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Bibliothèque de l’Université du Luxembourg CHIFFRES CLÉS KEY DATA 2008 - 2011

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Page 1: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

www.uni.lu

Bib

lioth

èque

de

l’Uni

vers

ité

du L

uxem

bour

g

Chiffres Clés Key Data

2008

- 20

11

Page 2: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

Chers utilisateurs de la BUL,

Nous avons le plaisir de vous présenter le premier rapport « Chiffres clés, 2008 - 2011 ».

Pour la première fois, la Bibliothèque de l’Université du Luxembourg (BUL) publie des chiffres disponibles relatifs à ses activités, à ses services et collections, ainsi qu’à l’usage de ceux-ci.

Ce rapport constitue l’aboutissement de plusieurs années de travail. En effet, le préalable à l’obtention de ces chiffres réside dans la mise en place des collections et services mais aussi des outils de gestion, de collecte des données et des procédures de travail professionnels.

Ce rapport n’est cependant qu’une simple étape dans une démarche visant la qualité de nos services et l’attractivité de nos collections. Il permet une première évaluation quantitative. Les chiffres présentés ne constituent qu’un premier pas vers la mise en place d’indicateurs ISO, au service d’un pilotage des activités plus efficace et plus à l’écoute de vos besoins. Ces indicateurs et d’autres permettront également une stratégie de « benchmarking » permettant de situer la BUL dans le contexte européen des bibliothèques universitaires.

Ces premiers chiffres permettent de relever ces quelques constats :

- Vous êtes de plus en plus nombreux à fréquenter les bibliothèques de l’Université :

• 42% de visiteurs en plus entre 2009 et 2011 ;

• 71% d’augmentation de lecteurs inscrits entre 2009 et 2011.

- Vous empruntez de plus en plus d’ouvrages: +129% de prêts entre 2008 et 2011 pour la seule bibliothèque du Limpertsberg ;

- La navette (transfert des livres entre les campus) est un service fort utilisé: depuis sa mise en place en 2008, l’augmentation de livres transférés est de 737% ;

- Vous utilisez de plus en plus les ressources électroniques: par rapport aux données du trafic du portail findit.lu en 2006, le trafic en 2011 a été multiplié par 27, soit une augmentation de 2668% (30% de ce trafic provient des usagers se connectant depuis un poste de l’UL, 54% à distance (domicile par exemple ou lors de déplacement)) ;

Nous, les collaborateurs du service BUL, voyons dans ces constats un encouragement à poursuivre dans notre volonté d’offrir des réponses professionnelles et des services en évolution, dans une démarche de qualité.

Mais cette dernière n’est rendue possible que grâce aux partenaires avec lesquels nous travaillons chaque jour. Nous souhaitons profiter de ce document pour les remercier.

Nous tenons à remercier particulièrement la Bibliothèque nationale de Luxembourg, sa Direction et ses collaborateurs, qui organisent, coordonnent le Consortium Luxembourg et le réseau Bibnet.lu. Ils assurent notamment la gestion du serveur, du système de gestion des bibliothèques et des services connexes exploités en commun par les membres du réseau, dont nous faisons partie.

Nous remercions également nos partenaires au quotidien : le Rectorat, les autres services de l’Université, les Facultés et centre interdisciplinaires, les professionnels des bibliothèques consultants externes, les bibliothèques universitaires partenaires, en particulier les bibliothèques de l’Université de la Grande Région.

Enfin, nous tenons à vous remercier, vous nos utilisateurs, pour votre confiance, pour vos questions au quotidien, pour vos remarques et suggestions, pour vos critiques constructives qui nous permettent d’améliorer la qualité de nos services et collections.

Bonne lecture et découverte de ces chiffres !

