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BHAVNA SINGH MBA-Capital Market Email:[email protected] LinkedIn : https://www.linkedin.com/profile/view?id=80724863&trk=spm_pic Tel :+91 9167963632 EDUCATION Qualification Institute / Organization Board / University Year % /CGPA MBA(Capital Market) SBM NMIMS, Mumbai NMIMS University 2014 2.89/4 B.Tech(Chemical) Sathyabama University, Chennai Sathyabama University, Chennai 2008 83.0% XII Science College, Patna Bihar Intermediate 2003 68.6% X St JosephsConvent High School, Patna ICSE 2001 89.3% WORK EXPERIENCE Process Manager, eClerx- Investment Banking Operations 14 Months (April 2014 to Present) Managerial Activity - Handle a team of 10 analysts and senior analysts and ensure smooth functioning of the operations - Liaise with stakeholders and present Monthly Business Review - Ensure processes are constantly improving, and participate in step-change improvement projects - Create multiple BRDs, Gap Analysis, Remediation, Process Change Management, Process Optimization and Proposal/Estimation activities - Prepare Factor Mode Effect Analysis to identify the risk areas in the process, classify them as of financial or non-financial impact and apply control measures - Identify scope of automation ,coordinate testing and execute implementation of new systems - Trend Analysis of KPI, Productivity, Resource Utilization - SLA & KPI Reporting - Audit and IS compliance - Hold Appraisal and performance feedback session with the team - Recruit, train and coach team members Volcker Regulation - Analytics and Reporting - Provide Regulatory Support for a major US Investment Bank to comply with Volcker Rule - Timely and Accurate Reporting of Risk-Var, SVar, RFS &Trade Metrics of trading desks to stakeholders - Monitor and report daily Limit Breaches, Day to Day Limit Size inconsistency of trading desks or Blank Values to Risk Managers and find out the rationale for the same - Highlight any potential violation in Customer Facing metrics and liaise with IT team to get it resolved - Track, Monitor, Clean Trade Data Feeds for trading desks in scope to Management Reporting - Assist in building thresholds for Data Quality issue and track issues centrally through JIRA - Design additional control functions to validate metrics - Validation Checks to ensure the trading desks of the client are in line with the Volcker specifications - Reconcile Desk Reports to ensure Data Consistency - Testing and Audit of metrics and reports generated by respective trading desks and IT teams - Coordinate with Risk, Business Managers and IT teams to resolve DQ issues in Risk/Customer metrics Claims Utility - Resolution & settlement of interest claims on late principal payment of Foreign Exchange deal - Root cause analysis of the claim origination and liaise with the responsible party - Making foreign currency payments through SWIFT - Back valuation of accounts of counterparties for resolving interest claims School Of Business Management

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BHAVNA SINGH

MBA-Capital Market

Email:[email protected]

LinkedIn : https://www.linkedin.com/profile/view?id=80724863&trk=spm_pic

Tel :+91 9167963632

EDUCATION

Qualification Institute / Organization Board / University Year % /CGPA

MBA(Capital Market) SBM NMIMS, Mumbai NMIMS University 2014 2.89/4

B.Tech(Chemical) Sathyabama University, Chennai Sathyabama University, Chennai 2008 83.0%

XII Science College, Patna Bihar Intermediate 2003 68.6%

X St Josephs’ Convent High

School, Patna

ICSE 2001 89.3%

WORK EXPERIENCE

Process Manager, eClerx- Investment Banking Operations 14 Months (April 2014 to Present)

Managerial Activity

- Handle a team of 10 analysts and senior analysts and ensure smooth functioning of the operations

- Liaise with stakeholders and present Monthly Business Review

- Ensure processes are constantly improving, and participate in step-change improvement projects

- Create multiple BRDs, Gap Analysis, Remediation, Process Change Management, Process

Optimization and Proposal/Estimation activities

- Prepare Factor Mode Effect Analysis to identify the risk areas in the process, classify them as of

financial or non-financial impact and apply control measures

- Identify scope of automation ,coordinate testing and execute implementation of new systems

- Trend Analysis of KPI, Productivity, Resource Utilization

- SLA & KPI Reporting

- Audit and IS compliance

- Hold Appraisal and performance feedback session with the team

- Recruit, train and coach team members

Volcker Regulation - Analytics and Reporting

- Provide Regulatory Support for a major US Investment Bank to comply with Volcker Rule

- Timely and Accurate Reporting of Risk-Var, SVar, RFS &Trade Metrics of trading desks to stakeholders

