aeon kl rdc supplier briefing 27 th / 28 th mar. 2013 aeon co. (m) bhd. aeon global scm sdn. bhd
TRANSCRIPT
AEON KL RDCSupplier Briefing
27th/ 28th Mar. 2013AEON CO. (M) BHD.
AEON GLOBAL SCM SDN. BHD.
Benefits Of Working With KL RDCDear Supplier;Since year 1984, AEON (Malaysia) has seen significant growth, and we are in midst of passion for growth towards a number 1 retailer in Malaysia, and also in ASEAN countries by then.
As our expansion grows rapidly, we would like to invite all of our business alliances to grow bigger together, as a strong win-win business team scenario. In conjunction of this, we have developed this new Kuala Lumpur Regional Distribution Centre (KL RDC) as our kick off infrastructure to support our continuous growth.
You know that being a part of our distribution center will provide you major benefits and services of which some are below;
1. An increased in availability leading to increase your sales2. Priority delivery to all AEON stores3. Faster replenishment to stores4. Higher frequent deliveries to stores5. Reduction in administration matter for supplier6. Reduced waiting time at each stores
This document outlines the rules for working in our supply chainThis pack provides you with details to understand the centralization ways of working.Please take time to read through the pack and feel free to contact us if you have any questions.
Regards,AEON Co. (M) Bhd.
3
Existing New
DC Network
Stock Point (8008)
XD/Consoli (8005)
Hamper (8007)
SSDC (8013)
Hamper (80XX)
Stock Point (8012)
XD/Consoli (8010)
DCSA (Shar Alam)
DCKL (PJ)
DCKL (PJ)
KL RDC (Bangi)
Temporary DC (Kajang)*
*Temporary DC (Kajang) will be combined to KLRDC(Bangi) on 2014
Supplier
Supplier
Supplier
Supplier
ALLStore
KVStore
DC Transfer Schedule Guideline
4
FunctionCurrent DCFinal Date
New DCStarting Date
DC code Date Dc code Date
DC
SP
SLHL*except EA
Receiving
8008
30/04 (Tue)
8012
06/05 (Mon)
FLEA* Receiving 30/04
(Tue)06/05 (Mon)
XDConsoli Receiving
8005
31/05 (Fri)
8010
01/06 (Sat)
GRN Collecting from DC 14/05 (Tue)
03/06 (Mon)
Hamper Hamper Receiving 8007 Closed TBD Mid.ofMay
DraftDraft
KUALA LUMPUR REGIONALDISTRIBUTION CENTRE
(KL RDC)- Supplier Manual -
AEON Co. (M) Bhd.~ Supply Chain Management ~
Ver. 1-1 (Effective Date: 06th May 2013)
Agenda
1. KLRDC Overview2. Requirements 1) KL RDC General Rules 2) Documentation 3) Packing Specifications(Cartons) 4) Packing Specifications(Palletize) 5) Delivery Booking 6) Transportation 7) Unloading3. Summary - RDC Reject Cases /Cases Penalty imposed 4. Contact List5. Supplier’s Acknowledgement
【 Appendix 】1. RDC Process Guideline2. Document Sample
Overview
RDC located at Bandar Baru Bangi. Monday to Saturday, 07:00 to 19:00, exclude peak season. Manage AEON warehouse facility
– Cross Dock (XD), Consolidation (CS) & Stock Point (SP). Stock Point items will be stocked in RDC to ensure excellent availability
and will be dispatched in 24 hours upon store ordering. Cross dock & Consolidation items are an amalgamation of store demand
and will be dispatched in 24 hours upon receiving at RDC. No stock held in RDC. Cater for existing AEON stores and subsequent new stores.
