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Make Better Decisions Faster Dr. Kitipan Kitbamroong, Director, Sherwood Group Consulting www.shernox.com

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Infor 10 cpm presentation make better decisions faster chonburri july 24 2012

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Page 1: Infor 10 cpm presentation

Make Better Decisions Faster

Dr. Kitipan Kitbamroong, Director, Sherwood Group Consulting

www.shernox.com

Page 2: Infor 10 cpm presentation

Copyright © 2011 Infor. All rights reserved. 2

Reporting Internal accountability External bodies Country-specific

requirements

Planning Business plans Budgeting Forecasting Business case

evaluation

Analytics & BI Performance against plan Opportunity analysis Information requests

Managing Risk Access to information Segregation of duties Audit costs Scenario planning

CompanyStrategy

Information Management for the Modern CFO

Page 3: Infor 10 cpm presentation

The Planning Perspective – Challenges

Takes too long to complete budgeting and/or forecasting cycles Planning processes are cumbersome, inefficient, and often manual Closing the books and reporting takes too long Difficulty getting buy-in from key stakeholders Too much time is spent on gathering data, not enough on analyzing it Different spreadsheets that aren’t centralized or controlled

Copyright © 2012 Infor. All rights reserved. 3

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Budgeting And Forecasting Are Time Consuming At The Majority of Companies

Source: Financial Planning: Realizing the Value of Budgeting and Forecasting, 2011

Copyright © 2012 Infor. All rights reserved. 4

Page 5: Infor 10 cpm presentation

Forecasting Accuracy is a Challenge

Copyright © 2012 Infor. All rights reserved. 5

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Copyright © 2012 Infor. All rights reserved. 6

Need to Tie Planning to Execution

Loose linkage between strategies and budgets/operational plans

Forecasts and plans don’t consistently match actual performance

Require more collaborative and enhanced planning processes

Page 7: Infor 10 cpm presentation

Budgeting & Planning Best Practices

Copyright © 2012 Infor. All rights reserved. 7

1. Make planning part of the fabric of your business

2. Link strategic initiatives to financial budgets & plans

3. Ensure you have collaboration on plans enterprise-wide

4. Implement a rolling planning process to ensure plans are timely and accurate

5. Ensure you do both top-down and bottom-up planning

6. Keep pace with business change

7. Base plans on the key factors that drive your business

8. Integrate your budgeting, forecasting, strategic planning, financial consolidation, reporting and analysis

Page 8: Infor 10 cpm presentation

Value of Performance Management Solutions

Time to decision in best in class companies has decreased 23% over the past year as opposed to a 2% decrease for others

Best in class organizations are 54% more likely to update plans/forecasts on a monthly basis, than all other organizations

Operating profit margin was17% for best in class organizations vs. 14% for all other organizations

8 Copyright © 2012 Infor. All rights reserved.

Page 9: Infor 10 cpm presentation

Universal Studios Hollywood

Challenges Weren't able to perform some of the critical

tasks like category and channel management, labor scheduling optimization, and providing on-demand visibility into KPIs

Spreadsheet-based budgeting and reporting system couldn’t handle the rising demand for financial and operational analysis as the business grew

Results Reduced budgeting cycle by 50% Real-time visibility into both leading and

lagging KPIs, as well as detailed category and sales channel penetration

Scenario-enabled modeling with detail on both risk management and variance analysis

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PROFILE

Media and entertainment

Theme park operations

Subsidiary of NBC Universal

Copyright © 2012 Infor. All rights reserved.

Page 10: Infor 10 cpm presentation

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Common Customer Challenges

Difficulties using spreadsheets to plan & report the business Closing the books and reporting takes too long Need a flexible system to pull all financial information together, in

a timely manner to meet management and regulatory reporting requirements

Require more operational buy-in and enhanced planning processes

Need to reduce time and effort involved with budgeting and/or forecasting cycles

Loose linkage between strategies and budgets/operational plans Too much time is spent on gathering budget/forecast data and

not enough on analyzing the information Forecasts and plans don’t consistently match to actual

performance Difficult to do what-if and/or rolling planning

Take a look and replace Common Challenges with your Specific ones your will find many the same

Copyright © 2012 Infor. All rights reserved.

Page 11: Infor 10 cpm presentation

Infor10 Corporate Performance Management

ManagementReporting &Analysis

Strategy

Planning

Budgeting

Forecasting

Consolidation

ERP

DataManagement

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Security

Cubes Databases

Structure

Closed-LoopPerformance Management

ION & BusinessVault

ION & Business

Vault

Financials

CRM

Other Data

Sources

Excel Views

WebExceptionRules

Web Views

WorkflowApprovals

Text Comments

Copyright © 2012 Infor. All rights reserved.

