٢٧٥א א א א א א א ٢٧٥ - ١ - k א א א א w א א
TRANSCRIPT
אא٢٧٥
،،אא،אW
אאאאאאאאאאא א א א א א א ،א
אאאאאא،אאאאאא
אאאK
אאאאאאא א ،א אא
א ، א א א אא א א،אאאאאאאאאאאאאאאאא
א א ،א אא،אאK
אא?א??אא?
אאאאאאאK
אאאאאאא،א،אאאא
אאאאאK
، א אאאאK
אאאא
אא٢٧٥
אאאאאאא
אאא،אאאאאאאא؛אKא
אאאאאאא؛אאאאKאאאאאאא؛
א،אאא،אאאאאאאאאאאאאאאאא،
אאאאאא،אאאא،אאא،א،א،א
א؛אאאK
אאאאאאאאאא؛א،אאK
אאאא٢٧٥אאא
- ١ -
אאWאאאאK
אאW
אאאW١K אאאאאK٢K אאאK٣K אK٤K אאאאK٥K אאאאאK٦K אאאאאאאK٧K אאאK٨K אאאK٩K אאאאאK
١٠K אאאאK
אאאWאאאא١٠٠٪
אאW١٢
אאW
אאWאאא
אאאא٢٧٥אאא
- ٢ -
אאאא: אאאאאאאא
אאWא:
אאאאאאאאKא:
אאאKאא:
אאאKא:
אאאאאאאKאא :
אאאאKאW
אאאאא،אאאKאאאאאא
אאא؛אאא،אאאאK
אאאאאאא،؛
אKאא،אK
אאאא٢٧٥אאא
- ٣ -
אאא : אאאאאא
אאאא؛אאאאאאאא،א
אאKאא،אאא،
،אאא،א؛אאאאK
אאאא:
אאאאאאא،אאאא،אאא،א،
،אאאאK :االنتماء
אאא؛אא،،אא
،אאאאאאא؛א،K
אא: אאאא،
،אא،אאאאאאא،
،אא،אאאאא،אאאאאK
אK
אאאא٢٧٥אאא
- ٤ -
אא: אאא،אאא
אאאאאא،אאאW
١K אאאאאאK
٢K אאאא،אKאא؛אאא
א،אK
٣K אאאא،אאK
אאאאW
אאאאאאאאאW
١K אאאאאK٢K אאאאאאאK٣K אאאאא،
אאK٤K אאאאאK٥K אאאאא
אאא،אאאאאK
٦K אא،אK٧K אאאאאא،אאאא
אאאאאK
אאאא٢٧٥אאא
- ٥ -
٨K אאא،אאא؛אאאK
א: אאאאא،
אאאאא،אא،אאאא
א،،אאK
אאא : ١K אאאאא،אאא
א،אאאא،א،אאאK
٢K אאאאאK٣K אאאK٤K אאאא؛א
אK٥K אאאאK٦K אאאאאאאK
אאא،W
אאא : ١K אאאאאאאאאאא
אK٢K אאאאאאאאK٣K אאאאא؛א
אK٤K אאאK
אאאא٢٧٥אאא
- ٦ -
٥K אאאאK٦K אאאאK٧K אאאאאא
אאאאאK :دقالتدريب خارج الفن
١K אאאאאאK٢K אאאא،אאא
אא،א،K٣K אאאאא
אאK٤K אאאאאאK٥K אאאאאK٦K אאאאאאא
אאK٧K אאאאK
אאאא٢٧٥אא
- ٩ -
אאWאאאאאאKאאW
אאאW١K אאK ٢K אאאאאאאא
אK ٣K אאאאK ٤K אא؛אאאK ٥K אאאאK ٦K אאאאK ٧K אK ٨K אאאאK ٩K אאאאK
١٠K אאאאK ١١K אאאאאK ١٢K אאK
אאאW
אאאא١٠٠٪אאW١٢
אאWאאאאאא
אאWאא
אאאא٢٧٥אא
- ١٠ -
א אאאאאא
אאא،אאאאאאאאאאא
אאאאאאאאK
אאW
FE אKFE אאK
א :
אאאאאא،א،א،א،
אאא،א،אKאאא–
אאאאKאאאאKאאאא
אאא،א،אאאאאאאאאאK
אאאאאאאאאאאאאאאא
א،אאאאאאאאK
אאאא٢٧٥אא
- ١١ -
אא: אאאא،א
אאאאאא،אאאאW
١J אאאאאאאאאאאאאאאא
אאא،אאא،א،א،אא،אא،א،אאאאאK
אאאאאאאאאK
٢J אאאא،א،אא،אK
٣J אאאאאאאאאאאאא،א
אאאאK٤J אאאאא
אאאאאK
٥J אאאאאK٦J אאאאא
אאK٧J אא،א،
אאאK٨J אאא؛
אאא،אא،א،אאאאאאאאא
אאאאK
אאאא٢٧٥אא
- ١٣ -
אWאאאאא:
• אK• אאאK• אאK• אאאK• אאאK• אK
אאא: אאאאא،אאא
אא،אא،אאKאאאאא،א،
אאאKאאא؛אא
אאא،،אאאאאאא،אאאKאאא
אאK
אאא : אאא؛
אאאאאאאאאאאאK
אאאאא،אא،אאאא
א؛אK
אאאא٢٧٥אא
- ١٤ -
אא: אאא،W
• אא،אא،אK• אאאK• א،אאאאאאאK• אאאאא
א،אאאK• א،אאא
K• אאאאא
