ws rdd wr 204

Release March

WR Number WR 204

WR Name Pre cycle - NEXT STMT MAX LF

IT BA Abhishikta

Business BA Linda Fuller

Tech Lead

Dev Team

QA Spoc

QA Members

GO Live

Requirements Start Requirements End Process Flow Start

CC Number CC Raise Date Approved / Rejected

Change Control History

Classification: GECRB Birlasoft GDC Internal

Process Flow End Date TD Start TD End Date CUT Start CUT End Date

Change Control History


QA Start QA End Date


BR Number Business Requirement SR NumSR Sub

Number

1

High Level Business Process:

Many clients apply LPF's the night the payment is due and prior to cycle date, which

is classified as a Pre-Cycle LPF. Under certain circumstances the CH may qualify to

have that LPF waived (backdated, pmt received before cycle, waiver rule).

Often the CH will call in during this period and make arrangement for this fee to be

waived which can result in duplicate waivers or increase calls requesting to reallocate

the refund to reflect a core waiver vs. a promo waiver.

* This change will establish a process to clear the LPF during this Pre-Cycle

period, resulting in the

correct amount being processed at cycle.

* Applies only to LPF refund will work for full or partial "refunds"

* WR applies only to Pre-Cycle (NM will work for late fees billed at cycle)

All rules for deciding if a LPF waiver is to be completed or not are NOT impacted by

this work request.

1.1

Next Bill Date waiver Qualification process is a channel that would process an

approved/partially approved Pre-Cycle (CTD ) waiver on a day after the Next Bill Date

or before the cycle date for the account.

Parameter is set by the Client from which they may choose either of the process

listed below for processing a Pre-cycle Fee Waiver:

1. Regular Fee Waiver Process (No queuing for a Pre-cycle Late Fee)

2. Pre-cycle Fee Waiver Process that use Due Date qualification process

(Requests queued to PRE-

CYCLE Queue). ( If the user answers YES to Pre-cycle process)

3. Pre-cycle Fee Waiver Process that use Next Bill Date qualification process

(Requests details created as

a new CIS

Note with Unique Behavior ID and processed later by Chris's team)

4. Next Stmt Max Late Fee ( Pre-Cycle LF no queuing) - NEW

1.2

* The change impacts only the processing of this timing of the LPF waiver.

* Create a 4th option for Next Stmt Max Late Fee for the Pre-Cycle to clear out or

adjust the $$ amount.

Use non-mon 795-40 to include the new NM AC field NEXT STMT MAX LATE

FEE

EXECUTE FRPC "CNONMON", "16 digit card number ", "795", "40", "17 digit max

late fee amount with “assumed

decimal” (e.g.15.00 = 00000000000001500)"

a. e.g.15.00 = 00000000000001500 means fee updated/changed to charge that

amount

b. e.g.(17) 9's = 99999999999999999 means no update has happened

c. e.g. (17) 0s = 00000000000000000 means no fee charged.

Business Requirements System Application Requirements


1.3Present message to alert agent that refund occurs during nightly batch processing

1.4Request should follow same standards as the current "Regular Fee Waiver Process"

for error handling

1.5 Standard CCRP reporting format


SR Description

When client allows NEXT STMT MAX LF and selected fee is a pre cycle LF AND the

waiver is approved, then

WS will update the NEXT STMT LF Field(FDR screen -NM AC) instead of queuing the

transaction or processing the actual waiver.

When client doesn’t allow NEXT STMT MAX LF, then the normal rules for pre-cycle

waiver will apply.

Difference between the selected pre cycle LF amount and the approved pre-cycle LF

waiver amount is the amount that will be updated to the NEXT STMT MAX LF field.

System Application Requirements


Need to alert the agent that the fee will be adjusted during nightly batch at cycle.

Notes and CCRP will be captured for both success and failure of the NEXT STMT MAX

LF updation.

s


Comments / Assumptions

System Application Requirements


Issue Description Usecase Assigned to


Comments Status


Refer to the attached word document.

10a

LF

10.1a

Is NEXT STMT

MAX LF flag

true?

10.2a Determine

the max stmt LF

amount = Selected

Pre-cycle amount

– Approved pre-

cycle waiver amt

10.3a Trigger

the FRPC to

update the Next

Stmt LF amount

10.4a

Success?

10.5a

Capture Nxx &

CCRP???

10.6a

Capture Nxx &

CCRP???

Y

Y N

10.7a

Are there any

more Fee for

submit?

10a

LF1N

Navig

ation

10a

LF1

Y N


All clients will allow NEXT STMT LF now.

Set CLIENT_ALLOWS_NEXT_STMT_MAX_LF = true


Usecase Task s

Usecase Task Script Number

Usecase Task Note Number

Pre cycle - Next Stmt

Max LF

Update success


Max LF

Update failure

Usecase Task CCRP Number


Max LF

Update success Pre cycle success:Queue id –

92(PRECYCLE, Late Fee-Pre Cycle

Waiver)


Max LF

Update failure Pre cycle failure

Queue id: 93(PRECYCLEERROR, Late

Fee-Pre Cycle Waiver Processing Error)


Usecase Task CCRP Number


s New / Existing

New / Existing

AutoNote Details New Existing

Required Information

[Insert channel] [Insert Fee Type] Waiver Request from [insert caller id]/Reason

for Request: [Insert reason], [Insert reason detail]/Pre-Cycle WAIVER GRANTED,

update Next Stmt Max Late Fee [Successful]

Action Taken:

Requested to Waive: Repeat for each waiver [Insert fee type] for $[insert amount]/

dated [insert fee tran date]/ Amt Waived: Update Precycle Fee NM AC Next Stmt

Max Late Fee field [Insert amount]

new

Required Information

[Insert channel] [Insert Fee Type] Waiver Request from [insert caller id]/Reason

for Request: [Insert reason], [Insert reason detail]/Pre-Cycle WAIVER GRANTED,

update Next Stmt Max Late Fee Failed

Action taken:

Requested to Waive: Repeat for each waiver [Insert fee type] for $[insert amount]/

dated [insert fee tran date]/ Amt Waived: Update Precycle Fee NM AC Next Stmt

Max Late Fee field [Insert amount] Request has been queued [Account

Maintenance]

new

Tier 1 Tier 2

Level 1: Charge and Fees Level 2: Late Fee

Level 1: Charge and Fees Level 2: Pre-Cycle Waiver


Tier1 Tier2


Tier 3 Status

Level 3: Pre-Cycle Waiver Status: Pending

Level 3: Processing Error Status: Pending


Tier3 Tier4


Display reason


New / Existing


selected approved to be waived NM AC - update

25 25 0

25 0 no update

25 15 10


Use Case Name Sub flow FDR Screen Field Length

Pre cycle client allows next stmt max LF NM AC NEXT STMT MAX LATE FEE: 17


FRPC Packet Number

EXECUTE FRPC "CNONMON", "16 digit

card number ", "795", "40", "17 digit max

late fee amount with assumed decimal”

(e.g.15.00 = 00000000000001500) WS030006


Element Name

DTS Fields


Input Type

N/A

DTS Fields


Input Value Type Data Type File Name File Type DTS Table Name DTS Field Name

DTS Fields


Scenario Packet No


CIS Memo


Comments Notes CCRP


Messages


ws rdd wr 204

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