberJanuary.

    The tatas have paid Rs.10 crore for the three-

    year contract. For the Tatas themselves, it meant more than just

    sponsorshipit signaled the beginning of a new era in the Tata

    regime.

    One of the main reasons for the sponsor of

    this event isGlobal event like these provide a great

    opportunity to corporates to satisfy their marketing

    objectives and cross-promote their brands,

    CREATIVE ADVERTISINGTitan introduced a contest on

    cartoonnetworkindia.com which invites children to use their

    creativity and imagination to design a watch.

    The prizewinning design was launched as

    a new watch in the Summer 2011 collection and the winner

    received the first watch of this collection. The Top 5 won aDash! Watch each and all participants were awarded

    certificates.

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    TYPE OF ADVERTISING

    Titan believes in making its ads clean, well

    made, touch an emotional chord, convey the message, havecatchy jungles and make an impact. The use of celebrities,

    superstars is not there.

    These only ad to the expense packet of the

    company and companies only catering to the niche market of the

    upper cream like a Rolex or an Omega afford these. Majority of

    the people are rational buyers and very rarely get carried awayby celebrity endorsements.

    They also know that they will eventually

    end up paying for such celebrity endorsement. Rich kids, Young

    DINKS (Double income, no kids) and Yuppies may fall for such

    ads but not ordinary people. At the end of the day, if your

    product or service is not good enough or does not offer value formoney, your advertising will get no where.

    FACE OF TITAN

    The Company also runs a one of a kind contest in the

    retail industry called the Face Of Titan(FOT) contest to identify

    the most talented Sales person, Manager & Service personnel

    Technician & Cashier. The contest recognizes the best based ona set of parameters that give a measure of the overall

    development of the individual in each of the categories

    mentioned above and is not solely on sales.

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    This program was conceived as an assessment centre

    for frontline staff - by Aparna Ponnappa, inspired at that time by

    staff who expressed their desire to 'perform' and 'be recognized'

    for what they do.

    This program enabled the retail wing of Titan to

    empower staff to take charge of their own skill development and

    provided them with a healthy and fun environment to compete

    and showcase their own talent. The contest leapfrogged into the

    digital era from the year 2006-07 with the introduction of IT in

    the capturing of survey data across all of its 200+ stores, thatyear also saw the introduction of the data gathered at the store

    level being used to profile the staff at various levels using a

    custom built web based software developed by I.GEN Labs

    PROMOTION:-

    1. Advertising

    2. Sales promotion

    3. Public relation

    ADVERTISING MEDIA:

    Television media Print media Internet

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    TITAN BRAND AMBASSADOR:

    Titan Brand: Aamir Khan

    Sonata: Mahendra Singh Dhoni

    Raga: Gul Panag, Rani Mukherjee

    It has appointed MahendraSing Dhoni (himself

    belonging to Ranchi) as the brand ambassador of its Sonata

    collection to reach out to the rural population.

    On the other hand, his counter-part Aamir Khanwas capturing the minds of the urban segments. It brought out

    the Aqua, a trendy collection for the youth.

    Raga was for the sophisticated Indian woman.

    This was a significant move as the women were now more

    liberal in the society and the corporate culture was establishing

    its roots in India.

    The needs of women throughout the nation

    were changing and the brand was aimed to cater these very

    needs. Dash for the kids. Sonata for the masses and the budget-

    conscious. Its brands like Bandhan were aimed towards couples

    while EXCTA and SPECTRA towards the common class for

    office wear.

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    Titan tagline: Be more

    Fast track tagline: How many you have?

    PUBLIC RELATION

    Gift concept Promotion On Occasions Special discounts on festive and marriage seasons

    SALES PROMOTION

    Sponsorship Seasonality Promotion through Contests Old watch exchange offer to attract custome

    DISTRIBUTION

    Titans watches were sold in thousands of stores including

    company showrooms and exclusive stores. In addition to this

    they opened hundreds of service centres to repair watches,

    replace batteries or change straps.Titans approach to distribution marked a different example.

    They opted to find a way around wholesalers, reaching out to the

    retail channels directly.

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    Its good to see corporate in India waking up to

    the new web 2.0 oriented media space of today, otherwise many

    corporate outside the IT vertical usually do not have a clue about

    the whole peer-to-peer thingy or have some vaguemisconception about it. On the Indian watch industry, Fastrack

    has taken a lead on this front with this and it will be interesting

    to see how much benefit they are able to derive out of it.

    It Will be good to follow this campaign and review

    in say six months again. Corporate globally have been using the

    social media, read these corporate blogging case studies, tobenefit for their businesses.

    There have been small organizations that have used

    the social media as a cost-effective way of competing their rivals

    with huge marketing communication budgets. In India, only a

    few seem to have gone on this route.

    Fastracks initiative is a good start that will

    encourage others to follow and identify social media as a good

    and low priced source of advertising.

