2008...3. management 35 3.1 bul p ersonnel 35 3.1.1. personnel and st aff ev olution 35 figure 37:...
TRANSCRIPT
www.uni.lu
Bib
lioth
èque
de
l’Uni
vers
ité
du L
uxem
bour
g
Chiffres Clés Key Data
2008
- 20
11
Chers utilisateurs de la BUL,
Nous avons le plaisir de vous présenter le premier rapport « Chiffres clés, 2008 - 2011 ».
Pour la première fois, la Bibliothèque de l’Université du Luxembourg (BUL) publie des chiffres disponibles relatifs à ses activités, à ses services et collections, ainsi qu’à l’usage de ceux-ci.
Ce rapport constitue l’aboutissement de plusieurs années de travail. En effet, le préalable à l’obtention de ces chiffres réside dans la mise en place des collections et services mais aussi des outils de gestion, de collecte des données et des procédures de travail professionnels.
Ce rapport n’est cependant qu’une simple étape dans une démarche visant la qualité de nos services et l’attractivité de nos collections. Il permet une première évaluation quantitative. Les chiffres présentés ne constituent qu’un premier pas vers la mise en place d’indicateurs ISO, au service d’un pilotage des activités plus efficace et plus à l’écoute de vos besoins. Ces indicateurs et d’autres permettront également une stratégie de « benchmarking » permettant de situer la BUL dans le contexte européen des bibliothèques universitaires.
Ces premiers chiffres permettent de relever ces quelques constats :
- Vous êtes de plus en plus nombreux à fréquenter les bibliothèques de l’Université :
• 42% de visiteurs en plus entre 2009 et 2011 ;
• 71% d’augmentation de lecteurs inscrits entre 2009 et 2011.
- Vous empruntez de plus en plus d’ouvrages: +129% de prêts entre 2008 et 2011 pour la seule bibliothèque du Limpertsberg ;
- La navette (transfert des livres entre les campus) est un service fort utilisé: depuis sa mise en place en 2008, l’augmentation de livres transférés est de 737% ;
- Vous utilisez de plus en plus les ressources électroniques: par rapport aux données du trafic du portail findit.lu en 2006, le trafic en 2011 a été multiplié par 27, soit une augmentation de 2668% (30% de ce trafic provient des usagers se connectant depuis un poste de l’UL, 54% à distance (domicile par exemple ou lors de déplacement)) ;
Nous, les collaborateurs du service BUL, voyons dans ces constats un encouragement à poursuivre dans notre volonté d’offrir des réponses professionnelles et des services en évolution, dans une démarche de qualité.
Mais cette dernière n’est rendue possible que grâce aux partenaires avec lesquels nous travaillons chaque jour. Nous souhaitons profiter de ce document pour les remercier.
Nous tenons à remercier particulièrement la Bibliothèque nationale de Luxembourg, sa Direction et ses collaborateurs, qui organisent, coordonnent le Consortium Luxembourg et le réseau Bibnet.lu. Ils assurent notamment la gestion du serveur, du système de gestion des bibliothèques et des services connexes exploités en commun par les membres du réseau, dont nous faisons partie.
Nous remercions également nos partenaires au quotidien : le Rectorat, les autres services de l’Université, les Facultés et centre interdisciplinaires, les professionnels des bibliothèques consultants externes, les bibliothèques universitaires partenaires, en particulier les bibliothèques de l’Université de la Grande Région.
Enfin, nous tenons à vous remercier, vous nos utilisateurs, pour votre confiance, pour vos questions au quotidien, pour vos remarques et suggestions, pour vos critiques constructives qui nous permettent d’améliorer la qualité de nos services et collections.
Bonne lecture et découverte de ces chiffres !
