profitable practice from development to implementation james (jim) swain, jd founder and ceo of the...
TRANSCRIPT
Profitable Practice from Development to
Implementation
James (Jim) Swain, JDFounder and CEO of the Academy
of VA Pension Planners
Valerie Peterson, JD Executive Director of Elder
Counsel
This Session Will Cover
Knowledge and Skills Required
Blueprint of a Profitable Practice
Additional Legal Services
Skills and Knowledge RequiredSkills required to succeed in this area are:
−Sales – ability to convince people to take actions that are in their own best interest.
−Presentation – ability to talk to the public and explain complex legal and emotional issues.
−Elder Law- a strong working knowledge of elder issues.
Income tax –a strong working knowledge of the income tax issues that apply to planning options
Investments – know different types of investments and how they impact planning
Networking – must be able to meet with referral sources and develop mutually beneficial relationships that generate new business
Patience – working with Elderly requires more patience
Skills and Knowledge Required
What is Different About VA Pension Planning
VA Pension Planning is a great Public Relations Tool
– Easy conversation subject
Everyone knows someone who is a Veteran or Surviving Spouse
Where else do you get people actively marketing your services?
- People will make this their mission
Huggable Clients
- They are loyal
- They look for opportunities to refer business to you
You have to be patient with Elder Clients
- Listening skills are required
- They want to tell their story
Case is more urgent
- Health and VA deadlines
What is Different About VA Pension Planning
Office professional but friendly and comfortable
Office Accessibility
- No barriers to entry
- Wheelchairs
- Walkers
- Bathrooms
What is Different About VA Pension Planning
Much Easier to Discuss
It is easier to talk to strangers as well as friends and associates about VA Pension than Wills/Trust/other legal services
It is easier to get invited to speak to churches, civic clubs and other social groups
All Contacts are ProspectsEvery contact has multiple business
opportunities
- Estate planning for family
- Business issues
- Real estate issues
- Tax issuesVA Pension gives you the opportunity to tell
people what else you do
Cross Sell
Sell new services to existing clients
Ask your existing clients about family and friends
VA client families have a relationship with you, and are more apt to use you if they know what you do
You have a Competitive Advantage
Price services based on their value
Not selling paper or a plan
- Delivering a valuable result
If you see yourself as selling paper or a plan, you will be selling a Commodity
Pricing Services
Don’t give in to quick $
You should be a partner in all planning
Be careful of supporting the unauthorized practice
Knowledgeable and Ethical Financial Advisors will want a Knowledgeable Attorney as part of their team.
Pricing Services
Value Pricing
Do they have a fee? Or is it an investment?
What is the Value You Return for their investment?
Your Knowledge and Experience allows you to create an Income Stream of $23,360 per
year for life – What is this Worth?
Initial Meeting
Do you give this away? Why?- Give credit against plan
If Prospect is pre-conditioned they will expect to pay for your time
If you do not value your time, how can you expect your client to value you?
Increase Your Profitability
No free consultations with Attorney- Free consultation is phone call with screening
staff memberCharge for Value of Services
- Same as Medicaid planning
Do not sell documents to client or Senior Advisors- You must be involved in planning and get paid accordingly
Blue Print for a Profitable Practice
What we do
Why we do it
How we do it
Swain Law FirmAttorney
−Network−Referral Sources−Presentations−Client Meetings
Case Manager−Free Consultation−Data Collection−Screen Prospects
Swain Law Firm ProcedureNo Free Meeting with Attorney
Conference Calls require a Credit Card
Payment of ½ of Fees to start, then remaining due when documents delivered
Case Manager does data collection, screening and pre-condition
Swain Law Firm ProcedureProvide Free Assistance with VA Application
Hourly charge after Approval
Charge Appeals or Assistance with Annual Reports
Swain Law Firm MarketingVA Websites
Senior Networks
Articles
Lunch & Learns
Brochures for Advisors
Swain Law Firm MarketingFamily
Friends
Newsletter Articles
Swain Law Firm MarketingPresentations
1. Assisted Living Facilities
2. Civic Clubs
3. Churches
4. Financial Planners
5. Attorneys – Bar Associations
Questions ?
Thank You!