- Monitor and report daily Limit Breaches, Day to Day Limit Size inconsistency of trading desks or Blank

Values to Risk Managers and find out the rationale for the same

- Highlight any potential violation in Customer Facing metrics and liaise with IT team to get it resolved

- Track, Monitor, Clean Trade Data Feeds for trading desks in scope to Management Reporting

- Assist in building thresholds for Data Quality issue and track issues centrally through JIRA

- Design additional control functions to validate metrics

- Validation Checks to ensure the trading desks of the client are in line with the Volcker specifications

- Reconcile Desk Reports to ensure Data Consistency

- Testing and Audit of metrics and reports generated by respective trading desks and IT teams

- Coordinate with Risk, Business Managers and IT teams to resolve DQ issues in Risk/Customer metrics

Claims Utility

- Resolution & settlement of interest claims on late principal payment of Foreign Exchange deal

- Root cause analysis of the claim origination and liaise with the responsible party

- Making foreign currency payments through SWIFT

- Back valuation of accounts of counterparties for resolving interest claims

School Of Business Management

- Escalation contact and proposing netting of deals for speedy resolution of claims

- Clearing breaks in TLM by passing bridge entries

- Act as an interface with Agent Banks, traders, salesperson and operations team

- Arrange calls with counterparties and weekly calls with the stakeholders

Audit Trail and Late Trade Reporting

- Assist a major US Investment Bank comply with the Dodd-Frank Act by highlighting any breaches to it

- Report trades for products Credit, Rates and SDR which satisfy a specified threshold value in case of any

discrepancy from normal due to late trade booking , trade amended ,cancelled and rebooked

- Investigate on late trades and liaise with front office desk for reasons

Programmer Analyst, Cognizant Technology Solutions-IT 34 Months (June 2009-May2012)

- Worked for major Retail and Healthcare giants in US

- Requirement gathering, Analysis, Estimation, Coding, Co-ordination and Client Servicing

- Led a team of five people for a project on PCC (Promotional coupon code) taking full ownership of

complex features and ensuring their end to end functioning through proper coordination among the team

- Maintain comprehensive documents like Design Document and Business Requirement Document for

enhancements and new requirements of the Project

- Facilitate Knowledge Transfer to the new joinees in the team for their better domain understanding,

process compliance and other non-technical requirements

SUMMER INTERNSHIP BSE BROKERS’ FORUM

Detailed study of Real Estate Sector in India and study of the effects of new regulations on the sector

Analyzed key concepts in Real Estate Sector and study of situation of the sector in different regions in India

In-depth industry, business, financial and peer analysis of the five major Real Estate Companies in India

Market Survey on the investment sentiment in the sector and in the equities of Real Estate Companies in India

WINTER INTERNSHIP GRAMIN EVAM NAGAR VIKASH PARISHAD

Studied the operations, work process and financials of the NGO named GENVP in Nalanda district, Bihar

Suggested strategies for effective utilization of resources and based on statistics help them decide focus areas

Measure the success achieved by the NGO in its initiative to improve the sexual and reproductive health of the

young people through performance measurement metrics and interaction with the villagers

To help in MIS documentation of the project for support of the key decision-making responsibilities of

management, analyzing, prioritization of information system needs and preparing an information systems plan

CERTIFICATIONS / INTERNSHIPS

Cleared NCFM Equity Derivatives Module

Corporate Project in Ratnakar Bank: Market Benchmarking &documentation on offerings for Retail Loan

Project in CLRI: Analyzed the different available techniques and proposed new optimum solution to design

reactors in cost-effective manner thus reducing the cost of production

Project in CIPET: Analyzed the various methods of manufacturing different types of plastics and recommending

ways to recycle the usable portions and disposing off the unusable portions in an eco-friendly manner maintaining

the optimum cost of production

KEY SKILLS

Investment Banking Operations Management, Capital Markets, Requirements Gathering and Analysis, Business

Analysis, Data Analysis, Reporting &Analysis, Data Reconciliation, Excel, SQL, Oracle, Java/J2EE

ACHIEVEMENTS

Academic/ Work

Ex

“Rain Maker Award” for completion of complex project on time at Cognizant,2011

Recipient of “Gem” award for best newcomer in the project at Cognizant,2010

Received certificate of appreciation for Empowered Programme at Cognizant,2009

EXTRA CURRICULAR ACTIVITIES

Participations/

Hobbies

Teaching

Initiated a social drive for cleaning the city (especially beaches) with office colleagues

Participated in inter-college Extempore Event Daksh 2008, at Sastra University