Address: House number 58, second floorE-block, RPS Janta flat, VikaspuriNew Delhi-11001, IndiaContact number: +91-9717278361Email Id: arunsharma3004@gmail.com

P R O F E S S I O N A L P R O F I L E

Software Engineer having 2.8 years of combined experience in Application and Production support, Performance testing and Manual testing

Looking for a long term technical role that will allow me to utilize my experience along with incorporating my skills and knowledge

P R O F E S S I O N A L W O R K E X P E R I E N C ECavisson Systems Inc. Noida

Software Engineer, from November 2014 – present

Application Support and Performance testing for US client E-Commerce Website KOHLS by using company tool Netstorm and Net Diagnostic, Script recording, scenarios creation using Netstorm tool

Drilling down up to method level and finding the inconsistency produced if any to clients

Executing several Tests on the real production load by recording the script and make the changes as per the consistency to be maintained on the site and analyzing performance of the site.

Analyzing JFR, Thread Dumps, GC Logs, Hotspot threads.

Responsible for 24*7 live traffic/ website monitoring

Provide and validate solutions for performance bottlenecks and provide Best Practices and Recommendations. Exhibit logical troubleshooting and creative problem solving skills along with the ability to implement the performance testing process

Sending alerts regarding server health, root cause analysis of issues on server side

Send mail configuration in Unix OS

Worked on Functionality Testing, Integration Testing, Regression Testing, Load Testing, Upgrade Testing and User Acceptance Testing, Release Testing, Browser Based Testing.

Experience on Production UNIX servers, Networking Concepts.

Periodic sending server health stats to client.

Maintaining the resultant report and delivering to the client.

Direct Interaction with the client for debugging the issues.

Giving live demo/presentation of tools used

TCP dump analysis

Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communication

Arun Sharma

Working on ticketing tools

Nimbuzz Internet India Pvt. Ltd

QA intern, from December 2013 - June 2014

Manual testing on Nimbuzz chat and voice calling application on different OS like Android, IOS, Windows, kindle etc

Writing test cases and its implementation and execution

Logged Bugs on Atlassian JIRA and followup on bugs

T E C H N I C A L S K I L L SPerformance Tools - Netstorm (Similar to Load Runner)

Profiling Tool - Netdiagostics Enterprise(NDE, Similar to Dyanatrace), Oracle Enterprise Manager

Programming Languages - C, C++

OS /Platform - Windows and Unix (Backend)

Ticketing and Bug locking tool - JIRA, Bugzilla

Log Analyzing tool - Splunk Enterprise

Network Analyzer Tool - WireShark

Client: www.kohls.com

Kohl’s is a leading departmental store and E commerce website that sells private and exclusive branded apparel, footwear, accessories and soft home products.

Role: Production support/Performance Test Engineer

Technologies: NetStorm, Net diagnostics, Weblogic, Coherence, Solr, Order Grid, Offers, Web seal, Apache Tomcat, Oracle Db, Big data

Third Parties: Akamai, PCI, Bloomreach, Loyalty Services, Taxware, GIV, Google Map API

R E S P O N S I B I L I T I E S Understanding end to end architecture of the application.

Involved in analyzing various graphs for the client side and server side metrics like Transaction Response Time, Hits per second graph, Pages download per second, Throughput, Memory & CPU utilization, GC logs and server logs.

Identified key performance bottlenecks in the application and also performed end-to-end root cause analysis on these bottlenecks to pin point the reasons.

Effectively analyzed GC logs, thread dump, stack trace and provided necessary recommendations to the client.

Working with Onshore/Offshore clients

T y p e s o f S e r v e r s M o n i t o r e d Application/Oracle Weblogic server - ATG Webstore/Storefront, Open API, Coherence servers, Kiosk servers Apache SOLR- Solr Typeahead, Solr Slave, Solr Indexer Big Data Servers ATG DB servers

E D U C A T I O NPunjab Technical University

Bachelor of Technology in Electronics and Communication, 2013 passout

With 71% marks Two months summer internship in Government lab Six months Industrial training in an LED lights manufacturing company in Noida

CBSE

Intermediate in Non-medical stream in 2008 with 66.5 % Matriculation in 2006 with 73.8%

R E L E V A N T S K I L L S

Good Sense of humor.

Punctuality

Strong verbal and communication skills.

Working under time limit

P E R S O N A L D E A T I L S

Name : Arun Sharma

Date of Birth : 30th April 1990

Father’s Name : Mr. Kuldeep Sharma

Marital Status : Unmarried

Languages Known : Hindi and English