henryfayol-

Upload: rashi-garg

Post on 03-Jun-2018

215 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/11/2019 henryfayol-

    1/18

    1

    Classical Management Theory

    ClassicalManagement

    Theory

    A theory that focused on finding the onebest way to perform and manage tasksand included

    Classical Scientific managementClassical Administrative ManagementClassical Bureaucratic management

  • 8/11/2019 henryfayol-

    2/18

    2

    Classical Management Theory

    ClassicalScientific

    School

    Focused on the manufacturingenvironment and individuals workproductivity and efficiency

    ClassicalAdministrative

    School

    Emphasized the flow of informationand how organizations shouldoperate

    ClassicalBureaucratic

    School

    Emphasized the flow of informationand how organizations shouldoperate/functions of management

    Identified Organization as a systemand management as a study of thissystem

  • 8/11/2019 henryfayol-

    3/18

    Relationship Between Three Classical Theories Of Management

    Focuses on the

    individual workersproductivity

    Focuses on the

    functions ofmanagement

    Focuses on theoverall

    organizationalsystem

  • 8/11/2019 henryfayol-

    4/18

    4

    Lessons from Classical Scientific Thinkers

    Analyze everything

    Teach effective methods to others

    Plan responsibly

    Constantly monitor workers

    Control the work and the workers

  • 8/11/2019 henryfayol-

    5/18

  • 8/11/2019 henryfayol-

    6/18

    Thoughts and Profile of Henri Fayol

    6

    Henri Fayol was born in 1841 at Istanbul Turkey.He was a French management theorist.Fayol was one of the most influential contributors

    to modern concepts of management.

    Fayol has been described as the father of modernoperational management theory

    The nineteen-year old engineer started at the miningcompany ultimately acting as its managing director

    Based largely on his own management experience,Fayol developed his concept of administration.

    http://en.wikipedia.org/wiki/Francehttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/France
  • 8/11/2019 henryfayol-

    7/18

    DIFFERENCE BETWEEN VIEWS OF TAYLOR AND

    FAYOL

    Although his ideas have become a universal part of themodern management concepts, some writers continue toassociate him with Taylor!!

    A primary difference between Fayol and Taylor was that Taylorviewed management processes from the bottom up, whileFayol viewed it from the top down.In the classic General and Industrial Management Fayol wrotethat "Taylor's approach differs from the one we have outlined inthat he examines the firm from the "bottom up

    Fayol suggested that it is important to have unity of command :a concept that suggests there should be only one supervisorfor each person in an organization.. Fayol criticized Taylorsfunctional management in this way.

  • 8/11/2019 henryfayol-

    8/18

    The most marked outward characteristics offunctional management lies in the fact that eachworkman, instead of coming in direct contact with themanagement at one point only, receives his dailyorders and help from eight different bosses.Fayol said, those eight, were (1) route clerks, (2)instruction card men, (3) cost and time clerks, (4)gang bosses, (5) speed bosses, (6) inspectors, (7)repair bosses, and the (8) shop disciplinarian . Thiswas an unworkable situation, and that Taylor musthave somehow reconciled

  • 8/11/2019 henryfayol-

    9/18

    Major Contributions of Henri Fayol

    9

    First recognized that successful managers had to understand

    the basic managerial functions and believed specificmanagement skills could be learned and taught

    He mentioned Six activities of an enterprise :1. Technical (production, manufacture, adaptation)2. Commercial (buying, selling, exchange)3. Financial (search for an optimum use of capital)4. Security (protection of property and persons)5. Accounting (Stock taking, balance sheets, cost statistics)6. Managerial: Fayols universal management functions:

    1.Planning 2.Organizing 3.Commanding 4.Coordinating5.ControllingDeveloped a set of 14 general principles of management.Provided 16 managerial duties that a manager has toperform

  • 8/11/2019 henryfayol-

    10/18

    Fayols General Principles ofManagement

    1. Division of work

    2. Authority andresponsibility

    3. Discipline4. Unity of command

    5. Unity of direction

    6. Subordination of individual

    interest to the commongood

    7. Remuneration of personnel

    8. Centralization

    9. Scalar chain

    10. Order

    11. Equity12. Stability

    13. Initiative

    14. Esprit de corps

    Source: Based on Henri Fayol, General and Industrial Management , trans. Constana Storrs (London: Pittman & Sons, 1949).

  • 8/11/2019 henryfayol-

    11/18

    Division of work: Specializing encourages continuousimprovement in skills and the development ofimprovements in methods.

    Authority : The right to give orders and the power toexact obedience.Discipline : No slacking, bending of rules. The workersshould be obedient and respectful of the organization.Unity of command : Each employee has one and only oneboss.Unity of direction : A single mind generates a single planand all play their part in that plan.Subordination of Individual Interests : When at work, onlywork things should be pursued or thought about.

  • 8/11/2019 henryfayol-

    12/18

    Remuneration : Employees receive fair payment forservices, not what the company can get away with.Centralization : Consolidation of management functions.

    Decisions are made from the top.Scaler Chain (line of authority) : Formal chain ofcommand running from top to bottom of theorganization, like military

    A

    B1

    C1

    D1

    B2

    C2

    D2

    E1 E2

  • 8/11/2019 henryfayol-

    13/18

    Order : All materials and personnel have a prescribedplace, and they must remain there.

    Equity : Equality of treatment (but not necessarilyidentical treatment)Personnel Tenure : Limited turnover of personnel.Lifetime employment for good workers.

    Initiative : Thinking out a plan and do what it takes tomake it happen.Esprit de corps : Harmony, cohesion among personnel. It'sa great source of strength in the organization. Fayolstated that for promoting esprit de corps , the principle ofunity of command should be observed and the dangers ofdivide and rule and the abuse of written communicationshould be avoided.

  • 8/11/2019 henryfayol-

    14/18

    Bureaucratic Management

    Focuses on the overall organizational system. Bureaucratic management is based upon:

    Firm rules Policies and procedures A fixed hierarchy A clear division of labor

  • 8/11/2019 henryfayol-

    15/18

    Bureaucratic Management: Weber

    Max Weber (1864 1920) A German sociologist and historian who envisioned a

    system of management that would be based upon

    impersonal and rational behavior the approach tomanagement now referred to as bureaucracy.

    Division of labor Hierarchy of authority

    Rules and procedures Impersonality Employee selection and promotion

  • 8/11/2019 henryfayol-

    16/18

    .

    Webers Forms of Authority

    Traditional authority Subordinate obedience based upon custom or

    tradition (e.g., kings, queens, chiefs). Charismatic authority

    Subordinates voluntarily comply with a leaderbecause of his or her special personal qualities orabilities (e.g., Martin Luther King, Gandhi).

    Rational-legal authority Subordinate obedience based upon the position held

    by superiors within the organization (e.g., policeofficers, executives, supervisors).

  • 8/11/2019 henryfayol-

    17/18

    Table 2.2 Webers Three Types of Authority

    Type Description

    Traditional Subordinate obedience based uponcustom or tradition

    Charismatic Subordinate obedience based uponspecial personal qualities associated

    with certain social reformers, politicalleaders, religious leaders, ororganizational leaders

    Rational legal Subordinate obedience based uponthe position held by superiorswithin the organization

  • 8/11/2019 henryfayol-

    18/18

    .

    Bureaucratic Hierarchical Power Structure