transactional and interpersonal

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What I can do for What I can do for you? you? Standar Kompetensi: Standar Kompetensi: 9. 9. Mengungkapkan makna dalam percakapan transaksional dan Mengungkapkan makna dalam percakapan transaksional dan interpersonal lisan pendek sederhana untuk berinteraksi interpersonal lisan pendek sederhana untuk berinteraksi dengan lingkungan sekitar dengan lingkungan sekitar Kompetensi dasar: Kompetensi dasar: 9.1 Mengungkapkan makna dalam percakapan transaksional (to 9.1 Mengungkapkan makna dalam percakapan transaksional (to get things done) dan interpersonal (bersosialisasi) pendek get things done) dan interpersonal (bersosialisasi) pendek sederhana dengan menggunakan ragam bahasa lisan secara sederhana dengan menggunakan ragam bahasa lisan secara akurat, lancar, dan berterima untuk berinteraksi dengan akurat, lancar, dan berterima untuk berinteraksi dengan lingkungan terdekat yang melibatkan tindak tutur: meminta, lingkungan terdekat yang melibatkan tindak tutur: meminta, memberi, menolak jasa, meminta, memberi, menolak barang, memberi, menolak jasa, meminta, memberi, menolak barang, meminta, memberi dan mengingkari informasi, meminta, memberi, meminta, memberi dan mengingkari informasi, meminta, memberi, dan menolak pendapat, dan menawarkan / menerima / menolak dan menolak pendapat, dan menawarkan / menerima / menolak sesuatu sesuatu 9.2 Mengungkapkan makna dalam percakapan transaksional (to get things done) dan interpersonal (bersosialisasi) pendek sederhana dengan menggunakan ragam bahasa lisan secara akurat, lancar, dan berterima untuk berinteraksi dengan lingkungan terdekat yang melibatkan tindak tutur: meminta, memberi persetujuan, merespon pernyataan, memberi perhatian terhadap pembicara, mengawali, memperpanjang, dan menutup percakapan, serta mengawali, memperpanjang, dan menutup percakapan telepon

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Page 1: Transactional and interpersonal

What I can do for What I can do for you?you?

Standar Kompetensi:Standar Kompetensi:9.9.Mengungkapkan makna dalam percakapan transaksional dan Mengungkapkan makna dalam percakapan transaksional dan interpersonal lisan pendek sederhana untuk berinteraksi dengan interpersonal lisan pendek sederhana untuk berinteraksi dengan lingkungan sekitarlingkungan sekitar

Kompetensi dasar:Kompetensi dasar:9.1 Mengungkapkan makna dalam percakapan transaksional (to get 9.1 Mengungkapkan makna dalam percakapan transaksional (to get things done) dan interpersonal (bersosialisasi) pendek sederhana things done) dan interpersonal (bersosialisasi) pendek sederhana dengan menggunakan ragam bahasa lisan secara akurat, lancar, dan dengan menggunakan ragam bahasa lisan secara akurat, lancar, dan berterima untuk berinteraksi dengan lingkungan terdekat yang berterima untuk berinteraksi dengan lingkungan terdekat yang melibatkan tindak tutur: meminta, memberi, menolak jasa, meminta, melibatkan tindak tutur: meminta, memberi, menolak jasa, meminta, memberi, menolak barang, meminta, memberi dan mengingkari memberi, menolak barang, meminta, memberi dan mengingkari informasi, meminta, memberi, dan menolak pendapat, dan informasi, meminta, memberi, dan menolak pendapat, dan menawarkan / menerima / menolak sesuatumenawarkan / menerima / menolak sesuatu9.2 Mengungkapkan makna dalam percakapan transaksional (to get things done) dan interpersonal (bersosialisasi) pendek sederhana dengan menggunakan ragam bahasa lisan secara akurat, lancar, dan berterima untuk berinteraksi dengan lingkungan terdekat yang melibatkan tindak tutur: meminta, memberi persetujuan, merespon pernyataan, memberi perhatian terhadap pembicara, mengawali, memperpanjang, dan menutup percakapan, serta mengawali, memperpanjang, dan menutup percakapan telepon

Page 2: Transactional and interpersonal

Asking for help Accepting Rejecting / Refusing

Can you help me?Could you help me?Could you pass me the pen, please?Would you do me a favor?

Yessure OK of course

I'm sorry I'm busyI'm sorry 1 can't

Asking for help

Page 3: Transactional and interpersonal

Example: At the bus stop …..

Adi : Excuse me, would you watch my luggage while I go to the toilet ? Fia : Sorry, I can't.My bus is coming and I must go now.Adi : O.K.

