Project and Development Services, Asia Pacific

Value through consistent delivery

UniqloTaiwan

Team of over 840 project and construction professionals across Asia Pacific

Network comprising 76 locations across 14 countries

Manage USD 18 billion of construction capital expenditure each year

Approximately 900 projects totaling in excess of 90 million sq ft managed annually

Asia Pacific is a dynamic location, rich with opportunity, and companies are dependent on both emerging and mature economies in this region for future growth. Whether the focus is on transparent markets such as Australia and Japan, or more complex and opaque markets such as India, China and Indonesia, all companies require real estate to achieve their goals.

In this fast-paced evolving region, businesses seek partners to help them achieve measurable value from their real estate in terms of time, quality and cost. To meet these demands, companies today require professional project and construction management services when they need to construct, move, expand, contract or future proof their space.

Jones Lang LaSalle Project and Development Services provides project and construction management services for real estate owners, occupiers and investors. With over 840 professionals in Asia Pacific, supported by a truly transparent global platform, we provide the most consistent client experience across more than USD 18 billion in capital works annually.

Delivering projects in Asia Pacific since 1981, we have project and construction professionals in 76 locations across 14 countries to ensure global best practice is combined with local knowledge and expertise. In this way, we address unique local needs while helping you to leverage opportunities across projects and geographies. Our combination of technical expertise and a fully integrated project and construction management platform ensures you experience consistent service and benefit from consistent results.

Consistent value

Fully integrated project and construction managementProject and construction management each require unique yet complementary expertise. When the two speciality areas work together, many project risks are avoided or mitigated. Our regional team includes professionals who can help you manage your project, as well as specialists who can help you build it. The two services offer a seamless experience, whether working together or working independently alongside other partners to maximize return on your investment.

We conduct resourcing of all our contracts—large and small—based on the optimal skills and experience to match the complexity of the opportunity. To ensure that you realize the maximum potential of your assets, we focus on delivering facilities that support your business goals. We have our eyes firmly on safety, quality, innovation, efficiency trends and maximizing cost savings.

Construction ManagementAs your construction manager, we oversee all aspects of procurement and construction—from technical engineering and estimating, to site management, commissioning and handover. We add value by providing construction input to the design team at the most critical stages of the process.

Project ManagementWe manage all phases of the development process—from project advisory and feasibility, through design, budget and procurement, to move management and project close-out—for everything from simple fit-outs to green field construction.

Integrated Project and Construction ManagementThrough seamless integration of project and construction management, we reduce confrontation and improve communication throughout all stages of your project. This helps you to achieve consistency, increase speed to market, minimize risk and maximize transparency.

We consistently reduce project life cycle by 10% to 15 %

AccentureKorea

Consistency delivered through a truly global platformAsia Pacific’s expansive geography, diverse cultures, range of languages, differing regulatory environments and methods of professional practice make achieving consistency across the region a challenge. Our Project and Development Services team drives consistency centrally through our global five-step delivery process backed by shared tools, policies and procedures and a formal web-based risk management system. Our projects are reviewed and audited by a team of regional and local operations managers, to ensure projects are being run according to both ours and our clients’ standards.

Project management and construction management each have different emphasis depending on the stage of the project. The project manager is engaged from project initiation and remains involved throughout the entire delivery process. The role of the construction manager is determined during the planning stage based on the complexity, timing and goals of the project. Over the project life cycle, the level of risk managed by the project manager diminishes while the level of risk managed by the construction manager increases.

We offer tailored delivery methods with different levels of risk, time and resourcing matched to each project. This allows for our relationship to be customized to the project requirements and your specific business needs. Whether you need project management or an entire end-to-end solution, we ensure the five-step delivery process is flawlessly implemented and all parties involved in the project are aligned.

Global Five-Step Delivery Process

INITIATE PLAN DESIGN CONSTRUCT CLOSE

Construction Management

Project Management

Consistent value

We consistently reduce costs by 5% to 10%

UnileverSingapore

TabcorpSydney, Australia

UnileverSingapore

More time to focus on what really matters

We free up your time so that you can direct your efforts to your highest value priorities. Our extensive team of professionals across the region gives us the depth of resources to draw from to match the right experts to your projects. We have the ability to scale our workforce up or down, offering flexibility to support your in-house teams as required. Our long-standing relationships with vendors and contractors enable us to negotiate and maximize outcomes on your behalf.

Our global coverage, combined with an in-depth understanding of local cultures, regulations and business drivers, means we are there when you need us to drive global alignment, regional coordination and local focus.

Relax, you’re in good hands

We give you peace of mind by providing a single point of contact and attention to tactical delivery from start to finish. Control is maintained through timely consultation and status updates. We facilitate communication with key stakeholders, aligning outcomes with objectives so that business goals are always in focus.

