Marwa Ahmad

Mobile: (+971) 50 2250661, marwa46@hotmail.co.uk, Abu Dhabi, UAE.

Looking to join a progressive organization that has the need for any position in my fields of experience,

education, and expertise and offers opportunities for advancement.

Work Experience

Feb 12 – Present Capital Shield Insurance Brokers LLC

Assistant Manager – Technical Dept. Public Relation, meeting the clients and insuring highest quality customer service. Tenders, achieve the goal. Preparing Comparison Sheets. Coordinating with insurance companies for obtaining information on new policies and their

coverage. Presentations (CSIB products and services) Supervising the team’s work and goals. Supervising and handling general complaints ( Team and clients)

Recruiting and training new employees.

Nov 08 – October 11 Al Wathba National Insurance Company – Abu Dhabi

HR Assistant and Secretary Executive – HR Dept. Types, proof-reads and distributes a variety of material such as letters, reports and tabulations.

Includes entering, amending and retrieving information, and performing security copying and archiving of documents.

Completes and processes standard forms, and prepares routine letters and reports from brief notes or oral instructions.

Establishes and maintains a filing system. Requisitions, maintains and distributes office stationery and supplies.

Receives persons calling at the office of assigned supervisor, answers queries and schedules appointments.

Answers and makes telephone calls. Takes down and passes messages as directed. Receives sorts and distributes all incoming mail. Makes copies as needed and presents to

supervisor. Prepares outgoing mail for despatch. Maintains a proper register for incoming/outgoing mail.

Arranges for meetings as instructed. Includes arranging conference rooms, visual aids and refreshments. May attend meetings to take minutes.

Performs other similar or related duties as assigned, such as compiling and circulating data, etc. Preparing schedule for candidates exams and interview Preparing brief after the meeting of high management level (MOM). Dealing with customers compliant.

Organizing files, enquires, quotations, job order and work order Sorting, distributing and forwarding daily emails. Receiving daily document from Aramex.

May 08 – November 08 (Daman) Insurance Company" Thiqa "- Abu Dhabi

Production Assistant

Entering the information "from applications" to the system. Audit the existence data

Jan 08 – May 08 Al Husam Engineering Consultants – Abu Dhabi

Secretary

Devising and maintaining office systems Arranging meetings, taking minutes and keeping notes. Using a variety of software packages to produce correspondence and documents,

and maintain presentations, spreadsheets and databases. Using shorthand and audio tapes or copy typing to produce letters. Organizing and storing paperwork, documents and computer-based information. Office Administration and Secretarial duties. Typing English & Arabic letters

Education (Al Khwarizmi College – UAE - AD, 2009 ).

Business Administration Diploma

High School Diploma (UAE - June 2007)

- Certificate in TOFEL "Local" (Al Khwarizmi Institute - UAE 2009).

- Certificate in English Course at King’s English Language Schools

Languages

English and Arabic, Fluent in writing, reading and speaking. Personal Information

Birth date: 24 November 1988, Gender: Female, Marital Status: Single, Nationality: Palestinian, Visa Status: On Father’s Visa Driving License: UAE