7
Distribution Centre Store Code (DC Code)
Receiving Hours Office Hours
KL RDC
XD (each) 07:00 – 19:00 (Monday to Saturday)
09:00 – 18:00CS (8010)
SP (8012)08:00 – 17:00
(Monday to Friday)
100 ㎞
: DC : Store
5 ㎞
Klang Valley
DCKL
DCSA
KL RDC
8
RDC Location
HC
9
Address:AEON Kuala Lumpur Distribution Centre (KL RDC)Jalan 6C/13, Off Persiaran KemajuanTaman Persiaran Bangi43650 Bandar Baru BangiSelangor Darul Ehsan
Telephone (Hunting Line):- To be advised -
Fax:- To be advised -
GPS:2.9476398, 101.76089692.9476398N 101.7608969E2°56'51.5033''N 101°45'39.2288''E
Address & Contact
Remark
Remark
10
Hamper Centre Location Remark
HC
11
Hamper Centre Location Remark
12
Hamper Centre Location Remark
13
Address:AEON Hamper CentreLot 37/38, Jalan P4/6Taman Teknologi Kajang43500 SemenyihSelangor Darul Ehsan
Telephone (Hunting Line):- To be advised -
Fax:- To be advised -
GPS:2.962306,101.8147232.962306N 101.814723E2° 57' 44.301”N 101° 48' 53.0028“E
Address & ContactRemark
14
Logistics & Information Flow
Supplier
AEON KL RDC
AEON Store
(Ordering & PO Data) (Accept PO & Create DO)
(Payment Advice)(Confirm Payment)
(RN Generated)
Logistic Flow
IT Flow
B2B SystemAEON HQ
Booking to KLRDC1
Security check by Guards3
Register lorry & drivers to KLRDC Office4
Unloading & Merchandises Inspected 5
Receive “Receiving Note”6
Arrive RDC 30min before appointment2
Pick up goods to take back, if any7
Inspection by our Security before leaving8
N-1 day BookingForm
DrivingLicense
RN
DO
RegistrationForm
*GRN
AppendixP-1
Supplier Delivery Process
* For the Details, Please refer each “Process Guideline”
AppendixP-2
AppendixP-3
AppendixP-4
AppendixP-4
AppendixP-5
AppendixP-6
- Document -
15
RegistrationForm
RegistrationForm
RegistrationForm
RegistrationForm
RegistrationForm
(Ref.) Booking Process Date Remarks
Day:N-1
09:00|
16:00
※1:Every suppliers are entitled to “GID” or “Normal suppliers” as per volume.※2:Check delivery volume against your quota allocated to each GID※3:Fill up “GID Booking- Form” given.※4:Fill up “Booking- Form” given.※5:Do by mail or fax only. Booking by call is NOT acceptable.
Day:N
GID Suppliers
Delivery to KLRDC on appointed time
GID Suppliers Normal Suppliers
Check volume
No
GID Booking Form Booking Form
Send to KLRDC
Get Booking#
Yes
Excess
Not Excess
※1
※2 ※3 ※4
※5
Booking must be done to Booking Centre within 09:00 - 16:00 of 1 working day before delivery time. Suppliers must check with KLRDC Booking Control Officer, if Booking# are not given after 1 hour after
booking. The phone # is : 03-XXX-XXXX Drivers must arrive and register his lorry to Guardhouse on/before appointment time. Cancellation must be done by 16:00 of 1 working day before delivery date booked. Delivery without booking can be rejected.
E-Mail: [email protected] Fax: 03-XXX-XXXXE-Mail: [email protected] Fax: 03-XXX-XXXXBooking Centre
16
Remark
【 Appendix 】 P-1Process Guideline &Document Sample
17
1-1 RDC General Rule
Ref Details
1RDC is not liable for any missing documents or un-collected stocks after issuance to driver or in the event driver refuses to collect.
2Anyone should be on proper dress and should bring ID, passport or driving license. (Please refer 1-2)
3Prohibited to approach to other area than waiting area, designated bay & designated toilets.
4Smoking & eating are prohibited in KLRDC compound, except at the designated area.
