리더십 사관학교 ge크로톤빌 원장이 전하는 새로운 리더십

Tuesday, 20th October

Raghu Krishnamoorthy VP, Head of HR, GE Healthcare

Former Chief Learning Officer of GE

Leadership 101 from Crotonville @GE

There’s no such thing as a 130-year plan.

How GE has changed

1990s 2000s 2010s

Jack Welch Jeff Immelt Jeff Immelt

Ops Excellence Growth Simplification

Operational

Excellence Growth

Speed &

Simplification

How GE’s Culture Has Changed

1990 2000 2010

Ou

tco

me

s

Process rigor Globalization Speed

Six Sigma, Forced Ranking

Imagination Breakthroughs, Growth Values

FastWorks GE Beliefs T

oo

ls

Industrial

Internet

Advanced

Manufacturing The Global Brain

GE is shaping the future of work

1990s 2010s 2000s

• Vertical

• Command & control

• Decisions where the HQ is

• Matrix

• Multiple alignments

• Decisions where the power is

• Horizontal

• Outcome focused teams

• Decisions where the customer is

Changing the structure

Ongoing expectations,

feedback, coaching &

development

Jan Dec

To

uc

hp

oin

ts

New

Performance Development From ritual to impact

Jan Dec

To

uc

hp

oin

ts

Goals & Performance

review

Pay

Past

We All Rise Our leadership philosophy

Everyone at GE is a leader. When one person grows, we all grow.

Together.

Crotonville, our global leadership institute, is both a place and an ideal

40,000 PARTICIPANTS

4,200 CUSTOMERS

200 LOCATIONS

2,100 SESSIONS

We are collaborative.

We are experiential.

We are a meritocracy.

Leaders drive our culture. Culture drives our longevity.

GE Beliefs offer a new mindset, spirit and behaviors to help us deliver on simplification

Customers determine our success Stay lean to go fast Learn and adapt to win Empower and inspire each other Deliver results in an uncertain world

“Our best leaders are our best learners.” – John Rice, Vice Chairman

Our top leaders spend one-third of their time on leadership development

Tone at the top

Leadership development at GE: A career-long journey

A portfolio of opportunities to support individual and collective growth, across all career stages

About 80% of learning happens on the job

EARLY CAREER

EXPERIENCED

OMLP Operations Management Leadership Program

ITLP Information Technology Leadership Program

HRLP Human

Resources Leadership Program

FMP Financial Management Program

CLDP Communications Leadership Development Program

CLP Commercial Leadership Program

EEDP Edison Engineering Development Program

SLP Software Leadership Program

ECLP Experienced

Commercial Leadership Program

JOLP Junior Officers

Leadership Program

Building our next generation of leaders

ACCELERATORS

CLS Corporate

Leadership Staff

CAS Corporate

Audit Staff

CTS Corporate

Technology Staff

Leader in Residence programs demonstrate our commitment to leaders teaching leaders

Learning … the next gen

Learning is a necessity … development is a privilege

BrilliantU… meet the ‘new’ classroom

Traditional training

Online, on demand

Job aids

Coaching/ Mentoring Communities

of practice

Blogs/ Wikis

Social Learning

Time

Ex

pe

rtis

e

Holding people accountable

“What”

Performance + “How”

GE Beliefs = OUTCOMES

Ongoing and continuous

From ritual to impact

Contribute to Priorities

Continue/ Consider Insights

The new people reviews

Outcomes-based: Emphasis is on talent, not process

Dynamic: Ongoing dialogue, not one-time event

Inclusive: Considers leadership at all levels

Not just how good the talent is, but HOW GOOD THE TALENT FINDS US!