Marie-Pierre PauschResponsable du Service des bibliothèques

Page 3: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution
Page 4: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

TabLe of ConTenTS

1. SeRViCeS 9

1.1 USER SERvICES 9

1.1.1. vISItORS 9 Figure 1: Number of visitors – All Libraries – 2008 to 2011 9 Figure 2: Monthly visitors – Limpertsberg – 2008 to 2011 9 Figure 3: Monthly visitors – Kirchberg – 2008 to 2011 10 Figure 4: Monthly visitors – Walferdange – 2008 to 2011 10 Figure 5: visitors to the Libraries between 17h00 and 18h00 – 2008 to 2011 10

1.1.2. PAtRON COMPOSItION 11 Figure 6: Patron Evolution – 2008 to 2011 11 Figure 7: Patrons by Category – 2011 11

1.1.3. REGIStRAtION WEEK 12 Figure 8: Registration Evolution – 2010 to 2011 12 Figure 9: Number of Registrations per Week – Sep / Oct 2011 12 Figure 10: Registration Evolution by Week – 2010 to 2011 12

1.1.4. DOCUMENtARy tRAINING 13 Figure 11: Documentary training and Guided visits – 2009 to 2011 13

1.2 LOANS AND RENEWALS 13

1.2.1. INCLUDING ShUttLE MOvEMENtS 13 Figure 12: Loans and Renewals – All Libraries – 2010 to 2011 13 Figure 13: Loans and Renewals per Library – 2010 to 2011 14 Figure 14: Loans and Renewals – Limpertsberg Library – 2009 to 2011 14 Figure 15: Annual trend – Limpertsberg Library – 2009 to 2011 14

1.2.2. ExCLUDING ShUttLE MOvEMENtS 15 Figure 16: Loans and Renewals – All Libraries – 2010 to 2011 15 Figure 17: Loans and Renewals per Library – 2010 to 2011 15 Figure 18: Loans and Renewals – Limpertsberg Library – 2009 to 2011 15

1.3 BOOKS ShUttLE SERvICE 16 Figure 19: Loans via the Book Shuttle Service – by source library –

2008 to 2011 16 Figure 20: Loans via the Book Shuttle Service – by pick-up library –

2008 to 2011 16

1.4 PERIODICALS ACCESS 17 Figure 21: Requests for Periodicals not available via Direct Access –

2008 to 2011 17

Page 5: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

2. CoLLeCTion 21

2.1 BUL ANNUAL BUDGEt 21

2.1.1. BUDGEt EvOLUtION 21 Figure 22: BUL Budget Evolution – 2007 to 2012 21

2.1.2. BUDGEt DIStRIBUtION 21 Figure 23: Annual Budget Distribution – 2010 21 Figure 24: Annual Budget Distribution – 2011 21

2.2 thE BUL COLLECtION 22

2.2.1. NEW ItEMS 22 Figure 25: New Items/New Purchases – All Libraries – 2010 to 2011 22 Figure 26: New Items per Library – 2010 to 2011 22 Figure 27: New Items per Language – 2010 to 2011 23

2.2.2. ALL ItEMS 23 Figure 28: Item Evolution – All Libraries – 2010 to 2011 23 Figure 29: Number of Items by Library – 2011 23 Figure 30: Number of Items by Language – All Libraries – 2011 24 Figure 31: Percentage of Items by Library and Language – 2011 24 Figure 32: Item Evolution by Library – 2010 to 2011 24 Figure 33: Item Evolution by Language – 2010 to 2011 25

2.2.3. PRINt PERIODICALS 26

2.3 ACqUISItIONS FOR OthER BUDGEtS 27 Figure 34: Order Evolution – 2008 to 2011 27

2.4 ELECtRONIC RESOURCES – FINDIt.LU PORtAL 27

2.4.1. USAGE 27 Figure 35: Bandwidth Evolution – in Mb – 2006 to 2011 27 Figure 36: Portal Utilisation by University Library Card holders – 2007 to 2011 28

2.4.2. DAtABASES 28

2.4.3. ELECtRONIC JOURNALS 30

Page 6: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

3. ManageMenT 35

3.1 BUL PERSONNEL 35

3.1.1. PERSONNEL AND StAFF EvOLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution vs. Library visitors –

2008 to 2011 35 Figure 39: Staff (excluding students) Evolution vs. Loans

and Renewals – 2008 to 2011 36

3.1.2. FORMAL EDUCAtION LEvELS 36

3.1.3. LIBRARy StAFF PER CAPItA 37 Figure 40: Library Staff (excluding students) per Capita – 2009 to 2011 37

3.2 OthER RESOURCES 37

3.2.1. INFRAStRUCtURE 37

3.2.2. ShELF SPACE 38

Page 7: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution
Page 8: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

