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    Chapter 4

    "#$%C! "#/I*0

    ero o&da Sp)e&dor ro

    !ech&ica) specificatio&s of ero o&da Sp)e&dor ro

    Chapter-5

    IS!#" #/ !"S#"!!I# $ M#!#"CC*0S

    istory of !ra&sportatio&

    $eve)opme&t of !ra&sportatio&

    utomo'i)es

    istory of Motorcyc)e

    !he $eve)opme&t of Machi&es Ma&ufacture of !6o-7hee)ers i& I&dia

    /uture for I&dia !6o 7hee)er I&dustry

    Chapter-8

    $0*0" "#/I*0

    9S"00 K"!IK M#!#"S:

    I&troductio&

    Capita) structure of the firm

    I&fra structure /aci)ities #rga&i;atio& chart

    Chapter-ow a day mar"eting is characteri%ed by capitation in everyfield. There are number of products each having separate substitutes. A

    manufacture has a :leary identity what eactly the consumer needs and

    what eactly the ma"es a product completely satisfy his needs and then

    educate the consumer effectively to create a demand for the product.

    This is evident from the mar"eting aimed at generating customs

    satisfaction as the "ey to satisfy organi%ation goals.

    >ow a day. ero onda price are highly comparing to other

    motorbi"es. herever we will develop our mar"eting strategy we must

    improve some economical and performance of that vehicle because if

    will help to the lower as well as middle level and create interest to such

    type of people.

    The modern consumer it?s intelligent enough to epress eactly

    what his reuirements are and national enough to udge the reuirement

    of his needs. >o manufacturer can thin" of a company is the sale of

    goods rather then production. The customers needs have to be carefully

    considered by the manufacture if he is to the top of the mar"et.

    @

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    This study fries to analyses the factors that influence the

    consumer in selection of a two-wheeler while ma"ing a purchase

    decision. The study also during to light the etort of satisfaction among

    the owners of the ero onda motorcycles.

    Scope of the Study

    8himoga is a commercial city with a population of 3., lac"s.

    The scope of the study is restricting to the consumer attitudes behavior5

    towards motorcycles in 8himoga city.

    The two-wheelers have become necessity in the modern life. 8o

    every person prefer motorcycles& which gives& better fuel consumption&

    durability economical and safety.

    The report includes he efforts that have been ta"en by ero

    onda 4otor cycle to improve the uality and push up the sales of ero

    onda motor cycles.

    The two- wheeler being a long lasting product the surveyincludes the past purchase and few protective buyers of the product

    Methodo)ogy

    $ata co))ectio&

    rimary #ata 8econdary #ata

    ersonal interview >ews paper

    4aga%ines:ompany reports

    Both primary and secondary data have collected to bring our this proect

    rimary data have been collected though the personal interview

    from the respondents. The survey of the respondent the made on the

    *

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    basis of random sampling method uestionnaires had been issued to the

    respondents to avoid unnecessary delay and to ta"e filling test easy the

    uestionnaire were prepared in a structural name for the purpose of

    analy%ing the mar"et performers of sealers& their sales analysis and other

    details has been collected form the dealers of 6arthi automobiles

    8himoga. 8econdary data have been collected from the newspaper&

    maga%ines and company reporters.

    *imitatio&s

    As there are nearly a ,+C to

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    Chapter Scheme

    :hapter-1 0 $ntroduction #eals with Desearch #esign

    :hapter 20 :ompany rofile (ives the profile of the ero onda

    :hapter-30 roduct rofile #eals with the product selected for study

    :hapter-/ 0 istory of 4otor :ycle

    :hapter ,0 !irm rofile #eals with the profile of 8ree 6arthi" 4otors&

    >.T Doad& 8himoga

    :hapter

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    Chapter +

    C#M "#/I*0

    ero o&da2s Missio&

    ero o&da2s Ma&date

    3oard of $irectors

    Key Mi)esto&es of ero o&da

    11

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    C#M "#/I*0

    ero onda was first started in 'anuary 1)& 1)*/ (urgaon&

    aryana& $ndia as a oint venture of the ero group$ndia5 and

    onda motor co. ltd'apan5. ero onda is $ndia?s >umber one two

    wheeler company.

    ero onda has been the world?s biggest manufacture of two

    wheeler motori%ed vehicle since 2++1& when it produced 1.3 million

    motorbi"es in a single year.

    #uring the *+?s ero onda become the first company in

    $ndia to prove that it was possible to drive a vehicle without

    polluting the roads. The company introduced new generation

    motorcycles that set industry benchmar"s for fuel thrift and low

    emission.

    ero onda product range today commands a mar"et share of

    /*C& ma"ing it a veritable giant in the industry by way of

    technology ecellence& an etensive dealer networ"& and you have

    one of most customer oriented company. :ustomer satisfaction and

    high uality product the strength of onda technology and hero

    12

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    onda groups dynamism has helped hero onda motors limited

    fortune and eceed limit.

    Ever 1) million hero onda two wheeler tread $ndian roads

    today. These are almost as many the number of people in !inland&

    $reland and 8weden put together.

    The oint venture between $ndiaFs ero (roup and onda

    4otor :ompany& 'apan has not only created the worldFs single

    largest two wheeler company but also one of the most successful

    oint ventures worldwide.