אאK• אאאאאאאKKאאאא •• אאK• אK• אאאK• אאאK• אאאאאאאאK• אאאK• אאאאK• אאאK• אאאאK• אאK• אאאאאאK• אאאאאאאאK• אאאאאK
אאאא٢٧٥אא
- ١٦ -
אא: אאא
אאKאאאאאאאאאא،אאאאאא
אאא،אאאאאאאאא،אאאא،אK
אאא،א،אא
אKאאאא
אאאאאאא،אאאאאאאאK
אאW
Wאאאאאאא
אאא،אאאאאאאאאאאא
אKאאאאאאאאא
אאK
WאאאWאאאאאאאאאאאא
אאK
אאאא٢٧٥אא
- ١٧ -
WאאאWאאאאאאאאאאאאאK
אאאאאאא،אאאאאאא
אאK
אא: אאאאאאא
אאאאאאאאאאא،א
אאאאK
אא: אאא؛אאא
אאאאאKאאאאאאK
אא: אאאאאא
אאאאאאאKאאאאאאאאאא
אK
אאאא٢٧٥אא
- ١٨ -
אא: אאאאאאא
אKאאאאאאאאKאאאא
אאאאK
אWאאאאא
אKאאאאאאאאאאK
WאאאאאאאאאK
אאאאאאאאאאאK
אאאאאאאאאאW
١K אאאא،אא،אא،،،אא،א،
אאK٢K א،א،א،א،א،א،
א،אאא،אאאK
٣K אאאאאאאאאאK
٤K אאאאאאאא،א،אא،K
אאאא٢٧٥אא
- ٢٠ -
אWאא،אאאאאאאאKאאא
אאאאאאאאK
אאאאאאאאאאא،אאאאא
אאא،אאאאאK
אאאאאא١٨٨٠،אאאאאאאא
אאאאא،א
אאא،אאאאאאאאאאאאאאאאאאאא
אאאKאאאאאאK
אאאאF.GilbrethLillianאאאאאאאאא
אאאאאאא،א،א،אאאאאא،אא؛
אאאK١٩٣٠A.Mogansonאאאאא
،אאא،אאאא،אאאאאאאאאאאא
אאאא٢٧٥אא
- ٢٢ -
אאאאWאאא،אא؛אא
אאאאאא،אאאאאא
אאאאא،אאאאאא
אא؛אאאאאאאאאא؛
אK
אא: אאאא،אאא
אאאאאא؛אאKאא؛אאElements
WאOperation،אDelay א،Storageא، Inspections،אMovements KאאאElementsא
אאא،אאאW١K ؟אאא٢K אא؟؟אאא٣K ؟אאאא٤K אאא؟؟אא٥K ؟אא
אאאא٢٧٥אא
- ٢٣ -
אאא?אא?אW
١K אElimination٢K אcombination٣K אRearrangement٤K אSimplification
אאאאאאKאאאא،אאאא
אאאאKאאא؛א
אKאאא،אאאא؛אא
אאאK
אאאאאאאאאאאאאאאKאאא
אאאאאK
אאWאאאא
؛אאאאאאא،אאאא
א،אאאאאאא،אאאאאאא
،אאאKאאאאאאW
אאאא٢٧٥אא
- ٢٤ -
١K אאאאאאK٢K אאאאא،
אאאאאאאK٣K א،אא،אאאא
א،אא،אאK
אאאאא؛אאאא،אא
א،אאאאאא؛אאאא
אK
אאW١K אא؛אאאאא
אא،،א،אאK
٢K אאאאאאאK٣K אאK٤K אאאאאK
אאאאאאאא،א
א؛אאאאאK
אאאא٢٧٥אא
- ٢٥ -
:إجراءات تطبيق برامج حتليل العمل وتصميمهאאאאא
אאאKאאאאאאW١K אK٢K אאאאK٣K אK٤K אאאK٥K אאאאאK٦K אK٧K אאאאאK
אאאאאא،אאאאא،אא
אK
א:
אWאא،אאאKא
אאאאאאאאאW١K אאאאאK٢K אK٣K אאאאK
אאאאאאא،אאאאא
א،אאאאאאאא،אאא
K
אאאא٢٧٥אא
- ٢٦ -
אאאאאאאאאאW
א : complaints
אאא،אאאאאאאא،אאא،
א،אKאאאאאאK
אאא:
אאאאא؛אאאאאא،אא
אאאאאאKאאאא،א،א،א،א
אK
א: אאא،אא
،אאא،אאאאא
אK
אאאא٢٧٥אא
- ٢٧ -
אא: אאאאאאאא،אWet floor ،א،א،אאאא،אא
אאKאאאאKאא
אאאאאאK
אאאא: אאאאאאאאא
אאאאאא،אאW
אאא–אא–א–אאאא–אאאK
אאאאאאאאאא،אאאא،،،،אאKא
אאאאאאאאאאKאאאKאאKאאאאא
،אKאא،אאאאאאאאאאא
אאאאאאאאא،אא
אאאאאאאאאאא
אאאאK
אאאא٢٧٥אא
- ٢٨ -
אWאאאאא
אאאאKאאאאKאאאאאא
Kא،אאKאאא
Kאאאאאאא،א
א،אאKאאאאאא
אאאאאאאK
אאאא،אאאאאאK
אאא: אאאאא
אאאאאאאאאאK
אאאאאאאאאאאאאאאאאאאא
אאאאאאאאאאאאאאK
אאאאאאאאא–
אאאאאאאאאK
אאאא٢٧٥אא
- ٢٩ -
אאאאאאאאאאאאא،אאא
אא،אאאאאאאאאאאאאאאאא