Page 12: Infor 10 cpm presentation

Infor10 Corporate Performance Management (CPM)

Budgeting & Forecasting

PlanningStrategic Planning

Zero based, historical, rolling and other planning processes

Collection, tracking, and approval processEmployee, assets, ad-hoc detail budgets

and forecastsTrend analysis and predictionsScenario planning and version trackingCurrency translations

Develop strategic plansLink strategies to operational plans Measure and monitor strategic initiatives by

sponsor, business unit and other waysSupports multiple methodologies including:

Six Sigma, Economic Value Added (EVA), Balanced Scorecard and Hoshin

Driver based business modelingSet high level business targets“What if” scenario planningApproval processesCurrency modelingAllocation rules

Reporting & Analysis Financial Consolidation

Infor Extended Business Solutions

Multi-reporting capabilities - management, legal entity, business segments, tax & other reporting

Financial & operational reports, KPIs, scorecards, dashboards & other information

End-user ad-hoc analysis, drill- down, drill-back

Present information in multiple formats (web, Excel, PDF, etc.)

Business Intelligence Expense ManagementContinuous Control MonitoringERPCore FinancialsHCMOthers

Legal/statutory consolidationMulti-reporting & multi-entity consolidations

(corporate/local GAAP, IFRS, etc.)Ownership/ Inter-company eliminationsXBRL reporting Audit reports and controlsCurrency translation gains/lossesLoading, workflow and approval process

ESB | Integration | BPM | BI | Business Vault | MDM | Extensibility | Mobile | Cloud

Infor10 ION Services Platform

Infor10 Workspace

In-context BI | Collaboration | Mash-ups | Activity Streams | Pulse | Search | Experience | Security

Page 13: Infor 10 cpm presentation

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Infor CPM – Greif Systems

Challenges Handling growth by acquisition strategy Global business reporting & analysis Need enhanced budgeting/planning

capabilities More back-office standardization and

centralized processing Need to reduce costs and business complexity Simplify financial consolidation process

Infor Solution Overview Infor CPM Budgeting, Planning, Financial

Consolidation, Reporting & Analysis Consolidation & Financial Reporting is a

Oracle/Hyperion replacement Customer also replaced home grown expense

management system with Infor XM

PROFILE

Leading industrial packaging product and services company

Company involved in industrial packaging since 1877

$3.5B net sales for FY’10 & publically traded company

More than 200 operating locations in over 50 countries

More than 12,000 employees

Copyright © 2012 Infor. All rights reserved.

Page 14: Infor 10 cpm presentation

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Infor CPM – Gordon Food Service

Solution Overview Infor CPM Budgeting, Forecasting, Financial

Consolidation and Management Reporting & Analysis Leverage Lawson GL and Core Financials 650 Infor CPM Budgeting, Planning & Reporting

users across US and Canadian Business Units Management team leverages CPM for reporting &

analysis Infor CPM for Financial Reporting & Consolidations

for US and Canadian Businesses CPM help customer manage its complex financial

data in the most efficient way

Results Easy financial data loading to Infor CPM for

consolidation, analysis, and reporting Web-based access to one source of global numbers Ability to slice and dice data and perform

multicurrency accounting Significant improvement in overall accountability

PROFILE

North America's largest family-owned broadline foodservice distributor

$7B in annual revenues In the food business 100+

years.

Copyright © 2012 Infor. All rights reserved.

Gordon Food Service is committed to growing both today and in the future. We actively manage today's business by constantly measuring ourselves against targeted key performance metrics….We pursue tomorrow's success via disciplined strategic and financial planning. - From Gordon Web Site (Deb 2011)

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Infor CPM/BI – BAE Systems

Challenges Need for increased visibility and ‘one version of the

truth’. Difficult because of reliance on spreadsheets and separate systems.

Multi-currency and statutory reporting Solution that would minimize disruption and risk to the

business The need for more transparency and ability to drill-

down into sales, cash, inventory variances, product line profitability and other key business information.

Need for enhanced management reporting and ability to deliver information direct to managers in the format and depth required to enable timely, accurate decision making.

Solution Overview Infor10 CPM Budgeting, Financial Consolidation,

Reporting & Analysis Solution includes Infor10 ION BI, Infor ERP LN,

Infor10 ION, Infor Barcode, Infor Supply Web and other Infor Solutions

PROFILE

Global defense and security company.

Sales of more than $34 billion in 2010

Customers in over 100 countries

“With tighter budgets and greater demands from defense customers around the world, our business is facing significant challenges but also a range of exciting opportunities in all our markets… supported by Infor10, this transformation program will drive our competitiveness and ensure BAE Systems MAI is more efficient and responsive to market conditions.”

- Adrian Fallows, head of strategic business systems, BAE Systems MAI

Copyright © 2012 Infor. All rights reserved.

Page 16: Infor 10 cpm presentation

Infor CPM Customers

Hospitality &Entertainment

Financial Services

HealthcareRetail, Wholesale

& DistributionManufacturingOil & Gas& Utilities

Note: Customers are not a comprehensive list of companies or industries16 Copyright © 2012 Infor. All rights reserved.

Page 17: Infor 10 cpm presentation

Infor10 CPM – Budgeting & Forecasting

Zero based, historical, rolling and other planning processes

Collection, tracking & approval processEmployee, assets, ad-hoc detail budgets and forecasts

Trend analysis and predictionsScenario planning and version trackingCurrency translations17

“As soon as the budget system is closed for input, we produce an actionable P&L statement within hours. The critical bottom-line benefits for us resulting from using Infor FPM are improved financial accountability and enhanced business performance. Everyone from top management down is happy with the process and the results.” - Marlena Ward, VP Financial Planning

Dana-Farber

Copyright © 2012 Infor. All rights reserved.

