infosys 19106
TRANSCRIPT
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Powered by Intellect
Driven by Values
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Introduction
Infosys Technologies Limited is a global technology services
company headquartered in Bengaluru (Bangalore), India.
Infosys is one of the largest IT companies in India with 127,779
employees (including subsidiaries) as of june-2011.
Infosys have 63 global development centers, the majority of whichare located in India while others in Australia , Canada , China , Japan,
Mauritius, and at multiple locations in the United States and Europe.
Infosys offers offshore based software services such as application
development, software maintenance, Internet consulting, and
establishing software centers for their customers. Infosys was first Indian company to list on a US stock exchange
(NASDAQ).
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History
Infosys was founded on 2nd July 1981 by seven entrepreneurs, N.R.
Narayana Murthy, Nandan Nilekani, Kris Gopalakrishnan, S. D. Shibulal,
Ashok Arora, K Dinesh and with N. S. Raghavan officially being the first
employee of the company.
The founders started the company with an initial investment of INR 10,000(about US$ 250) and company was incorporated as "Infosys Consultants
Pvt Ltd." in Model Colony, Pune as the registered office. Relocates
corporate headquarters to Bangalore in 1983.
From a capital of US$ 250, Infosys have grown to become a US$ 5.73
billion (LTM Dec-10 revenues) company with a market capitalization ofapproximately US$ 43 billion.
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Mile stones
1981
Infosys is established by N. R. Narayana Murthy and six engineers
in Pune, India, with an initial capital of US$ 250
Signs up its first client, Data Basics Corporation, in New York
1983
Relocates corporate headquarters to Bangalore 1987
Opens first international office in Boston, US
1993
Introduces Employee Stock Options (ESOP) program
Acquires ISO 9001/TickIT certification
Goes public 1996
The Infosys Foundation is established
1999
Touches revenues of US$ 100 million. Listed on NASDAQ
Infosys becomes the 21st company in the world to achieve a CMM
level 5 certificationInfosys Business Consulting Services is launched
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Cont... 2002
Touches revenues of US$ 500 million
Nandan M. Nilekani takes over as CEO from N.R. Narayana Murthy,
who is appointed Chairman and Chief Mentor
2004
Revenues reach US$ 1 billion
Infosys Consulting Inc. is launched
2005Records the largest international equity offering of US$ 1 billion from
India
2006
N. R. Narayana Murthy retires from the services of the company
on turning 60. The Board of Directors appoints him as an Additional
director. He continues as Chairman and Chief Mentor of Infosys 2007
Kris Gopalakrishnan, COO, takes over as CEO. Nandan M. Nilekani
is appointed Co-Chairman of the Board of Directors
2008
Infosys crosses revenues of US$ $ 4.18 billion
Annual net profits cross US$ 1 billion
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Vision
"We will be a globally respected corporation."
Mission
"To achieve our objectives in an environment of fairness, honesty, and
courtesy towards our clients, employees, vendors and society at large."
Values
We believe that the softest pillow is a clear conscience. The values thatdrive us underscore our commitment to:
1. Client Value: To surpass client expectations consistently
2. Leadership by Example: To set standards in our business and
transactions and be an exemplar for the industry and ourselves 3. Integrity and Transparency: To be ethical, sincere and open in all our
transactions
4. Fairness: To be objective and transaction-oriented, and thereby earn trust
and respect
5. Excellence: To strive relentlessly, constantly improve them selves
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Responsibilities of BOD..
The COO is responsible for all customer service operations.He is also
responsible for innovation and research in technology advancements, new
initiatives and investments.
The CEO, COO, the other executive directors and the senior
management personnel are responsible for achieving targets. They
make periodic presentations to the Board on their responsibilitiesand performance.
An independent director means a person who is not an officer or
employee of the Company or its subsidiaries or any other
individual having a material pecuniary relationship or transactions with the
Company which, in the opinion of our Board of Directors, wouldinterfere with the exercise of independent judgment in carrying out
the responsibilities of a director
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Cont
Prof. Marti G. Subrahmanyam is a Lead Independent Director. He
represents and acts as spokesperson for the independent directors as a
group.
The Chairman and Chief Mentor is responsible for mentoring our core
management team in transforming us into a world-class, next-generation
organization that provides state-of-the-art, technology-leveraged businesssolutions to corporations across the world.
Chairman of the Board, is also responsible for all Board and corporate
governance matters.
The CEO and Managing Director is responsible for corporate
strategy, brand equity, planning, external contacts and other managementmatters. He is also responsible for achieving the annual business targets and
acquisitions.
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Leadership
Leadership is about raising the aspirations of followers and enthusing
people with a desire to reach for the stars.
-N.Murthy
Murthys special brand of ethical leadership has been widely recognized as
a key element in Infosyss incredible success.
Narayana Murthy turned a small software development venture that hehad set up with his friends in 1981, into one of the leading companies of the
country.
Infosys grew rapidly throughout the 1990s Narayana Murthy distributed the
company's profits among the employees through a stock-option program,
and adopted the best corporate governance practices. All this earned him
praise and respect. Narayana Murthy had built an organization that was respected across the world.
