the resource - march 2015

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Getting to Know ComPsych: The University’s Employee Assistance Program (EAP) Sign up for workshops at: workshops.uncg.edu Inside This Issue Getting to Know ComPysch: The University’s Employee Assistance Program (EAP) New Benefits Manager – Emily Foust Authors’ Spotlight on Inclusive Excellence Faculty & Staff Excellence Awards Ceremony Fidelity & Prudential Reps on Campus Anthem Data Breech Information Professional Development Opportunities Betty Hardin Award Nominations Women’s History Month and Irish-American History Month Proclaimed Contact Human Resources Upcoming Events March 17 th Performance Measurement for Continuous Improvement 10:00am-12:00pm in Bryan 113 March 17 th Grievance & Disciplinary Policies 1:30pm-3:30pm in Bryan 113 March 18 th Micro-affirmations and Micro- inequities in the Workplace 9:00am-11:00am in Bryan 113 March 24 th Compassionate Communication 10:00am-12:00pm in Bryan 113 March 25 th Authors’ Spotlight on Inclusive Excellence 12:00pm-1:30pm - Faculty Center The University of North Carolina (the University) partners with ComPsych to provide Employee Assistance Program (EAP) benefits to employees in the University system. ComPsych has a proven track record of delivering high-quality, innovative services supported by best-in-class customer service. By working with ComPsych, the University is able to provide these counseling and resources to help you and your family when you need it the most. ComPsych's Guidance Resources is a University-sponsored program that provides confidential services at no cost to you and your dependents. In addition to on campus training sessions offered in the HR Professional Development program, http://workshops.uncg.edu/workshops-by-category.jsp?cat_id=77002634, ComPsych provides assistance in a wide range of areas, including: Confidential Counseling This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by Guidance Consultants— highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for: stress, anxiety and depression, job pressures, relationship/marital conflicts, grief and loss, problems with children, and substance abuse. Financial Information and Resources Speak by phone with Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including: getting out of debt, retirement planning, credit card or loan problems, estate planning, tax questions, and saving for college. (Continues on page 2)

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The UNCG Human Resources Newsletter

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Page 1: The Resource - March 2015

Getting to Know ComPsych: The University’s Employee Assistance Program (EAP)

Sign up for workshops at: workshops.uncg.edu

Inside This Issue

Getting to Know ComPysch: The University’s

Employee Assistance Program (EAP)

New Benefits Manager – Emily Foust

Authors’ Spotlight on Inclusive Excellence

Faculty & Staff Excellence Awards Ceremony

Fidelity & Prudential Reps on Campus

Anthem Data Breech Information

Professional Development Opportunities

Betty Hardin Award Nominations

Women’s History Month and Irish-American

History Month Proclaimed

Contact Human Resources

Upcoming Events

March 17th

Performance Measurement for

Continuous Improvement

10:00am-12:00pm in Bryan 113

March 17th

Grievance & Disciplinary Policies

1:30pm-3:30pm in Bryan 113

March 18th

Micro-affirmations and Micro-

inequities in the Workplace

9:00am-11:00am in Bryan 113

March 24th

Compassionate Communication

10:00am-12:00pm in Bryan 113

March 25th

Authors’ Spotlight on

Inclusive Excellence

12:00pm-1:30pm - Faculty Center

The University of North Carolina (the University) partners with ComPsych to provide Employee Assistance Program (EAP) benefits to employees in the University system. ComPsych has a proven track record of delivering high-quality, innovative services supported by best-in-class customer service. By working with ComPsych, the University is able to provide these counseling and resources to help you and your family when you need it the most. ComPsych's Guidance Resources is a University-sponsored program that provides confidential services at no cost to you and your dependents.

In addition to on campus training sessions offered in the HR Professional Development program, http://workshops.uncg.edu/workshops-by-category.jsp?cat_id=77002634, ComPsych provides assistance in a wide range of areas, including: Confidential Counseling This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by Guidance Consultants—highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for: stress, anxiety and depression, job pressures, relationship/marital conflicts, grief and loss, problems with children, and substance abuse.

Financial Information and Resources Speak by phone with Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including: getting out of debt, retirement planning, credit card or loan problems, estate planning, tax

questions, and saving for college. (Continues on page 2)

Page 2: The Resource - March 2015

Getting to Know ComPsych (continued from page 1) Legal Support and Resources Talk to attorneys by phone. If you require representation, ComPsych will refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. You can call about: divorce and family law, real estate transactions, debt and bankruptcy, civil and criminal actions, landlord/tenant issues, and contracts.