Marie-Pierre PauschResponsable du Service des bibliothèques
TabLe of ConTenTS
1. SeRViCeS 9
1.1 USER SERvICES 9
1.1.1. vISItORS 9 Figure 1: Number of visitors – All Libraries – 2008 to 2011 9 Figure 2: Monthly visitors – Limpertsberg – 2008 to 2011 9 Figure 3: Monthly visitors – Kirchberg – 2008 to 2011 10 Figure 4: Monthly visitors – Walferdange – 2008 to 2011 10 Figure 5: visitors to the Libraries between 17h00 and 18h00 – 2008 to 2011 10
1.1.2. PAtRON COMPOSItION 11 Figure 6: Patron Evolution – 2008 to 2011 11 Figure 7: Patrons by Category – 2011 11
1.1.3. REGIStRAtION WEEK 12 Figure 8: Registration Evolution – 2010 to 2011 12 Figure 9: Number of Registrations per Week – Sep / Oct 2011 12 Figure 10: Registration Evolution by Week – 2010 to 2011 12
1.1.4. DOCUMENtARy tRAINING 13 Figure 11: Documentary training and Guided visits – 2009 to 2011 13
1.2 LOANS AND RENEWALS 13
1.2.1. INCLUDING ShUttLE MOvEMENtS 13 Figure 12: Loans and Renewals – All Libraries – 2010 to 2011 13 Figure 13: Loans and Renewals per Library – 2010 to 2011 14 Figure 14: Loans and Renewals – Limpertsberg Library – 2009 to 2011 14 Figure 15: Annual trend – Limpertsberg Library – 2009 to 2011 14
1.2.2. ExCLUDING ShUttLE MOvEMENtS 15 Figure 16: Loans and Renewals – All Libraries – 2010 to 2011 15 Figure 17: Loans and Renewals per Library – 2010 to 2011 15 Figure 18: Loans and Renewals – Limpertsberg Library – 2009 to 2011 15
1.3 BOOKS ShUttLE SERvICE 16 Figure 19: Loans via the Book Shuttle Service – by source library –
2008 to 2011 16 Figure 20: Loans via the Book Shuttle Service – by pick-up library –
2008 to 2011 16
1.4 PERIODICALS ACCESS 17 Figure 21: Requests for Periodicals not available via Direct Access –
2008 to 2011 17
2. CoLLeCTion 21
2.1 BUL ANNUAL BUDGEt 21
2.1.1. BUDGEt EvOLUtION 21 Figure 22: BUL Budget Evolution – 2007 to 2012 21
2.1.2. BUDGEt DIStRIBUtION 21 Figure 23: Annual Budget Distribution – 2010 21 Figure 24: Annual Budget Distribution – 2011 21
2.2 thE BUL COLLECtION 22
2.2.1. NEW ItEMS 22 Figure 25: New Items/New Purchases – All Libraries – 2010 to 2011 22 Figure 26: New Items per Library – 2010 to 2011 22 Figure 27: New Items per Language – 2010 to 2011 23
2.2.2. ALL ItEMS 23 Figure 28: Item Evolution – All Libraries – 2010 to 2011 23 Figure 29: Number of Items by Library – 2011 23 Figure 30: Number of Items by Language – All Libraries – 2011 24 Figure 31: Percentage of Items by Library and Language – 2011 24 Figure 32: Item Evolution by Library – 2010 to 2011 24 Figure 33: Item Evolution by Language – 2010 to 2011 25
2.2.3. PRINt PERIODICALS 26
2.3 ACqUISItIONS FOR OthER BUDGEtS 27 Figure 34: Order Evolution – 2008 to 2011 27
2.4 ELECtRONIC RESOURCES – FINDIt.LU PORtAL 27
2.4.1. USAGE 27 Figure 35: Bandwidth Evolution – in Mb – 2006 to 2011 27 Figure 36: Portal Utilisation by University Library Card holders – 2007 to 2011 28
