winning in china - philips - united states 1 energy management contract we strive for operational...
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Winning in China
Patrick Kung Member Executive Committee Royal Philips and CEO Philips Greater China
Morgan Stanley China Industrials Summit, Beijing, PR China June 18th, 2014
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Key takeaways Winning in China
China is a large and important market for Philips
2nd largest market of Philips globally
China has been a ‘global home’ for Philips since 2010
Over 17,500 employees
Operations in over 600 cities
Strong local innovation competence
Philips Research lab in Shanghai is the second largest globally (over 2,000 R&D staff)
Annual R&D investment of over EUR 110 million
Marketing innovations with award winning Air and Beauty apps
Philips has a strong brand position in China
#2 in China Brand Equity ranking1
2014 is the fourth consecutive year that Philips won the “Super Brand” award in China2
1 In Philips relevant competition pool (source: Heartbeat 2013) 2 Source: Superbrands China Benchmarking Report 2014
3 1 Energy Management Contract
We strive for operational excellence
Continue to drive operational excellence with LEAN and our End2End (E2E) and Business/Market Combination (BMC) approaches
Philips continues to invest in China
Chengdu LED Lighting Factory in Chengdu
Lighting Application Center in Chengdu
Energy service company in Wuhan to develop EMC1 business
Imaging Products Creation Center in Shenyang
Strategic Partnerships
Signed MOU with Alibaba on May 29, 2014 to cooperate on cloud computing and big data
Established connected road lighting JV with the China Electronics Corporation (CEC) group in 2013
Key takeaways Winning in China
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• Air and Domestic Appliances • Professional Lighting Systems and Services for indoor and outdoor • Integrated Healthcare services and solutions
• Energy efficient Lighting Solutions
• Mother and Childcare, Oral Healthcare • Advanced eye-care desk light • Preventive, therapeutic and monitoring Healthcare products
• Connected Air (award winning Philips Air app), iGroom (Male Grooming)
• Connected lighting • Clinical informatics solutions
• Personal Health Solutions • Healthcare Value Segment to address rising healthcare costs
Greater China will remain a major value creator for Philips Our business domains play well into Chinese mega trends
Urbanization
Aging population
Concern for health & wellbeing
Digitalization
Environment
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• Relentless focus on building innovative, locally relevant and customer-centric offerings
• Build digital capabilities that drive unique cross-sector and sector-specific areas of competitive advantage
• Developed a deep pool of local talent with global capabilities and relentless winning spirit
• Execute innovation programs more closely linked to local businesses, ensuring long-term competitive positioning as a technology leader
• Expand commercial and industrial footprint to lower tier cities
• Leveraging on our strong, award winning brand
Greater China will remain a major value creator for Philips We are enabled by strong capabilities
Deep Customer Insights
Technology & Business
Innovation
Geographic Footprint
The Philips Brand
Our People
Our capabilities
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Local R&D Key Research Areas in China
Healthcare
Ultrasound and MRI
Chronic disease management
Clinical informatics and analytics
Community and home care propositions
Sleep and respiratory solutions
Advanced clinical research
Lifestyle
Asian cuisine: nutrition extraction and sensory quality management
Skin Care and Male Grooming for China market Air Purification and Personal Care
Lighting
LED applications and standardization in consumer and professional lighting
Intelligent lighting solutions for indoor and outdoor, tailored for Chinese needs
Light Sources and Electronics
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We have strong market leadership in China
Continued rise of the middle class in China will drive growth for our categories
Accelerate retail coverage into lower tier cities
Invest and drive online sales and e-marketing
Winning with our End2End approach
Category market leadership
• Shaver • Hair Care • Oral Healthcare • Air • Garment Care • Floor Care
Consumer Lifestyle Improving people’s lives through meaningful innovation
Businesses
Personal Care Health & Wellness Domestic Appliances
• Leading in 6 categories
• Upper-middle-class will grow from 44 million in 2012 to 200 million by 2020
• Expected 170 million new migrants from rural areas by 2020 • We cover over 90% of cities in China
• Opened 3,100 new counters in past 3 years (over 8,000 counters in
total) and doubling the coverage in lower tier cities
• Online sales grew 4X since 2011
• Doubled Air Purifiers growth in 2013
• Launched 8 dedicated Male Grooming entry level products, shortened
time to market by 60% with lower costs