    #uring the *+s& ero onda became the first company in

    $ndia to prove that it was possible to drive a vehicle without

    polluting the roads. The company introduced new generation

    motorcycles that set industry benchmar"s for fuel thrift and low

    emission. A legendary 2/i)) it - Shut it - /orget it2 campaign

    captured the imagination of commuters across $ndia& and ero

    onda sold millions of bi"es purely on the commitment of

    increased mileage.

    13

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    Ever 2+ million ero onda two wheelers tread $ndian roads

    today. These are almost as many as the number of people in

    !inland& $reland and 8weden put togetherG

    ero onda has consistently grown at double digits since

    inceptionH and today& every second motorcycle sold in the country is

    a ero onda. Ivery 3+ seconds& someone in $ndia buys ero

    ondaFs top -selling motorcycle 8plendor. This festive season& the

    company sold half a million two wheelers in a single monthJa feat

    unparalleled in global automotive history.

    ero onda bi"es currently roll out from its three globally

    benchmar"ed manufacturing facilities. Two of these are based at

    #haruhera and (urgaon in aryana and the third state of the art

    manufacturing facility was inaugurated at aridwar& Kttra"hand in

    April this year. These plants together are capable of producing out

    /./ million units per year.

    ero ondaFs etensive sales and service networ" now spans

    over 3+++ customer touch points. These comprise a mi of

    1/

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    dealerships& service and spare points& spare parts stoc"iest and

    authori%ed representatives of dealers located across different

    geographies.

    ero onda values its relationship with customers. $ts uniue

    :D4 initiative - ero onda assport rogram& one of the largest

    programs of this "ind in the world& has over 3 million members on

    its roster. The program has not only helped ero onda understand

    its customers and deliver value at different price points& but has also

    created a loyal community of brand ambassadors.

    aving reached an unassailable pole position in the $ndian

    two wheeler mar"et& ero onda is constantly wor"ing towardsconsolidating its position in the mar"et place. The company

    believes that changing demographic profile of $ndia& increasing

    urbani%ation and the empowerment of rural $ndia will add millions

    of new families to the economic mainstream. This would provide

    the growth ballast that would sustain ero onda in the years to

    come. As Brimohan Lall 4unal& the :hairman& ero onda

    4otors succinctly points out& Me pioneered $ndiaFs motorcycle

    industry& and itFs our responsibility now to ta"e the industry to the

    net level. eFll do all it ta"es to reach there.FF

    1,

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    0"# #$2S MISSI#

    ero onda?s mission is to strive for synergy between

    technology& systems and human resources& to produce products and

    services that meet the uality& performance and price aspirations of

    its customers. At the same time maintain the highest standards of

    ethics and social responsibilities.

    This mission is what drives ero onda to new heights in

    ecellence and helps the organi%ation forge a uniue and mutually

    beneficial relationship with all its sta"e holders.

    0"# #$2S M$!0

    ero onda is a world leader because of its ecellent

    manpower& proven management& etensive dealer networ"& efficient

    supply chain and world-class products with cutting edge technology

    from onda 4otor :ompany& 'apan. The teamwor" and

    commitment are manifested in the highest level of customer

    1

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    satisfaction& and this goes a long way towards reinforcing its

    leadership status.

    3oard of $irectors

    o.ame of the $irectors $esig&atio&

    1 4r. Brimohan Lall 4unal :hairman = hole-time #irector

    2 4r. awan 4unal 4anaging #irector = :IE

    3 4r. Toshia"i >a"agawa 'oint 4anaging #irector

    / 4r. 8umihisa !u"uda Technical #irector

    , 4r. Em ra"ash 4unal >on-eecutive #irector

    < 4r. 8unil 6ant 4unal >on-eecutive #irector

    @ 4r. 4asahiro Ta"edagawa >on-eecutive #irector

    * 4r. 8atoshi 4atsu%awa

    Alternate #irector to 4r. Ta"ashi >agai5>on-eecutive #irector

    ) 4r. radeep #inodia >on-eecutive = $ndependent #irector

    1+ (en.Detd.5 Ned ra"ash 4ali" >on-eecutive = $ndependent

    #irector

    11 4r. Analit 8ingh >on-eecutive = $ndependent #irector

    12 #r. ritam 8ingh >on-eecutive = $ndependent #irector

    13 4s. 8hobhana Bhartia >on-eecutive = $ndependent #irector

    1/ 4r. 8unil Bharti 4ittal>on-eecutive = $ndependent #irector

    1,. 4r. 4eleveetil #amodaran>on-eecutive = $ndependent

    #irector

    1ath 4aira >on-eecutive = $ndependent #irector

    1@

    http://www.herohonda.com/#1http://www.herohonda.com/#2http://www.herohonda.com/#3http://www.herohonda.com/#4http://www.herohonda.com/#5http://www.herohonda.com/#6http://www.herohonda.com/#7http://www.herohonda.com/#81http://www.herohonda.com/#8http://www.herohonda.com/#9http://www.herohonda.com/#10http://www.herohonda.com/#11http://www.herohonda.com/#12http://www.herohonda.com/#13http://www.herohonda.com/#14http://www.herohonda.com/#15http://www.herohonda.com/#16http://www.herohonda.com/#1http://www.herohonda.com/#2http://www.herohonda.com/#3http://www.herohonda.com/#4http://www.herohonda.com/#5http://www.herohonda.com/#6http://www.herohonda.com/#7http://www.herohonda.com/#81http://www.herohonda.com/#8http://www.herohonda.com/#9http://www.herohonda.com/#10http://www.herohonda.com/#11http://www.herohonda.com/#12http://www.herohonda.com/#13http://www.herohonda.com/#14http://www.herohonda.com/#15http://www.herohonda.com/#16
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    K0 MI*0S!#0S #/ 0"# #$