2.4.2. DAtABASES 28
2.4.3. ELECtRONIC JOURNALS 30
3. ManageMenT 35
3.1 BUL PERSONNEL 35
3.1.1. PERSONNEL AND StAFF EvOLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution vs. Library visitors –
2008 to 2011 35 Figure 39: Staff (excluding students) Evolution vs. Loans
and Renewals – 2008 to 2011 36
3.1.2. FORMAL EDUCAtION LEvELS 36
3.1.3. LIBRARy StAFF PER CAPItA 37 Figure 40: Library Staff (excluding students) per Capita – 2009 to 2011 37
3.2 OthER RESOURCES 37
3.2.1. INFRAStRUCtURE 37
3.2.2. ShELF SPACE 38
7ServiceS
1. ServiceS
9ColleCtion
1. SeRViCeS
1.1 USER SERvICES
1.1.1. VisitorsA visitor is a person who has physically come to one of the University Libraries.
figure 1: Number of Visitors – All Libraries – 2008 to 2011
Year number of VisitorsLimpertsberg Kirchberg Walferdange
2008 32 199 12 312 14 363
2009 38 556 8 487 * 18 058
2010 41 287 17 027 16 542
2011 46 160 22 241 18 080
* Counter malfunction from April to June.
figure 2: Monthly Visitors – Limpertsberg – 2008 to 2011
58 874
65 101
74 856
86 481
90 000
85 000
80 000
75 000
70 000
65 000
60 000
55 000
50 0002008 2009 2010 2011
0
1 000
2 000
3 000
4 000
5 000
6 000
7 000
Janu
ary
Febru
aryMarc
hApri
lMay
June Ju
ly
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Num
ber o
f Vi
sito
rs
2008
2009
2010
2011
10 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
figure 3: Monthly Visitors – Kirchberg – 2008 to 2011
figure 4: Monthly Visitors – Walferdange – 2008 to 2011
Since the fall of 2008, the opening hours of the three principal libraries were expanded to remain open for an additional hour each day, until 18h00. the following chart shows the results of this extended opening.
figure 5: Visitors to the Libraries between 17h00 and 18h00 – 2008 to 2011
0
500
1 000
1 500
2 000
2 500
3 000
3 500
Janu
ary
Febru
aryMarc
hApri
lMay
June Ju
ly
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Num
ber o
f Vi
sito
rs
2008
2009
2010
2011
* Counter malfunction from April to June 2009
0
500
1 000
1 500
2 000
2 500
3 000
Janu
ary
Febru
aryMarc
hApri
lMay
June Ju
ly
Augus
t
Septem
ber
Octobe
r
Novem
ber
Decem
ber
Num
ber o
f Vi
sito
rs
2008
2009
2010
2011
0
50
100
150
200
250
300
350
400
450
Walferdange
Limpertsberg
Kirchberg
Oct
Nov
Dec
Jan
Feb
Mar Apr
May Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar Apr
May Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar Apr
May Jun
Jul
Aug
Sep
Oct
Nov
Dec
2009 2010 2011
11ServiceS
1.1.2. Patron CompositionA patron is a person who holds a library card for the University libraries.
Due to the fact that the statistics cover the entire January to December period and, therefore, include the students registered during both the summer and winter semesters, the number of students registered at the library is higher than the number of students provided by SEvE. As well, as can be seen in Figure 6, roughly 10% of the patrons are external users.
figure 6: Patron Evolution – 2008 to 2011
figure 7: Patrons by Category – 2011
746
7 5098 054 8 702
9 412
733 865 935
10 000
9 000
8 000
7 000
6 000
5 000
4 000
3 000
2 000
1 000
02008 2009 2010 2011
Number of Patrons
ExternalPatrons
External User
Personnel
Master and PhD
Bachelor
2 92131.03%
1 10511.74%
4 45147.29%
9359.93%
12 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
1.1.3. Registration Weekthis section presents statistics showing the registrations that occur in September/October timeframe during which a special registration office is opened.
figure 8: Registration Evolution – 2010 to 2011
figure 9: Number of Registrations per Week – Sep / Oct 2011
figure 10: Registration Evolution by Week – 2010 to 2011
10 000
9 000
8 000
7 000
6 000
5 000
4 000
3 000
2 000
1 000
02010 2011
Registrations made during registration office
Total Registrations for the Year
Note: In 2011, the registration office was open for 4 weeks; in 2010, for 5 weeks.
