GOPALAKRISHNAN.R.PILLAIE-Mail: gplk@hotmail.com –Contact nos:- 00971 55 8216894

LOGISTICS & OPERATIONAL MANAGEMENT

Distribution-Warehousing-Customer support-salesA multi –skilled, key team player possessing a wealth of multi-disciplinary experience, including operational/ production, logistics, warehousing, administration, customer service and supervisory abilities. Well accustomed to working under pressure to tight budgets and schedules. Strong leadership, team building and skills. Excellent commercial approach to problem solving through the establishment of new systems and making efficient existing systems, maximising resources and promoting changes. Now looking for a position within a similar role or an exciting opportunity that offers career progression

AREAS OF EXPERTISE

Seasoned Business Professional with over 27 years of experience in heading teams for driving Warehousing Operations, Logistics & Distribution Networks. A strategic planner with expertise in implementing

cost saving measures to achieve reduction in terms of procurement cost.

Well versed with the concepts of JAFZA Rules, EHS and Fire Department Procedures, Dubai Municipality.

Gained extensive experience in Transportation Systems, Purchase & Inventory, & Configuration and Vendor Relation Management.

Effective communicator with exceptional interpersonal skills and hands on experience in leadership & imparting training to new hires.

Sincere, self motivated & good team leader. Punctual, Hardworking & Result oriented.

Capable of interacting with a multi ethnic environment. Ability to perform to tight deadlines in a hectic

Environment.

PROFESSIONAL EXPERIENCE PROFESSIONAL EXPERIENCE

2010 July – present2010 July – present : Currently working with Hellmann Calipar : Currently working with Hellmann Calipar HealthcareHealthcareDistribution centre managerDistribution centre manager Logistics in Dubai logistics city-handling major Logistics in Dubai logistics city-handling major multimulti

National pharma companies hub activities. National pharma companies hub activities.

1995 - 2010 June1995 - 2010 June : JVC GULF FZE – In Jebel Ali( Established in : JVC GULF FZE – In Jebel Ali( Established in 1994)1994)

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Logistics/DistributionLogistics/Distribution

Import/Export Import/Export documentationdocumentation

Strategic PlanningStrategic Planning

Warehouse Warehouse ManagementManagement

Team LeadershipTeam Leadership

Inventory Inventory ManagementManagement

Cost OptimisationCost Optimisation

MIS ReportingMIS Reporting

EHS AwarenessEHS Awareness

Customer/supplier Customer/supplier relationsrelations

Manager- LogisticsManager- Logistics Subsidiary of The Victor Company of Subsidiary of The Victor Company of Japan LtdJapan Ltd

1984 - 19941984 - 1994 : PAREKH GROUP – ( IN INDIA): PAREKH GROUP – ( IN INDIA)Manager- OperationsManager- Operations Well established group with over 30 years of Well established group with over 30 years of

diversified business activities in India and diversified business activities in India and abroad-abroad-

business tie-up with major multinational giants business tie-up with major multinational giants inin

India and abroad. India and abroad.

SIGNIFICANT ACHEIVEMENTS

2010 July – present ( Well known multinational 3PL provider based in JAFZA)

Actively involved in setting up warehouse operations in lines with MOH regulations and client requirements.

Currently leading the hub operations for major multinational pharma clients for their regional distribution network.

Understanding and implementing the key areas on requirements for pharmaceutical warehouse operations.

Thorough knowledge in pharma warehousing with regard to quality audit, security audit, validation process for temperature mapping, vehicle validation etc.

Ensure activities meet with integrate with organizational requirements for quality management, health & safety, legal stipulations, environmental policies and general duty of care.

Well versed with WMS for Healthcare inventory module. Undergone GDP & quality training in line with current warehouse

operations.

1995 – 2010 June (WITH JVC GULF FZE)

Initiated JVC GULF’S first warehouse operation in Jebel Ali (in 1995) Built up strong base in warehousing and distribution network for JVC

GULF which covers Middle East,Africa and CIS countries.( in 1995) Developed serial number tracking software for JVC GULF under my

guidance which happened to be very useful for the service department for warranty claims & internal tracking of product movement in the warehouse. ( in 1995)

Played a key role in sharing requirements for developing mainframe software for sales/accounts/Logistics in terms of import/export process, merchandise classification& customs procedures (In 2003).