،אאאאאאאאאאאאאא
אא،אאאא،אאאאאאאK
אא،אאאאאאאאאאאא
Kאאאאאאאא
אאאאאאאאאאK
אאאאא: אאאאאא
אאאאאאאKא
אאאאאאKאאאאאא
אא،א،אאאא،אאK
،אא،אאא،אא،אאאאא
אאאאאאאאא،א
אאאא٢٧٥אא
- ٣٠ -
אאאאאאאאאאאאאא،אאאאK
אא:
אאאאאאאאK
אאאאאאאאאאאאW
אא–אאאאאא،אאאא
אאאאאאאאאKאאאאא
אאאאאאאK
אאאאאאאאאאא
אאאאאאא،אאאאא
אאאMotion Picturesאאאאאא،אאאאאאאאאאא،אאא
אאK
אאא: אאאא
אאאאאאא
אאאא٢٧٥אא
- ٣١ -
אאאאאא،אאאאאאאא
אאKאאאאא
אאא،אאאאאא–
אאאאאאאא
אKאאאא
אאאאKאאאאא
אאאK
אא: אאאאאאא
אאאאאאK،אא،אאאאא
אאאאאאאאאא–אאאאאאאאאK
אאאאאאאאאאאאאא
אאאאאאאאאKאאאאאאאאK
אאאאאאאאאאאאאאאאא
אאאא٢٧٥אא
- ٣٢ -
אאאאאK
אאאאאאWאאאאאא
אאאאאאאאאאאאאאאאK
אאאאאאא،אאאא٤٠א
אאאאא،אאאאאאאK
אאאאאאW
אאא
٥٥אאאאא٥٥–٦٥אאאא٦٥–٧٣٧٣–٨٠אאאא٨٠–١٠٠אאאאא
אאא١٠٠،١١٠א
אאאאאאא،אאא
אאאאאאאאאK
אאאא٢٧٥אא
- ٣٤ -
אאא
אא
אFLEא٣٠
אא٣٠אא٣٠א١٠١٠
אאאא٢٠אא١٠
אא٥٠אW
א١٠٠٢٠
אWא٣٠אא٧٠אא٥٠
א٣٠،٧٠א٥٠،١٠٠
אאאאאאGlare
אBrightness،אאאKאאאאאאאאK
אאאאאאאאאK
אאאא٢٧٥אא
- ٣٥ -
אאאאאא،אPaleאUnappetizingאאאאא
אאK
א: אאאאא
אאאאDistractionאאאאאאK
אאאאאאאאאאאא
אאאאאאאאאאאאK
אא: אאאאא،א
אאאMonotonyאFrustrationאאאK
،אאאאאאאאאאאאאאW
١K אK٢K אאאאאK٣K אאאK٤K אאאאאא
אK٥K אאאK٦K אאאאאאאאK
אאאא٢٧٥אא
- ٣٦ -
א: אאאאא
א،אאאאאאאא
אאאKאאאאא
א،אא٧٥،א٨٢K
אאאא
אאאאאאאאאאאא،אאאאאאא
KאW
١K אאK٢K אK٣K אK٤K אאאאK٥K אאK
אאאאאאאאאאאאאא
אאK
א: ،אאאאאאאא
אאW
אאאא٢٧٥אא
- ٣٧ -
١K אאאאK٢K אאאאאאW
K אKK אאאאKK אKK אאאK
KאאאאK٣K אאאאאאK
אא: ١K אאאK٢K אאK٣K אאאאK٤K אאK٥K אאאאאא
אK٦K אאאאאא
אK
א : אאאאא
W١K אאאא
K٢K אאאאאאא
K
אאאא٢٧٥אא
- ٣٨ -
٣K אאאאאאאא،אKאK
אאאK
א: אאאScientific Analysisאאא
אאאאאאאאאאאאאK
אאאאאאאאאאאאאאאאאאא
אאאאאאאאאK
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אאSet-up centerאאאאאאא،אאאא
אאKאאאאאאאאא
אאאאאKאאאאא
אאאאאאאאאאאHACCP,
Hazard Analysis of Critical Control PointsK
אאאא٢٧٥אא
- ٣٩ -
א : אאאאאKאאאאאאאא
אKאאאאW
:אא - أ
١K אאאאK٢K אאאאאאK٣K אאאאאאאא
אאאאאK٤K אאאאאK٥K אאאK
: אאא - ب١K אאאאאK٢K אאאאאא
אK٣K אאאאאאאאK٤K אאאאא
אאאאK
:אא–جـ ١K אאאאאאK٢K אאאאאאK٣K אאאאאאא
אK
אאאא٢٧٥אא
- ٤٠ -
:א - د١K אאאאאאאא
אאK٢K אאאאאא
אK
Wא –هـ ١K אאאאאא
אאאאאאK
٢K אאאאאאאאאK
٣K אאאאאאאאK
אאאא : אאאאאאא
אKאאאאאאאאאאאKאאאאאאאא
אאאאאאKאאאאאאאאאאKK
אאאאW١K אאאאK٢K אאאאא
אאאאאאאאאK٣K אאאאK
אאאא٢٧٥אא
- ٤١ -
אא : אאאאאא
אאאאאא،אאאאW
١K אאK٢K אK٣K אאאK
אאא:
١K אאאK٢K אאאאאK٣K אאK٤K אאאK٥K אאאאאK
א: ١K אאאאאאK٢K אאאK٣K אאאא
אK
אאאW١K אאאאאאאK٢K אאאאאאאא
K