9 412
847
8 702
1 183
Week 4
Week 3
Week 2
Week 1
9812%
18322%
20724%
35942%
359
207183
98113
494
295
141 140
500
400
300
200
100
0Week 1 Week 2 Week 3 Week 4 Week 5
2010
2011
Note: In 2011, the registration office was only open for 4 weeks in total.
13ServiceS
1.1.4. Documentary Trainingthe following chart shows the number of users who have participated in guided library visits or followed training in documentary research techniques.
figure 11: Documentary Training and Guided Visits – 2009 to 2011
1.2 LOANS AND RENEWALS
the following section presents the number of loans and renewals for the BUL with or without shuttle movements. A shuttle movement occurs when an item is delivered, for the user, to a different library than the one in which the item resides. For example, if a patron requests a book that is in the Limpertsberg library to be delivered to the Walferdange library, one shuttle movement occurs. If the patron returns an item to a different library than the one in which it resides, then a shuttle movement occurs.
1.2.1. Including Shuttle Movementsthe following charts provide the loans and renewals including shuttle movements.
figure 12: Loans and Renewals – All Libraries – 2010 to 2011
800
632
510
850
800
750
700
650
600
550
500
450
4002009 2010 2011
Num
ber o
f us
ers
who
par
ticip
ated
in a
gui
ded
libra
ry v
isit
or f
ollo
wed
doc
umen
tary
tra
inin
g
50 000
45 000
40 000
35 000
30 000
25 000
20 000
15 000
10 000
5 000
02010 2011
+9.37%
Note: This chart includes shuttle movements.
42 24346 200
14 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
figure 13: Loans and Renewals per Library – 2010 to 2011
figure 14: Loans and Renewals – Limpertsberg Library – 2009 to 2011
figure 15: Annual Trend – Limpertsberg Library – 2009 to 2011
0
5 000
10 000
15 000
20 000
25 000
30 000
2011
2010
WalferdangeLimpertsbergKirchbergNote: This chart includes shuttle movements.
17 68317 680
25 643
22 203
2 8742 360
0
5 000
10 000
15 000
20 000
25 000
30 000
Note: This chart includes shuttle movements.
2009 2010 2011
+30.73%
+15.49%
16 984
22 20325 643
0
100
200
300
400
500
600
700
800
900
2009 Loans & Renewals
2010 Loans & Renewals
2011 Loans & Renewals
1 3 5 7 9 51 5311 13 15 17 19 21 23 25 27 29 3331 35 37 39 4341 45 47 49
Week Number
15ServiceS
1.2.2. Excluding Shuttle Movementsthe following charts provide the loans and renewals excluding shuttle movements.
figure 16: Loans and Renewals – All Libraries – 2010 to 2011
figure 17: Loans and Renewals per Library – 2010 to 2011
figure 18: Loans and Renewals – Limpertsberg Library – 2009 to 2011
45 000
40 000
35 000
30 000
25 000
20 000
15 000
10 000
5 000
02010 2011
+3.82%
38 791 40 273
Note: This chart excludes shuttle movements.
25 000
20 000
15 000
10 000
5 000
0
Note: This chart excludes shuttle movements.
WalferdangeLimpertsbergKirchberg
2 198 2 572
18 97320 518
17 620 17 183
2010
2011
15 427
20 51818 973
25 000
20 000
15 000
10 000
5 000
02009 2010 2011
Note: This chart excludes shuttle movements.
+8.14%+22.99%
16 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
1.3 BOOKS ShUttLE SERvICE
the library indicated in this figure is the library from which the item was sent. this figure includes only the number of loans made for delivery to a different library.
figure 19: Loans via the Book Shuttle Service – by source library – 2008 to 2011
the library indicated in this figure is the library to which the item was sent. this figure includes only the number of loans made for delivery to a different library.
