human behavior as recorded on the web webst symposium thursday, february 24 th, 2011 imperial palace...

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Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th , 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science and Technology & Department of Computer Science KAIST

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Page 1: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Human Behavior as Recorded on the Web

WebST SymposiumThursday, February 24th, 2011Imperial Palace Hotel, Seoul

Sue Moon

Graduate Program of Web Science and Technology &Department of Computer Science

KAIST

Page 2: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Historic Records of Human Activities

함부라비 법전 ?

알타미라 동굴 그림

훈민정음 해례

Page 3: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Personal Correspondents

Page 4: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Come Internet

• Your explicit trace of existence– Emails– Chat room activities– Messenger activities– Files you create/modify/delete– Newsgroup– Comments– Web

• Your implicit trace– Search keyword logs

Page 5: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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MyLifeBits

Picture of LifeBits (MSR Mountain View guy)

Page 6: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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In the Middle East

Page 7: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Information Diffusion

• Reflects “potentials of power transition”• Egypt, Libya, MENA ( 뭐의 약자 ?)• Twitter/FB critical or supplementary?– One thing for sure: records of word-of-mouth

spreading

Page 8: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Traces of Twitpic

• Guaranteed single source• Unique URL• Twitter-internal starting point

Page 9: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Some Twitter specifics

• Our unit of information = Twitpic– Affiliated web site of pictures

• Why not tweets themselves?– We are looking at tweets of trending topics

• Why not general URLs?– Typically in shortened forms (bit.ly, tinyurl, t.co)– Can be in multiple shortened forms– Hard to identify sources

Page 10: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Duration of Twitpic Spreading

# of Tweets

median duration

(day)

Page 11: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Which Twitpic is most popular?

• # of tweeted– Form of recommendation (quality)

• # of viewed– User clicks on URL (popularity)

• # of total followers– Measure of Information exposure

Page 12: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

# of tweeted

Page 13: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

# of viewed

Page 14: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

# of followers

Page 15: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Short-Lived, Ephemeral Fame# of followers# of tweeted

15

Page 16: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Case Study : Evolution of #Views

• # of user clicks on the Twitpic URL– limitation : some Twitter clients show the photos

without clicks (no count up)

• Tracing # of view counts – for every hour– 2010.08.15 ~ 2010.08.26– for talkative users

Page 17: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Views of MLB (News)

days

Page 18: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Views of O_CONNECTION (Humor)

days

views

Page 19: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Views of ladygaga (Celebrity)

days

Page 20: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Spreading Tree Analysis

• Using a connected tree from source user• Remove loops, multiple edges

Page 21: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Spreading tree reconstruction

• “RT @Somebody : blah blah”

• General messages

• Reply

Page 22: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Information Spreading Pattern

The median value of properties for trees

Cascade size 17

Max. depth 3

Median depth 1.5

Width 10

Single-edge frac-tion

0.125

Source contribu-tion

0.4375Diffusion trees in Twitter are wide and shal-low.

The source plays an important role in infor-mation diffusion

Page 23: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Source vs the Others

Page 24: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science
Page 25: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Same # of Tweets, Different Pattenrs of Diffusion

Page 26: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Response Probability

Page 27: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Social capacity of human beings

• Dunbar’s number

Page 28: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Dunbar’s number

Behavioral and brain scineces, 16(4):681–735, 1993

The maximum number of social relations managed by modern human is 150.

Page 29: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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#(friends) stimulate interaction?

The more friends one has (up to 200), the more active one is.Median

#(sent msgs)

Page 30: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Twitter activity vs # of followings

Page 31: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Caveats

• Not complete from an ego-centric perspective

Page 32: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Break-up

Page 33: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Two Sides of Relationship

• Formation and Dissolution– Formation tradiationally well studied– Dissolution hardly much

• Why?– Hard to obtain data

• Proxy for dissolution– No exchange of email [Kossinet09]

Page 34: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Two Questions We Raise

• How prevalent is unfollow?

• Why do people unfollow?

Page 35: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Four Types of Tweet

• TweetPSSM is now starting!

• Reply@Virgilio Fantastic Workshop! Thanks for having me!

• MentionI am attending PSSM organized by @Virgilio and @PK!

• RetweetAt UFMG till tomorrow! RT @Virgilio PSSM is now start-ing!

Page 36: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Proportion of Tweet Types

Users become more informational than interactive as the number of followees increases

Page 37: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

How Prevalent Is Unfollow?

37

Page 38: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Follows and Unfollows

Unfollow is prevalent!

Page 39: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Unfollow frequent

• Mostly singular– 66% of unfollows are the only unfollow of the day

• But often clustered– 10% with 5 or more other unfollows

• On average– 90% of time intervals between days of unfollow is

less than 9 days

Page 40: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Communication partner

• Reciprocal and interactive users– Exchange of a mention, a reply, or a retweet and

vice versa

Page 41: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

#Comm Partners vs. #Followees

Page 42: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Passive Nature of Follow

• 85.6% relationships involve no activity• 96.3% involve 3 or fwer• Who unfollows?– Remove 85.6% of no activity and among those

with any activity unfollowed relationships involves less activity than unbroken relationships

Page 43: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Unfollow ratio vs. ego-centric ordering of re-lationship establishments

Page 44: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

# Followees vs. # Unfollowees

Page 45: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

More Retweets/Favorites Less Likely to Be Unfollowed

Page 46: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

The overlap of relationships vs. unfollow ra-tio

Page 47: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Why Do People Unfollow?

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Page 48: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Interviews

Q1: Why a participant decided to unfollow.Q2: Whether s/he thought the unfollowee was aware of being unfollowed.Q3: If s/he broke off on other OSNs. Difference?Q4: If s/he followed corporate accounts.Q5: Choose 10 users s/he would never unfollow

Page 49: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

Demographics of 22 interviewees

Page 50: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Q1: Motivations behind Unfollow

• Burst (39)– Burst-only (13), Unintersting topic (10), Mundane

details (6), Automatically generated (4), Conversa-tion (2), Politics (2), Different Views (1), Complains (1)

Page 51: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Q2: Awareness of Being Unfollowed

• A half of respondents stated that they thought unfollowees were aware of being unfollowed.– They did not know unfollowees in person– They got used to unfollowing– Unfollow was easy

• The other half– Unfollowees had too many followers to notice– No convenient interface to track it– They did not track themselves

Page 52: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Q3: Break-up on other OSNs?

• Not common

Page 53: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Q4: Corporate Accounts

• 8 out of 22 follow corporate accounts– 5 kept following– Motivaiton = expectation of prize winning– They didn’t mind occasional ad tweets, but unfol-

low if ads come in bursts– Some only participate if all participants received a

gift

Page 54: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Q5: Whom Not to Unfollow?

• Most respondents chose intimate friends• Some chose their role models

Page 55: Human Behavior as Recorded on the Web WebST Symposium Thursday, February 24 th, 2011 Imperial Palace Hotel, Seoul Sue Moon Graduate Program of Web Science

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Conclusions

• Just a tip of an iceberg for computational – social science– journalism– political science– archeology– literature study– linguistics