ahmed_mansour_cv

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Curriculum Vitae Ahmed Mohamed Mansour Mohamed Ajman - Aljurf - United Arab Emirates UAE - Mobile: +971 508030162 EGY - Mobile:+2 01008208340 Email: [email protected] OBJECTIVE PERSONAL DETAILS QUALIFICATIONS PAST EXPERIENCES Seeking a position in your department, where my skills and experience background can be utilized. Date of birth :14.3.1990 Marital Status : Single Nationality : Egyptian Military Service : Finished Bachelor of commerce - English Section Accounting Department Mansoura University – 2014 - Raya Egypt “Etisalat UAE Direct Enquiry Project” - Customer Service Executive 09/2015-11/2016 Job description : Providing the emirates citizens with the information they need. Helping them with the numbers and directions they ask about by using the project system. Giving them the most appropriate enquiry in case there inquires not listed. - Vodafone “Egypt” 03/2013-03/2014 Retail Sales Executive Job description : Welcoming customers by greeting them, offering them assistance. Directing customers by escorting them to racks, counters, and suggesting items. Advising customers by providing information on products. Helping customer make selections by building customer confidence; offering suggestions and opinions. Individual target achievements over period. Working with our sales department in harmony . - Ushering and Advertising in British American Tobacco. Job description : 08/2012-02/2013 It was an advertising and ushering work. Make the company message reach all the smokers and what they done in their new brand of cigarettes by changing the shape and taste. Providing offers to the customers to attract them to try the

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Page 1: Ahmed_Mansour_CV

Curriculum Vitae

Ahmed Mohamed Mansour Mohamed

Ajman - Aljurf - United Arab Emirates UAE - Mobile: +971 508030162 EGY - Mobile:+2 01008208340

Email: [email protected]

OBJECTIVE

PERSONAL DETAILS

QUALIFICATIONS

PAST EXPERIENCES

Seeking a position in your department, where my skills and experience

background can be utilized.

Date of birth :14.3.1990

Marital Status : Single

Nationality : Egyptian

Military Service : Finished

Bachelor of commerce - English Section

Accounting Department

Mansoura University – 2014

- Raya Egypt “Etisalat UAE Direct Enquiry Project”

- Customer Service Executive 09/2015-11/2016

Job description :

Providing the emirates citizens with the information they

need.

Helping them with the numbers and directions they ask

about by using the project system.

Giving them the most appropriate enquiry in case there

inquires not listed.

- Vodafone “Egypt” 03/2013-03/2014

Retail Sales Executive

Job description :

Welcoming customers by greeting them, offering them

assistance.

Directing customers by escorting them to racks, counters,

and suggesting items.

Advising customers by providing information on products.

Helping customer make selections by building customer

confidence; offering suggestions and opinions.

Individual target achievements over period.

Working with our sales department in harmony .

- Ushering and Advertising in British American Tobacco.

Job description : 08/2012-02/2013

It was an advertising and ushering work.

Make the company message reach all the smokers and what

they done in their new brand of cigarettes by changing the

shape and taste.

Providing offers to the customers to attract them to try the

Page 2: Ahmed_Mansour_CV

SKILLS AND COURSES

ANOTHER COURSES

PERSONAL SKILLS

REFERANCES

new products.

- Training in Barclays Bank for 3 months.

Job description :

Learning from customer service agent how to deal with

customers and help them officially and handling them also

quietly if they are facing problems and getting through their

accounts to check it and applying their needs.

- Working in Animation Department in Sharm El Shiekh –Job

description : 05/2011-07/2012

It was an entertainment job and like a tour guide, just

staying in the hotel and make communications and good

relations with the guests, and manage some activities and

dances all over the day and help them with anything they

need to know.

- Summer 2014

Freelancer – Event Planner :

Organized an event for (Elsawy Culture wheel) theatre.

Prepared theatre to contain a lot of people in a right time.

Organized an event for Alexandria Library.

Language skills :

Arabic : Native.

English : Excellent command.

Level 5, 6 Conversation Courses in English Language.

Computer skills :

- IBDL (International Business Driving license) Certified.

- Good internet user.

- Human Recourses course from The American Cultural Centre.

- Soft skills course from The American Cultural Centre.

- Intermediate Marketing Course from The AUC.

- Good Presentation skills.

- Freely English talking.

- Ambitious, hard worker, self-motivated and energetic.

- Ability to adapt well to changes.

- Handel all works under stress.

- Good communication skills.

- Ability to work in group or individually.

- Good planning abilities.

Any references needed available upon request.