Working with an ‘open book’ policy is standard practice given the importance of transparency in the industry. We pride ourselves on being auditable and accurate across every project and give you the ability to view all project information at any stage during the process.

Ethics is part of our culture and core to the promise we make to our clients, as evidenced by the Ethisphere Institute naming us one of the most ethical companies in the world for the past five consecutive years (2008-2012).

Know what to expect

Increased certainty of outcome for your project comes from intelligent management practices backed by an accountability-based process. We deliver consistency throughout the project journey, whether across multiple tasks or geographies, by using standardized processes, controls and best practices. Our model is a fully integrated approach, with established benchmarks and performance targets. Value checks eliminate redundant costs while mitigating risks and liabilities to retain complete control of your project from start to finish.

We have made significant investments in people, processes and tools to ensure superior client satisfaction and the highest quality project delivery.

Consistent value

2,400 project and construction

professionals globally,

collaborating across 137

markets worldwide

Named one of the World’s Most Ethical

Companies for five consecutive

years by Ethisphere Institute

We achieve an average client satisfaction rating

of 4.5 out of a possible 5 for our projects

each year

ConvergysPhilippines

Tiffany & Co.Melbourne, Australia

Protect your reputation

Our teams are trained to understand your business, apply effective risk management and help you achieve your desired return on investment. We believe most project-related issues are avoidable. Our ‘no surprises’ approach uses risk management techniques to anticipate and mitigate potential problems in advance, rather than react to unexpected situations. We apply proven operating procedures and a proprietary technology platform featuring change management, forward casting and real-time reporting and compliance with your internal governance. This not only protects your reputation, but can enhance it.

Safety is fundamental to your reputation, and we are the only professional project and construction manager with global accreditation for safety and environment. We are dedicated to achieving the highest levels of health and safety via a series of global policies and standards that are based on the internationally recognized ‘OHSAS 18001 Standard’ and the ‘Plan-Do-Check-Act’ methodology. Safety is integral to our culture and day-to-day operations.

When it comes to sustainability, we have accredited professionals throughout the region who can deliver programs that align with both environmental and financial objectives. Our solutions include capital programs focused on reducing energy costs, assessments and certifications, rigorous ROI calculations and green acquisition assessments. This helps us all to meet our commitment to the environment.

Improve your productivity

Our processes rely on predictability and transparency to effectively manage cost, time and quality—key drivers of productivity. With scalable resources and an effective pre-construction and procurement phase, we focus your spend accurately and deliver your projects on time. With focus on improving speed to market, our staff are available to hit the ground when and where you need them.

Our technology platform is designed to provide you the flexibility you need to react to a diverse and changing business environment and meet your internal governance requirements. Using our extensive, secure database we are able to benchmark and transfer knowledge across multiple projects to deliver best-in-class facilities.

Best practices and innovations from the

experience gained through approximately

900 assignments per year

Expertise in more than 16 million sq ft

of green-rated buildings, with 44

green building accredited

professionals

Consistent, globally established Health & Safety policy aligned

to and meeting all US-level safety

standards

Consistent value

MicrosoftThailand

Consistent value

MacquariePhilippines

Standard Chartered Bank – Singapore

Delivered a regional head office that meets the demands of a leading international bank and stands as a flagship for the industry in terms of design, efficiency and function.

• 508,000 sq ft creating modern fit-out for 4,500 staff

• Largest dealing room in Asia (750 desks)

• LEED-CI Gold standard

Accenture – Bangalore, India

Established a full-fledged office environment with data center support, including end-to-end execution, with design, procurement, construction, management and handover all completed to an aggressive timeline—without compromising quality.

• 1.1 million sq ft creating modern fit-out for 10,000 staff

• Indian Development Center (IDC) and business process outsourcing (BPO) center

Transforming a SpaceTenant improvement

Move management

Fit-out

Technical due diligence

“As the Project Manager of an extremely complex and high profile project, Jones Lang LaSalle excelled in their ability to manage both the known and unknown to provide a highly successful project for all stakeholders.” – Steve Riley, Project Director, Standard Chartered Bank

Hardinge – Jiaxing, Zhejiang, China

Appointed by Hardinge to project manage the development of its new precise machinery manufacturing facility in China.

• Approximately 215,000 sq ft workshop and 54,000 sq ft office building

• Delivered 5% savings on budget

• Achieved over 1.5 million safety man-hours without a lost time incident

ANZ - Melbourne, Australia

Managed the construction of a new campus-based development, consolidating ANZ’s 11 commercial office properties and creating the largest single-tenant office building in Australia.

