zanadu usability report

7/30/2019 Zanadu Usability Report

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Zanadu Usability TestPresentation 2012

By: Eugene Ling

Monday, December 3, 12


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HOMEPAGE



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Users dont like forced registration.

Also, they dont read virtual tour. Solution: Create a new welcome page for unregistered users. This

page can display the benefits of being a member. (See wireframes

on next slide)



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Users dont like forced registration.

Also, they dont read virtual tour. Solution: Create a new welcome page for unregistered users. This

page can display the benefits of being a member. (See wireframes

on next slide)



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Wire Frame Designs for New

Homepage for UnregisteredUsers



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Users dont see the flash sales right

away.

Solution: Put flash sales in the banner along with

the existing content.



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Users dont see the flash sales right

away.

Solution: Put flash sales in the banner along with

the existing content.



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Search function isnt user friendly

Solution: Implement auto-fill in the search bar and redesign

search bar to geographically list all of the travel destinations.(See wireframes on next slide)



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Search function isnt user friendly

Solution: Implement auto-fill in the search bar and redesign

search bar to geographically list all of the travel destinations.(See wireframes on next slide)



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Homepage and Search Function



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HOTEL

INTRODUCTIONPAGEMonday, December 3, 12


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Users find that the menu bar isnt very

visible

Solution: Make the division between the buttons clearer bycreating white divider lines. Make the button look more clickable

by underling the words.



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Users find that the menu bar isnt very

visible

Solution: Make the division between the buttons clearer bycreating white divider lines. Make the button look more clickable

by underling the words.



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Users want to find more inside tips/

recommendations

Solution: The tips button is somewhat misleading for people.They expected to find tips from previous users



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Users want to find more inside tips/

recommendations

Solution: The tips button is somewhat misleading for people.They expected to find tips from previous users



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Phase One Page



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Rearranged the upper top tab

Condensed blocks of

information using links

Made the size of the deal

smaller

Currently, users

cannot see the

deals unless they

select the rightamount of days.

We can display

all the deals and

make it really

easy for the user

to change theirstay dates.

Condensed

buttons



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Problem: The website doesnt make the

child policy clear enough



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Users felt that the page was way too long

and that they had to scroll too much

Solution: Tighten everything up. (See wireframes on next slide)



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Users felt that the page was way too long

and that they had to scroll too much

Solution: Tighten everything up. (See wireframes on next slide)



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Phase Two and Three Page


summarized the trip


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combined into

thebox

summarized the trip

summary (step 3) into the

side bar

Link to see

the chargesper night

shows

cancellation

and childpolicy

clearly

collapsedand

renamedthe optional

services

ZANADU

credit

Added the

credit cardname under

the creditcard

information

changed

to

simplified other

selections andwarning signs

changed the

color of the tick

box to make it

more noticeable

Combine steps 2 and 3

together



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zanadu usability report

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