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    CHAPTER 6

    GAINING AN UNDERSTANDING OFTHE CLIENTS SYSTEM OF INTERNAL

    CONTROLS

    Prepared by:

    Daniella Juric

    RMIT University

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    LEARNING OBJECTIVES

    AFTER STUDYING THIS CHAPTER YOU SHOULD BE ABLE TO:

    1. Define internal control

    2. Discuss the seven generally accepted objectives of internal control

    activities

    3. Differentiate the elements of internal control at the entity level

    4. Describe the elements of internal control at the transaction level

    5. Discuss the different techniques used to document internal controls

    6. Describe the importance of identifying strengths and weaknesses in a

    system of internal controls

    7. Describe how to communicate internal control strengths and

    weaknesses to those charged with governance.

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    OBJECTIVES OF INTERNAL

    CONTROLS

    IS AN ENTITYS INTERNAL CONTROL EFFECTIVE AS IT

    RELATES TO RECORDING OF TRANSACTIONS AND

    BALANCES?

    Effective internal control meets the following objectives:

    1. REALTHAT IS NO FICTITIOUS OR

    DUPLICATED TRANSACTIONS

    ASSERTIONS TESTEDOCCURRENCE,RIGHTS AND OBLIGATIONS AND

    EXISTENCE

    2. RECORDEDTHAT IS TO PREVENT

    OR DETECT OMISSIONS OF

    TRANSACTIONSASSERTIONS TESTEDACCURACY,

    COMPLETENESS, VALUATION AND

    ALLOCATION

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    OBJECTIVES OF INTERNAL

    CONTROLS

    IS AN ENTITYS INTERNAL CONTROL EFFECTIVE AS IT

    RELATES TO RECORDING OF TRANSACTIONS AND

    BALANCES?

    Effective internal control meets the following objectives:

    3. VALUEDTHAT IS

    CORRECT AMOUNTS

    ASSIGNED TOTRANSACTIONS

    ASSERTIONS TESTED

    ACCURACY, VALUATION

    AND ALLOCATION

    4. CLASSIFIEDTHAT IS

    TRANSACTION ARE

    CHARGED TO THECORRECT ACCOUNT

    ASSERTIONS TESTED -

    ACCURACY, VALUATION

    AND ALLOCATION,

    CLASSIFICATION

    5. SUMMARISEDTHAT IS

    TRANSACTIONS MUST BE

    SUMMARISED ANDTOTALLED CORRECTLY

    ASSERTIONS TESTED

    ACCURACY, VALUATION

    AND ALLOCATION

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    OBJECTIVES OF INTERNAL

    CONTROLS

    IS AN ENTITYS INTERNAL CONTROL EFFECTIVE AS IT

    RELATES TO RECORDING OF TRANSACTIONS AND

    BALANCES?

    Effective internal control meets the following objectives:

    6. POSTEDACCUMULATED TOTALS IN

    TRANSACTION FILE ARE CORRECTLY

    TRANSFERRED TO GENERAL ANDSUBSIDIARY LEDGERS

    ASSERTIONS TESTEDACCURACY,

    CLASSIFICATION, VALUATION AND

    ALLOCATION

    7. TIMELYTHAT IS TRANSACTIONS ARE

    RECORDED IN THE CORRECT

    ACCOUNTING PERIOD

    ASSERTIONS TESTEDCUT-OFF AND

    COMPLETENESS

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    OBJECTIVES OF INTERNAL

    CONTROLS

    1. Auditor aims to gain an understanding of how the client

    uses internal controls to meet these objectives

    2. Focusing on these objectives helps auditor select

    controls for testing to gain greatest assurance thatcontrols are operating effectively

    3. Failure of an entitys controls to meet any of these

    objectives is a weakness in internal control

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    OBJECTIVES OF INTERNAL

    CONTROLS

    ALL INTERNAL CONTROL SYSTEMS HAVE INHERENT

    LIMITATIONS

    Human error that results in control breakdown

    Ineffective understanding of controls purpose

    Collusion by two or more individuals to avoid control

    Software program control being overridden, disabled

    Management decisions about nature and extent of

    controls being implemented

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    1. Control

    Environment

    2. Entitys riskassessment

    process

    3. IT and

    communication

    s systems

    4. ControlActivities

    5. Monitoring

    of Controls

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    ENTITY LEVEL INTERNAL CONTROLS POTENTIALLY

    IMPACT ALL ENTITY PROCESSES. COMPRISES:

    1. THE CONTROL ENVIRONMENT

    Culture, structure and discipline of an entity. Communication and enforcement of integrity and ethical values

    Commitment to competence

    Participation by those charged with governance

    Managements philosophy and operating style

    Organisational structure, including IT

    Assignment of authority and responsibility

    Human resource policies and practices

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    2. THE ENTITYS RISK ASSESSMENT PROCESS

    How does the entity identify and respond to business risks?