7ServiceS

1. ServiceS

Page 9: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution
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9ColleCtion

1. SeRViCeS

1.1 USER SERvICES

1.1.1. VisitorsA visitor is a person who has physically come to one of the University Libraries.

figure 1: Number of Visitors – All Libraries – 2008 to 2011

Year number of VisitorsLimpertsberg Kirchberg Walferdange

2008 32 199 12 312 14 363

2009 38 556 8 487 * 18 058

2010 41 287 17 027 16 542

2011 46 160 22 241 18 080

* Counter malfunction from April to June.

figure 2: Monthly Visitors – Limpertsberg – 2008 to 2011

58 874

65 101

74 856

86 481

90 000

85 000

80 000

75 000

70 000

65 000

60 000

55 000

50 0002008 2009 2010 2011

0

1 000

2 000

3 000

4 000

5 000

6 000

7 000

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2008

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Page 11: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

10 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

figure 3: Monthly Visitors – Kirchberg – 2008 to 2011

figure 4: Monthly Visitors – Walferdange – 2008 to 2011

Since the fall of 2008, the opening hours of the three principal libraries were expanded to remain open for an additional hour each day, until 18h00. the following chart shows the results of this extended opening.

figure 5: Visitors to the Libraries between 17h00 and 18h00 – 2008 to 2011

0

500

1 000

1 500

2 000

2 500

3 000

3 500

Janu

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Septem

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Octobe

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Decem

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2008

2009

2010

2011

* Counter malfunction from April to June 2009

0

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1 000

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2 500

3 000

Janu

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2009

2010

2011

0

50

100

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Walferdange

Limpertsberg

Kirchberg

Oct

Nov

Dec

Jan

Feb

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May Jun

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Aug

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Oct

Nov

Dec

Jan

Feb

Mar Apr

May Jun

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Jan

Feb

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May Jun

Jul

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2009 2010 2011

Page 12: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

11ServiceS

1.1.2. Patron CompositionA patron is a person who holds a library card for the University libraries.

Due to the fact that the statistics cover the entire January to December period and, therefore, include the students registered during both the summer and winter semesters, the number of students registered at the library is higher than the number of students provided by SEvE. As well, as can be seen in Figure 6, roughly 10% of the patrons are external users.

figure 6: Patron Evolution – 2008 to 2011

figure 7: Patrons by Category – 2011

746

7 5098 054 8 702

9 412

733 865 935

10 000

9 000

8 000

7 000

6 000

5 000

4 000

3 000

2 000

1 000

02008 2009 2010 2011

Number of Patrons

ExternalPatrons

External User

Personnel

Master and PhD

Bachelor

2 92131.03%

1 10511.74%

4 45147.29%

9359.93%

Page 13: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

12 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

1.1.3. Registration Weekthis section presents statistics showing the registrations that occur in September/October timeframe during which a special registration office is opened.

figure 8: Registration Evolution – 2010 to 2011

figure 9: Number of Registrations per Week – Sep / Oct 2011

figure 10: Registration Evolution by Week – 2010 to 2011

10 000

9 000

8 000

7 000

6 000

5 000

4 000

3 000

2 000

1 000

02010 2011

Registrations made during registration office

Total Registrations for the Year

Note: In 2011, the registration office was open for 4 weeks; in 2010, for 5 weeks.

9 412

847

8 702

1 183

Week 4

Week 3

Week 2

Week 1

9812%

18322%

20724%

35942%

359

207183

98113

494

295

141 140

500

400

300

200

100

0Week 1 Week 2 Week 3 Week 4 Week 5

2010

2011

Note: In 2011, the registration office was only open for 4 weeks in total.

