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Web-based Services in Libraries全球資訊網為本之圖書館服務

Kuang-hua Chen ，陳光華khchen@ntu.edu.tw

臺灣大學圖書資訊學系臺灣大學圖書館

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Agenda

Internet Services Web 2.0? Web-based Information Services Library Services based on Web Techniques Experiences in National Taiwan University Lessons & Insights Conclusions

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Internet Services Primitive services

E-mail FTP Telnet Usenet World Wide Web (WWW)

Value-added services From now on, services are based on Web Search Engine Subject Gateway (Subject Directory)

Informative services Information Extraction Information Summarization Online Translation Query & Answering

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Web 2.0?

Versions of Web? Web 1.0? Web 2.0? The dynamic changes is the nature of web Web is web

Web 2.0 as a conceptual innovation of Web may be good

Web 2.0 as a fashion for folk fellows may be good

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Web 2.0

Techniques are not very new. Model of participation is very different.

From modernism to post-modernism From controlled publish to free publish From authors to readers From centralized to decentralized

Everyone is the author Readers are authors; authors are readers

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Web-based Services

From viewpoint of system builders A lot of de facto standards could be followed

CGI ASP, JSP, Apache-MySQL-PHP, Perl, Python Java, C# ASP.NET Ajax

Low cost in designing systems

From viewpoint of end users Consistent user interface Low learning curve

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Public Access Catalog

OPAC -> WebPAC

Many clicks -> one click

One library -> many libraries

One language -> Multiple languages

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Public Access Catalog

OPAC -> WebPAC

Many clicks -> one click

One library -> many libraries

One language -> Multiple languages

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題名查詢結果：夜巡者

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Public Access Catalog

OPAC -> WebPAC

Many clicks -> one click

One library -> many libraries

One language -> Multiple languages

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Library Services Everywhere

Multiple reaches

From your desktop Widget

From your favorite Blog API

From your favorite Search Engine Cooperation with Search Engine

Of course, from the Libraries' website

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Library Services Everywhere

Multiple reaches

From your desktop Widget

From your favorite Blog API

From your favorite Search Engine Cooperation with Search Engine

Of course, from the Libraries' website

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Library Services Everywhere

Multiple reaches

From your desktop Widget

From your favorite Blog API

From your favorite Search Engine Cooperation with Search Engine

Of course, from the Libraries' website

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So-called Web 2.0 Services

Newly Acquired Books Featured New Books University News Services Gallery of University History

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<h2 class="modtitle"> <a class="delbox" href="#" onclick="return _del('41',32,'n_32=url%3Dhttp://www.netvibes.com/api/uwa/compile/google.php%253FmoduleUrl%253Dhttp%25253A%25252F%

25252Fbeta.lib.ntu.edu.tw%25252FNTULIB.htm');"> </a> <a class="minbox" id="m_41_zippy" href="#" onclick="this.blur();return _zm('41', '32');return false;"></a> <a class="ddbox" id="DD_tg_41" href="#" onclick="_IG_DD_open(event,41);return false;"></a> <script>

_IG_DD_create(41, [ ["Edit settings","","_edit(41)"], ["Send to a friend","","_mailWindow(\x26#39;http://www.google.com/ig/mailgadget?hl\x3den\x26amp;moduleurl\x3dhttp://www.netvibes.com/api/uwa/compile/google.php%3FmoduleUrl%3Dhttp%253A%252F%252Fbeta.lib.ntu.edu.tw%252FNTULIB.htm\x26#39;)"], ["You might also like...","http://www.google.com/ig/directory?hl\x3den\x26amp;recommend\x3dhttp://www.netvibes.com/api/uwa/compile/google.php%3FmoduleUrl%3Dhttp%253A%252F%252Fbeta.lib.ntu.edu.tw%252FNTULIB.htm",""], ["About this gadget","http://www.google.com/ig/directory?hl\x3den\x26amp;url\x3dhttp://www.netvibes.com/api/uwa/compile/google.php%3FmoduleUrl%3Dhttp%253A%252F%252Fbeta.lib.ntu.edu.tw%252FNTULIB.htm",""] ]);

</script> <div id="m_41_h"> <span id="m_41_title" class="modtitle_text">NTU Library Search</span> </div> <div class="meditbox">

<form id="m_41_form" onsubmit="return _fsetp(this,'41',32);"> <table border=0 cellpadding=0 cellspacing=0 width=95% align=center> <tr> <td colspan=1 align=right width="35%">Title</td> <td colspan=2 nowrap align=left width="65%"><input type="text" size="20" maxlen="200" id=m_41_0 name=m_41_up_NTUTitle value="" > </td> </tr> </table> <table border=0 cellpadding=0 cellspacing=0 width=95% align=center> <tr> <td colspan=2 nowrap align=left><br>

<a href="http://www.google.com/ig/directory?hl=en&amp; url=http://www.netvibes.com/api/uwa/compile/google.php%3FmoduleUrl%3Dhttp%253A%252F%252Fbeta.lib.ntu.edu.tw%252FNTULIB.htm&amp;synd=i

g"> <font size=-1 color=#7777cc>About this gadget</font> </a> </td>

<td colspan=1 align=right valign=bottom><input id=m_41_numfields type=hidden value=1> <input id=save_41 class=submitbtn type=submit value="Save"> <input type=button value="Cancel" onclick="return _cedit('41')"> </td>

</tr> </table></form>

</div></h2>

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Users' Participation via Legacy Interface

Bulletin Board System

PTT 目前在 Ptt/Ptt2 註冊的人數超過六十萬人，尖峰時段兩站容納超過七萬名使用者同時上線，擁有超過兩萬個不同主題的看板，每日有上萬篇的新文章被發表以及閱讀，並且擁有前輩朋友留下數量可觀的資料文件。

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need a framework to integrate various library services?

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Portal for Library Users – PAGE@NTU

Modules 生活資源服務 行政資源服務 研究資源服務Federated Search V

TodayNews V

MyLibrary V V

Email V V

MyCalendar V V V

MyTodoList V V V

LibNews V V

NewBooks V V

MyCFP V

MyReading V

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Lessons

Technology is not the key issue in library services

Content is much more important However, technology will continuously change

the way and the form of services Carefully redesign your services based on new

technology

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Insights

Add new features on the current services Increase access points to library services Develop special services for the target users

A portal for all library services + Many different access points for certain library

services

Be a knowledge center rather than a data provider

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A Knowledge Center

TodayNews

MyLibrary

Email

MyCalendar

MyTodoList

LibNews

NewBooks

MyCFP

MyReading

Feature Modules

PAGE＠ NTU

Push out to the world

NTUR Web ArchiveScholars Gateway WebPAC, MetaCat

Free GlobalAcademicResources

Full-text Online Papers

RelatedWebsites

Library Holdings

Others

OtherResources

Pull in to the NTU

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Conclusions

Content is more important than technology

Web interface is de facto standard for services Legacy interfaces still have their roles

Users' participation are the core considerations Increase access paths for library services

Be a knowledge center