אאאא٢٧٥אא
- ٤٣ -
אא: ١Lא–אאא–אאאאאK٢Lאאא
אאKאאWאאא
אאאK٣Lא،K
- אאאאאK- אאאאאאK
٤Lאאאאאאאאאאא
אK٥LאK
אאאאKא
אאאאאא
٦Lאאא،אאאאK- אאאאאאא- אאKאאאאא -
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אאא،א،אאאאאאא،אאא،א
אאאא٢٧٥אא
- ٤٤ -
٩L١K אאאאאאא
אK٢K אאאאאאK٣K אאאאאאא
אאאאאאאאK٤K אאK٥K אאאK١٠L
١K אאאאK٢K אאאK٣K אאK٤K אאאאK
١١L١K אאאאאאאאא
אאK٢K אאאאאאאK٣K אאאאאאאא
אאK٤K אאאאאאאא
אאאK
١٢L١K אאאK٢K אאאK٣K אאK٤K אאאאאאאאאK
אאאא٢٧٥א
- ٤٦ -
אאWאאK
אאWאאאW
١K אאאאאאאאK
٢K אאאK٣K אאאאK٤K אאא–אא–אא–
אאא–אא–אא–אאא–אא–אאK
אאאW
אאא١٠٠٪
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אאWאאאאאא
אאW
אאא
אאאא٢٧٥א
- ٤٧ -
א
אאאאאאאאKא
אאאאא،אאאאאא
אאאKאאאאאאאא
אאאKKאאאאKKאאאאK
אאאאאאא؛אK
אאאאאאאאאאאא
אאאאאK
אאאאK
אאאאאאאאאאאאאאאא،
אאאאאאאאאאאאאK
אאאאאאאאאאאאאא
אאאאKKאאאאאאאאאאאא
אאאK
אאאא٢٧٥א
- ٤٨ -
١–אאאWאאאאאאאא
אאאKKאאאKאאאאא
אאאאאאאאאאאאא
אאאא،אאאאאאW
١–אאאK٢–אאאאאאK٣–אK
אאאאאאאKKאאאאאאאK
אאאאאאW
אאא
אWFE١٠٠٪
FE١٠٠٪
FE١٠٠٪
אאאא٩}٨٣٨}٧٨٣}٨٨אא٣}٤٣٣}٥٠٨}٥٢
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- ٥١ -
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א،אאאאאאאK
אאWאאאday use،א
אאאאTransit Hotels ،אאCity hotelsKאאTransit guests
אאאKאאWResident guests or regular guests
אאאKאאWcomplimentary rooms
אאאאאאאאאאאK
אאWrooms occupancy percentage אאאאא
אKאאאWrooms income
אאאאאאאאאאאאאאK
אאWdaily average room rate אאאאאאK
אאWdouble occupancy percentage אאאאאאK
אאW
אאאאא٢٧٥אאאא
- ٥٤ -
אאWאאאK
אאWאאאW
١K אאאK٢K אאאK٣K אאאאאאK٤K אאאאאK٥K אאאאK٦K אאK٧K אאאאאאאK٨K אאאאאK٩K אאאאK
EאאאEאאא
אאאWאאאא١٠٠٪
אאW١٢
אאWאאאאאא
אאWאאא
אאאאא٢٧٥אאאא
- ٥٥ -
אאאאאאאאאא
אא،،אאאאאא
אאKאאא،אאאאאאאאאK
MaslowאאאאאאאאKאאאאא
אאאK
אאאW
אאאא : ١K אאK٢K אאאאK٣K אאאאאאאאK٤K אאאאK٥K אאאאא
אאK٦K אאאאאאאK٧K אאאK٨K אאאKJob description ٩K אאאK
١٠K אאאאK
١١K אאאאאK١٢K אאK
אאאאא٢٧٥אאאא
- ٥٦ -
١٣K אאK١٤K אאאאאK١٥K אאK١٦K אאאאאאא
אK١٧K אאאאא
אאאאאאאאאאאK
١٨K אאאאאאאאאאאאK
١٩K אאאאא
K
אאאאKאאאאאKא
אאאKאאא،אא
אK
אאאWאאא،
אאאאאאאאא
אאK
אאאאא٢٧٥אאאא
- ٥٧ -
אאאWאאאאאאא،
אאאאאאאאא،אאא
،אאאאאאאא،،אאא
אאאאאאK
אאאW
אאWאאא،א
אאKאאאאאאאא،א
،אאאאאאאאאא،אאא
אאאאאאאאאאא
אאאאאאאאאK
אאאWאאאאאאא
אאאKאאאאאאאאא
אאאאK
אאאאא٢٧٥אאאא
- ٥٨ -
אאאאאאאאKאא
אאK
אאאאאWאאאאאאא
אאאא،אאאאאאאא،אאאאאא
אאאאאאאאאאאאא،
KאאאאאאK
אא،K
אW
אאאאWאאאאאK
אאאאאאאאאאאKאאאאאא،א،אא،אKאא
אאKאאאאאאא،אאאאאא