    Auditor is interested in how management identify, analyse and

    manage risks relevant to financial reporting, and how the risksmight impact the audit

    3. INFORMATION SYSTEMS AND COMMUNICATION

    Designed to capture and provide information to conduct, manage

    and control entitys operations Includes manual and automated systems

    Auditor is interested in systems relevant to financial reporting

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    4. CONTROL ACTIVITIES

    Policies and procedures that help make sure

    managements directives are carried out

    Performance review - actual vs budget, investigation of differences

    Information processing- Manual or automated, to check accuracy

    etc

    Physical control - Security of assets and records

    Segregation of incompatible duties No one employee/group should be in position both to perpetrate a

    fraud and to cover it up

    Separate authorisation/custody/recording

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    WHEN UNDERSTANDING CLIENTS CONTROL

    ACTIVITIES, AUDITOR CONSIDERS: Extent of reliance on IT

    Existence of necessary policies and procedures

    Extent to which control policies are being applied

    Clarity of management objectives for controls

    Existence of planning and reporting systems for performance and investigation

    of variance, and management action to follow-up

    Extent of segregation of duties

    Software controls over data and programs

    Periodic comparison between records and assets

    Safeguards over access to documents, records, assets

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    5. MONITORING OF CONTROLS

    Does management monitor controls and modify as required when

    conditions change?

    Ongoing monitoring procedures should be part of regular activities,e.g. internal audit function

    Auditor considers:

    Are there periodical evaluations of internal controls?

    Do client staff regularly obtain evidence of control functioning?

    Extent to which information from external parties corroborate, or

    contradict, internal information

    Management act on audit recommendations, or respond to control

    difficulties on timely basis

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    ENTITY-LEVEL INTERNAL

    CONTROLS

    INTERNAL CONTROL IN SMALL ENTITIES

    Difficult to implement formal controls, segregate duties

    in small entities

    Reliance on owner-manager, heavily involved in daily

    business

    Auditor could increase substantive procedures to

    compensate for weaker controlsAUDITOR MUST MAKE OVERALL ASSESSMENT OF

    EFFECTIVENESS OF ENTITY-LEVEL CONTROLS

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    TRANSACTION-LEVEL CONTROLS

    These controls impact a particular transaction, or group

    of transactions

    They are aimed at preventingan error from entering the

    records, or detectingerrors that do enter the records Controls are considered for transaction processes, or

    flows, e.g.

    Sales process

    Cost of sales process

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    TRANSACTION-LEVEL CONTROLS

    WHEN GAINING AN UNDERSTANDING OF THE

    TRANSACTION PROCESSES, THE AUDITOR:

    Identifies major events and transactions in the process

    Identifies risks to correct processing of the transactions

    What Can Go Wrong? (WCGWs)

    For each WCGW, auditor identifies one or more controls

    This understanding is documented and used to guideevaluation and testing of internal controls

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    TRANSACTION-LEVEL CONTROLS

    SALES PROCESSTransaction Associated Risks

    What could go

    wrongs

    Example Control Key Assertions

    Processing

    Orders

    Orders are processed to

    the wrong customers

    Review of orders processed each day by

    an independent staff member (e.g.

    salesperson)

    Three-way match of order, dispatchdocument and invoice prior to dispatch

    of goods

    Occurrence and

    Accuracy

    Orders are taken from

    customers with no credit

    history or credit limit

    Application control that will only allow orders

    to be processed against existing approved

    customers with enough unused credit limit

    Occurrence and

    Accuracy

    Orders are incorrectly

    inputted

    Requirement for acknowledgement of order

    by customer for any orders placed over

    $5000 (using system-generated order

    confirmation reports based on information

    input into the system)

    Accuracy

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    TRANSACTION-LEVEL CONTROLS

    SALES PROCESSTransaction Associated Risks

    What could go wrongs

    Example Control Key

    Assertions

    Approving

    credit

    Credit is approved for

    customers unable to

    pay.

    Credit committee review and

    approve all applications for credit

    over $1000

    Accuracy

    Credit limits are set too

    high or too low.

    Credit committee review of credit

    limits on a quarterly basis

    Accuracy

    Credit limits are

    exceeded.

