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1. The maximum benefts o partnering are all realized when all

parties in the chain o partners:a. Are satisfedb. Cooperate

c. Get what they wantd. Trust each other

. !artnering can lead to continual impro"ements in such #ey

areas as relationships between customers and suppliers$

customer satisaction$ anda. %ncreased competiti"enessb. %ncreased resourcesc. !rocesses and productsd. &uality control

'. %nternal partnering occurs at three le"els. (hich o the

ollowing is not one o these le"els)a. Team to team partnershipsb. *anagement to management partnershipsc. *anagement to employee partnershipsd. +mployee to employee partnership

,. -uccessul supplier partnerships e"ol"e in se"en stages.

They begin in the ollowing order: uncertainty andtentati"eness short term pressures /eed or new

opportunity and 00000000a. Adoption o new "aluesb. *ature partneringc. Adoption o new paradigmsd. Awareness o potential

. +ducation institutions pro"ide which o the ollowing

ser"ices to help organizations continually impro"e theirpeople and their processes

a. 2n site customized trainingb. Technical assistancec. Consulting ser"icesd. All o the abo"e

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