Page 4: Transactional and interpersonal

Offering for help Accepting Rejecting / Refusing

• Let me help you.• Can I help you?• Do you need any• Do you need my

assistance?• I would be happy to

help you.

• Yes, please. • If you don't

mind. • How good you

are! • I would be

grateful. • Sure, thank you.• Thank you.

• No, thanks. • No, I'm OK! • Please, don't

bother your self.• No, thanks. I can

do it myself

Offering for help

Page 5: Transactional and interpersonal

Porter : You have a very big suitcase, Ma'am. Can I help you ?

Passenger : No, thank you.I can do it myself.

Page 6: Transactional and interpersonal

Asking Something Refusing to give something

Accepting

• Can I have …?• Can you give me …?• Would you like to

give me some …?

• Sorry, I don’t have it.

• Yes/Sure.• OK• Of course.

Asking something

Page 7: Transactional and interpersonal

Tiffany : I'm hungry. Can I have something to eat? (asking for something)

Arga : Sure. Would you like a bowl of chicken porridge? (giving something) Mother has just made it.

Tiffany : Yes, please. Thank you.

Page 8: Transactional and interpersonal

Offering Something Refusing to Accept

Accepting an Offer

• Do you like this?• The gift is for you.• Would you like more?• Here is some money

for you.

• No, thanks.• No, thanks. It’s

enough.• I’d love to, but

I’m full.• Sorry, I can’t

take this.

• Thanks.• Thank you very

much.• That’s very kind

of you.• That’s very nice

of you.

Offering something

Page 9: Transactional and interpersonal

Asking for someone’s opinion

Giving Opinion Refusing to give opinion

• Do you think it is …?

• What do you think of …?

• What is your opinion about …?

Agree with the opinion:•Yes, I think so.•I go with your opinion •I think it's a good idea •I think she is nice •In my opinion she is a friendly girl•You're right •OKDisagree with the opinion•No, I don't think so•That's a good idea, but ….•I'd love to, but …

• I can't say anything

• I don't have any idea

Asking Opinion

Page 10: Transactional and interpersonal

Examples:1. Yasir : Do you think Rendra hates Clara?( asking for opinion ) Ikhsan : I don't think so. I often see them together.(giving opinion ) 2.  Zulfa : What do you think about Anne?Hani : Anne who?Zulfa : Tyas' close, friend. Don't you know her? Hani : Oh, that girl. I think she is a stubborn girl (giving opinion)Zulfa : Why do you think so? Hani : She never listens to her mother Zulfa ; You're right,

Page 11: Transactional and interpersonal

Asking for Agreement

Agreement Disagreement

• Do you agree?• How about

going to …?

• I completely agree.• Of course I do.• I agree.• You’re right.• I think so.• That’s right.• I’m in complete agree

with you.• I go along with you• That’ good idea.

• I disagree.• I can’t agree with …• I don’t think so.• That’s not true.• No way.• Not a chance.• I see what you

mean, but …• I don’t agree with

you.• It’s not a good

idea.

Agreement - Disagreement

Page 12: Transactional and interpersonal

ExampleMr.and Mrs.Kusuma are looking for a house. They are reading some advertisements in a newspaper.Mrs.Kusuma : Do you agree if we buy this house? (asking for agreement)Mr. Kusuma : I disagree. I think it's too small for us.lt just has 3 bedrooms.(disagreement)

We need at least 5 bedrooms.Mrs.Kusuma : Mmm what about this one? (asking for agreement)Mr. Kusuma : That's great! It has more bedrooms and the price is reasonable too. (agreement)

Page 13: Transactional and interpersonal

UNGKAPAN UNTUK MEMBUKA, MENGEMBANGKAN/MEMPERPANJANG, DAN MENGAKHIRI

PERCAKAPAN

OPENING, EXTENDING (RESPONDING, PAYING

ATTENTION TO THE CONVERSATION) AND

CLOSING THE CONVERSATION

Page 14: Transactional and interpersonal

How do you start a conversation ?•Nice day, isn't is ?•Did you catch the news today ?•Have you been here long ?•Pretty nice place , huh ?•Nice day to be outside, isn't it ?•How long have you been waiting ? How do you extend or make a conversation longer ?•By the way…•And then …•Tell me about it How do you end a conversation ?•Well, have a nice day•I think I have to go now•It's been a pleasure talking to you•Let's continue this another time•Take care

Page 15: Transactional and interpersonal

OPENING, EXTENDING (RESPONDING, PAYING

ATTENTION TO THE CONVERSATION) AND

CLOSING A PHONE CALL

UNGKAPAN UNTUK MEMBUKA, MENGEMBANGKAN/MEMPERPANJANG, DAN MENGAKHIRI

PERCAKAPAN lewat telepon

Page 16: Transactional and interpersonal

How do you open a phone call ?•Hello?•Hello. May I speak to ……. please ?•Hi…… This is……..•Hi. Is …………….. there ?

