public management india

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รร. 600 รรรรรรรรรรรรรรร รร. รร. รรรรรรรรรรร รรรร รรรรรร Date: 12 June 2548

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Public Management

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Page 1: Public Management INDIA

รศ. 600 การจั�ดการภาคร�ฐ

รศ. ดร. จั�นดาลั�กษณ์� วั�ฒนสิ�นธุ์��

Date: 12 June 2548

Page 2: Public Management INDIA

Lesson 1. What is Public Management Today? The Search for an Organizing Paradigm. G.David Garson & E.Samuel Overman

ร�ฐประศาสินสิาตร� Public Administration

การบร�หารร�ฐก�จั Public administration

ก�จัการสิาธุ์ารณ์ะ Public Affairs

การจั�ดการภาคร�ฐ Public sector Management

(Public Management)

การจั�ดการภาคร�ฐในแนวัใหม่� New Public Management (NPM)

Page 3: Public Management INDIA

การบร�หารราชการ(การบร�หารร�ฐก�จั) Public Administration

ทฤษฎี$ระบบราชการ Theory of Bureaucracy

ร�ฐบร�หาร Administrative state

การจั�ดการภาคร�ฐ Public Management

(Public Sector Management)

ทฤษฎี$การจั�ดการ Theory of Management

ร�ฐจั�ดการ Management State

Page 4: Public Management INDIA

Public Administration perspective

Public Management approach

Rules Objective

Due Process Efficiency

Anticipation Adaptation

Responsibility Direction

Formalism “The case” Innovation

Openness Secrecy

Compliant: voice Exit

Legality Effectiveness

Vocation Self-interest

Public Interest Profit

Page 5: Public Management INDIA

Public Management A Vision Statement

• A Self conscious field of study, organized in four subject areas, approached from multiple reference disciplines oriented to improving lay probing of theorical and situation issues, with individual works meetings appropriate standards of inquiry.

Page 6: Public Management INDIA

Field of Public Management

Executive Leadership In Government

Designing Program Organization

Managing governmentOperation

Public ManagementPolicy

Political Science

Public Policy

Management

Organization Science

Law

Rhetoric

Communication

Experience

Page 7: Public Management INDIA

Public Management 1. Management of information

2. Privatization

3. Rationality & Accountability

4. Planning & Control

5. Productivity and Effective use of human resource

Public Management has Three major domains.- Policy Management- Resource Management- Program Management

- Expand concept from POSDCORB to PAFHRIER

Page 8: Public Management INDIA

POSDCORB• P => Planning• O => Organization• S => Staffing• D => Directing• C => Coordinative • R => Reporting• B => Budgeting

PFHRIER• P => Policy analysis• F => Financial Management• HR => Human Resource Management• I => Information Management• ER => External Relations

Page 9: Public Management INDIA

Conceptual Framework for Public Management

• Human Relations and organization Development• System Theory• Generic Administration• Policy Analysis

The nation Public Management Research survey (NPMRS)

Page 10: Public Management INDIA

Lesson 2. Public and Private Management: Are They Fundamentally Alike in All Unimportant respects. Graham T. Ailison, Jr.Lesson 4. Comparing Public and Private Organizations. H.George Frederickson.

Public & Private Management1. Framing The issue: What is Public Management - Policy Management (See page 13) - Resource Management - Program Management

2. The MUSHKIN Report - Personnel Management - Work Force Planning - Collective Bargaining and Labor Management Relations - Productivity and Performance Measurement - Organization / Reorganization - Financial management - Evaluation, Research, Program and Management Audit

Page 11: Public Management INDIA

Similarities – How are Public & Private Management alike?

- POSDCORB

- Function of general Management (See page 16)

a) Strategy

b) Managing internal

c) Component Managing external

d) Constituencies

Difference – How are Public & Private Management difference?

Three orthogonal List of differences

- Impression comparison of Government & Business.