figure 20: Loans via the Book Shuttle Service – by pick-up library - 2008 to 2011
2 500
2 000
1 500
1 000
500
0
Number of Documents Transferred FROM the Specified Library
263
726
1 679
2 136
3 933 27 59 101 275
786
1 781
2 301
43 64
2008
2009
2010
2011
TotalKirchbergWalferdangeLimpertsberg
0
500
1 000
1 500
2 000
2 500
2011
2010
2009
2008
TotalKirchbergWalferdangeLimpertsberg
6 43 77 112263
734
1 606
2 086
6 9 98 103275
786
1 781
2 301
Num
ber o
f Vi
sito
rs
Number of Documents Transferred TO the Specified Library
17ServiceS
1.4 PERIODICALS ACCESS
figure 21: Requests for Periodicals not available via Direct Access – 2008 to 2011
80
288
154139
2008 20102009 20110
50
100
150
200
250
300
18 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
19ColleCtion
2. cOLLecTiON
21ColleCtion
2. CoLLeCTion
2.1 BUL ANNUAL BUDGEt
2.1.1. budget evolution
figure 22: BUL Budget Evolution – 2007 to 2012
2.1.2. budget Distribution
figure 23: Annual Budget Distribution – 2010
figure 24: Annual Budget Distribution – 2011
1 156 000
1 400 000
1 750 000 1 776 000
1 550 000
1 600 000
1 900 000
1 800 000
1 700 000
1 600 000
1 500 000
1 400 000
1 300 000
1 200 000
1 100 000
1 000 0002007 2008 2009 2010 2011 2012
Periodicals
International Library Loan
Monographs
Operating Costs
Electronic Documentation
4 9600%
370 14024%
566 68037%
145 0809%
463 14030%
Periodicals
International Library Loan
Monographs
Operating Costs
Electronic Documentation
5 0000%
400 00025%
424 92027%
170 08011%
600 00037%
22 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
2.2 thE BUL COLLECtION
this section presents various details regarding the number and growth of physical items within the three BUL libraries: Limpertsberg, Walferdange and Kirchberg. Items include all physical documents which are present in the library or in the storage areas which can either be taken out on loan or consulted from within one of the libraries.
2.2.1. new itemsNew items are those items which have been added to the library’s collection in the given year. they could be new acquisitions, gifts to the library, items that were previously held in laboratory collections or items which have been retrospectively catalogued. New Purchases are those items added to the library’s collection through acquisition by the library.
figure 25: New Items/New Purchases – All Libraries – 2010 to 2011
figure 26: New Items per Library – 2010 to 2011
18 000
16 000
14 000
12 000
10 000
8 000
6 000
4 000
2 000
0
New Items
New PurchasesReceived
New PurchasesOrdered
20112010
17 094
7 9386 071
13 501
6 709 5 819
0
2 000
1 000
4 000
3 000
6 000
5 000
8 000
7 000
9 000
2011
2010
KirchbergWalferdangeLimpertsberg
8 839
6 887 6 888
5 582
1 367 1 032
23ColleCtion
figure 27: New Items per Language – 2010 to 2011
2.2.2. all itemsthe following charts show the evolution and breakdown of items in the three BUL libraries regardless of when the items were added to the collection. Breakdowns are provided by library, by language and by library and language together.