Page 18: Infor 10 cpm presentation

Infor10 CPM – Reporting & Analysis

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“On-demand reporting gives our department managers the information they need to make the right decisions. Now they can see when to make course corrections—before small problems turn into big ones.” - Cathy Kellers, Assistant Controller, Foxwoods Resort & Casino

Multi-reporting capabilities - management, legal entity, business segments, tax & other reporting

Financial & operational reports, KPIs, scorecards, dashboards & other information

End-user ad-hoc analysis Present information in multiple formats (web, Excel, PDF, etc.)

Copyright © 2012 Infor. All rights reserved.

Page 19: Infor 10 cpm presentation

Infor10 CPM - Financial Consolidation

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Legal/statutory consolidationMulti-reporting & multi-entity consolidations (corporate/local GAAP, IFRS, etc.)

Ownership/ Inter-company eliminationsXBRL reporting Audit reports and controlsCurrency translation gains/lossesLoading, workflow and approval process

“The consolidation process takes much less time and effort … and provides tremendous help to users everywhere to get financial data in a timely way." - Larry Johnson, Senior Finance Director for

Global Operations & Reporting World Vision

Copyright © 2012 Infor. All rights reserved.

Page 20: Infor 10 cpm presentation

Infor10 CPM – Strategic Planning

StrategicPlanning Cycle

Develop strategic plansLink strategies to operational plansMeasure and monitor strategic initiatives by sponsor, business unit and other ways

Supports multiple methodologies: Six Sigma, Economic Value Added (EVA), Balanced Scorecard, Hoshin & others

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"All too often we see companies budgeting back-to-front deciding what activities they can afford to do against the budget. Instead we have taken our corporate strategy and developed clearly defined operational plans and individual targets. We then set the budget to finance these activities. As a result we have an effective collaborative budgeting process which resources the plans that meet our strategic goal.“ - Callie Masson, CFO, Professional Provident Society

Copyright © 2012 Infor. All rights reserved.

Page 21: Infor 10 cpm presentation

Infor10 CPM - Planning

Planning Cycle

Driver based business modelingSet high level business targets“What if” scenario planningApproval processesCurrency modelingAllocation rules

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“We needed a planning tool to create individual financial store plans with online contributions from our field-based Operations teams. We are able to quickly update plans as business needs change and model multiple scenarios to achieve key strategies. Infor FPM allows fast and easy scenario modeling which will save us considerable amounts of time.” - Paul Brannan, Planning Manager

KFC Great Britain

Copyright © 2012 Infor. All rights reserved.

Page 22: Infor 10 cpm presentation

Infor CPM – “Hot” Vendor in Analyst Evaluation

Infor CPM receives a top 3 “Hot” vendor rating from Ventana Research

Source: The Ventana Research Value Index: Financial Performance Management, November 2010

22 Copyright © 2012 Infor. All rights reserved.

Page 23: Infor 10 cpm presentation

“We reduced our forecasting process

from 13 days to 4 days.”

“We improved our close process from over five days to a ‘virtual close’ in less than 2 days.”

“We reduced the time to report key information from the subsidiaries to less than one day.”

“We became 95% more efficient in producing product line P&L forecasts.”

“We reduced our budgeting cycle by 50%.”

“We reduced our end-of-month close process from 100 hours to 3 hours.”

Summary of Business Value Customers Have Received from Infor CPM

23 Copyright © 2012 Infor. All rights reserved.

“We now measure performance, at the manager level, against the strategic plan.”

Page 24: Infor 10 cpm presentation

What to do next …..

Business in Thailand is changing fast and is becoming uncertain again in world economies. So we all need good ways to control and move with it very fast

When you leave this meeting consider How Infor10 CPM can lift your issues into focus fast to let you

concentrate priorities. (Sherwood Mosaic Metaphor)

How for a small investment to kick off it give you a big bang for your buck quickly with a big capability to do so much more.

Talk to us about how we can do a fast track fast start for value to say get your budgets done this year. (E.g. to do it faster you can even use our servers until you are ready)

And if it is just sensible view of your data to model your costs you want, we can help to link it to our BI / tools

Copyright © 2012 Infor. All rights reserved. 24

Page 25: Infor 10 cpm presentation

Thank you & questions

Thank you &

Your questions are welcome

Copyright © 2012 Infor. All rights reserved. 25

Page 26: Infor 10 cpm presentation

Resume Kitipan Kitbamroong Phd

Graduated with Ph D (Chemical Engineering)

Director Sherwood Consulting Group

Founder and Director Benox Company Limited

Effective in – English and Thai language communities

Experienced Corporate and business process solutions consultant in Thailand and aboard

Hands on expert advisor and lead in Infor 10 CPM solutions

Participation in thought leader programs for better business

Copyright © 2012 Infor. All rights reserved. 26