(see page 17) John T. Dunlop.- The Public Administration Review (see page 18 & lesson 4)- Six major differences between President of USA & CEO of major

corporations (see page 18) Richard E. Nestadt

Page 12: Public Management INDIA

a) Impression comparison of Government & Business.(John T. Dunlop).

1. Time Perspective

2. Duration

3. Measurement of Performance

4. Personnel constraints

5. Equity & Efficiency

6. Public Processes Vs. Private Processes

7. Role of Press and Media

8. Persuation and Direction

9. Legislative and Judicial impact

10. Bottom Line

b) The Public Administration Review (see page 18 & Lesson 4) - Environment Factor - Organization Environment Transaction - Internal Structure & Process

Page 13: Public Management INDIA

c) Six major differences between President of USA & CEO of major corporations (see page 18) Richard E. Nestadt

- Time-Horizon

- Authority

- Carrer system

- Media Relations

- Performance Measurement

- Implementation

Case of Doug Costle, Director of EPA & Roy Chapin CEO of American Motors.

Implications for Research of Public Management

Page 14: Public Management INDIA

Lesson 3 - Managing Government Governing Management (4 Hats) Mintzberg, Henry.

1. The Triumph of Balance

2. Beyond Public and Private (see page 300

- Privately Owned Organizations

- Publicly Owned Organizations (State Owned)

- Cooperatively Owned Organizations

- Non-Owned Organizations

คนม่$ 4 ลั�กษณ์ะ (3C+1S)

- Customers

- Clients

- Citizens

- Subject

Page 15: Public Management INDIA

The Myths of Managements- Particular Activities can be isolated both from one

another and from direct authority.- Performance can be fully and properly evaluated by

objective measures.- Activities can be entrusted to autonomous professional

managers held responsible for performance

Models for Managing Government (see page 34)- The Government As Machine Model.- The Government As Network Model.- The Performance Control Model- The Virtual Government Model- The Normative Control Model

Page 16: Public Management INDIA

Governing Management- Business is not all Good, Government is not all Bad.- Business can learn from Government no less than Government can

learn from Business and Both have a great deal to learn from Cooperative and Non-owned organizations.

- We need proud not Emasculated Government- Above all we need Balance among the different sector of society.

Page 17: Public Management INDIA

Lesson 5 – Paradigm of Public Administration (See page 51) Big Democracy, Big Bureaucracy - Nicholas Henry.

1. ข้&อจั(าก�ดในบร�ษ�ทแลัะร�ฐประศาสินสิาตร� แนวัเด�ม่ข้องสิหร�ฐ

- Administration by Ambassador

- Administration by Legislators

- Administration by Enfeebled Executive

- Attenuation: The legacy of Limited Public Administration

2. ร�ฐบาลั ผู้,&น(าในภาคร�ฐแลัะช$วั�ตผู้,&คนท$-เสิ.-อม่ลังเก�ดจัาก

- A Deepening Disaffection with Government and Public Leaders.

- A Deteriorated and Detoured Civic Life

Page 18: Public Management INDIA

3. ข้&าราชการ, ระบบราชการแลัะการรอดพ้&น (See page 59)

- Bureaucrats and Citizens

- Bureaucrats & Elected Politicians

4. Revolt and resistance

5. Why Bureaucracy ?

- Political Scientist: Political Pluralism

- Economist: Displacement

- Futurist: Interpreter of Complicated Things

6. Bureaucratic Power

Page 19: Public Management INDIA

7. Bureaucratic Sovereignty (see page 68)

- Bureaucrat and Legislators

- Bureaucrats and the elected Executive

8. Knowledge Management: The base of Bureaucratic Power

9. Exploring Bureaucracy, Understanding Government

10. Nichoras Henry Seprate Paradigm as per publication of Book

- Locus & Focus: Locus = Where

Focus = What

Page 20: Public Management INDIA

1900-1926 – Paradigm 1: The Politics/Administration Dichotomy1927-1937 – Paradigm 2: The Principle of Administration1938-1947 – The Challenges1947-1950 – Reaction to the Challenge1950-1970 – Paradigm 3: Public Administration As Political Science - Case Studies - Comparative and Development Administration - The impact of Political Science1956-1970 – Paradigm 4: Public Administration As Public Management The impact of Management - Publicness and Privateness - Definition of “Public” Administration1965-1970 – The Force of Separatism - Science, Technology and Public Policy - The New Public Administration - Pride to the Practitioners (See page 95)1970-Present – Paradigm 5: Public Administration As Public Administration