5Not allowed to bring bags, empty boxes and something you can put something into it.
6 Dispute about our classification of damage are not allowed.
7 Follow designated route to get to KLRDC (Please refer 1-3, 1-4)
8 Follow KLRDC Traffic rules (Please refer 1-5 ).
9Park lorries so that the lorries doesn’t block the traffic in KL RDC compound and along KLRDC entrance.
10 Suppliers follow KLRDC staffs’ instructions in KLRDC (incl. the surroundings).
18
N GO K
1-2 RDC Dress Code
RDC Visitor Pass
Shirts Tied-in
No Bags
Shoes
NO RDC Visitor Pass
Shirts Tied-OUT
Bags
Sandals
Long PantsShort Pants
KL RDC
1-3 RDC Access Route 1
19
KL RDC
1-4 RDC Access Route 2
20
Sc al e 1 : 1 00 0
16 .78
2
289D23
' 40"
24 2D 5 2' 5 0" 2 01 . 8 7 3
15
5D
53
'
50
"
1
57
.2
60
232 D 4 5' 20 " 4 7. 26 5
23 7D 2 5' 2 0" 6 8. 82 6
67 D 03 ' 10 " 47 . 1 6 767 D 03 ' 10 " 55 . 9 3 0
67 D 03 ' 10 " 65 . 3 5 1
48 . 1 0 224 7D03 ' 1 0 "
DI
VID
ER
67 D 03 ' 10 " 67 . 4 4 467 D 03 ' 10 " 48 . 1 0 2
67 D 03 ' 10 " 20 . 1 2 2
N
WAREHOUSE
ONE WAY
Lorry Waiting Area
GUARDHOUSE
Pe
rsiara
n K
emaju
an
Jalan 6C/12
1-5 RDC Traffic Flow
21
2-1 Requirement – Documentation
Ref Details XD
CS
SP
1Only WEB-EDI D/O hard copy are acceptable as proof of delivery. Any other documents are not acceptable, except for Admin & FOC item.
2 For Admin item, supplier required to bring AEON’s Manual PO & Suppliers’ Invoice.
3 For FOC item, supplier required to bring Supplier’s Invoice as proof of delivery.
4 Suppliers must issue amended D/O with exact item quantity to deliver, otherwise penalty may be imposed.
5Receiving Note (RN) is the final proof of actual received goods, and no dispute are accepted after RN acknowledged by supplier.
22
2-1 Requirement – Documentation
Ref Details XD
CS
SP
6
Any documents are to be collected by supplier on their way to leave RDC on the same day. RDC is not liable for any missing /lost documents suppliers fail to collect by the time supplier leave RDC.
23
3-1 Requirement – Packing Specifications(Cartons)
Ref Details XD
CS
SP
1
Packing merchandises of same SKU into different size & design are prohibited.Merchandise in carton with different merchandise name/logo are prohibited. (*Please refer 3-3)
2As for XD item, carton box must be clearly labeled with the “Carton Label” with correct store name which could be purchased from RDC.
3 As for food item, carton box must be clearly stated with “Product Expiry Date”.
4 Mixed item in one carton must have a separator. RDC to reject if this condition is not followed.
24
Ref Details XD
CS
SP
5
Price tag/label not attached for each of the merchandise (except food line), RDC to reject. Clothing / Soft merchandise = Price Tag Other boxes / Hard merchandise = Price Label
6 For Source Mark Barcode / Price Tag / Price Label, RDC to reject if Item Barcode & Price Tag can’t scan
7 Suppliers must bring masking tape / seal, and seal boxes after inspection by RDC.
8For FOC item, must be separated in different carton packaging with “FOC” indication, although the FOC item is the same merchandise’s item.
