telwww

Upload: camelod555

Post on 02-Jun-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/10/2019 telwww

    1/3

    Villaverla,May2008

    EXPORT WARRANTY- GENERALCONDITIONS

    WARRANTY

    TELWINwarrantsthegoodworkingoftheproductsand takestheengagement toreplacethepartsthatmayresultfaulty due tobadqualityofthematerial or manufacturingdefects,within12 MONTHS from thedate when theproduct was sold to the end-user (exception is made for thoseproducts sold within the European Union - UE - and relative to the European Directive1999/44/CE),provedonthewarranty certificate included in theinstructionmanual.Thewarrantystartsfrom the date of

    purchaseoftheproduct.

    WARRANTYLIMITS

    The following conditions are not covered by the warranty terms: faults due to natural deterioration,disregardofthemaintenanceinstructionsgivenin theinstructionmanual,alterationoftheoriginalstatusof theproduct,connection to incorrectmainsvoltage, incorrect gas pressure, transportationdamages,fires or damangescaused by natural eventssuchaslightnings or floods.Thedirect or indirectdamagescaused by a faultyproduct are notcoveredby thewarranty.The warranty expires if the repair of the products is carried out without previous authorization of themanufacturer or iftherepairiscarried out by using non approvedspareparts.The warranty does not cover transportation costs either direct or indirect. The torches, their

    consumables and thewirefeederrolls, are notcoveredby thewarrantyterms.

    Note: thefaultypartssubstitutedunderwarrantymustremainavailableforeventualcontrol.After the repairwork, thewarrantyof the repairedor replacedproductwillgoonuntil theendof theperiodasforeseenfortheproductwhenitwasfirstpurchased.

    PRODUCTS REPAIR

    Thewarrantyserviceisgrantedby theproducts distributor.TELWIN acknowledges the warranty costs with a warranty discount which is applied on all theend-productsinvoiced.Thisdiscountisto cover thecostsforparts,labour, and allothercosts.

    To grant a correct service, TELWIN will support its distributors with the necessary documentation,relative totherepairworks,instruction and advice.

    Thedistributorshouldstructure itsownorganizationso astobeabletocarryout thenecessaryrepairworkswithadequate instrumentations (seeAppendix) and beequippedwitha stock ofspareparts torespondtoitsneeds.Thisserviceshouldhavea sufficientdistribution in thearea wherethedistributoroperates.

    The distributor will also indicate a responsible of the repair service, who will become the referencepersonforTELWINasfasasthewarrantymattersare concerned.Thispersonwillcome toTELWINfordue training and updatingontheproductson a regularbasis.Theinformationgivenshallnotbeusedforscopesdifferentfrom thoseforwhichithasbeengiven.Itwillbecommonengagement toproceedwith a controlon thecostssustained for theassistance incase thesewillsubstantiallydifferfrom theinitialonesforeseen.

    Saldatrici MMA,TIG,MIG-MAG, taglio al plasma, INVERTER.Puntatrici. Caricabatterie ed avviatori.

    MMA,TIG,MIG-MAG weldingmachines, plasma cutting, INVERTER.Spot weldingmachines.Batterychargersand starters.

    Postes de soudageMMA,TIG,MIG-MAG, dcoupage au plasma, INVERTER.Postes de soudage par points.Chargeurs de batterie et dmarreurs.

    MMA,WIG,MIG-MAG Schweissgerte,Plasmaschneiden,INVERTER.Punktschweissgerte.Batterieladegerteund Starter.

  • 8/10/2019 telwww

    2/3

    In case all,or part of,theobligationsoftheDistributorare notrespected,theright togetthediscountwillloose validity.

    In case of presumed defects on production batch, the distributor will immediately communicate all theproblems found. TELWIN, after due controls, will authorize the returnshipment of such products.After control of the faulty products at Telwin s premises and diagnosis of the real fault, TELWINwill startthe repair work.

    NOTE: TELWINwillnotacceptany returnshipmentofany productifthishasnotbeenpreviouslyagreeduponand authorized;in case thedistributorisnotabletocarryout therepairontheproduct/s,contactsshouldbetakenwithTELWIN s AfterSales Servicetogetthemostadequatesupport. In any case theproductistobedespatchedtoTELWINCARRIAGEPAID and willbereturnedCARRIAGEFORWARD.

    TELWINSpA After Sales Service

    Saldatrici MMA,TIG,MIG-MAG, taglio al plasma, INVERTER.Puntatrici. Caricabatterie ed avviatori.

    MMA,TIG,MIG-MAG weldingmachines, plasma cutting, INVERTER.Spot weldingmachines.Batterychargersand starters.

    Postes de soudageMMA,TIG,MIG-MAG, dcoupage au plasma, INVERTER.Postes de soudage par points.Chargeurs de batterie et dmarreurs.

    MMA,WIG,MIG-MAG Schweissgerte,Plasmaschneiden,INVERTER.Punktschweissgerte.Batterieladegerteund Starter.

  • 8/10/2019 telwww

    3/3

    Appendix 1: REPAIR GUIDELINESppendix REPAIR GUIDELINES

    (*) Instrumentation with code can be supplied by TELWIN upon request.

    INSTRUMENTATION

    1 Double track cod. 802401

    2 Dummy Load cod. 802110 MMA

    od. 802111 Plasma

    3 Variac 0 - 300v 1500 VA cod. 802402

    4 DDifferential Probe

    Unwelding Equipment

    (*)

    (*)

    c (*)

    (*)

    5 1/200

    8

    Oscilloscope

    igital Multimeter

    6 Hall Probe cod. 802406

    7 HV Power Supply cod. 802403

    9 Tools

    (*)

    (*)

    4

    3 81

    2

    9

    RECOMMENDED INSTRUMENTATION

    5

    7 6