    Oear Ivent

    1)*3 'oint :ollaboration Agreement with onda 4otor :o. Ltd. 'apan

    signed

    8hareholders Agreement signed

    1)*/ero onda 4otors Ltd. incorporated

    1)*, !irst motorcycle M:# 1++M rolled out

    1)*@ 1++&+++th motorcycle produced

    1)*) >ew motorcycle model - M8lee"M introduced

    1))1 >ew motorcycle model - M:# 1++ 88M introduced

    ,++&+++th motorcycle produced

    1))2 Daman 4unal Nidya 4andir inaugurated - A 8chool in the

    memory of founder 4anaging #irector& 4r. Daman 6ant 4unal

    1))/ >ew motorcycle model - M8plendorM introduced

    1&+++&+++th motorcycle produced

    1))@ >ew motorcycle model - M8treetM introduced

    ero ondaFs 2nd manufacturing plant at (urgaon inaugurated

    1))* 2&+++&+++th motorcycle produced

    1))) >ew motorcycle model - M:BPM introduced

    Invironment 4anagement 8ystem of #haruhera lant certified

    with $8E-1/++1 by #>N olland

    Daman 4unal 4emorial ospital inaugurated - A ospital in the

    memory of founder 4anaging #irector& 4r. Daman 6ant 4unal

    2+++ /&+++&+++th motorcycle produced

    Invironment 4anagement 8ystem of (urgaon lant certified $8E-

    1/++1 by #>N olland

    1*

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    8plendor declared Forld >o. 1F - largest selling single two-

    wheeler model

    Mero onda assport rogrammeM - :D4 rogramme launched

    2++1 >ew motorcycle model - MassionM introduced

    Ene million production in one single year

    >ew motorcycle model - M'oyM introduced

    ,&+++&+++th motorcycle produced

    2++2 >ew motorcycle model - M#awnM introduced

    >ew motorcycle model - MAmbitionM introduced

    Appointed Nirender 8ehwag& 4ohammad 6aif& Ouvra 8ingh&arbhaan 8ingh and Paheer 6han as Brand Ambassadors

    2++3 Becomes the first $ndian :ompany to cross the cumulative @

    million sales mar"

    8plendor has emerged as the orldFs largest selling model for the

    third calendar year in a row 2+++& 2++1& 2++25

    >ew motorcycle model - M:# #awnM introduced

    >ew motorcycle model - M8plendor QM introduced

    >ew motorcycle model - Massion lusM introduced

    >ew motorcycle model - M6ari%maM introduced

    2++/ >ew motorcycle model - MAmbition 13,M introduced

    ero onda became the orld >o. 1 :ompany for the third

    consecutive year.

    :rossed sales of over 2 million units in a single year& a global

    record.

    8plendor - orldFs largest selling motorcycle crossed the , million

    mar"

    >ew motorcycle model - M:BPRM introduced

    1)

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    'oint Technical Agreement renewed

    Total sales crossed a record of 1+ million motorcycles

    2++, ero onda is the orld >o. 1 for the /th year in a row

    >ew motorcycle model - M8uper 8plendorM introduced

    >ew motorcycle model - M:# #elueM introduced

    >ew motorcycle model - M(lamourM introduced

    >ew motorcycle model - MAchieverM introduced

    !irst 8cooter model from ero onda - MleasureM introduced

    2++< ero onda is the orld >o. 1 for the ,th year in a row

    2++@ ero onda is the orld >o. 1 for the ew F8plendor >S(F launched

    >ew F:# #elueF launched

    >ew Fassion lusF launched

    >ew motorcycle model Fun"F launched

    2+ million production milestone achieved

    2++* ero onda aridwar lant inauguration>ew FleasureF launched

    8plendor >S( lauched with power start feature

    >ew motorcycle model Fassion roF launched

    >ew F8plendor roF launched

    2, million production milestone achieved

    :# #elue lauched with power start feature

    >ew F(lamourF launched

    >ew F(lamour !iF launched

    2009 un"F Limited Idition5 launched

    8plendor completed 11 million production landmar"

    2+

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    >ew motorcycle model F6ari%ma - P4DF launched

    8ilver ubilee celebrations

    2010

    ero onda assion ro

    ero onda 8plendar ro

    ero onda >S(

    21

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    "#MI0! 7"$S !# !0 C#M

    ear 6ards B "ecog&itio&s

    +1 Compa&y of the ear a6arded 'y 0co&omic !imes 6ards for

    Corporate 0@ce))e&ce +D-E.