3-2 Requirement – Packing Specifications(Cartons)
25
26
1
2
3
4
Item B
Item A
Plain carton
Item A
Item A
Item A
Item B
Item A
Plain carton
Item A
Item B
Plain carton
Item A
Separator
Item B
3-3 Requirement – Packing Specifications(Cartons)
PlasticBags
Items Items
Cartons
27
3-4 Requirement – Carton Sticker & Price Label
35mm
60mm
60mm
30mm
28
3-5 AEON Carton Label
Send RDC “Label-Order Sheet” by fax by 15:00 1 N-1 day
Bring cheque / bank draft for the invoice amount with the invoice 3 N day
Have labels and receipt from RDC against check4 N day
Have invoice for the labels from RDC by fax2 N-1 day
※N Day = Day you pick label s from KLRDC .
Purchase label without 1 working day prior order by designated order sheet. Payment term through bank draft / cheque only. Paid to Hitachi Transport System (M) Sdn. Bhd. Account Number 1247-0003287-05-3 Cheque with RDC invoice copy. Cheque without RDC invoice are not acceptable. Dispute about labels quantity after receiving RDC receipt. Minimum order qty 100pcs / single store and combine store minimum qty 1000/pcs
Restrictions
Fax: 03-XXX-XXXX Tel: 03-xxx-xxxx
Booking Centre
29
Ref Details XD
CS
SP
1
Suppliers to palletize cartons in standard Ti-Hi arrangement and stack carton on or lower than 1,600mm including pallet’s height.Note: Ti = number of carton per layer, Hi = number of layer per pallet
2Supplier have to rent pallets until 30 days after "cargo released" to RDC if uses a rental pallet.
3
Only a standard 1100mm X 1100mm or1000mm X 1200mm, 4-way pallet with a minimum carrying weight 1000kg only are allowed.
4-1 Requirement – Packing Specifications(Palletize)
30
Ref Details XD
CS
SP
4
Pallets and cartons must be properly secured with sufficient stretch films to ensure stability and no over hanging from pallet. Cartons over hanging from pallet are not acceptable.
5
Stacking are not allowed to contains more 1 PO in 1 pallet, and must have same expiry date (for food item).
6
Standard format “Pallet Indication Sheet” provided by RDC to be filled up and to be pasted on every pallets for Stock Point & Consolidation.
4-2 Requirement – Packing Specifications(Palletize)
Ref DetailsXD
CS
SP
1
Supplier must comply to the agreed window time at all time. All Appointment supplier must call, fax or e-mail to RDC to get an appointment 1 day before. RDC to reject if no appointment is made.
2Agreed window time means registration time at the RDC Security Gate.
3
Delivery cancellation (with appointment) must inform RDC via email/fax at least 1 day before delivery day (by 16:00) or supplier shall be liable for a penalty from the merchandising side.
4If delayed more than 30 minutes from the appointment time, supplier must wait queue & become last supplier to receive for the day
5-1 Requirement – Delivery Booking
31
32
Ref DetailsXD
CS
SP
1
Supplier allowed to bring only “AEON" merchandise into RDC and exit with empty condition, except rejected / damaged / returned merchandise.
2
Supplier’s merchandise arrangement inside lorry must followed with - By DO & Store [XD Receiving] - By DO [Consolidation & Stock Point]
3
Helper is required to assist unloading minimum requirement: 1) 20 ton truck = 1 Driver + 2 helper 2) 10 ton truck = 1 Driver + 1 helper 3) <10 ton truck = 1 Driver
6-1 Requirement – Transportation
33
Ref Details XD
CS
SP
4Arrival earlier at RDC more than 1 hour before appointing time are not allowed. (to avoid congestion around RDC)
5RDC Bay height is 1300mm, suppliers’ vehicle’s specifications preferably should match with this height.
6
Single PO delivery with multiple lorries requires confirmation by supplier's coordinator on arrival all lorries at RDC to start receiving process. RDC shall not start receiving process if lorries arrival incomplete.
7
3rd party transporter is allowed to bring more than one suppliers' merchandise. Transporter must arrange the merchandise by supplier, by PO and by SKU, and separate it physically by separator in lorries.