Work-Life Solutions ComPsych’s Work-Life specialists will do the research for you, providing qualified referrals and customized resources for: child and elder care, college planning, moving and relocation, pet care, making major purchases, and home repair. GuidanceResources® Online GuidanceResources Online is your one stop for expert information on the issues that matter most to you...relationships, work, school, children, wellness, legal, financial, free time and more. Timely articles, help sheets, tutorials, streaming videos and self-assessments “Ask the Expert” personal responses to your questions Child care, elder care, attorney and financial planner searches Just call or click to access your services.

To access ComPsych resources visit: https://guidanceresources.com/ and create an account or login with your username and password if you have previously registered for an account. The company WebID is: UNCG

New Benefits Manager – Emily Foust Human Resources is delighted to share the news that Emily Foust has been appointed as the new HR Benefits Manager, as of February 18th. Emily is no stranger to the university or to Human Resources as she has served as a member of the Benefits staff in HR for the past seven years. In her role as the Benefits Manager, she will administer the benefits, disability and retirement programs and serve as a working supervisor with oversight of three benefits professionals. Please join with us in congratulating Emily as she begins her new role as Benefits Manager.

Authors’ Spotlight on Inclusive Excellence

UNCG Authors' Spotlight on Inclusive Excellence, is a noontime program hosted by UNCG's Black Faculty and Staff Association and Human Resources. In these informal and interactive sessions, UNCG authors discuss and present themes from a recent book they have written with a focus on topics related to Inclusive Excellence. Light refreshments are served. Don’t miss the outstanding sessions this semester that include:

When: Wednesday, March 25th From 12pm-1:30pm in the Faculty Center Dr. James Revell Carr, Associate Professor of Ethnomusicology “Hawaiian Music in Motion: Mariners, Missionaries, and Minstrels”

Page 3: The Resource - March 2015

Faculty & Staff Excellence Awards Ceremony

The university will be holding the Faculty & Staff Excellence Awards Ceremony on Friday, March 27, 2015 at 9:00am in the EUC Auditorium. Sponsored by the Chancellor's Office and facilitated by Human Resources, the ceremony will reflect the dynamism, resilience, and uniqueness of UNCG’s incredible faculty and staff. Light refreshments will follow in the auditorium's pre-function area.

Awards to be recognized include:

Recognition for 30, 35, and 40 years of UNCG service

Board of Governors Excellence in Teaching Award

Mary Settle Sharp Award for Teaching Excellence

James Y. Joyner Award for Teaching Excellence

Anna Maria Gove Award for Teaching Excellence

Gladys Strawn Bullard Awards

Outstanding Faculty Mentor Award

Research Excellence Awards

Staff Excellence Awards

Student Learning Enhancement Award

To see past years' recipients and videos, visit: http://web.uncg.edu/hrs/Employee_Recognition/Excellence_Awards Fidelity & Prudential Representatives on Campus Eric Svenson, our Fidelity Workplace Planning and Guidance Consultant, will be at UNCG on March 26th, 2015 from 8am-

5pm in the Human Resources conference room (Mossman 159). Please consider bringing relevant account statements and any paperwork to help address your questions and needs. Eric can assist with: • Managing your retirement savings goals • Reviewing investment choices • Building a plan that’s easy to put into action Schedule a free one-on-one appointment by calling 1-800-642-7131 or registering online at: www.fidelity.com/reserve

Prudential Representative, Denise Dalton, will be on campus on Thursday, March 23rd to assist with individual counseling sessions for employees who have questions, or who want to enroll in either a 401k or 457b. To schedule appointments, employees can call Denise at 336-209-3507, or email her: [email protected]. Meetings will take place in the HR Conference room, Mossman 159.

Anthem Data Breach Information You may have heard recently that Anthem Blue Cross and Blue Shield was the target of an external cyber-attack during December 2014 and January 2015. Systems at Blue Cross and Blue Shield of North Carolina (BCBSNC), which serves as the third party administrator for the State Health Plan, were not breached. However, approximately 22,000 former and current State Health Plan members who live in or receive care in other Anthem states have been impacted. Anthem operates in the following states: California,

Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio,

Virginia and Wisconsin. (Continues on page 4)

Page 4: The Resource - March 2015

Anthem Data Breach Information (continued from page 3)

If you have been impacted, you will receive an official notice directly from Anthem through the U.S. Postal Service in the next few weeks. The notice will include an offer for two years of free credit monitoring/identity protection services. As additional information becomes available, it will be posted on www.anthemfacts.com.