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Lighting Improving people’s lives through meaningful innovation
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Market leader in China
• No. 1 position in China lighting market, both conventional and LED
• Outright leadership in all B2B and B2C measured categories 3
• Leading transformation towards LED solutions and services
• Covering almost 1,600 cities with 30,000 outlets
2 Source: Global Intelligence Alliance, 2012-2013 competitor tracking report 2 China Electronics Corporation 2 Source: Heartbeat 2013
Businesses
Professional Lighting
Solutions
Automotive Light Sources &
Electronics
Consumer Luminaires
Lumileds
Significant growth opportunities for lighting in China
Winning in Professional Lighting Systems and Services
Winning in Consumer Luminaires
Accelerating growth in LED Lamps, Modules and
Drivers
• #1 in conventional and LED lighting1
• 2X the size of nearest competitors (both local and international), and significantly outgrowing them
• Strong LED growth in outdoor (55% of Philips sales) and locally relevant
propositions in indoor (33% of Philips sales) • JV with CEC2 group on connected road lighting
• Dedicated local portfolio like Chinese ‘Memories’ range
• Retail footprint of 500+ branded stores and 2,400+ shop-in-shops
• LED Lamps grew 4X since 2011
• LED Modules and Drivers grew more than 3X since 2011
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Top 3 brands in China
Ultrasound
Patient Monitoring Solutions
Cardiovascular X-ray
Digital Radiography
AED
Oncology Simulation and Planning
Outright leadership in 8 out of total 11
measured categories 1
Healthcare Improving people’s lives through meaningful innovation
1 Source: Heartbeat 2013
Businesses
Imaging
Systems
Home
Healthcare
Solutions
Customer
Services
45%
Patient Care
& Clinical
Informatics
Accelerate locally relevant innovation leveraging global platform and China spearhead
Build differentiated Value Segment model
Become the “go-to” partner for integrated services/solutions
Expansion into Clinical Informatics
Philips Healthcare China Academy
• Established Suzhou Healthcare Campus in 2009 which has introduced 10 new products since its inception
• Unique position leveraging our brand with the go-to-market model of a
local player (Goldway)
• Providing solutions through the continuum of care from preventive,
therapeutic, diagnosis, treatment and monitoring to chronic care
• Provide data driven services to improve access to and quality of care
through clinical informatics solutions
• Providing value added training to our customers
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Financing Solutions
Products
Clinical Informatics
Customer Service
Training & Education
Healthcare Value Segment Established a dedicated “Business - Market Combination” team to develop the winning strategy in China
Introduced 0% financing solutions for primary care providers
Over 10 new products introduced by Suzhou Campus
RHIN1 platform to county level hospitals
Optimizing customer service network and customer care program
Education program to healthcare practitioners in rural areas
Key distinctive differentiation
• Localized and cost-efficient Customer Services model to service key accounts in value segment
• Dedicated and cost-efficient go-to-market model built on Goldway platform
• Speedy, locally-relevant products
1 Regional Healthcare Informatics Network
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Environment
• Donating energy saving lamps for 264 rural schools in Yunnan, Gansu, Guizhou, Henan, Shanxi and Shandong
• Co-developed solar energy-powered LED street lighting project with Climate Group and Guiyang Municipality, which was awarded by UNFCCC as top 10 global models for Public-Private-Partnership
Healthcare
• Trained over 4,000 township doctors for women breast and cervical cancer screening program in rural areas
• Donations benefitting 1,500 children from families with severe financial difficulties
Education
• 17 Philips Hope Schools
• 264 Philips Goodwill Classrooms
• “One Small Step to Happiness” - nutrient breakfast program was carried out in rural primary schools in Yunnan, which helped 800 students who faced hunger and malnutrition
Commitment to Sustainability and CSR Focus on healthcare, environment and education
Sustainability
• Philips was honored as “Ambassador for Poverty Alleviation” by the China Foundation for Poverty Alleviation in 2014
• Philips was honored the 2014 AmCham Corporate Social Responsibility Innovation Award
• Philips was ranked 23rd among the Top 50 Best Global Green Brands by Interbrand in 2013, moving up 8 places from last year
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We are well positioned in all 3 Sectors to maintain sustainable growth in China
• Leading brand with key category leaderships
• Local innovation capability in R&D and marketing
• Strong End2End value chain locally
• Continued distribution/service network and online expansion
• Strategic partnerships with Alibaba and CEC
• Commitment to Sustainability and CSR
Key takeaways Philips in China
Will get photos with better resolution