t &d infosys

8/7/2019 T &D INFOSYS

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HR PracticesNandan Nilekani, CEO, President and Managing Director of Infosys.

Creating Highly Motivated workforce because this is not a factory where youcan monitor the quantum of output at the end of the day.

Attracting the best and the brightest

Campus and Technology is the world best

Pay a lot of attention to training and competency building.

Sophisticated appraisal system

Reward performance through variable pay

Retained the culture of a small company Split the overall business into several smaller independent units of

around 4,000 people each.


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World class facilities for Training & Working

70 Acres campus

Multi-cuisine food courts and recreation facilities

Swimming poolsGymnasium

Golf course for employees

Training: Informal

On the Job Training Company Developed a plan of Recruiting

Generic Analytical skills

High learning potential


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Training at Infosys was an Ongoing Process.

New recruits from colleges Joined Infosys

- Fresher Training Courses

- New Processes and Technologies

- MDP

- Leadership Development Programmes


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Training:

- Software Development

- Managerial skills

- Soft Skills

- Leadership and domain specific training

etc.- Best possible solution in any given

situation


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Focus:- High Quality Education- Conduct Research on Subjects that were of

use to the company- Evaluating new Technologies and tools. Four Groups:1. Programming languages & Methodologies

2. Operating System & Networking3. Database Management4. Transaction Processing & Software

Engineering.


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14.5 week Technical Program for all new entrants

2.00 Lakh expenditure on each new Employee

Global Education Centre Mysore

4,500 Employees at a time

270 acres Largest Training Center in the world

58 Training rooms & 183 faculty rooms

Largest gym in India

Cricket/ Volley-ball court, Squash court etc. A ModernAmerican University

New Employees Trained In:

- Culture and Values

- Technical and Managerial


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First Three Days:- Orientation about the Culture & Values of Infosys

- About the Companys customersFive Weeks: Foundation courses on:

- Programming- System Development- Inter Personal Skills

7 Weeks

Technology Courses Like:- C++- UNIX- HTML

First 14 Week Training is thought- Rewarding experience

- Lot of Learning- Sense of fulfillment for the youngsters- Job becomes easier for them.- A mini Projects- end team projects- designed in the from of real life projects.


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Practice oriented to improve the retentioncapacity

Generic Stream: Conceptual understanding:equal distribution for theory and practice

Platform specific stream: Application levellearning: 70% for practice


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Environment to promote peer learning

Promote team work and improve inter-personal skills

Real-life projects simulation


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Feedback from participants

Components of evaluation: assignments,projects, quizzes, tests and exams

Feedback from managers: 90-96% satisfactionrate

On-the-job performance and training

effectiveness: Positive correlation Other modes yearly surveys


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Competency system Individual Performance Organizational priorities Feedback from the clients TNA: Every employee Training Plan Training Interventions in 4 areas:

- Technical Training (50% Weightage)- Managerial & Skills Training- Domain training- Training on Quality processes.


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Business etiquette Business communication Assertiveness skills

Customer skillsA Mile Stone Programme

Pravesh Addressed the needs of the employeeswhen they assumed higher positions in the

organization First Time Traveler Programme (People training

first the abroad) Sensitizing the new cultures and workplace

conducted three days


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Personal trait understanding

Culture & Project elements appreciation

Customer interfacing

Communication skills corporate etiquette

Social interfacing


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Work PeopleWork People

Set DirectionSet Direction Performance FocusPerformance Focus Interpersonal EffectivenessInterpersonal Effectiveness Develop LeadersDevelop Leaders

Convert vision into goalsConvert vision into goals

Plan&organizePlan&organize

Change agentChange agent

Risk takerRisk taker

decisivedecisive

Display ownershipDisplay ownership

Display passionDisplay passion

Display learnabilityDisplay learnability

InnovativeInnovative

Eye for detailsEye for details

MotivateMotivateResult orientedResult oriented

Build trustBuild trust

CommunicateCommunicate

Listen to othersListen to others

ApproachableApproachable

Resolve conflictsResolve conflicts

Self confidentSelf confident

Recruit people betterRecruit people better

than selfthan self

Given & receiveGiven & receive

feedbackfeedback

Mentor/coach/roleMentor/coach/role

modelmodel

Support to achieveSupport to achieve

excellenceexcellence

Share the limelightShare the limelight

Technology BusinessTechnology Business

Functional/TechnicalFunctional/Technical

ExpertiseExpertise

QualityQuality Customer PartneringCustomer Partnering Relationship BuildingRelationship Building

Use TechnologyUse Technology

effectivelyeffectively

DemonstrateDemonstrate

technical/functionaltechnical/functional

knowledgeknowledge

Commitment to qualityCommitment to quality

Use strategic systemsUse strategic systems

& approaches& approaches

Build longBuild long--term relationshipterm relationship

ambitiousambitious

Add values to customerAdd values to customer

Set expectationsSet expectations

NetworkNetwork

Cross culturalCross cultural

diversitydiversity

Negotiate winNegotiate win--winwin

Outward focusOutward focus

Public good beforePublic good before

private goodprivate good


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360-degree feedback Development Assignments

Infosys culture workshop

Development relationships Leadership skills training

Feedback incentive programs

System process learning

community empathy and

Action learning

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