Information Accessed The information accessed may have included names, dates of birth, Social Security numbers, health care ID numbers, home addresses, email addresses and employment information, including income data. There is no reason to believe credit card or banking information was compromised, nor is there evidence at this time that medical information such as claims, test results, or diagnostic codes, was targeted or obtained.

Fraudulent E-mail Circulating You should be aware of scam email campaigns targeting current and former Anthem members. These scams, designed to capture personal information (known as phishing), are designed to appear as if they are from Anthem and the emails include a click here link for credit monitoring. These emails are NOT from Anthem.

Do not reply to the email or reach out to the senders in any way.

Do not supply any information on the website that may open, if you have clicked on a link in email.

Do not open any attachments that arrive with email.

Anthem is not calling members regarding the cyber-attack and is not asking for credit card information or Social Security numbers over the phone. For more guidance on recognizing scam email, please visit the FTC website.

If Your Data Has Been Breached If you are impacted, you will want to watch for signs of identity theft in the months and years to come.

Here are some ways to stay vigilant and protect yourself: Monitor your credit Anthem is offering free credit monitoring and identity protection services to all affected customers. These services will keep an eye on your reports for known indicators of identity theft and send you alerts.

Sign up for fraud alerts. Contact each of the three major credit bureaus Experian, TransUnion and Equifax and ask that a fraud alert be placed on your file.

Monitor your existing accounts. Watch for unauthorized activity or transfers on your current financial accounts, including 401(k) and brokerage accounts.

File your tax return as soon as possible.

Monitor your medical bills. Watch for charges you did not incur.

Change your bank account PIN.

Employee Assistance Program Resources For additional resources and tips on dealing with potential identity theft, contact the Employee Assistance Program. Free services are offered through Compsych and are available 24/7 at www.guidanceresources.com Questions: For more information visit the BCBSNC website or www.anthemfacts.com, or call the Anthem hotline at 877-263-7995.

Page 5: The Resource - March 2015

Professional Development Opportunities in March

Performance Measurement for Continuous Improvement Instructor: Dr. Vidyaranya Gargeya – Professor & Department Head - Information Systems & Supply Chain Management When: Tuesday, March 17 from 10am-12pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33019927

Grievance and Disciplinary Policies Instructors: Edna Chun, Associate Vice Chancellor for Human Resources and Benita Peace, Director of Talent Acquisition and Affirmative Action Officer When: Tuesday, March 17 from 1:30pm-3:30pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33019924

Micro-Affirmations and Micro-Inequities in the Workplace Instructor: Dr. Shelly Brown-Jeffy, Director of Undergraduate Studies, Department of Sociology When: Wednesday, March 18 from 9am-11am in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33019935

Laughter, Humor and Play to Reduce Stress and Solve Problems Instructors: ComPsych, University Employee Assistance Program (EAP) Provider When: Wednesday, March 18 from 1pm-2pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33019942

Compassionate Communication Instructor: Dr. Anthony Taylor, Associate Professor, School of Music When: Tuesday, March 24 from 10am-12pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33020098

The Key to Customer “Delight”: The Journey to Excellence Continues! Instructor: Dr. Vidyaranya Gargeya – Professor & Department Head - Information Systems & Supply Chain Management When: Thursday, March 26 from 10am-12pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33019958

Grant Writing for Maximum Impact Instructors: Aubrey Turner, Proposal Development Officer – Office of Sponsored Programs and Julie Voorhees, Title III Grand Project Director – Office of Research and Economic Development When: Thursday, March 26 from 2pm-4pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33020062

Time Management Tools: To-Do Lists, Calendars, Smartphones and More Instructor: ComPsych, University Employee Assistance Program (EAP) Provider When: Tuesday, March 31 from 11am-12pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33019944

Understanding and Responding to Discrimination and Harassment Instructor: Benita Peace, Director of Talent Acquisition and Affirmative Action Officer When: Tuesday, March 31 from 2pm-4pm in Bryan 113 Register at: http://workshops.uncg.edu/sign-up/?wks_sch_id=33020100

Page 6: The Resource - March 2015

The Betty Hardin Award for Excellence in Business Affairs

The Betty Hardin Award for Excellence in Business Affairs is presented each year to deserving permanent full time employees of UNCG’s Business Affairs Division. Eligible employees may be nominated by anyone. The Betty Hardin Award for Excellence in Business Affairs is presented each year to deserving permanent full time employees of UNCG’s Business Affairs Division. Eligible employees may be nominated by anyone.