6-2 Requirement – Transportation
34
Ref Details XD
CS
SP
8
Supplier must attend together with RDC Receiver during receiving process.
9
Pallet arrangement according to DO/SKU, Supplier must know to show or informed how to unload pallets according to DO.
10
Supplier must arrange delivery by vehicle or lorry allowed by RDC. Strictly no cars allowed.Details are following page.*Please refer 6-4
6-3 Requirement – Transportation
35
Motor cycle
Car
6-4 Requirement – Transportation
Company Van (with company logo)
Box Lorry
Canvas Lorry
Open Lorry
Trolley/Hand Carry
36
label
Light weight boxes(Upper side)
heavy weight boxes(Lower side)label label
ex. Store Code 1001
Item Code A
Item Code B Item Code Clabel
label
label label
label label
ItemCode A
ItemCode B
ItemCode C
Store Code 1001(in case of XD)
ItemCode A
ItemCode B
ItemCode C
Store Code 1002(in case of XD)
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
1. In case of XD (1) Unload by store and category and item (2) Use the cart rack/pallet for unloading (3) Please stack so that we can check the Carton Label (4) Please stack light weight items on upper side Please stack heavy items on lower side
7-1 Requirement – Unloading : XD
37
ItemCode A
ItemCode B
ItemCode C
ItemCode A
ItemCode B
ItemCode C
2. In case of Consolidation & Stock Point (1) Unload by item (1 item 1 pallet) (2) Use the pallet for unloading
7-2 Requirement – Unloading : CS & SP
Requirement – RDC Reject Cases
Ref Case
1 As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 7.
2 Drivers and staffs in improper dress.
3 Delivery by improper lorries/cars.
4 Drivers and staffs with bad manners/behaviors
5Lorry having goods of other suppliers and having goods for other destinations.
6
Price tag/label not attached for each of the merchandise (except food line). Clothing / Soft merchandise = Price Tag Other boxes / Hard merchandise = Price Label
7 For Source Mark Barcode / Price Tag / Price Label cannot scan
38
Requirement – Liquidated Damage
Ref Cases
1 As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 4.2.
2
39
Remark
40
CategoryPerson In
ChargeTelephone E-Mail
DeliveryAppointment
Booking CentreTo be advised09:00 to 16:00
Logistic Matter AEON SCM
To be advised09:00 to 18:00
To be advised
MerchandiseMatter
AEONMerchandiser - -
B2B Matter B2B Helpdesk03–2161 1088Mon to Fri09:00 to 18:00
Other Inquiry [email protected]
Contact List
Remark
41
Supplier’s Acknowledgement
Supplier are required to submit the undersigned acknowledgement of the AEON KL RDC Suppliers Manualby 30th April 2013.
Fax/Email:scm_email
Sample
Remark
【 Appendix 】 KL RDC Supplier Manual
- Process Guideline & Document Sample -
AEON Co. (M) Bhd.~ Supply Chain Management ~
Ver. 1-1 (Effective Date: 06th May 2013)
Booking to KLRDC1
Security check by Guards3
Register lorry & drivers to KLRDC Office4
Unloading & Merchandises Inspected 5
Receive “Receiving Note”6
Arrive RDC 30min before appointment2
Pick up goods to take back, if any7
Inspection by our Security before leaving8
N-1 dayAppendix
P-1
Supplier Delivery Process
AppendixP-2
AppendixP-3
AppendixP-4
AppendixP-4
AppendixP-5
AppendixP-6
43
P-1 Booking Process Date Remarks
Day:N-1
09:00|
16:00
※1:Every suppliers are entitled to “GID” or “Normal suppliers” as per volume.※2:Check delivery volume against your quota allocated to each GID※3:Fill up “GID Booking- Form” given.※4:Fill up “Booking- Form” given.※5:Do by mail or fax only. Booking by call is NOT acceptable.
