7 1 255418

Competency and Effective Training

. *

(Training)

(Competency)

..

2558

( , 2554)

*

7 1 2554 19

(

, 2546)

( , 2551)

(Competency)

( , 2543)

(Effective Training)

(2539)

(2539)

(2546)

(Knowledge) (Skills)

(Attitude)

(2548)

(2554,

5) (training)

(knowledge) (skill)

(ability) (attitude)

7 1 255420

(Goldstein, 1993)

(P. Nick Blanchard and James

W. Thacker ,2007)

(Raymond, 2010)

()

(Knowledge) (Skills)

(Attitudes)

7 1 2554 21

(Actual organizational competency: AOC)

(Expected organizational competency:

EOC)

3 1,000

17

1,000

(P. Nick Blanchard and James

W. Thacker ,2007)

(Competency)

( , 2550)

(Competency)

(David C.

McClelland)

( , 2548)

David C. McClelland

1

1.

,

:

:

1 1 1. 1. (Skills) (Knowledge) (Self-concept) (Attitudes) (Value) (Traits) (Motive)

1.

,

1

7 1 255422

1 1.

1.

(Skills)

(Knowledge)

(Self-concept)

(Attitudes)

(Value)

(Traits)

(Motive)

1.

(Scott B. Parry, 1997

, 2548)

McClelland

(Traits),

(Self-concept), (Motive)

(Attributes)

(Knowledge) (Skills)

(Attributes)

3

(Knowledge)

(Skill)

ICT

(Attributes)

(David

C. McClelland) 2

7 1 2554 23

1 . ( T h r e s h o l d

Competencies)

2.

(Differentiating Competencies)

(2550)

5

1. (Core Competencies)

2 . (Pe r sona l

Competencies)

,

3 . ( F un c t i o n a l

Competencies)

4. (Job Competencies)

5. (Managerial

Competency)

(David D. Dubois, Wil-

liam J. Rothwell, 2004,

7 1 255424

, 2550)

(Competency-Based Training)

(Employee Competency)

(Organizational Competency)

(2546)

(gap)

(Effective Training)

(Planned Training)

2

1.

(Competency-Based

ISD Model)

9 ( , 2550)

1.1

(Competency Gap) (

)

(Excellent Performance)

(Characteristics)

(Core Competency)

(Performance Discrepancy)

2.

2.1 (Organizational

Analysis)

7 1 2554 25

(2554)

1.

2.

( , 2554, 48-49)

3.

(innovation)

2.2 (Job or Task Analysis)

(task analysis)

(knowledge) (skills)

(attitudes)

(functional competency)

2.3

(Person Analysis)

(Excellent

Performance)

7 1 255426

-

(Actual competency > Expected competency)

-

(Actual competency = Expected competency)

-

(Actual competency < Expected competency)

-

-

-

( , 2550)

3.

(Training Needs Assessment: TNA)

2

7 1 2554 27

-

-

(

, 2554, 44)

4.

3

3

5.

4

6.

7 1 255428

7.

(Formative Evaluation)

8.

9 .

(Summative Evaluation)

-

-

-

2.

(Competency-Based Training System)

1. (Vision) (Mission)

(Core Value) (Strategy)

(Core

Competency)

(Excellent

Performance)

7 1 2554 29

2. (Competency

Name) (Competency

Definition) (Proficiency Level)

(Behavior Indicator)

3.

2

4.

( , 2550)

5.

4

(Individual Development Plan- IDP)

6.

6.

: :

(Competency)

1. (Achievement Orientation)

5 5 0

2. (Communication Skill)

4 4 0

3. (Quality Focus)

4 3 -1 - -

4. (Teamwork)

5 5 0

5. (Continuous Learning)

4 5 +1

6. (Continuous Improvement)

4 4 0

1

1. 2. (Development Center

1

7 1 255430

1.

2.

(Development Center

Feedback) (Self-

development Resource Guides)

(Computer

and Interactive Video assisted Self- instruction)

(Job Assignment)

(Mentoring System)

3.

(Training Road Map)

4.

(In-house Training)

5.

6.

( , 2550)

2

1.

(Competency-Based

ISD Model)

2.

(Competency-Based Training

System)

7 1 2554 31

(2546) (Competency-Based Approach)

: .

(2554) ( 7) :

.

(2543) Competency-Based Human Resources Management

21 4 (-), 11-18.

(2546) Competency 99 (-), 55-63.

(2546)

.

(2539) ( 2) :

(2539) :

.

(2548) : 420436

Administering and management for training program :

(2554)

402401 Training for Professional Development :

(2548) Competency Based

Learning. :

(2550) Competency Based HRM :

()

(2551) ( 3)

:.

Dubois, David D. and Rothwell William J. (2004) Competency-Based Human Resource

Management Palo Alto, CA: Davies-Black Publishing.

7 1 255432

Goldstein, I. L. (1993) Training in organization: Need assessment, development, and evaluation

(3rd Edition) Pacific Grove, CA: Brooks/Cole.

McClelland, D. C. (1973). Testing for competence rather than intelligence. American

Psychologist 28(1).

P. Nick Blanchard and James W. Thacker (2007) Effective Training Systems, Strategies, and

Practices (3rd Edition) New Jersey: Pearson Prentice Hall.

Raymond A. Noe (2010) Employee Training and Development (5th Edition) New York: McGraw-

Hill.