How do you converse?•I'm calling to tell you that we are going to go to Bali next week. Will you join us?•By the way …… How do you end a conversation ?•Well, nice talking to you•I really have to go now. We'll talk some other time•Can I call you back ?•Let's continue this another time•Can we continue this later ?My other line is ringing•I won't keep you any longer

Page 17: Transactional and interpersonal

TASK 1Fill in the blanks with the suitable expressions in the box!a.Sure . Here you areb.No, thanksc.Sure.d.Thankse.I'm sorry I can't. 1. Porter : Excuse me, can I help you? Adi : I can manage myself.2. Mr. Aryo : Excuse me, would you watch my luggage while I go to the toilet ? Stranger : …………………… I have to go now . My train is arriving

3. Buyer : Two tickets to Surabaya please ! Ticket seller : ……………………………………

4. Dr. Martin : Please lay on the bed. I'll check you. Patient : …………………………………… Patient : What's wrong with me , doc ? Doctor : Nothing. Just sore throat. Ill prescribe some medicines. Here you are Patient : ……………………………………..

Page 18: Transactional and interpersonal

TASK Complete the following dialogues using the expressions of offering, asking something and their responses in the box.

a. Thanks. I like themb. No, thanksc. I'd love to, but I'm fulld. Do you want it?e. I prefer oranges f. Do you want more g. Do you want to tasteh. Of coursei. Can I have your answer sheet j. Do you want any mangoes

Page 19: Transactional and interpersonal

1. Alfa : I bought some bars of chocolate yesterday. (1) ………………..Raja : Thanks, Alfa.

Hmmm, it's very delicious.Alfa : (2)…………………Raja : (3)…………………

2. Teacher : (4)……………………………….?Ratih : (5)………………………….. mom.

Here you are.   Teacher : Is it yours?

Ratih : Yes, mom. What's the matter? Teacher : Great ! You did it well

3. Fajar : (6) ………………………. the omelet I've cooked?Lia : (7) ……………………………..Fajar : That's okay.

• Danar : Mother bought mangoes yesterday. (8) ………………………………………..

Faqih : No, thanks (9) ……………………………….Danar : Oh, I see. But I don’t have oranges. What About apples?Faqih : (10) ………………………………

Page 20: Transactional and interpersonal

TASKComplete the following

dialogues using the suitable.

AGREEMENT / DISAGREEMENT

Page 21: Transactional and interpersonal

1. Frans : lunch today?Shelyn : …… (1). I must take an English Course after school..

Frans : What about dinner?Shelyn : …… (2). Would you pick me up?

Frans : OK, I’ll pick you up at 07.00. See you.Shelyn : See you too.

2. Bagas : Lets go to the beach!Ratih : ………(3) but I must accompany my mother shopping.

You can ask Tatang to go with you. He is free now.  Bagas : That’s all right

3. Fajar : How about fishing next Sunday?Lia : …………………………….. (4) What time we will go?Fajar : At 04.00 a.m.Lia : OK. I’ll go with you.

• Danar : ……… (5) a movie at XXI theather to night. Faqih : ………………………………. (6)

Danar : Why do you say no?Faqih : Don’t you remember if we’ll have a History test tomorrow?

we must study hard. Danar : Oh my God. I completely forget it. Thanks for reminding

me.

Page 22: Transactional and interpersonal

5. Tita and Ana are talking about school Tita : What do you think about our school regulation number 4?

Ana : What does it say? Tita : It says that students and teachers must not to smoke at school. Ana : I …… (7). Smoking is not good for our health. Tita : You’re right.

6. Faris : Well, I think playing football can keep our body healthy.

Arman : I ………(8). It can also make us happy because we can meet our friends.

  Faris : I go with your opinion. By the way, can I borrow your football shoes

Arman : OK. I’ll take them for you. Faris : Thanks guy. Arman : Don’t mention it. That’s a friend for.

7. Teacher : Well students, talking about television, do you think TV can make us active and creative?

Amir : ………….. (9), Sir. I think TV makes people passive and lazy.

Teacher : That’s right. What about you Asti?Asti : ……… (10), Sir. TV is very important for us. We can

learn a lot from it and get pleasure as well. But of course, don’t watch TV too much. Am I correct Sir? Teacher : ………( 11)