    C3C !=1D #verdrive 6ards +1 2a)) of /ame2 to

    Sp)e&dor

    $!= rofit Car B 3ike 6ards +1 -

    !6o-6hee)er Ma&ufacturer of the ear

    C&3 =ie6ers2 Choice !6o-6hee)er of the ear 9Kari;ma

    FM":

    3ike Maker of the ear 'y 0!-Fig7hee)s Car B 3ike of the

    ear 6ards +E+E F!6o-6hee)er Ma&ufacturer of the earF by >#TN rofit :ar =

    Bi"e Awards 2++) and assion ro adudged as :>B NiewersF

    :hoice two-wheeler

    Top $ndian :ompany under the FAutomobile - Two-wheelersF

    sector bythe $u& B 3radstreet-"o)ta Corporate 6ards

    on (old in the DeaderFs $igest !rusted 3ra&d +Ein the

    F4otorcyclesF category

    $!= rofit 3usi&ess *eadership 6ards +E- two-wheelercategory

    22

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    +D $!= rofit 3usi&ess *eadership 6ard +D- ero onda

    ins the :oveted M>#TN rofit Business Leadership Award

    2++*M!op ?ear $esig& 6ards +D- un" Bi"e of the Oear Award

    $!= rofit Car I&dia B 3ike I&dia 6ards- >#TN

    9Niewers? :hoice Award; to un" in Bi"e category

    I&dia !imes Mi&dscape a&d Savi)e "o6 9 /or'es ?roup

    =e&ture: *oya)ty 6ards- 9:ustomer and Brand Loyalty

    Award; in Automobile two-wheeler5 sectorsia& "etai) Co&gress 6ard for "etai) 0@ce))e&ce8trategies

    and 8olutions of business innovation and transformation5 - Best

    :ustomer Loyalty rogram in Automobile category

    $!= rofit Car I&dia B 3ike I&dia 6ards- Bi"e

    4anufacturer of the year

    #verdrive Maga;i&e - Bi"e 4anufacturer of the year

    !S =oice of the Customer 6ardsG

    >o.1 eecutive motorcycle 8plendor >S(

    >o.1 standard motorcycle :# #elue

    >o. premium motorcycle 8plendor ro

    +> The >#TN rofit :ar $ndia = Bi"e $ndia Awards 2++@ in the

    following category0

    Everall MBi"e of the OearM - :BP S-treme

    MBi"e of the OearM - :BP S-treme up to 1,+ cc category5

    23

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    MBi"e Technology of the OearM - (lam out (4 !$

    MAuto Tech of the OearM - (lam out (4 !$ by Everdrive

    4aga%ine.

    MBi"e of the OearM - :BP S-treme by Everdrive 4aga%ine.

    Dan"ed :BP S-treme MBi"e of the OearM - by B 8 4otoring

    4aga%ine

    94ost Trusted :ompany; & by T>8 Noice of the :ustomer Awards

    2++o 1 standard motorcycleM by T>8 Noice of

    the :ustomer Awards 2++

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    Adudged @th Top $ndian :ompany by all street 'ournal Asia

    Top $ndian Two heeler :ompany5.

    Top $ndian company in the Automobile - Two heeler sector by

    #un = Bradstreet - merica& 0@press Corporate 6ards +#TN rofit :ar $ndia = Bi"e $ndia Awards 2++< in the

    following category0

    Bi"e 4a"er of the Oear

    Bi"e of the Oear - Achiever

    Bi"e of the Oear - Achiever up to 1,+ cc category5

    Bi"e of the Oear - (lamour up to 12, cc category5

    >#TN NiewersF :hoice Award to (lamour in the bi"e

    category

    +8 Awaa% :onsumer Awards 2++, - $ndiaFs most preferred two-

    wheeler brand by :>B: in the FAutomobilesF category.

    Bi"e 4a"er of the Oear Award by Everdrive 4aga%ine.

    $:A$ >ational Award for Icellence 8econd5 in :ost

    4anagement 2++/ in the private sector category by $:A$.

    1+th 4otilal Eswal ealth :reator Award for as the most

    2,

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    consistent wealth creator for the period 1))1-2++,.

    +5 inner of the Deview 2++ AsiaFs Leading :ompanies Award

    3rd Dan" amongst the top 1+ $ndian companies5.

    (N: Level 1 ighest Dating5 by :D$8$L for corporate

    (overnance.

    Adudged as the Best Nalue :reator - Large 8i%e :ompanies 2++3-

    +/ by The Eutloo" 4oney.

    :orporate Icellence Award 2++/ by $ndian $nstitute of 4aterials4anagement.

    Adudged as the Ergani%ation with $nnovative D ractices by T

    ower 'obs for D Icellence.

    $:8$ >ational Award for Icellence in :orporate (overnance

    2++/ by The $nstitute of :ompany 8ecretaries of $ndia.

    +4 inner of the Deview 2++ - Asia Fs Leading :ompanies Award

    3rd Dan" amongst the top 1+ $ndian companies5.

    4ost Despected :ompany in Automobile 8ector by Business

    orld.

    Bi"e 4a"er of the Oear by Everdrive 4aga%ine.

    ++ Bi"e 4a"er of the Oear by Everdrive 4aga%ine.

    inner of the Deview 2++ - Asia Fs Leading :ompanies Award

    /th Dan" amongst the top 1+ $ndian companies5.

    2

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    :ompany of the Oear of IT Awards for :orporate Icellence.

    Dan"ed /th in FEverall Best 4anaged :ompanyF category& ran"ed

    3rd in FBest !inancial 4anagementF and FBest Eperational

    IfficiencyF category& ran"ed ational Award for outstanding contribution to the #evelopment

    of $ndian 8mall 8cale $ndustry >8$: Award - resented by

    resident of $ndia5.

