creativity meets rationale - collaboration patterns for social innovation

Creativity Meets Rationale:

Collaboration Patterns for

Social Innovation

Aldo de Moor

CommunitySense

WWW.COMMUNITYSENSE.NL

FARG Seminar

University of Alabama in Huntsville

30 August 2013

Social innovation• Many definitions…

• Social (Stanford Social Innovation Review)– A novel solution to a social problem that is more effective, efficient,

sustainable, or just than existing solutions and for which the value

created accrues primarily to society as a whole rather than private

individuals

• Economic (e.g. Midpoint Brabant)– Governments, enterprises and educational institutes jointly explore

new possibilities, discover markets, develop areas and facilities

• Summarizing– Jointly with all stakeholders find sustainable solutions for societally

relevant problems

– Create individual and societal added value

2

Midden-Brabant: THE Dutch social

innovation region

Social Innovation Award Academy

Transforming education: Prins Heerlijk

Transforming healthcare: Into D’Mentia

Social innovation collaboration model

Developer

network

Stakeholder

network

C1 C2

C4 C5

User network

C3

Core Community

The social innovation process

8

Source: http://www.nesta.org.uk/library/documents/Social_Innovator_020310.pdf

Scaling public libraries innovation

9

Collaborative sensemaking

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Source: BNB/Cubiss public library sensemaking session, May 2013

Collaboration patterns –

sharing lessons learnt

• Creativity & rationale are co-dependent in design

• Patterns: relatively stable solutions to recurring problems at

the right level of abstraction

• Collaboration patterns: reusable lessons learnt on how best

to use specific functionalities for particular collaborative

purposes

• Root ontology of collaboration patterns is the socio-technical

conversation context framework

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Conversations in context

Participation

Look

Do

Interact

Collaborate

SIC cross-case role analysis

SIC cross-case tool analysis

Social innovation concept type

hierarchy

…

SIC-model: filling it in

Developer

network

Stakeholder

network

C5

User network

Core Community

Using common conceptual ground…

An (enabled) communication pattern template

To reuse collaboration lessons learnt

A composite collaboration pattern:

reducing collaborative fragmentation (C5)

Many applications of

collaboration patterns

• Collaborative sensemaking

• Analyzing differences between requirements & functionalities;

existing and good/best practices

• Configuring collaboration systems

• Growing “collaborative landscapes” by linking “collaborative

islands”

• Activating and scaling collaboration

• Bridging theory and practice by acting as socio-technical design

hypotheses

• ….

19

Linking technical & social innovation

in Noord-Brabant

And in Alabama?

Conclusions

• Social innovation is a fuzzy, intricate process

• Involves very complex collaboration networks, evolving over time

• Social innovation collaboration requires careful socio-technical

systems analysis & design

• Collaboration patterns capture reusable lessons learnt

• Working on a – Social innovation collaboration pattern language

– hands-on methodology to describe, analyze, compare, (re)use, and

evolve social innovation collaboration patterns

• Towards more scalable and sustainable social innovation,

having deep impact on society

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Reference: A. de Moor (2012). Creativity Meets Rationale - Collaboration Patterns for Social Innovation. In

J. Carroll (ed.), Creativity and Rationale: Enhancing Human Experience by Design, Springer, Berlin. ISBN

978-1-4471-4110-5 - http://communitysense.nl/papers/2012_De%20Moor_Creativity_Meets_Rationale-

Collaboration_Patterns_for_Social_Innovation.pdf