Day:N
GID Suppliers
Delivery to KLRDC on appointed time
GID Suppliers Normal Suppliers
Check volume
No
GID Booking Form Booking Form
Send to KLRDC
Get Booking#
Yes
Excess
Not Excess
※1
※2 ※3 ※4
※5
Booking must be done to Booking Centre within 09:00 -16:00 of 1 working day before delivery time. Suppliers must check with KLRDC Booking Control Officer, if Booking# are not given after 1 hour after
booking. The phone # is : 03-XXX-XXXX Drivers must arrive and register his lorry to Guardhouse 30 minutes before appointment time. Cancellation must be done by 16:00 of 1 working day before delivery date booked. Delivery without booking can be rejected.
E-Mail: [email protected] Fax: 03-XXX-XXXXE-Mail: [email protected] Fax: 03-XXX-XXXXBooking Centre
44
Remark
45
Process Remarks※1:Guardhouse check arrival time against appointed time. ※2:Guards check lorry spec against KLRDC regulations. Also check lorry sealed by seal (s) with same serial No. as one (s) mentioned on delivery note.※3:KLRDC may reject receiving or allocate last turn of the day.※4:Guards check driver and helpers’ dress against dress code.※5:Leave ID or driving license of ALL persons to enter.※6:Don’t park out of parking area, unless instructed to do so.※7: Only driver go to Office to register. The others must be in lorry until offloading .
In-Time Arrival ?
Arrive at KLRDC Guardhouse by30minutes before appointment
※1
Fill up Register-Form to register driver, helpers & lorry
Park lorry in Parking Area
Rejected or allocated last turn of the day .
Lorry Check
Drivers come to Office to register
Get 2 copies of Register-Form against ID card or Driving license
P-2 Security Check
No
Yes
No
Yes
※3
※2
※5
※6
※7
Dress Check
Yes
No※4
46
Process Remarks
※1: ※2:
Arrive at KLRDC Office by 15minutes before appointment
Take number card and waiting for called in waiting area.
P-3 Registration
※1
Hand over Register-Form, Delivery Order(D/O) to Office
Take assigned bay card from Office
Move lorry to designated bay
Approach to area in the warehouse other than waiting area. Driver waiting out of designated area. Helpers waiting out of lorry. Smoking & Eating in KLRDC Use other toilet than designated. Stay in waiting area without purpose of waiting for call from KLRDC Office.
Restrictions
Return-Goods Have Goods Return Note( GRN) from office
Not Have
Have
47
Process Remarks
※1:Inspectors check bay# card and seal number(s) against D/O※2:Driver & helpers offload merchandises by D/O# and open a box by SKU.※3:Inspectors check merchandises separated in lorry and check packing style & AEON carton label pasted on ALL packages.※4:Inspectors can instruct drivers to move off loading bay to re-arrange merchandises. ※5:Inspectors check product code & its q’ty of merchandise against D/O, and also check cartons conditions. Driver & helpers seal back boxes after inspection by their own tapes/seals. ※6:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and sort merchandises by D/O
Check
Return-Goods Process
P-4-1 Unloading & Inspection : XD
Yes
No
※3
※5
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload merchandises onto pallets by D/O
※4
Inspection
Yes
No
Column on Register-Form for rejected items filled up by
InspectorsOK
NG
Return-Goods※6
Not Have
Have
※2
Driver go to Office to have Receive-Note and stamp on Register-Form