    1EE1 Iconomic Times-arvard Business 8chool Award for :orporate

    2@

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    erformance to ero onda 4otors Ltd.

    2*

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    Chapter 4

    "#$%C! "#/I*0

    ero o&da Sp)e&dor ro

    !ech&ica) specificatio&s of ero o&da Sp)e&dor ro

    2)

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    "#$%C! "#/I*0

    General information

    Model: Hero Honda Splendor Pro

    Year: 2011

    Category: Sport

    Rating: 59 out of 100. Show full rating and compare with other bikes

    Engine and transmission

    Displacement: 97.50 ccm 5.95 cubic inches!

    Engine type: Single c"linder# four$stroke

    Power: 7.70 HP5.% k&!! ' 7500 (P)

    Torque: *.0+ ,m 0.* kgf$m or 5.9 ft.lbs! ' +500 (P)

    Compression: 9.0-1

    Fuel system: arburettor

    Fuel control: /H

    gnition: igital

    Cooling system: ir

    Gear!o": +$speed

    Transmissiontype#final dri$e:

    hain

    Clutc%: &et# multiplate

    C%assis# suspension# !ra&es and w%eels

    Frame type: 3ubular double cradleFront suspension: 3elescopic h"draulic shock absorbers

    Rear suspension: Swing arm with 5 step h"draulic shock absorbers

    Front tyredimensions:

    2.75$1*

    Rear tyre 2.75$1*

    3+

    http://www.bikez.com/bike/rating.php?idbike=33062http://www.bikez.com/jargon/index.php#Displacementhttp://www.bikez.com/jargon/index.php#Horsepowerhttp://www.bikez.com/jargon/index.php#Kilowatthttp://www.bikez.com/jargon/index.php#Revolutionshttp://www.bikez.com/jargon/index.php#Torquehttp://www.bikez.com/jargon/index.php#Revolutionshttp://www.bikez.com/jargon/index.php#Compressionhttp://www.bikez.com/jargon/index.php#Suspensionhttp://www.bikez.com/jargon/index.php#Suspensionhttp://www.bikez.com/bike/rating.php?idbike=33062http://www.bikez.com/jargon/index.php#Displacementhttp://www.bikez.com/jargon/index.php#Horsepowerhttp://www.bikez.com/jargon/index.php#Kilowatthttp://www.bikez.com/jargon/index.php#Revolutionshttp://www.bikez.com/jargon/index.php#Torquehttp://www.bikez.com/jargon/index.php#Revolutionshttp://www.bikez.com/jargon/index.php#Compressionhttp://www.bikez.com/jargon/index.php#Suspensionhttp://www.bikez.com/jargon/index.php#Suspension
  • 8/11/2019 Hero Honda Splender Pro

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    dimensions:

    Front !ra&es: 4panding brake drum brake!

    Front !ra&es

    diameter:

    160 mm 5.1 inches!

    Rear !ra&es: 4panding brake drum brake!

    Rear !ra&esdiameter:

    160 mm 5.1 inches!

    P%ysical measures and capacities

    Dry weig%t: 109.0 kg 2+0.6 pounds!

    Power'weig%tratio: 0.070% HPkg

    ($erall %eig%t: 1#0+0 mm +0.9 inches!

    ($erall lengt%: 1#970 mm 77.% inches!

    ($erall widt%: 720 mm 2*.6 inches!

    Ground clearance: 159 mm %.6 inches!

    Fuel capacity: 11.00 litres 2.91 gallons!

    Reser$e fuel

    capacity:1.00 litres 0.2% gallons!

    (t%er specifications

    )tarter: 4lectric 8 kick

    *ig%t: 65&65& halogen headlights

    Electrical: 6 h batter" for kick start and + h batter" for self start.

    )eat: 2$person seat

    Color options: lue# black# red# orange# gre"# maroon# sil:er

    Comments: /ptional self starter adding + kg to the weight. Sold in ndia.Hero Honda is ;oint :enture between ndia

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    32

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    T%e features of t%e new )plendor Pro will include:

    Power Start

    ll new P> engine with more power

    Higher fuel efficienc"

    mpro:ed headlight intensit" ? at lower speeds high output = !

    )aintenance free batter"

    Passing switch ? for eas" o:ertaking 8 conspicuit"

    3"re with wider crown radius for better handling

    (ear cushion with 5 step ad;ustments

    ,ew colours 8 stripes

    ,ew refreshed front :isor

    3ough Sil:er colour engine co:er

    ommenting on the launch# )r. nil ua# Sr. >ice President )arketing 8

    Sales!# Hero Honda )otors @td said# ASplendor is the most trusted and

    popular two$wheeler brand in the industr". Beeping in mind the :aried

    needs of customers# it has been our constant endea:our to inno:ate in

    the delue categor" to build a range of Splendor offerings while

    33

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    strengthening the trust of our :alued customers. &ith the all$new

    Splendor Pro# we ha:e brought in a fresh round of ecitement to our

    customers. 3his bike re$defines performance# safet"# toughness and

    aesthetics in this segment. &e are confident that Spendor Pro will further

    augment our growth in the delue segment.C

    A&e are also looking forward to maintaining the all$time high monthl"

    sales numbers of the past few months. &e ha:e lined up a few more

    eciting launches in the run$up to the festi:e season.C He added

    esigned with an attention to detail# the Splendor Pro features

    impro:ements in technolog"# design and aesthetics towards ensuring a

    hassles$free dri:e for the rider.

    ncorporating the ,ew$=en P> engine with d:anced Pro$series

    igital >ariable gnition S"stem# the new Splendor Pro offers greater

    power of 7.* Ps. ombined with impro:ed safet" features ranging from

    toughened steering head for all terrains# and t"res with wider crown for

    impro:ed handling# the new Splendor Pro deli:ers on performance and

    reliabilit". 3he bike also features a wide range of aesthetic impro:ements

    such as new muffler co:er# new refreshed front :isor# new handle holder

    and ke" design and 3ough Sil:er colour engine co:er.

