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Classical Management Theory
ClassicalManagement
Theory
A theory that focused on finding the onebest way to perform and manage tasksand included
Classical Scientific managementClassical Administrative ManagementClassical Bureaucratic management
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Classical Management Theory
ClassicalScientific
School
Focused on the manufacturingenvironment and individuals workproductivity and efficiency
ClassicalAdministrative
School
Emphasized the flow of informationand how organizations shouldoperate
ClassicalBureaucratic
School
Emphasized the flow of informationand how organizations shouldoperate/functions of management
Identified Organization as a systemand management as a study of thissystem
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Relationship Between Three Classical Theories Of Management
Focuses on the
individual workersproductivity
Focuses on the
functions ofmanagement
Focuses on theoverall
organizationalsystem
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Lessons from Classical Scientific Thinkers
Analyze everything
Teach effective methods to others
Plan responsibly
Constantly monitor workers
Control the work and the workers
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Thoughts and Profile of Henri Fayol
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Henri Fayol was born in 1841 at Istanbul Turkey.He was a French management theorist.Fayol was one of the most influential contributors
to modern concepts of management.
Fayol has been described as the father of modernoperational management theory
The nineteen-year old engineer started at the miningcompany ultimately acting as its managing director
Based largely on his own management experience,Fayol developed his concept of administration.
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DIFFERENCE BETWEEN VIEWS OF TAYLOR AND
FAYOL
Although his ideas have become a universal part of themodern management concepts, some writers continue toassociate him with Taylor!!
A primary difference between Fayol and Taylor was that Taylorviewed management processes from the bottom up, whileFayol viewed it from the top down.In the classic General and Industrial Management Fayol wrotethat "Taylor's approach differs from the one we have outlined inthat he examines the firm from the "bottom up
Fayol suggested that it is important to have unity of command :a concept that suggests there should be only one supervisorfor each person in an organization.. Fayol criticized Taylorsfunctional management in this way.
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The most marked outward characteristics offunctional management lies in the fact that eachworkman, instead of coming in direct contact with themanagement at one point only, receives his dailyorders and help from eight different bosses.Fayol said, those eight, were (1) route clerks, (2)instruction card men, (3) cost and time clerks, (4)gang bosses, (5) speed bosses, (6) inspectors, (7)repair bosses, and the (8) shop disciplinarian . Thiswas an unworkable situation, and that Taylor musthave somehow reconciled
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Major Contributions of Henri Fayol
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First recognized that successful managers had to understand
the basic managerial functions and believed specificmanagement skills could be learned and taught
He mentioned Six activities of an enterprise :1. Technical (production, manufacture, adaptation)2. Commercial (buying, selling, exchange)3. Financial (search for an optimum use of capital)4. Security (protection of property and persons)5. Accounting (Stock taking, balance sheets, cost statistics)6. Managerial: Fayols universal management functions:
1.Planning 2.Organizing 3.Commanding 4.Coordinating5.ControllingDeveloped a set of 14 general principles of management.Provided 16 managerial duties that a manager has toperform
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Fayols General Principles ofManagement
1. Division of work
2. Authority andresponsibility
3. Discipline4. Unity of command
5. Unity of direction
6. Subordination of individual
interest to the commongood
7. Remuneration of personnel
8. Centralization
9. Scalar chain
10. Order
11. Equity12. Stability
13. Initiative
14. Esprit de corps
Source: Based on Henri Fayol, General and Industrial Management , trans. Constana Storrs (London: Pittman & Sons, 1949).
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Division of work: Specializing encourages continuousimprovement in skills and the development ofimprovements in methods.
Authority : The right to give orders and the power toexact obedience.Discipline : No slacking, bending of rules. The workersshould be obedient and respectful of the organization.Unity of command : Each employee has one and only oneboss.Unity of direction : A single mind generates a single planand all play their part in that plan.Subordination of Individual Interests : When at work, onlywork things should be pursued or thought about.
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Remuneration : Employees receive fair payment forservices, not what the company can get away with.Centralization : Consolidation of management functions.
Decisions are made from the top.Scaler Chain (line of authority) : Formal chain ofcommand running from top to bottom of theorganization, like military
A
B1
C1
D1
B2
C2
D2
E1 E2
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Order : All materials and personnel have a prescribedplace, and they must remain there.
Equity : Equality of treatment (but not necessarilyidentical treatment)Personnel Tenure : Limited turnover of personnel.Lifetime employment for good workers.
Initiative : Thinking out a plan and do what it takes tomake it happen.Esprit de corps : Harmony, cohesion among personnel. It'sa great source of strength in the organization. Fayolstated that for promoting esprit de corps , the principle ofunity of command should be observed and the dangers ofdivide and rule and the abuse of written communicationshould be avoided.
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Bureaucratic Management
Focuses on the overall organizational system. Bureaucratic management is based upon:
Firm rules Policies and procedures A fixed hierarchy A clear division of labor
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Bureaucratic Management: Weber
Max Weber (1864 1920) A German sociologist and historian who envisioned a
system of management that would be based upon
impersonal and rational behavior the approach tomanagement now referred to as bureaucracy.
Division of labor Hierarchy of authority
Rules and procedures Impersonality Employee selection and promotion
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Webers Forms of Authority
Traditional authority Subordinate obedience based upon custom or
tradition (e.g., kings, queens, chiefs). Charismatic authority
Subordinates voluntarily comply with a leaderbecause of his or her special personal qualities orabilities (e.g., Martin Luther King, Gandhi).
Rational-legal authority Subordinate obedience based upon the position held
by superiors within the organization (e.g., policeofficers, executives, supervisors).
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Table 2.2 Webers Three Types of Authority
Type Description
Traditional Subordinate obedience based uponcustom or tradition
Charismatic Subordinate obedience based uponspecial personal qualities associated
with certain social reformers, politicalleaders, religious leaders, ororganizational leaders
Rational legal Subordinate obedience based uponthe position held by superiorswithin the organization
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Bureaucratic Hierarchical Power Structure