EBI WDKanban consolidation

Suggestions to improve quality & performance

through process refinements

How did we get here?

Major areas

Manage flow

Deliver quality

Manage flow

Deliver quality

Outcomes

Context switching

Increased Lead Time

Unpredictability

Scope creep

2013: Kanban

Kanban practices

Make work visible

Limit Work-in-Progress

Manage flow

Make policies explicit

Develop feedback loops

Improve collaboratively

Design Process

Models

The ‘Double Diamond’ design Process Model

By Design Council UK 2005

Current process

Discover / Define

Analysis

Build Release Post release

Develop / Deliver

Design

Test

Specs

Sign-off

Research

Goals

Requirements

Prototypes

User testing

Dev instance

Site building

Custom code

Prod instance Support

Maintenance

The ‘Double Diamond’ design Process Model

By Design Council UK 2005

The ‘Double Diamond’ turned into a ‘Triple’

Current process

Discover / Define

Analysis

Build Release Post release

Develop / Deliver

Design

Test

Specs

Sign-off

Research

Goals

Requirements

Prototypes

User testing

Dev instance

Site building

Custom code

Prod instance Support

Maintenance

Transition

Prioritization

Discover / Define

Analysis

Build Release Post release

Develop / Deliver

Design

Test

Specs

Learn / Improve

Cost of delay

Business value

Limit WIPSign-off

Research

Goals

Requirements

Estimates

Definition of

‘Done’

Metrics for

success

Prototypes

User testing

Dev instance

Site building

Custom code

Visuals

Code review/testing

Prod instance

UAT

QA

Support

Maintenance

Collect Data

Retrospective

Check success

Documentation

Focus

Prioritization

Learn / Improve

Cost of delay

Business value

Limit WIPEstimates

Sign-off

Research

Goals

Estimates

Definition of

‘Done’

Metrics for

success

Prototypes

User testing

Dev instance

Site building

Custom code

Visuals

Code review/testing

Prod instance

UAT

QA

Support

Maintenance

Collect Data

Retrospective

Check success

Documentation

Consolidating Kanban

Remove blocks or bottlenecks

Manage expectations

Deliver promises

Not because we can

Actions

Identify business value

Prioritize work

Right to left mentality

Track time / Collect data

Capture ‘hidden’ work

HEART ?

Goals

Reduce lead time

Improve estimates

Validate success

Improve throughput

Create slack

Backlog Commited projects

Board 1

Weekly Calendar

Pending Close-outMiscellanea

Name M T W T F

P 3 P 2 P 1

Project 1

Ready (WIP = 3)

Board 2

Doing (3) Testing (3) Done (3)

Project 2

Member 1 Project

Member 2 Project

Member 3 Project

Member 4 Project

Member 5 Project

Member 6 Project

EBI WDKanban consolidation

Questions/Comments?