    3he new Splendor Pro is attracti:el" priced at (s 69#950$ spoke drum

    kick# e$showroom elhi! and (s +1#950$ spoke drum self# e$showroom

    elhi!. t is being made immediatel" a:ailable through Hero HondaDs wide

    network of o:er +200 sales and ser:ice points across the countr".

    Hero HondaDs Splendor brand was introduced in the ndian market in the

    "ear 199+ and since then the brand has become a li:ing legend in the

    motorc"cle industr" in the countr"# and indeed across the globe# winning

    3/

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    the unwa:ering trust of the customers. 3he bike has grown to be

    s"non"mous with reliabilit"# performance and :alue. Since its launch# the

    Splendor range has been regularl" updated to meet customersD e:ol:ing

    preferences and tastes.

    )%ades a$aila!le in +ero +onda )plendor Pro

    Splendor Pro is a:ailable in se:en shades-$ =ranite blue$ lack with purple stripe $ lack with purple stripe $ lack with purple stripe $ lack with sil:er stripe$ loud sil:er$ and" red

    ,ariants of +ero +onda )plendor ProHero Honda Splendor Pro is a:ailable in 2 :ariants-

    3,

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    $ Splendor Pro with kick start and spoke wheels$ Splendor Pro with self start and allo" wheels

    C!0"-5

    $8TEDO E! TDA>8EDTAT$E> A># 4ETED:O:LI8

    istory of !ra&sportatio&

    $eve)opme&t of !ra&sportatio&

    utomo'i)es

    istory of Motorcyc)e

    !he $eve)opme&t of Machi&es

    Ma&ufacture of !6o-7hee)ers I& I&dia

    /uture /or I&dia !6o 7hee)er I&dustry

    3

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    IS!#" #/ !"S#"!!I# $ M#!#"CC*0S

    istory of !ra&sportatio&

    Transportation means movement of and his maters from

    one place to another in any part of earth $t is the convergence or the

    act of transporting from times immemorial main has been able to

    move him powerfully influenced by easy in" surface of the earth

    $n spite of adverse circumstance man by hammering

    nature whether it be directly or indirectly has eplored and

    eploited the resources of the earth& the wheels the sails& the steam

    engine the internal combustion. Ingine the electronic motor are the

    few landmar"s in transportation. The greatest brea" through man in

    the technology of flight promise of 21 stcentury approached to be

    copped by the roc"et engine. By this& main was free from

    dependence or earth atmospheres and permitted him to visuali%e

    traveling to the other places.

    3@

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    $eve)opme&t of !ra&sportatio&

    Before the close of 1) thcentury& although for two decades&

    there was much eperimentation in construe of vehicles powered by

    the interment combustion engine. The full impact felt by forms of

    transport was product. Before the first world road transport& which

    had begun to encroach on rail and water great strides between the

    was and challenged rail at the chief of both passenger and goods in

    the 2 decades following world war $$

    utomo'i)es

    A self-propertied passenger vehicle designed to be operated

    on ordinary roads may be called an automobile. According to the

    services rendered the general motor vehicle may be classified into

    several types namely motorcar& motorcycle& scooter etc. All these

    vehicles certainly reuire fuel. This fuel may be either pectoral or

    diesel. They are the essential fuel reuired for automobile

    operation. But in the present circumstances& as is "nows to all the

    natural resources of petrol and diesel being consumed rapidly which

    alert us the need of a new fuel for which eperimentation is going

    on for instance the solar energy is trying to be eperimental with.

    3*

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    istory of Motorcyc)e

    A motorcycle is a vehicle& which the principles of bicycle

    and the internal combustion entire are combined. The internal

    combustion engine generally is a gasoline engine. The term covers

    a range of machine form ,+cc piston displacement or below

    mopeds or motorcycles5 to 1++cc multiple cylinder models of

    which the K.8 arley #avidson and $ndia N T wins& the British

    1+++cc suare / aerial& and the / cylinder. $talian 4.N Augusta is a

    representative. The term motorcycles also covers motor scooters&

    which have power until from ,+cc to 2,+ cc.

    An Inglishmen& Idward butter the first motorcycle in 1**/

    but the first motorcycle to appear publicity was one built by

    9(ottlied #aimer; of can start& urttemberg of germane in 1**,

    4otorcycle did not attain even slight public popularity until toward

    the end of 1)thcentury. !rench and Belgium designers were among

    the mar"ets of the practical motorcycle engines and motorcycle

    increasing steadily throughout the first 3+ years of the2+th century.