figure 28: Item Evolution – All Libraries – 2010 to 2011
figure 29: Number of Items by Library – 2011
2010
2011
4 653
3 428
5 057
3 873
6 1055 514
1 279 686
0
1 000
2 000
3 000
4 000
5 000
6 000
7 000
OtherGermanFrench English
105 615
116 337120 000
110 000
100 000
90 000
80 000
70 000
60 0002010 2011
Kirchberg
Walferdange
Limpertsberg30 48026%
75 09165%
10 7669%
24 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
figure 30: Number of Items by Language – All Libraries – 2011
figure 31 : Percentage of Items by Library and Language – 2011
figure 32: Item Evolution by Library – 2010 to 2011
Other
French
English
German
32 12128%
35 02830%
43 34837%
5 8405%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Other
French
English
German
KirchbergWalferdangeLimpertsberg
27%
31%
36%
22%16%
7% 3% 1%
16%38%
60%45%
0 20 000 40 000 60 000 80 000 100 000 120 000
Walferdange
Limpertsberg
Kirchberg
2010
2011 10 766 75 091 30 480
11 021 69 101 25 493
25ColleCtion
figure 33: Item Evolution by Language – 2010 to 2011
0 20 000 40 000 60 000 80 000 100 000 120 000
German
Other
French
English
2010
2011 32 121 35 028 43 348 5 840
29 242 31 775 38 983 5 615
26 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
2.2.3. Print Periodicalsthere are roughly 900 periodicals available for consultation within the University libraries covering the following range of subjects:
Subject number of Titles
Archaeology 1
Art 5
Astronomy 1
Biology 4
Chemistry 7
Computer science 16
Ecology, Environmental protection 11
Economics 120
Education, pedagogy 127
Engineering 60
General Science 26
Geography, Tourism 22
History, ancient 1
History, general 34
History, middle ages 4
History, modern 2
History, science 2
Language and Literature, Anglo-Saxon 8
Language and Literature, French 27
Language and Literature, German 45
Language and Literature, Italian 5
Law, Administration 125
Library Science, History of Books 13
Linguistics, philology 40
Mathematics 55
Medicine 2
News 143
Pharmacy 1
Philosophy 26
Physics 17
Politics 11
Psychology, psychoanalysis 17
Social Science 15
Sociology 27
Theology, History of the church and religions 4
27ColleCtion
2.3 ACqUISItIONS FOR OthER BUDGEtS
the following chart shows the purchases managed by the BUL’s acquisitions procedure which do not reside in the library and which are not funded by the library’s budget.
figure 34: Order Evolution – 2008 to 2011
In 2011, the method of calculating these numbers has changed. thus, the data from 2008 to 2010 has been recalculated and therefore, does not necessarily match what was previously published by the BUL.
2.4 ELECtRONIC RESOURCES – FINDIt.LU PORtAL1
2.4.1. Usagethe usage of electronic resources, offered by Consortium Luxembourg of which the BUL is a member, has seen exponential growth from 2005 to 2011. the figure presented below (Figure 35) shows the bandwidth evolution for the entire user base, the internal users from the University as well as for all users who connect from outside a member’s network (Remote Access for all Users). these users (Remote Access for all Users) could be associated with any member of the Consortium.
figure 35: Bandwidth Evolution – in Mb – 2006 to 2011
1 All the statistics presented in this section have been provided courtesy of Consortium Luxembourg.
Num
ber o
f O
rder
s
0
500
1 000
1 500
2 000
2 500
3 000
3 500
4 000
4 500
2011201020092008
2 9273 535
4 3603 558
+20.77%
+23.34%
-18.39%
0
2006 2007 2008 2009 2010 2011
50 000
100 000
150 000
200 000
250 000
300 000
Band
wid
th (i
n M
b)
UniversityInternal Users
All Users
Remote Accessfor all Users
28 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
Due to the fact that access can be made from outside the University campuses to the majority of these resources, it is impossible to accurately evaluate exactly what part of this growth is tied to the University. It is only possible to view the usage by the University staff, faculty and students when these users are accessing the electronic resources via the University’s network or via vPN: “University Internal Users” in Figure 35.
this chart shows the number of unique University library card holders who have logged into the portal, findit.lu, at least once in the given year. the percentage shows what percentage of library card holders this represents.
figure 36: Portal Utilisation by University Library Card Holders – 2007 to 2011
2.4.2. Databasesthe findit.lu portal currently hosts over 300 databases which are accessible either remotely, from wherever the user happens to be connected to the Internet, or internally from within the University’s network. the policy for database subscriptions is to have as many as possible available via remote access however, there are certain providers, notably those who offer legal databases, who refuse this type of access. In these cases, only internal access can be offered.
