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Villaverla,May2008
EXPORT WARRANTY- GENERALCONDITIONS
WARRANTY
TELWINwarrantsthegoodworkingoftheproductsand takestheengagement toreplacethepartsthatmayresultfaulty due tobadqualityofthematerial or manufacturingdefects,within12 MONTHS from thedate when theproduct was sold to the end-user (exception is made for thoseproducts sold within the European Union - UE - and relative to the European Directive1999/44/CE),provedonthewarranty certificate included in theinstructionmanual.Thewarrantystartsfrom the date of
purchaseoftheproduct.
WARRANTYLIMITS
The following conditions are not covered by the warranty terms: faults due to natural deterioration,disregardofthemaintenanceinstructionsgivenin theinstructionmanual,alterationoftheoriginalstatusof theproduct,connection to incorrectmainsvoltage, incorrect gas pressure, transportationdamages,fires or damangescaused by natural eventssuchaslightnings or floods.Thedirect or indirectdamagescaused by a faultyproduct are notcoveredby thewarranty.The warranty expires if the repair of the products is carried out without previous authorization of themanufacturer or iftherepairiscarried out by using non approvedspareparts.The warranty does not cover transportation costs either direct or indirect. The torches, their
consumables and thewirefeederrolls, are notcoveredby thewarrantyterms.
Note: thefaultypartssubstitutedunderwarrantymustremainavailableforeventualcontrol.After the repairwork, thewarrantyof the repairedor replacedproductwillgoonuntil theendof theperiodasforeseenfortheproductwhenitwasfirstpurchased.
PRODUCTS REPAIR
Thewarrantyserviceisgrantedby theproducts distributor.TELWIN acknowledges the warranty costs with a warranty discount which is applied on all theend-productsinvoiced.Thisdiscountisto cover thecostsforparts,labour, and allothercosts.
To grant a correct service, TELWIN will support its distributors with the necessary documentation,relative totherepairworks,instruction and advice.
Thedistributorshouldstructure itsownorganizationso astobeabletocarryout thenecessaryrepairworkswithadequate instrumentations (seeAppendix) and beequippedwitha stock ofspareparts torespondtoitsneeds.Thisserviceshouldhavea sufficientdistribution in thearea wherethedistributoroperates.
The distributor will also indicate a responsible of the repair service, who will become the referencepersonforTELWINasfasasthewarrantymattersare concerned.Thispersonwillcome toTELWINfordue training and updatingontheproductson a regularbasis.Theinformationgivenshallnotbeusedforscopesdifferentfrom thoseforwhichithasbeengiven.Itwillbecommonengagement toproceedwith a controlon thecostssustained for theassistance incase thesewillsubstantiallydifferfrom theinitialonesforeseen.
Saldatrici MMA,TIG,MIG-MAG, taglio al plasma, INVERTER.Puntatrici. Caricabatterie ed avviatori.
MMA,TIG,MIG-MAG weldingmachines, plasma cutting, INVERTER.Spot weldingmachines.Batterychargersand starters.
Postes de soudageMMA,TIG,MIG-MAG, dcoupage au plasma, INVERTER.Postes de soudage par points.Chargeurs de batterie et dmarreurs.
MMA,WIG,MIG-MAG Schweissgerte,Plasmaschneiden,INVERTER.Punktschweissgerte.Batterieladegerteund Starter.
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In case all,or part of,theobligationsoftheDistributorare notrespected,theright togetthediscountwillloose validity.
In case of presumed defects on production batch, the distributor will immediately communicate all theproblems found. TELWIN, after due controls, will authorize the returnshipment of such products.After control of the faulty products at Telwin s premises and diagnosis of the real fault, TELWINwill startthe repair work.
NOTE: TELWINwillnotacceptany returnshipmentofany productifthishasnotbeenpreviouslyagreeduponand authorized;in case thedistributorisnotabletocarryout therepairontheproduct/s,contactsshouldbetakenwithTELWIN s AfterSales Servicetogetthemostadequatesupport. In any case theproductistobedespatchedtoTELWINCARRIAGEPAID and willbereturnedCARRIAGEFORWARD.
TELWINSpA After Sales Service
Saldatrici MMA,TIG,MIG-MAG, taglio al plasma, INVERTER.Puntatrici. Caricabatterie ed avviatori.
MMA,TIG,MIG-MAG weldingmachines, plasma cutting, INVERTER.Spot weldingmachines.Batterychargersand starters.
Postes de soudageMMA,TIG,MIG-MAG, dcoupage au plasma, INVERTER.Postes de soudage par points.Chargeurs de batterie et dmarreurs.
MMA,WIG,MIG-MAG Schweissgerte,Plasmaschneiden,INVERTER.Punktschweissgerte.Batterieladegerteund Starter.
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Appendix 1: REPAIR GUIDELINESppendix REPAIR GUIDELINES
(*) Instrumentation with code can be supplied by TELWIN upon request.
INSTRUMENTATION
1 Double track cod. 802401
2 Dummy Load cod. 802110 MMA
od. 802111 Plasma
3 Variac 0 - 300v 1500 VA cod. 802402
4 DDifferential Probe
Unwelding Equipment
(*)
(*)
c (*)
(*)
5 1/200
8
Oscilloscope
igital Multimeter
6 Hall Probe cod. 802406
7 HV Power Supply cod. 802403
9 Tools
(*)
(*)
4
3 81
2
9
RECOMMENDED INSTRUMENTATION
5
7 6