    In its silver jubilee year, Titan Industries Limited has

    come out with a sterling performance. Sales income for the year2011-12 was Rs.4,703.12 crores, crossing the billion dollar

    (US) figure and registering a growth of 22.2% over last year

    sales ofRs. 3,847.72 crores. The year startedon a sombre note

    against the backdrop of a slowdown worldwide but the recovery

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    of the Indian economy and strategic steps taken by Titan

    Industries have helped register a historic performance. Profit

    before tax for the Company grew by 39.4% to Rs.321.32

    crores, while netprofit grew by 57.5% over last year toRs.250.32 crores.

    THE WORLD OF TITAN:COLLECTION OF TITAN:

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    concentration is on technological leadership. They decided to

    manufacture only quartz (analog and digital) and not

    mechanicals, and they would set up state-of-the-art plant to

    manufacture watches in a wide variety of designs and prices.

    STYLES

    Titan was first in India to introduce the `style

    concept. They projected the watch as a fashion accessory. They

    clearly identified that their main competitor was not HMT, butthe gray market. Style is a very evident factor in Titan watches

    and is a part and parcel of the company.

    Titan products are shapers and not adapters. Over

    the years Titan had built a formidable distribution and support

    network.

    Titans customer orientation was reflected throughtheir advertising campaigns. Whereas HMT called themselves

    timekeepers of the nation,Titan tells the masses if you

    have the inclination, we have the time.

    By providing a lifestyle product Titan not only got

    a premium but also convinced consumers to buy multiple

    watches.

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    MODELS IN PRODUCT LINE

    Today titan offers the best and the biggest

    range to choose from offering from the scratch to the highestlevel in watches. With offering such a variety of models.

    Titan provides variety to the customer and

    still is able to segment itself creating not a niche but its ability to

    segment takes it a step further in terms of its product offerings.

    If offers about 14 different names with about 1000 plus different

    varieties with a watch for literally everyone.

    EXCLUSIVE PRODUCTS

    Today TITAN holds the monopoly, pride to

    say that it owns products both within the country and

    internationally which no one offer. Its EDGE the slimmestwatch in the world positions the companys product where the

    fashionable, the business class, the innovative would got in for

    this EDGE since it being unique in the world and the concept of

    UNIQUENESS is catching in any business whether it being

    construction or clothing.

    In the country it offers the Sonata which isthe watch every player would dream to have under his portfolio

    for the guarantee the quality the trust the innovativeness every

    thing for as low as Rs.495 which is very much acceptable in the

    Indian market. This watch can be sold to the first time user, the

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    price sensitive user, in the rural markets, as a gift on occasions, a

    great time piece, simplicity with style and value. These products

    designed with the view of monopoly go a long way to outshine

    titan to its competitors.

    CORE COMPETENCY

    The TITAN core competency is on many

    fronts with Quality being the top runner in the list. This is the

    area where a Titan beats players hollow. This is for the lowersegment watches like HMT and Maxima.

    People when they buy a Titan they know its a

    piece of quality and backed up by the Tatas and the companys

    strong presence in India rather now the world the watch is one

    which creates absolutely no doubt at all for its quality.

    In the Higher priced segments Titan is famous

    for pioneering innovations with innovations being in the field of

    Technology, Style, Uniqueness, and having a market for every

    one to offer from steel to gold to diamonds.

    The titan Edge a unique creation in the world

    only owned by Titan, The Bandhan The Pair the concept firststarted by Titan in Indian, The Nebula Solid Gold Watches

    and a list of many more.

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    Titans core competency is Quality

    delivered at each purchase and this is for the lower segment

    watches like HMT and Maxima. When people buy a Titan they

    know its a piece of quality and is backed by the Tatas.

    Titans innovations in the field of

    technology, style, uniqueness and they have a market from steel

    to gold to diamonds. Titan Edge is a unique creation in the

    world, owned by Titan.

    MARKETING-WATCHES

    The quartz watch was an entirely new

    product for India. Titan decided that it would change the way

    watches were marketed in the country. Titans marketing

    strategy had five main bases: a product of international

    quality, Indian designs, competitive prices, intensive

    advertising and promotion, and specialized retail shops

    to control the presentation.

    Titans ambitious marketing program

    aimed at positioning its watches as high quality fashionable

    products available in clean and comfortable surroundings, priced

    higher than the other watches.

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    Titan decided not to compete directly

    with mechanical watches from HMT.

    They put in place an integrated

    marketing mix consisting of attractive designs, high quality

    products, sufficient inventory, a logistical support system and a

    well timed promotional campaign.

    CONCLUSION

    Titan chooses to see that its product can survive, rise

    and be the product leader. They have achieved a balance

    between cost focus and differentiation focus.

    They help in providing customers convenience in their

    shopping. Titan has its shop in almost all localities so its

    feasible for the customers to walk in to the Titan shops at any

    time irrespective to the distance.

    Titan provides the best quality watches at affordable

    price and design. This is the most salient feature of Titan. Titan

    concentrates on all economic class of customers there by

    achieving maximum customer base.