the databases which have been added over the course of 2011 are:
new Purchases for 2011 access
Emerald Management Plus Collection Remote
European Views of the Americas: 1493 – 1750 Remote
Hein Online Internal Only
Lextenso – 9 additional titles Internal Only
Naxos Video Library Remote
Oxford Art Online / Grove Art Online Remote
Oxford University Press Journal Collection Remote
Rock’s Backpages Remote
Springer e-books Collection 2011 Remote
Taylor & Francis - Library and Information Science Collection Remote
0
200
400
600
800
1 000
1 200
1 400
0%
2%
6%
4%
8%
10%
12%
14%
16%
2007 2008 2009 2010 2011
Number of uniqueUniversity LibraryCard Holderswho used the portal
Percentage ofUniversity LibraryCard Holderswho used the portal
1 1761 288
989789
373
6.47%
10.57%12.13%
14.80%12.49%
29ColleCtion
the top 10 databases by number of searches for 2011 are:
Rank Databasenumber of Searches 2009
number of Searches 2010
number of Searches 2011
1 Ebscohost – Academic Search Premier 56 319 85 159 79 782
2 Ebscohost – Business Source Premier 34 065 64 968 63 442
3 Thomson – Web of Science 9 924 17 704 16 556
4 Ebscohost – Image Collection 11 427 17 204 14 629
5 Ebscohost – ERIC 3 559 5 651 7 454
6Ebscohost – Datamonitor Company Profiles Authority
19 174 6 268
7 Ebscohost – Education Research Complete 5 072 4 541 4 608
8 Ovid – Francis 398 1 825 2 968
9 Ebscohost – Medline with Full Text 3 790 2 773 2 536
10 Ovid – Journals@Ovid 1 849 2 653 2 510
the databases which are included in the above ranking are subscribed to via the following providers:
• deGruyter • Munzinger
• Ebscohost • Ovid
• Emerald Insight • Proquest
• Factiva • Web of Knowledge
• Gale
It is important to note that most of the subscriptions to legal databases are not included in this ranking as these databases do not provide statistics in a format that allows them to be included in the ranking process.
30 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
2.4.3. electronic Journalsthere are currently over 45 000 journals available electronically in the findit.lu portal. the top 20 most used journals, based on the number of articles downloaded, are:
Rank Journal Providernumber of Downloads
2009
number of Downloads
2010
number of Downloads
2011
1 Thin Solid Films Elsevier 443 517 1 110
2 Diatom Research Taylor & Francis 813
3Plasma Processes and Polymers
Wiley 330 789
4 PROTEOMICS Wiley 326 716
5 American Economic Review Ebsco / JStor 266 104 669
6 Water Research Elsevier 582 967 663
7 Design Studies Elsevier 27 106 654
8 Journal of Finance Ebsco / JStor 94 144 616
9Journal of Applied Polymer Science
Wiley 278 585
10 Physical Review BAmerican Physical Society
22 347 563
11Solar Energy Materials and Solar Cells
Elsevier 133 265 559
12Surface and Interface Analysis
Wiley 3 363 553
13 Journal of Public Economics Elsevier 236 402 513
14 Polymer Elsevier 137 232 494
15Rapid Communications in Mass Spectrometry
Wiley 137 450
16 Research Policy Elsevier 672 525 446
17Journal of Banking & Finance
Elsevier 206 484 440
18 Applied Surface Science Elsevier 282 235 434
19 Nature*Nature Publishing Group
423
20 Physical Review LettersAmerican Physical Society
27 202 407
*these statistics are for the entire Consortium. For Nature, in 2011, the University also had a separate subscription for which 2 458 downloads were recorded.
Due to limitations in the statistics furnished by Consortium Luxembourg’s providers, it is not possible to include all subscriptions. the subscriptions which are included in the ranking above are:
• ACM Digital Library • Nature
• ACS Publications • OECD iLibrary
• APS • Ovid
• Cairn • Oxford University Press
• deGruyter • Proquest
• Ebscohost • Sage
• Emerald Insight • ScienceDirect
• Factiva • Springer
• Gale • taylor & Francis
• IEEE xplore • Wiley Online Library
• JStor
32 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
3. MANAGeMeNT
35ManageMent
3. MANAGeMeNT
3.1 BUL PERSONNEL
3.1.1. Personnel and Staff evolutionthe number of personnel working at the BUL has grown significantly since December 2005. As can be seen in the chart below, full-time personnel has more than tripled from 7 in 2005 to 22 in 2011 as required in order to put in place a quality university library service. however, it can also be seen that, since 2008, personnel growth has levelled off.