Consideration is based on: Superior Leadership to the Division of Business

Affairs

A Positive and Constructive attitude with high standards

A Sense of Humor

Appreciation for People

Rendering of service above and beyond the call of duty to the University Community

Employees may be nominated from all areas of Business Affairs, including:

Campus Enterprises

Facilities

Finance

Foundation Finance

Human Resources

Safety and Emergency Management

Betty Hardin ’80 was a certified public accountant, a graduate of Lees-McRae College and UNCG. She was a 16-year employee of UNCG, working in the Division of Business Affairs and serving as Director of Advancement Services, and was known for her rock-solid dependability. In 1994, she was honored with the Gladys Strawn Bullard Award for outstanding leadership and service to UNCG. She died in 2005, and is remembered through this award. The nominations deadline is March 15, 2015, at 5 p.m. Additional information, including the nomination form can be found at: http://baf.uncg.edu/betty-hardin-award/

Women’s History Month and Irish-American Heritage Month Proclaimed in North Carolina

Women’s History Month Governor Pat McCrory has proclaimed March 2015, as Women’s History month in North Carolina. The 2015 national theme for Women's History Month is "Weaving the Stories of Women's Lives." Throughout our nation's history, women have contributed in very special ways to literature and the State of North Carolina is home to women dedicated to creativity and whose expertise makes significant contributions to telling our history and way of life. The State of North Carolina recognizes women throughout our history who have made great strides in writing: Kathryn Stripling Byer, first female North Carolina Poet Laureate; Harriet Jacobs, whose book, Incidents in the Lift of a Slave Girl, was one of the first accounts of slavery from a female point of view; and this month and throughout the year, the State of North Carolina is proud to recognize the achievements of women in writing and to encourage citizens to learn more about the role women have played and continue to play to North Carolina history.

Irish-American History Month More than 40 million Americans are of Irish-American descent and since our nation's inception and throughout our history, brave men, women and children yearning for freedom and opportunity made the journey to the United States in search of a better life. The State of North Carolina recognizes Irish Americans throughout our history who have made great strides: James Polk, 7th President of the United States, was born in Pineville and Andrew Johnson, 11th President of the United States was born in Raleigh. This month and throughout the year, the State of North Carolina is proud to recognize the achievements of Irish Americans and to encourage citizens to learn more about the role Irish Americans have played and continue to play in North Carolina history, economy and culture. During the month of March and throughout the year, the State of North Carolina recognizes our Irish-American legacy.

Page 7: The Resource - March 2015

Contact Human Resources

NAME POSITION TITLE PHONE EMAIL

Edna Chun Associate Vice Chancellor for Human Resources 334-5009 [email protected]

Carol Benjamin Admin Support Specialist – Receptionist 334-5009 [email protected]

Betty Betts Office Manager 334-4511 [email protected]

Kelley Bullard Benefits Accounting Specialist 334-5019 [email protected]

Sharon Cook Benefits Specialist/Workers Comp 334-4345 [email protected]

Sarah Dreier-Kasik Professional Development Coordinator 334-9795 [email protected]

Gwen Evans HR Consultant, Compensation Manager 334-4512 [email protected]

Sean Farrell Information Technology Analyst 256-0341 [email protected]

Emily Foust Benefits Manager 256-0342 [email protected]

Brenda Hedrick Employee Services Pre-Employment Coordinator 334-4763 [email protected]

Tammie Hill HR Consultant - Employee Services Operation Manager 334-3007 [email protected]

Adam Horton Technology Support Technician 334-3226 [email protected]

Natalie Jacobs Talent Acquisition Specialist 334-4783 [email protected]

Angela Mahoney HR Consultant – Classification/Compensation (SPA) 334-4507 [email protected]

Cati Munoz Student Employment Specialist – Team Leader 334-5663 [email protected]

Benita Peace Director, Talent Acquisition/Affirmative Action Officer 334-4510 [email protected]

Jennifer Permar Admin Support Specialist – Records Management 334-4408 [email protected]

Marcia Rey Employee Services Specialist (EPA Non-Faculty) 334-4210 [email protected]

Rhonda Rogers HR Specialist – SPA Team Leader 334-9796 [email protected]

Mary Russell HR Consultant (SPA) 334-5166 [email protected]

Kathy Watford Employee Services/SPA Temp Staffing Specialist 334-4506 [email protected]

Rod Wyatt Director, Human Relations 334-3241 [email protected]