Was responsible and project leader in Designing and setting up the new warehouse facility for JVC GULF FZE with an area of 12000 sq. mtrs in JAFZA.( in 2004-2005)

Was one of the key person in providing valuable inputs in developing WMS software for the new warehouse in support with Japanese team.( In 2005)

Initiated in setting up E-clearance system ( Dubai customs online clearance ) for JVC GULF FZE ( In 2008)

1984 – 1994 (WITH PAREKH GROUP) Set up warehouse operation for Goodlass Nerrolac Paint’s Bombay sales

division ( in 1986)

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Played key role in setting up warehouse and operation network for Goodlass Nerrolac paint’s Inter state depot in Bhiwandi alongwith Colourchem Ltd and Spartek Cermics (from 1987 to 1990.

Initiated in setting up distribution depot for pesticides in Daman ( in 1991)

Set up operation network and warehouse for Goodlass Nerrolac paints in Faridabad & Delhi. ( during 1991-1992)

Deputed for setting up and streamline operations for Searl India Ltd & Sarabhai pharmaceuticals in Ludhiana ( during 1992-1994)

KEY RESULT AREAS:

Warehousing / Inventory Management

Tracking & maintaining inventory levels in the stores for all items required. Planning and monitoring warehouse operations of receipt, storage, return of unsold

stock, inventory control and monitoring inbound logistics. Monitoring transactions between inward and outward materials; dealing with full

warehouse activities and scheduling the dispatch. Ushering in SOP warehouse operations & administration, implementing location in

racking and taking full stock in system. Inserting Order & Delivery Process and implementing new operation procedure in

warehouse for better utilization of space. Formulating the KPIs & UPMH procedures to measure performances and quality of

services; projecting series cycle count in stock.

Supply Chain Management / Logistics Developing and implementing key strategies for the purchase of materials from

sources; achieving cost reduction in procurement and packaging. Ensuring availability and delivery of right quality materials at the right time, price

and terms. Devising efficient logistics management system to ensure delivery of the goods as

per committed timelines and cost. Managing effective & efficient costing system resulting in cost reduction, business

process and procedures for improving performances.Relationship Management

Interacting with key influencers among clients for ascertaining requirements, making presentations and delivering need based product solutions.

Coordinating with the factories with the help of production team and updating the status of the order in detail with respective departments on day-to day / weekly basis so as to deliver shipments.

Aligning with customer claims & discrepancies sending the feedback to the concerned department.

Team Management

Managed full warehouse & logistics department of 20 staff members encompassing Shipping & Receiving, Production, Assembly, Pickers and packers: monitored production equipment operations.

Imparting /organizing training programs for achieving pre planned business targets. Leading, training & monitoring the performance of team members to ensure

efficiency in operations and meeting of individual & group targets.

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Negotiated with shipping carriers to ensure the safe and cost effective Transport of orders.

Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members.

Effectively improved warehouse productivity 10% by re-training warehouse staff in discipline.

Introduced usage of recycled materials & alternate source of packing materials to reduce costs considerably and daily stock investigation, stock updating method to achieve 99.99% inventory accuracy.

Holds the distinction of consolidating storage locations resulting in generation of 15% more storage capacity.

Significantly streamlined the existing warehouse processes and procedures improved the quality of the work and the lead-time on deliveries.

Efficiently implemented inventory control cycle counting with aisle check and Perpetual Inventory (PI) to reduce location errors and increase warehouse productivity.

Played a key role in classifying the products by ABC and updating the warehouse management system to achieve reduced warehouse staff movement and smooth out product re-ordering.

PROFESSIONAL ENHANCEMENTS

Appraisal Training - In-house training from JVC GULF FZE.

Planning and Forecasting - JVC GULF FZE. Motivation - PAREKH DISTRIBUTORS –INDIA &

JVC GULF Time Management - PAREKH DISTRIBUTORS- INDIA Productivity Improvement - JVC GULF Communication Skills - PAREKH DISTRIBUTORS – INDIA & JVC

GULF Effective Warehouse management - JVC GULF GDP & quality training - Present employer

Academic Qualifications B.com (Cost accounting) from Kerala University in 1984. Diploma in Logistics/Supply chain & warehouse management – UK certified course –

in 2005 from Dubai. E-clearance Training from Dubai Customs for E-Mirsal applications.

IT SKILLS: Well versed with MS Office and Internet Applications. Well versed with “Warehouse Management Softwares”

Personal Data

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Date of Birth: 17TH May 1962.Marital Status: MarriedLanguages Known: English, Hindi and MalayalamVisa Status: Employment VisaDriving License: UAE License

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