Page 21: Public Management INDIA

Paradigm Locus ศ0กษาอะไร (Institutional Where)

Focus ศ0กษาอย่�างไร (Specialized What)

1 . การบร�หารแย่กจัากการเม่.อง

ศ0กษาระบบราชการข้องร�ฐ ไม่�ช�ดเจันวั�าศ0กษาอย่�างไร

2. หลั�กการบร�หาร ไม่�สิ(าค�ญวั�าจัะน(าหลั�กการบร�หารไปใช&ท$-ไหน

ใช&หลั�กการบร�หาร

3. ร�ฐประศาสินศาสิตร�ในร,ปข้องร�ฐศาสิตร�

ศ0กษาระบบราชการข้องร�ฐ ไม่�ได&ให&ค(าตอบไวั&วั�าควัรจัะศ0กษาอย่�างไร

4. ร�ฐประศาสินศาสิตร�ในร,ปข้อง ศาสิตร�ในการบร�หาร

ไม่�แน�ใจัก�นวั�าควัาม่เป4น.”สิาธุ์ารณ์ะ”ข้องวั�ชาร�ฐประศาสินศาสิตร�อย่,�ตรงไหน

ทฤษฎี$องค�การ เทคน�คทางวั�ทย่าศาสิตร�การจั�ดการ เช�น OD, OR

5. ร�ฐประศาสินศาสิตร�ในร,ปข้อง ร�ฐประศาสินศาสิตร� (วั�ชาร�ฐประศาสินศาสิตร�พ้ย่าย่าม่ม่$เอกลั�กษณ์�ไม่�ข้05นอย่,�ก�บสิาข้าวั�ชาใดโดย่เฉพ้าะ)

ท�กข้�สิ�ข้ข้องประชาชน ก�จักรรม่สิาธุ์ารณ์ะข้องร�ฐ

ทฤษฎี$องค�การ เทคน�คการบร�หาร นโย่บาย่วั�เคราะห�สิหวั�ชา เน&นเร.-องค�าน�ย่ม่แลัะสิ�-งท$-ควัรจัะเป4น (normative)

พ้าราไดทางร�ฐประศาสินศาสิตร� ข้อง Nicholas Henry

Page 22: Public Management INDIA

Lesson 6 – The Public Sector 2000 (See page 102) Jan Erik Lane

• Introduction• Public Institutions and Interest

- Principle of Public Administration

- Motivation in Public Administration

- The Public Interest

- Information

- Governance Forms

Page 23: Public Management INDIA

Topic 1: Demarcation of the Public Sector

• Public Sector concept• Market and Bureaux• Nature of Goods• Justification of Public Resource allocation• Fiscal Federalism• Market Failure or Policy Failure?• Taxation policy Dilemmas• Justification of Redistribution• Equity• Macro or micro Demarcation

Page 24: Public Management INDIA

Concepts of Bureaucracy

• The Semantic Approach to Bureaucracy (see page 112)• Bureaucracy As Rationality• DYS Functions in Bureaux• Bureaucracy As Rigidity• Bureaucracy As Chaos• Bureaux in Economic Organization Theory• Bureaucracy As Oversupply• Bureaucracy As Size Maximization• Bureaucracy As Uncontrol• Bureaucracy As Private Choice

Page 25: Public Management INDIA

Topic 6: The logic of Public Sector Reform

• Demand for and supply of reform policies• Political or Economic Reforms?• Cut back Strategies• From Ex-ANTE (Before) to Ex-POST (After) Governance

(see page 181)• The Ex-ANTE Approach• Towards the Ex-POST Approach• Decentralization and Evaluation• From Authority to Exchange