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Highlights of the year
Revenue guidance in US$ terms for FY11 was 16.0% to 18.0%, Actualachieved was 25.8%
Achieved revenues of US$ 6.04 billion and net profit of US$ 1.50 billionin fiscal 2011
Added 139 new clients during the year
Gross addition of 43,120 employees (net addition of 17,024) Our cash and cash equivalents stood at US$ 3.8 Billion as of Mar 31,
2011 (US$ 3.5 Billion as on Mar 31,2010)
Recommended a final dividend of ` 20 per share. Including Interimdividend of ` 10 per share, the total dividend recommended for the year is `30 per share amounting to ` 2,005 crore
Declared 30th year special dividend of ` 30 per share amounting to `2,008 crore
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Financial highlights
Revenues
(US$ million)
Gross profit
(US$ million)
4,8046,041
2,0552,544
20102011
20102011
26% 24%
1,460
1,779
1,313
1,499
2010
2011
2010
201122% 14%
Operating income
(US$ million)
Net Profit
(US$ million)
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Marketing Strategy
A key marketing strategy for Infosys has been "always believe in doing
unusual stuff, and thereby be in a position to secure our future and
growth
From the beginning, Narayana Murthy focused on the world's mostchallenging market - the US. He had two reasons for this. First, there was
no market for software in India at the time. He believed that Indian software
companies should export products in which they had a competitive advantage.
They were the first Indian company in the software industry to create a
wonderful global customer meet.
The people that they put in front of the customer right from day one to thelast is generally top class, well prepared, they have done due diligence,
crossed and are extremely customer-friendly, very competent.
Tremendous focus on quality within the company.
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Software Services
Client acquisitions during the quarter was 33 as compared to28 inthe previous quarter
Established new alliances with world leaders in various
domains including manufacturing, retail and financial services To help SunAmerica transform its legacy Policy
Administration System to a new web-based architecture
Creating a roadmap and an implementation plan for anEnterprise Portal for a banking, insurance and asset
management leader in Europe that is one of the largest globalfinancial conglomerates
Clients added in the retail segment include Target Corporation,Americas fourth largest general merchandise retailer
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Competitors
Industries where Infosys competes
1. Computer Services
2. IT services
3. Business Services 4. Consulting
5. Outsourcing
Major Competitors
1. Tata Consultancy
2. Wipro Technologies
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Banking Products
Infosys core banking solution, FinacleTMwas implemented in
Cosmos Cooperative Bank, one of Indias oldest banks.
Entered into an agreement with ICICI to offer Indias first end-
to-end financial fulfilment product, enabling online financial
transactions between enterprises
Forged a strategic partnership with Accenture, Nigeria, for
delivery of services and solutions
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Selection and Recruitment
The biggest challenge for a knowledge company like Infosys is to recruit,
enable, empower, and retain the best and the brightest talent.
We realized long ago that we had to make a compelling value proposition
to our employees, just as we did for our customers.-Mr. N. Murthy
In addition to looking for strong technology skills, Infosys believes inhiring people who have the capacity to continue learning.
Mr. Murthy defined learn ability as the ability to extract genericinferences from specific instances and use them in new, unstructuredsituations.
The company believes in importance of humility. As one Infosysexecutive pointed out,
If you arent humble, you arent open to learning.
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Cont
Infosys invests heavily in initial training and education .It is required that
each employee undergo a certain number of hours of training every year.
Infosys is the company of choice for campus recruitment programs in
most major engineering institutes such as IITs , NITs and other premier
engineering and management institutes such as the IIMs.
Campus hiring at engineering institutes typically starts in May andcontinues through September. Senior managers and officers from Infosys
actively paticipate in this hiring, to bring the next generation of
bright ,young and talented leaders for the company.
Off-campus: Infosys also accept resumes to the email-id and
candidate will get a call letter if he/she meet their academic criteria. Lateral entry: Engineers with experience from other organisations can
apply through email or posts
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Training and Development
Role based training(RBT): The training is aimed at assisting
employees in particular roles to mould themselves to those roles. Each
of the courses I training is well designed to enable employees to gain
knowledge and practical experience.
Just in time(JIT): These courses are delivered to project persons based
on their sudden or unforeseen requirements. These are the regular RBTstailored to meet the urgent and time bound requests of projects.
This is an online learning program which enables a reader to do a self
study of the course. Each topis also has a set of exercise at the end of
each session.
Higher Educatiom Support Policy (HES): is to encourage theemployees to continue education through distance learning or part time
programs in India wiith reputed academic institutions
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Motivation and Rewards
Having penetrated an extremely selective hiring process and landed a job
with one of the most prestigious firms in India, Infosys employees carries
plenty of intrinsic motivation.
Infosys has a three-pronged approach when it comes to ensuring employee
motivation. The company provides:
Learning value - add through opportunities for continuous learning and
exposure to technology and assignments, as Infosys partners with clients in
transforming their businesses;
Financial value - add through competitive salaries, variable pay philosophy,asset generation opportunities and;
Emotional value -add through a fair and rewarding work environment and a
culture that has been built in Infosys through various initiatives and system
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Key Success Factors
Sound Management Skills
Nurturing Working Atmosphere
Commitment To Values, Speed ,Imagination andExcellence
Personnel Management
Infrastructure
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Cont...
While dealing with investors, always
under-promise and over deliver.
Invest in well understood, proven product& not just R&D.
Have a healthy sense of paranoia and
respect for the competition. Leaders in the making.
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Achievements
Few achievements of Infosys are listed below :
In February 2001, Infosys Technologies Ltd. (Infosys) wasvoted as
the Best Managed Company in Asia in the InformationTechnology
sector, in leading financial magazine Euromoney's FifthAnnual
Survey of Best Managed Companies in Asia.
It has also been voted the "Most Admired Indian Company" inThe
Wall Street Journal Asia 200 for 10 years in a row since 2000. Infosys was also listed in the Most Admired Knowledge
Enterprises
(MAKE) 2008 study and Forbes' Asian Fabulous 50 for thefourth
consecutive year.
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References
Infosys Annual Report
infosys.com
wikipedia.org timesjobs.com
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Thank You