• Approximately 1.4 million sq ft for 6,500 staff

• Auditorium with seating for 250 people, with approximately 43,000 sq ft of retail and amenities

• Handover three months ahead of schedule

• 6 Star Green Star rating from the Green Building Council of Australia

Developing a BuildingFeasibility

Asset analysis

Repositioning/capital improvements

Development of base building

Consistent value

“Hardinge is very happy with and proud of its new facilities development in Jiaxing. We are very pleased with Jones Lang LaSalle’s performance on this project and its role in helping us achieve this result. The Jones Lang LaSalle team was diligent in pursuing our cost, schedule, and quality objectives for the project.” – Peter Chiou, General Manager, Hardinge Machine (Shanghai) Co., Ltd.

Duke University – Kunshan, China

Supported Duke’s global expansion plan to have a significant presence in China by establishing a world-class university in Kushan that is recognized internationally for excellence in education and research.

• Approximately 705,000 sq ft on 36 acres of land

• Six main structures, including a conference center and hotel

• LEED certification from USGBC

Establishing a New Location

Build-to-suit

Design-and-construct development

Green field construction

Multi-site program management

Uniqlo – Taipei, Taiwan and Seoul, South Korea

Developed a roll-out plan for Uniqlo Japan’s international flagship stores and delivered new outlets in Taipei, Seoul and New York.

• The project scope included new fit-out, facade and structural staircase works

• Store size approximately 50,000 sq ft

• Centralized design management by the Japan Project and Development Services team, adapted and delivered by in-country teams

“Duke has appreciated the team’s professional approach on this significant project that we have undertaken in China.” – Paul O. Manning, Duke University Director of Project Management

Pullman Hotel – Sydney Olympic Park, Australia

Entrusted by Accor Hotels to develop the Pullman brand as the first five-star hotel accommodation in Olympic Park.

• 212 hotel rooms

• USD 67 million development (excluding land)

• Cost per room key approximately USD 316,000

• Managed the project from design to procurement, construction and soft opening

Creating a DestinationRefurbishment

Renovation

Development

JW Marriott – Chandigarh, India

Appointed by JW Marriott to establish Chandigarh’s first luxury five-star hotel as part of the overall city masterplan.

• 165 guest rooms and suites

• Full service delivery from project initiation to completion

Consistent value

“Jones Lang LaSalle’s project management team has strongly supported our vision of opening Northern India’s first luxury hotel and we are extremely pleased with their performance.” – Harpal Singh, Managing Director, Lokpriya Buildwell, JW Marriott

Standard Chartered BankSingapore

Our expertise is critical to the success of your project

Our experienced teams are driven by process and risk management

We understand that having the right team for your project is critical, and we ensure that the support of our senior management is standard practice. Our long-standing leadership team has a track record of delivering projects successfully across the entire region. Working closely with the local teams and clients, our leaders have been instrumental in building the strong foundation and reputation on which our project and construction business operates.

Our professionals go through continuous training to ensure that skills are refreshed and reinforced while new and innovative skills are added. We focus on the ability to communicate effectively, to enable translation of the technical into terms that are understood by all stakeholders. Many of our people have backgrounds as professionally registered architects, engineers, quantity surveyors and builders. Their professional industry experience provides you with access to a wide variety of technical knowledge in areas including:

- Safety- Sustainability- Building surveying- Building systems- Buildability- Design

- Value engineering- Estimating- Scheduling- Quality- Cost management

Consistent value

Our clients tell us that working with our Project and Development Services team results in consistency, both in outcomes and services experience. They rely on our resources to provide global knowledge combined with local expertise.

With more than 840 project and construction management professionals in Asia Pacific—more than any other provider—we are able to successfully match the right experience and expertise to your project. This ensures you get the best customer experience, a consistent journey and optimal project outcomes.

The Global Outsourcing 100 (2012, 2011, 2010, 2009) International Association of Outsourcing Professionals

#1 Corporate Real Estate Services Provider (2011, 2009 ) Watkins Research Group

World’s Most Ethical Companies (2012, 2011, 2010, 2009, 2008) Ethisphere Institute

World’s Most Admired Companies (2011, 2009, 2008) FORTUNE

ENERGY STAR Partner of the Year (2011, 2010, 2007) and Energy Star Sustained Excellence Award (2012) U.S. Environmental Protection Agency (EPA)Best Property Consultancy in Asia Pacific

The Asia Pacific Property Awards 2011 in association with Bloomberg TelevisionInternational Property Consultancy of the Year for Excellence in Retail (2011)

Asia Retail CongressInternational Property Consultancy – Commercial & Retail (2011)

Realty Plus Excellence AwardsBest Property Consultancy - Australia, China, India, Japan, New Zealand, Philippines, Singapore, South Korea and Taiwan

International Property Awards Asia Pacific 2012-2013Highly Commended Property Consultancy - Hong Kong, Indonesia and Thailand

International Property Awards Asia Pacific 2012-2013Excellence in Construction Award, Interior Fitouts (2011, 2003)

Master Builders Association, Australia

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