Page 14: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

13ServiceS

1.1.4. Documentary Trainingthe following chart shows the number of users who have participated in guided library visits or followed training in documentary research techniques.

figure 11: Documentary Training and Guided Visits – 2009 to 2011

1.2 LOANS AND RENEWALS

the following section presents the number of loans and renewals for the BUL with or without shuttle movements. A shuttle movement occurs when an item is delivered, for the user, to a different library than the one in which the item resides. For example, if a patron requests a book that is in the Limpertsberg library to be delivered to the Walferdange library, one shuttle movement occurs. If the patron returns an item to a different library than the one in which it resides, then a shuttle movement occurs.

1.2.1. Including Shuttle Movementsthe following charts provide the loans and renewals including shuttle movements.

figure 12: Loans and Renewals – All Libraries – 2010 to 2011

800

632

510

850

800

750

700

650

600

550

500

450

4002009 2010 2011

Num

ber o

f us

ers

who

par

ticip

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in a

gui

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libra

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isit

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ollo

wed

doc

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tra

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g

50 000

45 000

40 000

35 000

30 000

25 000

20 000

15 000

10 000

5 000

02010 2011

+9.37%

Note: This chart includes shuttle movements.

42 24346 200

Page 15: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

14 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

figure 13: Loans and Renewals per Library – 2010 to 2011

figure 14: Loans and Renewals – Limpertsberg Library – 2009 to 2011

figure 15: Annual Trend – Limpertsberg Library – 2009 to 2011

0

5 000

10 000

15 000

20 000

25 000

30 000

2011

2010

WalferdangeLimpertsbergKirchbergNote: This chart includes shuttle movements.

17 68317 680

25 643

22 203

2 8742 360

0

5 000

10 000

15 000

20 000

25 000

30 000

Note: This chart includes shuttle movements.

2009 2010 2011

+30.73%

+15.49%

16 984

22 20325 643

0

100

200

300

400

500

600

700

800

900

2009 Loans & Renewals

2010 Loans & Renewals

2011 Loans & Renewals

1 3 5 7 9 51 5311 13 15 17 19 21 23 25 27 29 3331 35 37 39 4341 45 47 49

Week Number

Page 16: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

15ServiceS

1.2.2. Excluding Shuttle Movementsthe following charts provide the loans and renewals excluding shuttle movements.

figure 16: Loans and Renewals – All Libraries – 2010 to 2011

figure 17: Loans and Renewals per Library – 2010 to 2011

figure 18: Loans and Renewals – Limpertsberg Library – 2009 to 2011

45 000

40 000

35 000

30 000

25 000

20 000

15 000

10 000

5 000

02010 2011

+3.82%

38 791 40 273

Note: This chart excludes shuttle movements.

25 000

20 000

15 000

10 000

5 000

0

Note: This chart excludes shuttle movements.

WalferdangeLimpertsbergKirchberg

2 198 2 572

18 97320 518

17 620 17 183

2010

2011

15 427

20 51818 973

25 000

20 000

15 000

10 000

5 000

02009 2010 2011

Note: This chart excludes shuttle movements.

+8.14%+22.99%

Page 17: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

16 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

1.3 BOOKS ShUttLE SERvICE

the library indicated in this figure is the library from which the item was sent. this figure includes only the number of loans made for delivery to a different library.

figure 19: Loans via the Book Shuttle Service – by source library – 2008 to 2011

the library indicated in this figure is the library to which the item was sent. this figure includes only the number of loans made for delivery to a different library.

figure 20: Loans via the Book Shuttle Service – by pick-up library - 2008 to 2011

2 500

2 000

1 500

1 000

500

0

Number of Documents Transferred FROM the Specified Library

263

726

1 679

2 136

3 933 27 59 101 275

786

1 781

2 301

43 64

2008

2009

2010

2011

TotalKirchbergWalferdangeLimpertsberg

0

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2011

2010

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TotalKirchbergWalferdangeLimpertsberg

6 43 77 112263

734

1 606

2 086

6 9 98 103275

786

1 781

2 301

Num

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Number of Documents Transferred TO the Specified Library