    $n both world wars& motorcycles were widely used for military

    purposes and after orld ar $$& an appreciation of the remar"able

    3)

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    revival of public interest in motorcycle& mopeds and scooter. $n the

    united states the year after the world be compared with that western

    Iurope Although at times& the continuing popularity of two-

    wheelers transport has been uestioned& there is no doubt that it was

    firmly established in the second half of the 2+ thcentury the motor

    provided a means of individual powered transport& combining

    reliability& economy and comfort young people had always been

    uic" to appreciate its advantages moreover the sporty and travel

    appeal of the two-wheeler epanded yearly

    !he $eve)opme&t of Machi&es

    The development of motorcycle was steady in the formative

    years positioning of the poor unit varied but by 1)1+& designers had

    recogni%ed that the most practical point was two and central later

    motorcycle or were attached by long belts and plates to frames.

    !rames were building up from steel tubing oined by either welding

    or barging.

    Iarly single cylinder commercial motorcycle persisted in the

    second half of 2+th were four stro"es& in which values were

    /+

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    employed with the compressing firing in one direction upward or

    down word5 only many below 2,+cc capacity were 2 stro"es

    through a succession of passage wall and parts& The Iuropean

    method of rating an engine is by the volumetric. The house power

    rating is used in some countries& including the Knited stares a rough

    euivalent in between *to1+ per 1++cc for models with 2 to /

    cylinders.

    4ultiple cylinders ensure smooth running and because light

    weight models cheap to run and easy to maintain two of the

    foremost British design the four stro"es 1)2cc water cooled

    velocity LI and the 2 stra"e 2,+cc aerial had was for themselves

    for most positions combustive and ignition were greatly improved

    over even the method of years earlier and bore title resemblance to

    the sedimentary forms on pioneer motorcycles the combustive was

    a compact and reliable instrument measuring. The sparsely the

    prepositions of fuel and able to serve indefinitely without maor

    adustments. Ilementary tube ignition had given way to advance

    forms of electrical generation by means of magnetic or an induction

    coil

    /1

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    The magneto was either separate price of mechanism driver

    from the engine by means of gearing a chains or more integral with

    the flywheel.

    Ma&ufacture of !6o-7hee)ers I& I&dia

    4ost of the two-wheelers industries do not manufacture all the

    parts& usually orders are placed the best industries which have

    capacity to manufacture the right uality and uality in a specified

    time certain industries purchase spare form small industries as per

    the instructions given by the government to develop the small

    industries.

    The two-wheeler industry manufacture only the main parts

    li"e engine& gear unites wheel drums etc. where as they purchase

    combustor form worlds best manufacture li"e 98A:E;

    94$:ADBE; 9EDB$TAL; Because this is the part which helps for

    the better mileage. Ether parts li"e tyres& tubes& bearings&

    speedometer& shac" absorbers horns& bulbs& cables etc& are

    purchased from certain recogni%ed industries. :ertain other things

    /2

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    li"e wiring plastic and fiber parts seats etc are purchased from

    small-scale units.

    $n the forgoing steel sheets are converted into this needs li"e

    body cover chassis and other welded by electrolysis process& it is

    then painted. The parts are then sent to assembly section. The

    vehicles are then ta"en into test ride on test trac"s. $f the vehicles

    perform. ell to the standards& the vehicle is ready for dispatch.

    /uture /or I&dia !6o 7hee)er I&dustry

    Two wheelers in $ndia is a glowing mar"et which no doubt by

    the turn of country will become the largest mar"et users loo"

    forward to area of choice& as they have an option form several

    highly uality products which are priced and available at reasonable

    cast.

    As the 9eighties; faced a tremendous growth of two-wheeler

    over / fold umping from /.2+ la"h in the year 1)*+ to 1@2/ la"s

    1)*). But the >ineties

    9old out great challenges ahead. $f eighties was the decade for

    uality 9mine these could be the decade for uality. Ingines with

    /3

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    higher fuel efficiently low maintenance cost ecellent after sales

    services penetration in to semi urban and rural arrears are the

    important factors for survival customers is a ware of the latest

    technology of the products the buys.

    //

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    Chapter-8

    $0*0" "#/I*0

    9S"00 K"!IK M#!#"S:

    I&troductio&

    Capita) structure of the firm

    I&fra structure /aci)ities

    #rga&i;atio& chart

    /,

    http://2.bp.blogspot.com/_Y5JU0n4majU/TOkp8Jp-J1I/AAAAAAAAHSE/ruTof2YXDdo/s1600/05+SWITCHES.JPGhttp://4.bp.blogspot.com/_Y5JU0n4majU/TOkp97JRsjI/AAAAAAAAHSM/eFkllJtq21w/s1600/04+INSTRUMENT+CONSOLE.JPGhttp://1.bp.blogspot.com/_Y5JU0n4majU/TOkp7GGt-0I/AAAAAAAAHR8/Hmhf5y4bg8M/s1600/06+ADJUSTABLE+SHOCK+ABSOBERS.JPGhttp://2.bp.blogspot.com/_Y5JU0n4majU/TOkqORXVRjI/AAAAAAAAHSU/IN4uxv7VKTg/s1600/03+SIDE.JPGhttp://4.bp.blogspot.com/_Y5JU0n4majU/TOkqQnwGEvI/AAAAAAAAHSk/yALqRIF2iJo/s1600/01+HEADLAMP.JPGhttp://4.bp.blogspot.com/_Y5JU0n4majU/TOkqPbJHOwI/AAAAAAAAHSc/3mqE70mYNls/s1600/02+SPLENDOR+PRO.JPG
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    $0*0" "#/I*0

    I&troductio&

    8ree "arthi" has been incorporated as a sole proprietor.

