리더십 사관학교 ge크로톤빌 원장이 전하는 새로운 리더십
TRANSCRIPT
Tuesday, 20th October
Raghu Krishnamoorthy VP, Head of HR, GE Healthcare
Former Chief Learning Officer of GE
Leadership 101 from Crotonville @GE
There’s no such thing as a 130-year plan.
How GE has changed
1990s 2000s 2010s
Jack Welch Jeff Immelt Jeff Immelt
Ops Excellence Growth Simplification
Operational
Excellence Growth
Speed &
Simplification
How GE’s Culture Has Changed
1990 2000 2010
Ou
tco
me
s
Process rigor Globalization Speed
Six Sigma, Forced Ranking
Imagination Breakthroughs, Growth Values
FastWorks GE Beliefs T
oo
ls
Industrial
Internet
Advanced
Manufacturing The Global Brain
GE is shaping the future of work
1990s 2010s 2000s
• Vertical
• Command & control
• Decisions where the HQ is
• Matrix
• Multiple alignments
• Decisions where the power is
• Horizontal
• Outcome focused teams
• Decisions where the customer is
Changing the structure
Ongoing expectations,
feedback, coaching &
development
Jan Dec
To
uc
hp
oin
ts
New
Performance Development From ritual to impact
Jan Dec
To
uc
hp
oin
ts
Goals & Performance
review
Pay
Past
We All Rise Our leadership philosophy
Everyone at GE is a leader. When one person grows, we all grow.
Together.
Crotonville, our global leadership institute, is both a place and an ideal
40,000 PARTICIPANTS
4,200 CUSTOMERS
200 LOCATIONS
2,100 SESSIONS
We are collaborative.
We are experiential.
We are a meritocracy.
Leaders drive our culture. Culture drives our longevity.
GE Beliefs offer a new mindset, spirit and behaviors to help us deliver on simplification
Customers determine our success Stay lean to go fast Learn and adapt to win Empower and inspire each other Deliver results in an uncertain world
“Our best leaders are our best learners.” – John Rice, Vice Chairman
Our top leaders spend one-third of their time on leadership development
Tone at the top
Leadership development at GE: A career-long journey
A portfolio of opportunities to support individual and collective growth, across all career stages
About 80% of learning happens on the job
EARLY CAREER
EXPERIENCED
OMLP Operations Management Leadership Program
ITLP Information Technology Leadership Program
HRLP Human
Resources Leadership Program
FMP Financial Management Program
CLDP Communications Leadership Development Program
CLP Commercial Leadership Program
EEDP Edison Engineering Development Program
SLP Software Leadership Program
ECLP Experienced
Commercial Leadership Program
JOLP Junior Officers
Leadership Program
Building our next generation of leaders
ACCELERATORS
CLS Corporate
Leadership Staff
CAS Corporate
Audit Staff
CTS Corporate
Technology Staff
Leader in Residence programs demonstrate our commitment to leaders teaching leaders
Learning … the next gen
Learning is a necessity … development is a privilege
BrilliantU… meet the ‘new’ classroom
Traditional training
Online, on demand
Job aids
Coaching/ Mentoring Communities
of practice
Blogs/ Wikis
Social Learning
Time
Ex
pe
rtis
e
Holding people accountable
“What”
Performance + “How”
GE Beliefs = OUTCOMES
Ongoing and continuous
From ritual to impact
Contribute to Priorities
Continue/ Consider Insights
The new people reviews
Outcomes-based: Emphasis is on talent, not process
Dynamic: Ongoing dialogue, not one-time event
Inclusive: Considers leadership at all levels
Not just how good the talent is, but HOW GOOD THE TALENT FINDS US!