אאאאאאK
אאאאא٢٧٥אאאא
- ٥٩ -
אאאW١K אK٢K אK٣K K٤K K٥K אK
אאאKאאאאKאאאאKאאא
KאאאאאאאK
אאW١K אK٢K אאK٣K אאאאאK٤K אאK٥K אאאאאK٦K אאK٧K אאאאאK٨K אאאאK٩K אאאאK
١٠K אאאK١١K אאK١٢K אאאאאK
אאאאא٢٧٥אאאא
- ٦٠ -
אWאאאאאא
אאK
אאאWאאאאאאאאאאאW
١K אאK٢K אאK٣K אאאK٤K אאK٥K אK٦K אK٧K אאאאK٨K אאאאאK
אא،אאאא،אאאא
אK
אאאאאW١K אאאאאא
אאאאאK
٢K אאאK٣K אאאאאאK٤K אאאאא
א،אאאאאאאאאאKא
אאאאא٢٧٥אאאא
- ٦١ -
אאאאאאא،אאאא،אא
אאאאאאאאאאא،אא
אאאאאאאאK
אאאאאאאKא
אאאאאא،אאאא،א
אאאאאאאאאKאא
אאאאאK
אאאאאאאאW١K ؟אאאאאא٢K א؟אא٣K א؟א٤K ؟אאאאא٥K ؟אאאא٦K ؟אא
אאאW
١EאאאW
אאK
אאאאא٢٧٥אאאא
- ٦٢ -
אK אאאK אאאK אאK אאאאאK אאאאK אאאK אK אK אאאK
٢EאאאW K אאK אK אאK אאאK אאK אK אאK אK
אאאאא٢٧٥אאאא
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٢–אאאאאאאאK٣–אאK٤–אאאאאאK
٢L١–אאK٢–אאאK٣–אאאאאK٤–אאK٥–אאאK٦–אאאאאאאאK
٣L١–אאאאאK٢–אאאK٣–אאK٤–אאK٥–אאK٦–אאאK
٤L١–אאאאאאאK
٢–אאK٥L١–אאאK
٢–אK٣–אאאאK٤–אאK٥–אאאK٦–אאאא
אאאא٢٧٥א
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אאWאאאW
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אאאK� אאאא–אא–א–א
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אא–אKE� אK� אאאאאאK
אאאWאאאא١٠٠٪
אאW١٢
אאWאאאאאא
אא؛אאא
אאאא٢٧٥א
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אWאאאא
אאאאאאאאאאאא
אK
אWאאאא
אאאK
אWאאאא
אאאאאאאאאאאK
אאאאאאK
אאאאאאא
KאאאK
אאW
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אK� אFKאאא
K� אאאK
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א،א،אאאא،Wאאא
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א
אאאL٢٧١١L٤L١٣٩٥אאאא٣٨٤٥L٤L١٣٩٥
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W
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אאאאאK٤،אאאאא،
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.حذف كلمة اللجنة ومعناها املوضح أمامها باملادة األوىل -١ .حذف كلمة اإلدارة على كلمة اللجنة يف املواد الرابعة والتاسعة والرابعة عشرة -٢
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Jאאאאאאאאאאאאאאאא
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אEאאאאאאאאאאאאאאאאאK
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אאאאאKJ אאאאאאא
אאאאKJ אאאאאאאאאK
אאאא٢٧٥אאא
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١٣،אאאאאאאאאאא،א
אאאאK١٤،אאאאא
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אKאאאאאאאאא
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אא
