T&D 69 97 5 10 1 23

1

(Servant Leadership) Robert K.Greenleaf

1970 (The Servant As Leader)

2000

James C. Hunter(2005)

Ken Blanchard & Phil Hodges2004

James C. Hunter(2005)

T&D 69 97 5 10 2 23

2

Peter M.Senge

(Emotional

Intelligence, EI)

(Resonant Leadership)

James C. Hunter (2005)

T&D 69 97 5 10 3 23

3

(Management)

(control, consistency & predictability)

(Servant Leadership) 1970 Robert

K .Greenleaf

(,1999;

,2003;Russell&Stone,2002;Sergiovanni,2000;Yukl,2002)

slave

James C. Hunter(2005)

James C. Hunter(2005)

T&D 69 97 5 10 4 23

4

James C. Hunter(2005)

(Servanthood Leadership)

(enabler)

Bob Noyce

T&D 69 97 5 10 5 23

5

(,2003)

() Maslow James C. Hunter(2005)

()

()

(empowerment)1

()

Service Master Company2(1)

(2)

(3)

(4)

1 empowermentempowermentempowermentEnable

2 Service Master Company 4

T&D 69 97 5 10 6 23

6

(5)

3

(internalize)

3 93225

T&D 69 97 5 10 7 23

7

Batten4(1998)

Ken Blanchard

(empowerment)

(1)

(2)

(3)

4 Batten ,J.(1998)Servant-leadership : A passion to serve. In L. C. Spears(Ed.), Insights on leadership (pp.38-53).New York: Wily.

T&D 69 97 5 10 8 23

8

(,1997)

(coach)(facilitator)(2004)

5

5(1)(2)(3)(4)

T&D 69 97 5 10 9 23

9

(,1997)

(,1999)

(James C.

Hunter,2005)

Giuliani 911

Giuliani

EQ()

80%IQ() 20%(Daniel Goleman ,1996)

T&D 69 97 5 10 10 23

10

()

(core competency)

(leadership)

(team work)

(James C.

Hunter,2005)

T&D 69 97 5 10 11 23

11

(2002)

(visions)(principles)

(strategies)

Patterson(2003)

(visions)(principles)(strategies)

Patterson(2003)

T&D 69 97 5 10 12 23

12

Waterman6

(James C. Hunter,2005)

(Non-Profit Organization ,NPO)

(,1998)

(ideal type)

6

T&D 69 97 5 10 13 23

13

(2005)

T&D 69 97 5 10 14 23

14

(James C.

Hunter,2005)

(leadship)

(followership)

T&D 69 97 5 10 15 23

15

7(Trait theory)

8(Behavioral Pattern Theory)

9(Contingency Situational

Theory) 1980 (Transformational Leadership)

(French & Bell,1999)

(Transactional Leadership)

French 1997

7 8 9

T&D 69 97 5 10 16 23

16

(2005)

Robert S. Kaplan10(leading)

(managing)

(communication)

10 Robert S. Kaplan 1972 (Balanced Scorecard,BSC)

T&D 69 97 5 10 17 23

17

T&D 69 97 5 10 18 23

18

James C. Hunter(2005)

(leadership)(followership)

(employee

satisfaction, ES)

(,2001)

Dolan Garcia(2002)

T&D 69 97 5 10 19 23

19

T&D 69 97 5 10 20 23

20

2002CHEERS6

2004Ken Blanchard & Phil

Hodges.

2004 120 154

2006 952 48-50

1999 31 2

72-76

1999..

2004

Robert K .Greenleaf.

1996Empowerment Takes More Than a Minute

Ken Blanchard & John P.Carlos.

2005James C.

Hunter.

1998

2002 188

T&D 69 97 5 10 21 23

21

128-130

2001

1997Peter M.Senge.

2005

1994

Robert H. Waterman, Jr.

1999 6

2 1734

2003

6 2 69-83

2005

2002 Rudolph W.Giuliani.

1997

Batten, J. (1998). Servant-leadership: A passion to serve. In L. C.

Spears (Ed.),Insights on leadership(pp.38-53). New YorkWily.

Dolan ,S.L.,& Garcia ,S.(2002).Managing by values :Cultural re-design

for strategic organization change at dawn of twenty-first

T&D 69 97 5 10 22 23

22

century. Journal of Management Development,21(2) ,101-117.

French,W.L.,Bell,C.H.,Jr.1999.Organizational

development :Behavioral science interventions for organization

improvement6th ed..Upper Saddle River ,NJ:Prentice Hall.

Robert S.Kaplan & David P.Norton. (1992).The balanced scorecard:

Measures that drive performance, Harvard Business Review,

Jan.-Feb,71-79.

Patterson, K. A. (2003), Servant Leadership : A theoretical Model.

Published by the School of Leadership studies, Regent

University.

Robert K.Greenleaf (1970), The servant as leader, Indianapolis: The

Robert K. Greenleaf Center.

Russell, R. F., & Stone, A.G. (2002). A review of servant leadership

attributes:Developing a practical model. Leadership &

Organization Development Journal,23(3), 145-157.

Sergiovanni, T. J. (2000). Leadership as stewardship. Whos serving

who? InJossey-Bass Publishers, The Jossey-Bass Reader on

Educational Leadership(pp.269-286). San Francisco, CA: the

author.

T&D 69 97 5 10 23 23

23

Yukl, G. (2002). Leadership in organizations (5th ed.). Upper Saddle

River, NJ:Prentice Hall.