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17ServiceS

1.4 PERIODICALS ACCESS

figure 21: Requests for Periodicals not available via Direct Access – 2008 to 2011

80

288

154139

2008 20102009 20110

50

100

150

200

250

300

Page 19: 2008...3. ManageMenT 35 3.1 BUL P ERSONNEL 35 3.1.1. PERSONNEL AND St AFF Ev OLUtION 35 Figure 37: Personnel Evolution – 2005 to 2011 35 Figure 38: Staff (excluding students) Evolution

18 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

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19ColleCtion

2. cOLLecTiON

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21ColleCtion

2. CoLLeCTion

2.1 BUL ANNUAL BUDGEt

2.1.1. budget evolution

figure 22: BUL Budget Evolution – 2007 to 2012

2.1.2. budget Distribution

figure 23: Annual Budget Distribution – 2010

figure 24: Annual Budget Distribution – 2011

1 156 000

1 400 000

1 750 000 1 776 000

1 550 000

1 600 000

1 900 000

1 800 000

1 700 000

1 600 000

1 500 000

1 400 000

1 300 000

1 200 000

1 100 000

1 000 0002007 2008 2009 2010 2011 2012

Periodicals

International Library Loan

Monographs

Operating Costs

Electronic Documentation

4 9600%

370 14024%

566 68037%

145 0809%

463 14030%

Periodicals

International Library Loan

Monographs

Operating Costs

Electronic Documentation

5 0000%

400 00025%

424 92027%

170 08011%

600 00037%

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22 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

2.2 thE BUL COLLECtION

this section presents various details regarding the number and growth of physical items within the three BUL libraries: Limpertsberg, Walferdange and Kirchberg. Items include all physical documents which are present in the library or in the storage areas which can either be taken out on loan or consulted from within one of the libraries.

2.2.1. new itemsNew items are those items which have been added to the library’s collection in the given year. they could be new acquisitions, gifts to the library, items that were previously held in laboratory collections or items which have been retrospectively catalogued. New Purchases are those items added to the library’s collection through acquisition by the library.

figure 25: New Items/New Purchases – All Libraries – 2010 to 2011

figure 26: New Items per Library – 2010 to 2011

18 000

16 000

14 000

12 000

10 000

8 000

6 000

4 000

2 000

0

New Items

New PurchasesReceived

New PurchasesOrdered

20112010

17 094

7 9386 071

13 501

6 709 5 819

0

2 000

1 000

4 000

3 000

6 000

5 000

8 000

7 000

9 000

2011

2010

KirchbergWalferdangeLimpertsberg

8 839

6 887 6 888

5 582

1 367 1 032

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23ColleCtion

figure 27: New Items per Language – 2010 to 2011

2.2.2. all itemsthe following charts show the evolution and breakdown of items in the three BUL libraries regardless of when the items were added to the collection. Breakdowns are provided by library, by language and by library and language together.

figure 28: Item Evolution – All Libraries – 2010 to 2011

figure 29: Number of Items by Library – 2011

2010

2011

4 653

3 428

5 057

3 873

6 1055 514

1 279 686

0

1 000

2 000

3 000

4 000

5 000

6 000

7 000

OtherGermanFrench English

105 615

116 337120 000

110 000

100 000

90 000

80 000

70 000

60 0002010 2011

Kirchberg

Walferdange

Limpertsberg30 48026%

75 09165%

10 7669%

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24 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

figure 30: Number of Items by Language – All Libraries – 2011

figure 31 : Percentage of Items by Library and Language – 2011

figure 32: Item Evolution by Library – 2010 to 2011

Other

French

English

German

32 12128%

35 02830%

43 34837%

5 8405%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Other

French

English

German

KirchbergWalferdangeLimpertsberg

27%

31%

36%

22%16%

7% 3% 1%

16%38%

60%45%

0 20 000 40 000 60 000 80 000 100 000 120 000

Walferdange

Limpertsberg

Kirchberg

2010

2011 10 766 75 091 30 480

11 021 69 101 25 493

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25ColleCtion

figure 33: Item Evolution by Language – 2010 to 2011

0 20 000 40 000 60 000 80 000 100 000 120 000

German

Other

French

English

2010

2011 32 121 35 028 43 348 5 840

29 242 31 775 38 983 5 615

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26 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