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אאאאאאא
אאאאאאאאאאאאאאאאא
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אאאאאאא
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אK٢٢،אא
אאK٢٣،אאא،
אאאאאאאאאאאאאאאא،
אK٢٤،אאאא
אK
אאאא٢٧٥אאא
- ٨٦ -
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אאאאאאא
אאא
אאאא
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אאKאאאאאאא
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אKאאאא
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אאאK
אאאא٢٧٥אאא
- ٩٠ -
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J אאKJ אאKJ אאאאאKJ אא
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אאאאKאאאאא
אאאאאאאאאאאאאאאאאא
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אאאאאאאאאא
אאאאאK
אאאא٢٧٥אאא
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J אאאאאאאאK
J אאKJ אאאאאK
١٨،אאאאאK
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אאאא٢٧٥אאא
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אאאאאאK
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אאאאK،אאאאאאאאאא
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אאWאאא
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١٤Wאאאאאא٨٣אאK
١٥W،אאאאאאאאא،אאא
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אאאאאאאא،אK
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٣١W אאאאאאאK
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אאאא٢٧٥אאאאא
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אאאא٢٧٥אאאאא
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Full house or no rooms availableאאאא–J
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............فندق تقرير حساب الغرف
السنة /الشهر/اليوم:تاريخ
ظاتوحمل على الحساب ضيافة كريدت استرجاع النقدية رقم السند خروج دخول م الغرفةرق
Room No C/In C/Out Cash R. Cash Paid Out Credit Comp. C/L Remarks
Total اإلجمالي
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- ١٦١ -
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אאאאאאאאאאאאKKאאא،אאאא
אאאאאאאאא،אאאא،א،אא
،אאאKKאאאאאKאא،אאאאא
אא،אאאאאK
אאאאאאאאאאאאא
אאאאאאKאאאא،אאאאא
אאאאאאאאאאאאKאאאא
KאאאאאFK٤E
אאאא٢٧٥אאאא
- ١٦٢ -
Discrepancies Report
Date :
Time :
Receptionist :
Controlled By :
Room No. H/K Status
Recep. Status Cashier H/K
Inspect Key Inspect Action
א ……………………….