48
Process Remarks
※1:Inspectors check bay# card and seal number(s) against D/O※2:Inspectors check if “Consoli- Indication” on palletized merchandises. ※3:Inspectors can instruct drivers to move off loading bay to re- arrange merchandises. ※4:Check product code & its q’ty of merchandise against D/O, and also check cartons conditions.※5:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and put “Consoli Indication”
Check
Return-Goods Process
P-4-2 Unloading & Inspection : Consoli
Yes
No
※2
※4
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload palletized merchandises by D/O
※3
Inspection
Yes
No
Column on Register-Form for rejected items filled up by Inspectors
OK
NG
Return-Goods※5
Not Have
Have
Driver go to Office to have Receive-Note and stamp on Register-Form
49
P-4-3 Unloading & Inspection : DCSP
49
Process Remarks
※1:Inspectors check bay# card and seal number(s) against D/O※2:Inspectors check if “DCSP Indication” on palletized merchandises. ※3:Inspectors can instruct drivers to move off loading bay to re- arrange merchandises. ※4:Check product code & its q’ty of merchandise against D/O, and also check cartons conditions.※5:Lorry to move to Return-Goods bay and collect return-goods, if requested by Office
Move lorry to designed bay
※1
Hand over Register-Form, D/O to designated KLRDC staff
Have Inspector’s acknow-ledgement on Register-Form
Move the lorry off from the loading bay and put “DCSP Indication”
Check
Return-Goods Process
Yes
No
※2
※4
Have KLRDC staff cut seal(s) on lorry
Check
Driver & helpers offload palletized merchandises by D/O
※3
Inspection
Yes
No
Column on Register-Form for rejected items filled up by Inspectors
OK
NG
Return-Goods※5
Not Have
Have
Driver go to Office to have Receive-Note and stamp on Register-Form
50
7
Violation of RDC Delivery Regulations Drivers & all helpers don’t attend inspection. Occupy bays long time due to improper loading of merchandises. Sorting merchandises for XD in bay and in lorry. Dispute about RDC’s classification of damage.
Restriction
Cases may be taken as damaged-goods
P-4-4 Inspection Procedures
ScratchDentedDirty
TornTorn
51
Process Remarks
※1: Driver check receiving goods against GRN.
Have GRN from Office in Register
Offloading merchandises and move to GRN area with lorry
RDC staffs correct GRN statements
Check
P-5 Goods Return
※1
Hand over GRN to RDC staff and
Receive Goods to take back
OK
NG
Drivers make signature on GRN as receiving acknowledgement
Drivers have GRN column on Register-Form filled by RDC staffs
Driver go to Office to have R and stamp on Register-Form
52
Process Remarks
※1 Lorry must come to guardhouse within 10 min. after getting RN.※2:Guards inspect lorry compartment and confirm goods stated on GRN and/or Register form only on the carrier. ※3:Guards inspect drivers & helpers’ belongings.
※1
Have further instructions from RDC
Inspection
P-6 Security check before leaving
NG
※3
Inspection
Driver go to Office to have Receive-Note and stamp on Register-Form
Move to Guardhouse and hand over GRN & Register-Form to Guards
NG
OK
OK
Have GRN from Guardhouse.
Exchange Pass with driving license & ID card of all persons
Leave KLRDC
※2
53
P-7 Rental Pallets
HTSM
54
Sample - Delivery Order : XD
8010 RDC-KL
80101000222966
80101000222966
55
Sample - Delivery Order : Consolidation80111000245146