2.2.3. Print Periodicalsthere are roughly 900 periodicals available for consultation within the University libraries covering the following range of subjects:

Subject number of Titles

Archaeology 1

Art 5

Astronomy 1

Biology 4

Chemistry 7

Computer science 16

Ecology, Environmental protection 11

Economics 120

Education, pedagogy 127

Engineering 60

General Science 26

Geography, Tourism 22

History, ancient 1

History, general 34

History, middle ages 4

History, modern 2

History, science 2

Language and Literature, Anglo-Saxon 8

Language and Literature, French 27

Language and Literature, German 45

Language and Literature, Italian 5

Law, Administration 125

Library Science, History of Books 13

Linguistics, philology 40

Mathematics 55

Medicine 2

News 143

Pharmacy 1

Philosophy 26

Physics 17

Politics 11

Psychology, psychoanalysis 17

Social Science 15

Sociology 27

Theology, History of the church and religions 4

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27ColleCtion

2.3 ACqUISItIONS FOR OthER BUDGEtS

the following chart shows the purchases managed by the BUL’s acquisitions procedure which do not reside in the library and which are not funded by the library’s budget.

figure 34: Order Evolution – 2008 to 2011

In 2011, the method of calculating these numbers has changed. thus, the data from 2008 to 2010 has been recalculated and therefore, does not necessarily match what was previously published by the BUL.

2.4 ELECtRONIC RESOURCES – FINDIt.LU PORtAL1

2.4.1. Usagethe usage of electronic resources, offered by Consortium Luxembourg of which the BUL is a member, has seen exponential growth from 2005 to 2011. the figure presented below (Figure 35) shows the bandwidth evolution for the entire user base, the internal users from the University as well as for all users who connect from outside a member’s network (Remote Access for all Users). these users (Remote Access for all Users) could be associated with any member of the Consortium.

figure 35: Bandwidth Evolution – in Mb – 2006 to 2011

1 All the statistics presented in this section have been provided courtesy of Consortium Luxembourg.

Num

ber o

f O

rder

s

0

500

1 000

1 500

2 000

2 500

3 000

3 500

4 000

4 500

2011201020092008

2 9273 535

4 3603 558

+20.77%

+23.34%

-18.39%

0

2006 2007 2008 2009 2010 2011

50 000

100 000

150 000

200 000

250 000

300 000

Band

wid

th (i

n M

b)

UniversityInternal Users

All Users

Remote Accessfor all Users

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28 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

Due to the fact that access can be made from outside the University campuses to the majority of these resources, it is impossible to accurately evaluate exactly what part of this growth is tied to the University. It is only possible to view the usage by the University staff, faculty and students when these users are accessing the electronic resources via the University’s network or via vPN: “University Internal Users” in Figure 35.

this chart shows the number of unique University library card holders who have logged into the portal, findit.lu, at least once in the given year. the percentage shows what percentage of library card holders this represents.

figure 36: Portal Utilisation by University Library Card Holders – 2007 to 2011

2.4.2. Databasesthe findit.lu portal currently hosts over 300 databases which are accessible either remotely, from wherever the user happens to be connected to the Internet, or internally from within the University’s network. the policy for database subscriptions is to have as many as possible available via remote access however, there are certain providers, notably those who offer legal databases, who refuse this type of access. In these cases, only internal access can be offered.

the databases which have been added over the course of 2011 are:

new Purchases for 2011 access

Emerald Management Plus Collection Remote

European Views of the Americas: 1493 – 1750 Remote

Hein Online Internal Only

Lextenso – 9 additional titles Internal Only

Naxos Video Library Remote

Oxford Art Online / Grove Art Online Remote

Oxford University Press Journal Collection Remote

Rock’s Backpages Remote

Springer e-books Collection 2011 Remote

Taylor & Francis - Library and Information Science Collection Remote

0

200

400

600

800

1 000

1 200

1 400

0%

2%

6%

4%

8%

10%

12%

14%

16%

2007 2008 2009 2010 2011

Number of uniqueUniversity LibraryCard Holderswho used the portal

Percentage ofUniversity LibraryCard Holderswho used the portal

1 1761 288

989789

373

6.47%

10.57%12.13%

14.80%12.49%

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29ColleCtion

the top 10 databases by number of searches for 2011 are:

Rank Databasenumber of Searches 2009

number of Searches 2010

number of Searches 2011

1 Ebscohost – Academic Search Premier 56 319 85 159 79 782

2 Ebscohost – Business Source Premier 34 065 64 968 63 442

3 Thomson – Web of Science 9 924 17 704 16 556

4 Ebscohost – Image Collection 11 427 17 204 14 629

5 Ebscohost – ERIC 3 559 5 651 7 454

6Ebscohost – Datamonitor Company Profiles Authority

19 174 6 268

7 Ebscohost – Education Research Complete 5 072 4 541 4 608

8 Ovid – Francis 398 1 825 2 968

9 Ebscohost – Medline with Full Text 3 790 2 773 2 536

10 Ovid – Journals@Ovid 1 849 2 653 2 510

the databases which are included in the above ranking are subscribed to via the following providers:

• deGruyter • Munzinger

• Ebscohost • Ovid

• Emerald Insight • Proquest

• Factiva • Web of Knowledge

• Gale

It is important to note that most of the subscriptions to legal databases are not included in this ranking as these databases do not provide statistics in a format that allows them to be included in the ranking process.

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30 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

2.4.3. electronic Journalsthere are currently over 45 000 journals available electronically in the findit.lu portal. the top 20 most used journals, based on the number of articles downloaded, are:

Rank Journal Providernumber of Downloads

2009

number of Downloads

2010

number of Downloads

2011

1 Thin Solid Films Elsevier 443 517 1 110

2 Diatom Research Taylor & Francis 813

3Plasma Processes and Polymers

Wiley 330 789

4 PROTEOMICS Wiley 326 716

5 American Economic Review Ebsco / JStor 266 104 669

6 Water Research Elsevier 582 967 663

7 Design Studies Elsevier 27 106 654

8 Journal of Finance Ebsco / JStor 94 144 616

9Journal of Applied Polymer Science

Wiley 278 585

10 Physical Review BAmerican Physical Society

22 347 563

11Solar Energy Materials and Solar Cells

Elsevier 133 265 559

12Surface and Interface Analysis

Wiley 3 363 553

13 Journal of Public Economics Elsevier 236 402 513

14 Polymer Elsevier 137 232 494

15Rapid Communications in Mass Spectrometry

Wiley 137 450

16 Research Policy Elsevier 672 525 446

17Journal of Banking & Finance

Elsevier 206 484 440

18 Applied Surface Science Elsevier 282 235 434

19 Nature*Nature Publishing Group

423

20 Physical Review LettersAmerican Physical Society

27 202 407

*these statistics are for the entire Consortium. For Nature, in 2011, the University also had a separate subscription for which 2 458 downloads were recorded.

Due to limitations in the statistics furnished by Consortium Luxembourg’s providers, it is not possible to include all subscriptions. the subscriptions which are included in the ranking above are:

• ACM Digital Library • Nature

• ACS Publications • OECD iLibrary

• APS • Ovid

• Cairn • Oxford University Press

• deGruyter • Proquest

• Ebscohost • Sage

• Emerald Insight • ScienceDirect

• Factiva • Springer

• Gale • taylor & Francis

• IEEE xplore • Wiley Online Library

• JStor

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32 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

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3. MANAGeMeNT

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35ManageMent

3. MANAGeMeNT

3.1 BUL PERSONNEL

3.1.1. Personnel and Staff evolutionthe number of personnel working at the BUL has grown significantly since December 2005. As can be seen in the chart below, full-time personnel has more than tripled from 7 in 2005 to 22 in 2011 as required in order to put in place a quality university library service. however, it can also be seen that, since 2008, personnel growth has levelled off.

