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“Non è di un luogo che sentiamo nostalgia, ma delle emozioni che esso desta in noi“. Sigmund Graff Mirko Lalli Marketing Comunications and Public Relations Digital P.R. & Social Media

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Page 1: Travel e Socialmedia #travelnext #ictdays2013 trento 22.03.2013

“Non è di un luogo che sentiamo nostalgia, ma delle emozioni che esso

desta in noi“.Sigmund Graff

Mirko LalliMarketing Comunications and Public RelationsDigital P.R. & Social Media

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http://bit.ly/164AdIV

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errore del titanic

#1

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errore del miope

#2

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strategia

obiettivi

strumenti

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12

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written byAlexander Osterwalder & Yves Pigneur

co-created byAn amazing crowd of 470 practitioners from 45 countries

designed byAlan Smith, The Movement

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“Nessun Business Plan sopravvive al primo incontro con il cliente”Steve Blank

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customer segments

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value proposition

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channels

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customer relationships

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revenue streams

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key resources

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key activities

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key partners

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cost structure

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images by JAM

customer segments

key partners

cost structure

revenue streams

channels

customer relationships

keyactivities

keyresources

valueproposition

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VP CR

CH

CSKP KA

KR

R$C$

The Business Model Canvas

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Cost Structure

Key Partners

Key Resources

Channels

Key Activities

Value Proposition

Customer Relationships

CustomerSegments

Revenue Streams

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mobile everything

Mobile platforms on tablets and smartphones will enable second screen media consumption and local services.

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#longtail

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Mercati  di  massa Massa  di  Mercati

Percezione del valore

#longtail

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Valo

re

Caratteristiche di Personalizzazione (Unicità)

Caratteristiche intensificate (+esperienza)

Caratteristiche ampliate (+servizio)

Caratteristiche differenziate (+specificità)

Caratteristiche indifferenziate (commodity)

IL VALORE DELL’ESPERIENZA

“UNICA”

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#storytelling

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#1 al mondo

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#lovemark

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#golfodellaesecuzione

“...che separa lo stadio delle intenzioni da quello delle azioni”

DONALD NORMAN, La Caffettiera del Masochista

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Non è la più forte delle specie che sopravvive, né la più intelligente, ma quella più reattiva ai cambiamenti.

Charles Darwin

Mirko  Lalli

Marketing  Comunications  and  Public  Relations

Digital  P.R.  &  Social  Media

#grazie