Ch. 2

ERPERP

Topic 2.1

http://ppt.cc/mJFq 2

ERP

(eCommerce)(B2C)

(B2B) (eBusiness)(integrated information

system)

(Supply Chain Management)(cross-echelon)(Value Chain)

http://ppt.cc/mJFq 3

(real-time)

Internet Intranet Extranet

IT/IS

http://ppt.cc/mJFq 4

2-1

http://ppt.cc/mJFq 5

ERPERPIS/ITERP

ERP(multi-modular) ERP

http://ppt.cc/mJFq 6

ERP (commercial

off-the-shelf package) ()

(system configuration) (customization)

ERP (application modules)

E.g. SAP R/3 ERP (best practices) (reference models)

http://ppt.cc/mJFq 7

ERP

http://ppt.cc/mJFq 8

ERP

http://ppt.cc/mJFq 9

Topic 2.2

http://ppt.cc/mJFq 10

ERP

http://ppt.cc/mJFq 11

2-3

http://ppt.cc/mJFq 12

http://ppt.cc/mJFq 13

ERP

http://ppt.cc/mJFq 14

(Executive Information System, EIS)

(Advanced Planning and Scheduling System, APS)

(Manufacturing Execution System, MES)

(Programmable Logical Controller, PLC)

(Supervisory Control and Data Acquisition, SCDA)

(Factory Floor Automation System, FFAS)

(activities)(tasks)

(driven by event)(stakeholders)

5W3H (What) (Why) (Who) (Where) (When) (How) (How Much) (How Long)

http://ppt.cc/mJFq 15

//

http://ppt.cc/mJFq 16

2-6

http://ppt.cc/mJFq 17

//

//

/

(quick

fix)

(Total Quality Management)

(Plan)(Do)(Check)(Act)PDCA

(BPR) BPR

BPRTQM

http://ppt.cc/mJFq 18

BPRHammerChampy (1993)BPR(enabler)

http://ppt.cc/mJFq 19

BPR Leavitt (1965)

KaplanNorton (1992)

http://ppt.cc/mJFq 20

BPRBPM

http://ppt.cc/mJFq 21

BPMBPM

http://ppt.cc/mJFq 22

-- -

--- -

- -

Topic 2.3

http://ppt.cc/mJFq 23

ERP

(intra-organizational business processes)(inter-organizational business processes)

(Modeling)(Integrating)(Monitoring)(Optimizing)

http://ppt.cc/mJFq 24

Zachman (1987) (2-1)

http://ppt.cc/mJFq 25

BPMBPM(2-2)

http://ppt.cc/mJFq 26

ERPERPBPM

http://ppt.cc/mJFq 27

BPM BPM

http://ppt.cc/mJFq 28

http://ppt.cc/mJFq 29

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

(Enterprise Ontology)BPM(business objects)

http://ppt.cc/mJFq 30

ERP

(Business Scenario Analysis)(process patterns)(instance)ERP(ERP Transaction)(Inter-Enterprise Cooperation)(e-Community Collaboration)

http://ppt.cc/mJFq 31

BPR

(client-server architecture)

(Concurrent Engineering)

http://ppt.cc/mJFq 32

(Business Concept Modeling)(Business Blueprints)(Process Maps)ERPERPERP

http://ppt.cc/mJFq 33

Topic 2.4

http://ppt.cc/mJFq 34

ERP

BPR -

BPRBPR

BPR http://ppt.cc/mJFq 35

BPR -(align)(enabler)

http://ppt.cc/mJFq 36

BPR -

http://ppt.cc/mJFq 37

-(Meta-Model)

(Visualization)

http://ppt.cc/mJFq 38

-(prototyping)

ERP http://ppt.cc/mJFq 39

-

http://ppt.cc/mJFq 40

Topic 2.5

http://ppt.cc/mJFq 41

ERP

(logical blueprint)

http://ppt.cc/mJFq 42

IDEFIDEF0IDEF0:

IDEF3IDEF3:

http://ppt.cc/mJFq 43

IDEF0 IDEF0

http://ppt.cc/mJFq 44

A0

IDEF0 IDEF0

45

IDEF3

46

ARISARIS(Architecture of

Integrated Information SystemARIS)

(descriptive views)

(requirement definition)

(design specification) ()

(implementation description) ()

http://ppt.cc/mJFq 47

(ARIS)

http://ppt.cc/mJFq 48

()

ARIS

(Function tree)(hierarchical)

(extended Entity Relationship ModeleERM)

49

ARIS ARIS

http://ppt.cc/mJFq 50

ARIS (1/2)

http://ppt.cc/mJFq 51

ARIS (2/2)

http://ppt.cc/mJFq 52

. ...

... ...

ARIS

http://ppt.cc/mJFq 53

ARISARIS

http://ppt.cc/mJFq 54

ARIS

http://ppt.cc/mJFq 55

ARIS

http://ppt.cc/mJFq 56

ARIS(PCD)(Event-

driven Process Chain, EPC)(Process Chain Diagram)

http://ppt.cc/mJFq 57

(EPC)

http://ppt.cc/mJFq 58

Topic 2.6

http://ppt.cc/mJFq 59

ERP

BPM e

ERP(Extended ERP)

Workflow Management Coalition

(Coordination Theory)(Multi-agent System)(Computer-Supported Cooperative Work)(Electronic Blackboard)(Distributed Artificial Intelligence)

http://ppt.cc/mJFq 60