figure 37: Personnel Evolution – 2005 to 2011
figure 38: Staff (excluding students) Evolution vs. Library Visitors – 2008 to 2011
Num
ber o
f FT
Es
0
5
10
15
20
25
01-Dec-1101-Dec-1001-Dec-0901-Dec-0801-Dec-0701-Dec-0601-Dec-05
Private Employee - Unlimited Duration
Private Employee - Fixed Duration
Civil Servant
Secondment from Ministry
Young Person on ADEM Contract
Student
15
19
18
17
16
20
21
22
23
24
25
50 000
55 000
65 000
60 000
70 000
75 000
80 000
85 000
90 000
2008 2009 2010 2011
Total Staff
Numberof Visitors
20 20
20
22
86 481
74 856
65 101
58 874
36 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
figure 39: Staff (excluding students) Evolution vs. Loans and Renewals – 2008 to 2011
3.1.2. formal education Levelsthe table below shows the varied formal education level of the staff of the BUL, excluding students and those on ADEM contracts.
number of staff in 2005 (fTe)
number of staff in 2011 (fTe)
Undergraduate or post-graduate degree in Library or Information Science
0 12
Undergraduate or post-graduate degree in other specialities 5.5 8
No higher education degree 2 2
15
19
18
17
16
20
21
22
23
24
25
38 000
38 500
39 000
39 500
40 000
40 500
01-Dec-08 01-Dec-09 01-Dec-10 01-Dec-11
Total Staff
Loans + Renewals
20 20 20
22
40 273
38 791
37ManageMent
3.1.3. Library Staff per Capitathe following chart shows the number of library staff per 1000 members of the population to be served, in this case, all students and University personnel.
figure 40: Library Staff (excluding students) per Capita – 2009 to 2011
the value of this indicator, B.1.4 of ISO Standard 11620, is recommended by IFLA2, BIx3, LISU4 and CAUL5 to be between 5 and 7 (or one member of staff per 137 to 200 users). For the BUL, 3.24 equates to one member of staff per 308 users.
3.2 OthER RESOURCES
3.2.1. infrastructure
equipment number available
Limpertsberg Kirchberg Walferdange
Desks with computers 9 4 9
Desks with power points 19 6 11
Desks for study 21 52 50
Reading seats 0 6 4
Total Number of Seats 49 68 74
Photocopiers 2 1 2
2 the International Federation of Library Associations and Institutions (IFLA: http://www.ifla.org/) is the leading international body representing the interests of library and information services and their users.
3 BIx: der BibliothekIndex (http://www.bix-bibliotheksindex.de/) 4 LISU is an internationally renowned research and information centre for library and information services, based in the Department of Information Science at Loughborough
University (http://www.lboro.ac.uk/departments/ls/lisu/).5 CAUL: Council of Australian University Libraries (http://www.caul.edu.au/)
Num
ber o
f Li
brar
y St
aff
per 1
000
mem
bers
of
the
pop
ulat
ion
to b
e se
rved
Staff / 1000 Users
Minimum Recommended Value
0
1
2
3
4
5
6
201120102009
3.253.243.23
38 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
3.2.2. Shelf Spacethe following table enumerates the shelf space available in each library as well as the storage depots.
Location Shelf space (in metres)
Kirchberg – Direct Access 323
Kirchberg – Storage 900
Limpertsberg – Direct Access 2 516
Limpertsberg – Storage 1 936
Walferdange – Bibliothèque de l’éveil aux sciences – Direct Access 170
Walferdange – Principal Library – Direct Access 908
Walferdange – Storage (EIB Collection) 110
Total 6 863
40 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011
Éditeur Université du Luxembourg Campus Limpertsberg 162a, avenue de la Faïencerie L-1511 Luxembourg t. +352 / 46 66 44 – 6462 www.uni.lu
Coordination
beth Park
bibliothèque de l’Université du Luxembourg
Impression
imprimerie Centrale www.ic.lu
www.uni.luB
iblio
thèq
ue d
e l’U
nive
rsit
é du
Lux
embo
urg
Chiffres Clés Key Data
2008
- 20
11