    The from was establish in 'une , th2++3 the firm is located in >.T

    Doad shimoga

    4r. Daghu :.N started their carrier with the establishment

    of concern namely 9opular cycles;. opular tyres up the year 2++3

    which did their grand father start. This concern is situated in By-

    pass Annees >.T Doad 8himoga. Later in they started another firm

    namely 8ree 6arthi". Eurs showroom has a wor"shop = vacant

    hall over our showroom measuring 1/+++.s.ft. Also a vacant land

    of approimately /+R2++ is still vacant behind our building for our

    future course of plans.

    Eur wor"shop is measuring /+++ s. ft. we are carrying out

    around *+-)+-motorcycle service a day with good revenue. The

    wor"shop revenue is able to maintain our total ependiture of our

    business the profit from the new vehicle will ta"en care of interest

    = other investment the reputation of our wor"shop for good uality&

    /

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    timely delivery = courtesies has added to our. $ncrease is sales =

    also the increase in our reporting at our wor"shop.

    As our reputation in sales& wor"shop is good we are confident

    of lifting our firm to a greater new height.

    Capita) structure of the firm

    4r. Daghu.:.N contributed the total sum of Ds )&++&+++

    for the establishment of the firm as deposited in the company is Ds-

    2,& ++&+++ was borrowed form canara ban" 8.4 circle shimoga this

    fund was used for purchase of spare parts and other epenses of the

    showroom.

    !rom 2+++-2++1 it epended to 1.2crore

    2++1-2++2 it epended to 1.,crore

    At . present year 2++*-2++) it epended 2.3 crore

    /@

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    I&fra structure /aci)ities

    *a&d a&d 'ui)di&g

    The firm has our land whose are in 13+++ s.ft. $ncluding

    showroom& wor"shop& spare parts section

    o6erG

    The total electric used by the firm is /++ units per month and 6 T

    : L supplies the same

    Machi&ery

    The firm is well euipped with all reuired tools. These are

    reuired for the tools in the firm are Ds ,+++++ in beginning. But

    "now it has that entire modern total which reuire in present day is

    Ds 1+++++

    #ffice staff of the firm

    The office staff includes.

    1. 4anager 4anaging partner5

    2. 8ales eecutive?s

    3. Effice in charge

    /. Accountant

    /*

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    ,. 8tore "eepers

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    !he marketi&g mi@ strategy of the firm

    4ar"eting is analysis planning and controlling the firm

    customer and the resources policies& activities with a view to satisfy

    the needs and wants of the chaser customs can be attracted by the

    following four ways namely

    15 roduct

    25 rice

    35 romotion

    Er of an article in terms of money. ithout it we cannot buy

    or sale any thing price of a product consists of the physical produce

    product plus the bundle of epectations. The product should be

    worth the price only then would be the consumer bean satisfied.

    Thus is case of the ero onda motor limited they have fied

    reasonable prices for their vehicles and thus great demand in themar"et.

    romotio&

    $t is an activity connected with the promoting the sales. $t

    may also mean mar"et communicationH romoting involves

    advertising personnel dealing dealers and soles promotions

    advertising mean nothing but a paid form of non-personnelpreservation and promotion ideas. (ood services by an identified

    sponsor $t is a form of publicity. 8oles promotion plans are reuired

    to attract the attention of the consumer and created a demand for the

    product.

    ,+

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    dvertisi&g p)a&&i&g at Sree Karthik

    The advertising policies adopted by the 8ree 6arthi" are as

    follows0

    15 >ews advertisement

    25 #emonstration of the vehicles in rural areas through mobile

    service van

    35 Ergani%ing sports of other cultural activities

    /5 Decently by the cable TN advertisements

    $istri'utio&

    $t is the flow of goods from the producers or the

    manufactures to the ultimate consumers distillation canned

    represent a chain of middlemen participating in the transferring of

    goods some of the channels are0-

    a5 4anufactures-whole sales-Detailers- consumers

    b5 4anufactures- sales man-#ealers consumersc5 4anufactures-Detailers-consumers

    d5 4anufactures-consumers

    $n case of 8ree 6arthi" they still the products after receiving

    from the manufactures that is ero onda limited. As it is the

    authori%ed dealers of ero onda in 8himoga district

    ,1

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    Sree Karthik

    rice list of ero onda motorbi"es in 8ree "arthi"

    4odel Nehicle

    cost

    Life

    ta

    $nsurance Dagd

    charge

    enters

    charge

    Total

    reg

    En

    road

    assion /2.,)+ 3&/*+ )S(

    /+&,)+ 3&12< )2, /*, 1++ /.

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    /orm su'-$ea)er p)aces

    8himoga

    arihar

    8hi"aripuar

    onnali

    Bosavapatna

    ebri

    !a')e sho6s year)y sa)es of the Sree Karthik

    Oear 8ales

    2++2-2++3 2&/++

    2++3-2++/ 3&/++

    2++/-2++, /&/++

    2++,-2++< ,&/++

    2++

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    Chapter-