8011 RDC-KLRDC-KL (CONSOLIDATION)8011
56
Sample - Delivery Order : SP
8012 RDC-KL (STOCK POINT) RDC-KL
80121000006342
80121000006342
57
Sample – Carton Label Order Sheet
Order Date Office Number
Supplier Code Supplier Name
Person In Charge Contact Number(Handphone)
Office Fax Number Order Inv. Number (fill in by KLRDC once confirm order)
Code Short Name Code Short Name Code Short Name
1 1001 TM 26 1027 SMG 51 5101 FPBM
2 1002 MLK 27 1028 - 52 5102 FPQB
3 1003 WM 28 3001 MVDD 53 5103 FPBT
4 1004 BU 29 3003 MVKK 54 5104 FPBU
5 1005 BBK 30 3004 MVAM 55 5105 FPRW
6 1006 IPH 31 3005 MVDP 56 5106 FPTM
7 1007 MV 32 4002 JSS2 57 5107 FPIS
8 1008 BP 33 4003 JSTC 58 5108 FPSM
9 1009 TU 34 4004 JSTE 59 5109 FPTE
10 1010 PJ 35 4005 JSCS 60 - FPAU
11 1011 MP 36 4007 JSBT 61 5114 FPMC
12 1012 S2 37 4008 JSMP 62 5111 -
13 1013 TC 38 4009 JSAU 63
14 1014 CS 39 4010 JSBI 64
15 1015 TE 40 4202 OSCS 65
16 1016 QB 41 5005 WNMV 66
17 1017 BS 42 5006 WNBU 67
18 1018 BT 43 5007 WNTM 68
19 1019 SPC 44 5010 WNBS 69
20 1020 AU2 45 5008 WNTE 70
21 1021 BI 46 5012 WNMC 71
22 1022 MLK2 47 5013 WNPJ 72
23 1023 MC 48 5011 WNBI 73
24 1025 RW 49 5014 WNAU2 74
25 1026 IPS 50 5015 WNBT 75
Remarks :
1) Order must be make 1 working day latest by 15:00 before collection date.
4) Minimum order quantity 100pcs / single store and combine minimum quantity = 1000pcs.
5) Order other than using "AEON Carton Label Order Sheet" will not be entertain.
Qty
AEON Carton Label Order Sheet
Store Store StoreNo No NoQtyQty
58
Sample - Appointment Booking Form
BOOKING TO BE SEPARATEDBY APPOINTING TIME BY THETIME
7. Number of lorry to send *Trolley is to be taken as "VAN" BOOKING NUMBER
1 unit
1 unitx16ton 20ton3ton 5ton 8ton
x
2 VAN 1ton
5ton 8ton 16ton 20ton1 VAN 1ton 3ton
HARD EA
XD
6. Goods-Categoly in Malay
FOOD SOFT
DCConsoli5. Delivery Mode in Malay
Month4. Booking in Malay
TimeDay
DayMonth3. Apply on in Malay
1. Supplyer Name in Malay
2. Supplyer Code in Malay
BOOKING FORM FOR NON-GID SUPPLIER
59
Sample - Registration Slip
c. Inspectors to fill in (in Malay) d. GRN to fill in (in Malay)
4. GRN No. in Malay
I hereby certify to receive GRN of said No. In Malay
1. Bay No. in Malay
2. PIC of the Bay in Malay
3. Return Goods in Malay
Not Havein Malay
Havein Malay
e. Security to fill in (in Malay)
5. Delivery Mode in Malay
5 ton 8 ton 10 ton
ConsoliXD DC
a. Driver to Fill in (in Malay)
b. RDC Office to Fill in (in Malay)
20 tonVan / 1tonTrolley 3 ton
Take number inyymmdd-xxx(Sequence #)
Register Number.
8. IC No. in Malay
9. Mobile No. in Malay
1. Booking No. in Malay
7. Driver Name in Malay
6. Lorry type. in Malay
Register Form
2. Supplyer Name in Malay3. Supplyer Code in Malay4. Lorry No. in Malay
60
Sample - Receiving Note (RN)
Draft Update LogDate Log
2013 Jan 14th 1st Circulation for review/feedback from SCM (Operation) & Hitachi
2013 Feb 08th Discussed with HTSM and SCM team during the Friday’s meeting.
2013 Feb 09th Merged the ‘Requirements’ into the slide after sorting.
2013 Feb 09th SUGA checking & amend
2013 Feb 13th HTSM inserts some slide and rearrange order of slides.
2013 Feb 14th SUGA combined Aeon & Hitachi slide
2013 Feb 14th WiS added Sample of Carton Sticker & Price Label
2013 Feb 17th SUGA combined Aeon & Hitachi slide
2013 Mar 27th & 28th *Supplier’s Briefing Session