J٤Jא
אאאא٢٧٥אאאא
- ١٦٣ -
٩JאW
אאאאאאאאW
JאאWSub masters and masters F٥Eאאאאאאא،א
אא،אKאאאKאאאאאא
אאאKאאאאK
JאW
אאאאאאאKאאאא
אאאאאאאK
JאאWאאאא،אא
א،אאKאאאאאאא
Kאאאא،א
אאאאאאאאK
אאאא٢٧٥אאאא
- ١٦٥ -
١٠JאאאW
אאאא?א?אאאאאא
אאאאWK
אKאK
אאK
١١JאאWCash handlingF٦E Wאאאאאאאאאא
אKאאK
אאKאאאK
אאאא٢٧٥אאאא
- ١٦٦ -
אאאאLL
אאJJ
WC.RWR.CWPaid OutW
אא
JJ
WC.RWR.CWPaid OutW
אא
JJ
WC.RWR.CWPaid OutW
J٦Jאא
אאאא٢٧٥אאאא
- ١٦٧ -
١٢JאאאWArrivals
KאWalk inאאאאאאאאאאא
אאאאאאאאאאFK١אאE
١٣JאאאאWאאאאאא
אאWאאאK
אאאאאאKKאאאאאא
אאאא،אאאאאא
אאאאאאאאאאאאאאFHACCPE
HAZARD ANALYSIS CRITICAL CONTROL POINTS אאאאאאאאאאא
W אאאאK אאK אFאKEDistraction אאKHaste
אאאא{א
אאאאא،אאאאאאא
אאאא٢٧٥אאאא
- ١٦٩ -
אאWFEFEFEאאאW
אאאאאW
١JEFאאאאאK٢JEFאK٣JEFאאאK٤JEFאאאאK٥JEFא٦JEFאא
FEאאא؟אא
FEאאאאאא
FE؟אאאא
אאאא٢٧٥אאאא
- ١٧٠ -
אאW
FEFEFEאאאW
אאאאאW١JFEאאאאאK٢JFEאK٣JFEאאאK٤JFEאאאאK٥JFEא٦JFEאא
FEאאא؟אא
אאאאW١Jאא–٢Jא–٣Jא–٤Jא–٥Jא–٦Jאא–٧Jאאא
FEאאאאאאאאא
Kאאאאאאאאאאא
אאאא٢٧٥אא
- ١٧٢ -
אאWאא
אאWאאW
١J אאאאאK ٢J אא٣J אא
אאאWאאאא١٠٠٪K
אאW١٢K
אאW٣J אאאאאK٤J אאאאא
אאW
אא
אאאא٢٧٥אא
- ١٧٣ -
אאאW
אאאWאאW
אאW١JאK٢JאאsamplesK٣JאUniform system٤Jאאאאא
אאאK٥JאאאאK
،אאאאאאאא
אאאאא
אWאא
אאאאאאאא،אאKאאאאא؛אא
א،JאאאאאאK
אאאאאאאא
אאאאאאאאK
אאאאאאאאאאאאאאאאאKKKK
אאאא٢٧٥אא
- ١٧٥ -
١JאאWאאאאKאאא
אKאאאאאאא،אאא،א
אאאאאאאאא
٢JאאWאאאאאאא
א،א،אאא،אא
אאאK
٣JאאWאא،אאא
אאאאאאאK
٤JאאW
אאאאא،אאאאK
אאאאאאWאאא
אאאא٢٧٥אא
- ١٧٦ -
אאFEאאא
١Jא
٢Jאא
٣Jא
٤Jאאאא
٥Jאא
٦Jאא
٧Jאאאא
٨Jא
٩Jא
١٠Jאאאא
١١Jאאאא
١٢Jא٧٥٪אK
١٣JאK
١٤Jאא
١٥JFE
١٦Jאאא
١٧JאאאאאאK
١٨Jאאאא
١٩Jא
٢٠Jאאאא
אא
٢١Jאאאאאא
٢٢Jאאאאאא
אאאא٢٧٥אא
- ١٧٧ -
٢٣Jא
٢٤Jאא
٢٥JאאאאK
٢٦JאJא
J אאא
Jא
א٢٤٢،א١٠א٪א
א٢٠٢אא٥٠}١K
א،א١٣٥FEא،٩٠
FE،١٨٠FE،،٢،א،
אאWאא،،
،אא،،
א،٥٠}١C٧٥}٠،،אאאא
אאKLא،
،،אFEא،אK
J٧Jאאאאאאא
אאאא٢٧٥אא
- ١٧٨ -
אאWF٨E
אאאאאWאאאאאא
אאאאאאKאW
١J אWאאאא
אאאK ٢J אWא
א ٣J אK ٤J אK ٥J אאWאא
K ٦J אא
א
אאאא٢٧٥אא
- ١٧٩ -
אX X X X Xאאא
١JאK
٢JאK
٣JאKKאK
٤Jאא٢٤K
٥JאאאאK
٦Jא،،K
٧Jאאאאא،אK
٨Jא،א٧٠}١א،א،
–_–––אJ––
–––J–١١٠L٢٢٠K
٩Jאא٥
١٠JאאאאאאאאאאK
١١Jאאא،אאאאאאK
١٢JאאאאK
١٣Jאאאאאא١٨J٢٥K
١٤JאאK
אאאא٢٧٥אא
- ١٨٠ -
١٥Jא٥٠K
١٦Jא١٤אא١٦אFאאאKE
١٧Jאא٢٥}٣אאאK
١٨JאאאאF–אKE
١٩Jא
٢٠Jאא
٢١Jא٢٥}٢אאאK
٢٢JאK
٢٣Jאאאא
אאאא،אאK
٢٤Jאאאאאאאא
٢٥Jאאא٢٤
٢٦Jא٢٤K
٢٧JאאK
٢٨Jאאאאא
٢٩JאאאאK
٣٠JאF–E–אאא،אא،
א،K
٣١Jאא
אאאK
٣٢JאאאK
אאאא٢٧٥אא
- ١٨١ -
٣٣Jאאאאא،אאא
K
٣٤JאאאאאאK
٣٥JאאאאאK
٣٦JאאאK
