Personal Financial Management

Internet Internet Internet Internet BankingBankingBankingBankingPFMPFMPFMPFM

ebankIT© 2014

Internet Banking

Advantages

3

Benefits for the Bank:Benefits for the Bank:Benefits for the Bank:Benefits for the Bank:

� Improved customer satisfaction with the bank� Better knowledge of customers finances� Increase customer time in contact with the Bank� Possibility to sell products.� Possibility of using data base for customer analytics analysis� Opportunities for cross-selling

Benefits for the Clients:Benefits for the Clients:Benefits for the Clients:Benefits for the Clients:

� Easy Financial Control� Agglomerated view of multiple accounts and cards � Control for categories and monthly comparison � Best use of your finances

Internet Banking

Personal Financial Management

4

Module which allows to easily keep up with the family budget.The client is able to know where and on what money is beingspent. This module helps to monitor and manage theexpenses and revenue in an easy and effective system withoutwasting time.All accounts can be available in a unique view, withtransactions categorized automatically and in real time.Using the Finance manager you can also create budgets andcontrol where you are overspending.

� Categorizing transactions� Budgets� Life Goals� Future Planning� Scheduling & regulations� Account Aggregation� Notifications� File Management

Internet Banking

Categorizing transactions

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The categorization of transactions involves the assignment of categories to financial transactions of the client,so an analysis can be made. For such, an engine will be provided that will automatically categorize the clientstransactions, using defined categories and subcategories. The user can also define their own rules. They candefine which accounts will be used for the PFM and transactions can still be editable (change categories, hide,separate into several).

DataDataDataData CategorizingCategorizingCategorizingCategorizing CategorizingCategorizingCategorizingCategorizing RulesRulesRulesRules

Accounts and cards Categories Automatic (bank)

Operations/transactions Sub-Categories Description (manual)

Transactions segregation Tags Destiny account (Manual)

Hide transactions Operations (Manual)

Edit transactions

Internet Banking

Categorizing transactions

6

� Categorizing through transaction codes

� Payments made on the channels

� Transactions with cards debit or credit

� Purchases:

� Utility Payments: types of service

� Cash-Advance and remaining debits

� Credit transactions

� Charge-backs

� Transaction description

� Client Personalization

� Transaction description

� Recipient account (to analyze)

� Beneficiary (to analyze)

CARDS | CHECKS | PAYMENTS

TRANSFERS | EXPENSES |

OPERATIONS

Central system

STANDARD | BANKCOSTUM | USER

Channels Platform

CategorizingBD

PFM

Operations Regulations

Internet Banking

Budgets

7

The user can create a budget for a category, which may have afrequency and amount. The frequency can be annual,semiannual, quarterly, monthly, weekly, or any other user-definedperiod.To the user an amount for the budget may be suggested basedon your their previous spending in the category chosen.

� Creating budgets � Query / Change budgets � Creating / Editing notifications � Comparison of budgets

Internet Banking

Life Goals

8

Life Goals allows customers to indicate goals of which they aimto make savings, simplifying the monitoring of these objectives.The requirements of this functionality will be detailed during thefunctional analysis stage.

� Creating Life Goals � Query / Change Life Goals � Creating / Editing notifications

Internet Banking

Future Planning

9

� Data made available by the bank applications � Financial events originating from manual input by the client � Scheduling and Regulations

Internet Banking

Account Aggregation

10

� Registration of the virtual account in order to allow thecustomer to identity / origin of the transaction.

� Possibility to parameterize transaction codes and assign thecorresponding category

� In order to support uploading files (csv) of externaltransactions, the client will have the possibility to identify thecolumn that corresponds to the retrieved data (transactiondata , amount, description, motion code)

� Possibility of manual registry or transaction upload to theselected "Virtual Account" with the following information:transaction data ; amount; descriptive; code motion.

� Checking the transactions of these "accounts" will beavailable on the same option where transactions originatingfrom bank accounts are consulted , it is also possible formanual categorization..

Internet Banking

Notifications

11

The solution will use the contact channels of the channelplatform for issuing notifications. In this sense, the channels willbe addressed via: e-mail, SMS and secure messaging.The notifications provided to the customer will be active bydefault, and the bank can modify the configuration ofnotifications.

In order not to overload users with receiving notifications, thesolution will include the following parameters to configure thenumber of notifications to be sent:Maximum number of notifications per day / week

� Maximum number of notifications per budget� Maximum number of notifications savings goal

Internet Banking

Social Networks Integration

Nowadays social networks are present at the majority of theapplications, the possibility of integrating with them hasbecome a requirement. This way, when a client establishes a lifegoals, they may share it with their social network friendscontaining the following information:

Share with friends:

� Life Goals

� Amount needed to reach goal

� Transfers made by “friends”

� Information about the Banks products - cross-selling

12

Internet Banking

BackOffice/ Solution Management

13

� Configuration of product groups shown in PFM � Peer Comparison � Percentages of automatic categorization � Average savings, debts and credits � Subscribed Products suggested by the solution

Internet Banking

Activation

14

Users can only access the features of Personal FinanceManagement if they have previously activated this feature.In this sense an option in Internet Banking enabling to join thePFM will be created. At that moment the user can choose theaccounts they want to include in the universe of their accounts,and that are now available via Internet Banking.The accounts available to add are limited in the first instance tothe accounts that the rules of Internet Banking allow you toaccess, and from these accounts only the accounts whoseproduct group is configured for use in PFM may be submitted.Immediately at the time of accession a set of alreadycategorized transactions will be presented to the user.