    Application control requires

    approval for exceeding credit limits

    (exception report

    generated, reviewed and approved)

    Accuracy

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    TRANSACTION-LEVEL CONTROLS

    SALES PROCESSTransaction Associated Risks

    What could go

    wrongs

    Example Control Key Assertions

    Shipping

    goods

    Products are shipped

    without shipping

    documents beinggenerated.

    Application control generates picking slip and

    delivery documentation when order is

    processed

    Accuracy,

    completeness,

    cut-off

    Invoices are not raised

    when goods

    are shipped.

    Monthly reconciliation of picking slips

    generated with no invoice generated

    Three-way match of order, dispatch

    document and invoice

    Regular stocktakes

    Accuracy,

    completeness

    Goods are shipped to the

    wrong customer.

    Review of delivery address against

    customer master file by warehouse staff

    Three-way match of order, dispatch

    document and invoice

    Accuracy,

    occurrence

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    TRANSACTION-LEVEL CONTROLS

    SALES PROCESS

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    TRANSACTION-LEVEL

    CONTROLSSALES PROCESS

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    TRANSACTION-LEVEL CONTROLS

    COST OF SALES PROCESS

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    TRANSACTION-LEVEL CONTROLS

    COST OF SALES PROCESS

    Trans-

    action

    Associated Risks

    What could go wrongs

    Example Control Key Assertions

    Recording

    inventory

    on hand

    Inventory is recorded in the

    balance sheet that does not

    exist (therefore

    understating cost of sales inthe income statement).

    Stocktakes are performed on a

    quarterly basis

    Valuation of

    stock and

    accuracy of

    cost of sales

    The wrong quantities are

    recorded during the

    stocktake.

    All stock is double counted by

    independent teams.

    Review performed of all variances

    greater than 10 per cent or $100

    Accuracy

    Goods that have been soldand invoiced are included in

    the inventory on hand.

    All stocktake variances greater than 10per cent or $100 are reviewed.

    Accuracy, cut-off

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    DOCUMENTING INTERNAL

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    DOCUMENTING INTERNAL

    CONTROLS

    3. COMBINATION OF FLOWCHART AND NARRATIVE

    Use both techniques side-by-side

    Narrative used to explain details

    4. CHECKLISTS AND PREFORMATTED QUESTIONNAIRES Helps identify most common controls that should be present

    Useful for less experienced auditors

    DOCUMENTING INTERNAL

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    DOCUMENTING INTERNAL

    CONTROLS

    Example of Narrative

    EXAMPLE FLOWCHART FOR

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    EXAMPLE FLOWCHART FOR

    CREDIT SALES PROCESS

    Example of

    Flowchart

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    IDENTIFYING STRENGTHS AND

    WEAKNESSES IN CONTROLS

    AFTER DOCUMENTATION, AUDITOR MUST ASSESS

    CONTROL SYSTEM Identify weaknesses that have financial reporting impact

    Draw conclusions about control risk Significant levels of professional judgement are required when deciding

    whether an internal control observation (individually or in combination

    with others) is relevant to the audit and should be tested.

    ASA260 requires auditors to provide those charged with governance with

    timely observations arising from the audit that are significant and

    relevant to their responsibility to oversee the financial reporting process,

    and to promote effective two-way communication between the auditor

    and those charged with governance.

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    IDENTIFYING STRENGTHS AND

    WEAKNESSES IN CONTROLS

    The auditor needs to communicate issues of governance

    interest as soon as practicable, and at an appropriate level

    of responsibility, including significant (or material)

    weaknesses in the design or implementation of internalcontrol. It is for these key reasons that the auditor prepares

    what is often called a management letter.

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    MANAGEMENT LETTERS

    Letter fromthe auditortothe client, recommendations

    based on internal control assessment findings and other

    matters (ASA 260; ISA 260, and ASA 265; ISA 265)

    Professional judgment required about which matters toinclude in letter

    Allows management to document their actions in

    response, and inform those charged with governance

    Often use interim and final management letters

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    SUMMARY

    AFTER STUDYING THIS CHAPTER YOU SHOULD BE ABLE TO:

    1. Define internal control

    2. Discuss the seven generally accepted objectives of internal control

    activities

    3. Differentiate the elements of internal control at the entity level

    4. Describe the elements of internal control at the transaction level

    5. Discuss the different techniques used to document internal controls

    6. Describe the importance of identifying strengths and weaknesses in a

    system of internal controls

    7. Describe how to communicate internal control strengths and

    weaknesses to those charged with governance.