figure 37: Personnel Evolution – 2005 to 2011

figure 38: Staff (excluding students) Evolution vs. Library Visitors – 2008 to 2011

Num

ber o

f FT

Es

0

5

10

15

20

25

01-Dec-1101-Dec-1001-Dec-0901-Dec-0801-Dec-0701-Dec-0601-Dec-05

Private Employee - Unlimited Duration

Private Employee - Fixed Duration

Civil Servant

Secondment from Ministry

Young Person on ADEM Contract

Student

15

19

18

17

16

20

21

22

23

24

25

50 000

55 000

65 000

60 000

70 000

75 000

80 000

85 000

90 000

2008 2009 2010 2011

Total Staff

Numberof Visitors

20 20

20

22

86 481

74 856

65 101

58 874

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36 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

figure 39: Staff (excluding students) Evolution vs. Loans and Renewals – 2008 to 2011

3.1.2. formal education Levelsthe table below shows the varied formal education level of the staff of the BUL, excluding students and those on ADEM contracts.

number of staff in 2005 (fTe)

number of staff in 2011 (fTe)

Undergraduate or post-graduate degree in Library or Information Science

0 12

Undergraduate or post-graduate degree in other specialities 5.5 8

No higher education degree 2 2

15

19

18

17

16

20

21

22

23

24

25

38 000

38 500

39 000

39 500

40 000

40 500

01-Dec-08 01-Dec-09 01-Dec-10 01-Dec-11

Total Staff

Loans + Renewals

20 20 20

22

40 273

38 791

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37ManageMent

3.1.3. Library Staff per Capitathe following chart shows the number of library staff per 1000 members of the population to be served, in this case, all students and University personnel.

figure 40: Library Staff (excluding students) per Capita – 2009 to 2011

the value of this indicator, B.1.4 of ISO Standard 11620, is recommended by IFLA2, BIx3, LISU4 and CAUL5 to be between 5 and 7 (or one member of staff per 137 to 200 users). For the BUL, 3.24 equates to one member of staff per 308 users.

3.2 OthER RESOURCES

3.2.1. infrastructure

equipment number available

Limpertsberg Kirchberg Walferdange

Desks with computers 9 4 9

Desks with power points 19 6 11

Desks for study 21 52 50

Reading seats 0 6 4

Total Number of Seats 49 68 74

Photocopiers 2 1 2

2 the International Federation of Library Associations and Institutions (IFLA: http://www.ifla.org/) is the leading international body representing the interests of library and information services and their users.

3 BIx: der BibliothekIndex (http://www.bix-bibliotheksindex.de/) 4 LISU is an internationally renowned research and information centre for library and information services, based in the Department of Information Science at Loughborough

University (http://www.lboro.ac.uk/departments/ls/lisu/).5 CAUL: Council of Australian University Libraries (http://www.caul.edu.au/)

Num

ber o

f Li

brar

y St

aff

per 1

000

mem

bers

of

the

pop

ulat

ion

to b

e se

rved

Staff / 1000 Users

Minimum Recommended Value

0

1

2

3

4

5

6

201120102009

3.253.243.23

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38 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

3.2.2. Shelf Spacethe following table enumerates the shelf space available in each library as well as the storage depots.

Location Shelf space (in metres)

Kirchberg – Direct Access 323

Kirchberg – Storage 900

Limpertsberg – Direct Access 2 516

Limpertsberg – Storage 1 936

Walferdange – Bibliothèque de l’éveil aux sciences – Direct Access 170

Walferdange – Principal Library – Direct Access 908

Walferdange – Storage (EIB Collection) 110

Total 6 863

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40 Chiffres Clés de la BUl 2008 à 2011 ❙ Key data of the BUl 2008 to 2011

Éditeur Université du Luxembourg Campus Limpertsberg 162a, avenue de la Faïencerie L-1511 Luxembourg t. +352 / 46 66 44 – 6462 www.uni.lu

Coordination

beth Park

bibliothèque de l’Université du Luxembourg

Impression

imprimerie Centrale www.ic.lu

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www.uni.luB

iblio

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Chiffres Clés Key Data

2008

- 20

11