٣٧JאאאאאאK
٣٨JאאאאאK
٣٩Jא١٠٠C٢٠٠–١٤٠C٢٠٠–Jאא–
––אא–א
א–––
١٢٠א–א–א–٢–אא–
K
٤٠Jאאאא،א–אאא
אאאKאאא
אK
٤١JK
אאאא٢٧٥אא
- ١٨٤ -
אאWFE ؟אאא
W١Jא
K٢JאאsamplesK٣JאK
٤JאאאאאאאאK
٥JאאאאKFE ؟אאאאא
١Jאא٢Jאא٣Jאא٤Jאא
FE ؟אאאאא ١J א ٢J א ٣J א ٤J א ٥J אא
FE אאא؟א
אאאאאאאאאK
אא٢٧٥א
- ١٨٥ -
אאHOTEL TERMINOLOGY
א
א
אא
א
אאאאא
אאאא
אאאא
א
א
אאאאאאא
אא
אא
אאאא
א
ADJACENT ROOMS
ADJOINING ROOMS
ADVANCE RESERVATION
ARRIVAL DATE
AVERAGE RATE PER GUEST
AVERAGE ROOM RATE
BLOCKED ROOM
BOOKED ROOM
BOUNCED RESERVATION
BUMPED RESERVATION
CANCELLATION RECORD
CASHIER RECONCILIATION
CHARGE BACK
CHECK IN
CHECK OUT HOUR
COMMERCIAL HOTEL
COMMISSIONS REPORT
COMPETITIVE PRICING
COMPLIMENTARY RATE
CONFIRMATION
CREDIT LIMIT
DAY RATE
FAMILY PLAN RATE
FOLIO
FULL HOUSE
GROUP PLAN RATE
GUEST HISTORY FILE
HOUSE COUNT
אא٢٧٥א
- ١٨٦ -
אאאא
אC١٠٠Zאא
אאאאא
אא
אאא
אאא
אאא
א
KEY RACK
NO،SHOW
OCCUPANCY MIX
OCCUPANCY STATUS
OVER BOOKING
PBX (PUBLIC BOARD EXCHANGE )
PREASSIGNMENT
PROFIT CENTER
PACK PATE
REGISTRATION CARD
RESERVATION PACK
ROOM DISCREPANCY REPORT
SKIPPER
STAY OVER
WAKE،UP CLOCK
WALK IN
אא٢٧٥אא
- ١٨٧ -
אא
- Management An Organizational Prospective Martin j Cannon
- Andrew, Durbrin .
Essentials of Management
Ohio : south western pub 1994 .
- Dale, Ernest. Management
Theory and Practice london
MC Craw Hill, 1978 .
- Dessler, Gary Human resources
Management New jersey
Prentice Hall
- Leap L.Terry and Crino, D Michael
Personnel Human resources
Mangement. New yor : MC Craw Hill , 1993 .
- Principles of Management Third Edition
- - Juran J.M and Gryna F.M. - Quality planning and analysis- Mc Graw-Hill 1980 - -Hilton International- Personal service programms
אאאW
- אאאאאאאKא
- אאא
- אאאא
- אאאאאאאK
אא٢٧٥אא
- ١٨٨ -
א
אJ J J J J J J J J J J J J J J J J J J Jא١K אאאK K K K K K K K K K K K K K K K K K K K١٢K אאK K K K K K K K K K K K K K٩٣K אK K K K K K K K K K K K K K K K K٤٥٤K אאאאK K K K K K K K K K K K K K K K K K٦٥٥K אאאK K K K K K K K K K K K K K K K K K K K K٧٥٦K אאאאאK K K K K K K K K K K K K K K K٩٧٧K אאאאאK K K K K K K K K K K K K K K١٢٣٨K אאאאאK K K K K K K K K K١٣٤٩K אאאK K K K K K K K K K K K K K K K١٥٢
١٠K אאאאK K K K K K K K K K K K١٧٢אK K K K K K K K K K K K K K K K K K K K K K K K١٨٥
אאK K K K K K K K K K K K K K K K K K K K K K K K K١٨٧א