บรรณานุกรม - udon thani rajabhat ...บรรณานุกรม จอห น...

43
บรรณานุกรม จอหน แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผูนํา (แปลจาก Writers on Leadership โดย ฝายวิชาการ เอ็กปอรเน็ท). กรุงเทพมหานคร: บริษัท เอ็กปอรเน็ท จํากัด. ชนินทร อรรจนานันท (2546) การควบคุมและการประเมินผลทางการตลาด โดยสํานักพิมพสุโขทัย ธรรมาธิราช : เอกสารชุดวิชาประสบการณวิชาชีพการตลาด, (หนา 1193-246). กทม. สํานักพิมพสุโขทัยธรรมาธิราช. ชื่นจิตต แจงเจนกิจ. (2546) IMC & Marketing communication: กลยุทธสื่อสารการตลาด. กรุงเทพฯ. บริษัท ทิปปพอยท จํากัด. เชาว เขียวอิ่ม. (2548, สิงหาคม 203).Market Record. บิสิเนสไทย. หนา 6. บริษัทกรีนสปอต ไทยแลนด www.greenspotthailand.com/Vitamilk บริษัทไทยเทพรสผลิตภัณฑอาหาร จํากัด www.goldenmountainsauce.com ปรเมศร รัชไชยบุญ. (2548, สิงหาคม 203).เปดกลยุทธเชิงรุกทาทายครึ่งปหลัง: ตอกย้ําแบรนด - แกเกมสงครามราคา. บิสิเนสไทย. หนา 10. ประยูร บุญประเสริฐ (2520). การวิจัยตลาด . กรุงเทพฯ: ไทยวัฒนาพาณิชย จํากัด. เปดสถิติโฆษณา 10 เดือนผานสื่อทีวี -วิทยุ-สิ่งพิมพ , บิสิเนสไทย [27-11-2007] พยุงศักดิวิริยะบัณฑิตกุล. (2548).4Cs: Cross cultural consumer characterisation. วารสาร BrandAge, 6 (6), 194-197. พยุงศักดิวิริยะบัณฑิตกุล. (2550). จับตากลุมสินคา อัดโฆษณาสวนกระแสจตุคาม. วารสาร BrandAge, 8 (8), 180-183. พรรณี สุทธิราวี. (2548, สิงหาคม 203).Smart Moving for Smart. บิสิเนสไทย. หนา 15. พันธุอาจ ชัยรัตน (2005, July) การสรางคุณคาดวยนวัตกรรม (Value creation through innovation). MBA, 7 (76); 122-123. พิษณุ จงสถิตวัฒนา และ ศิริโสภา เขตตานุรักษ (2546) การจัดการชองทางการจัดจําหนายและ การกระจายสินคา โดยสํานักพิมพสุโขทัยธรรมาธิราช : เอกสารชุดวิชาประสบการณ วิชาชีพการตลาด, (หนา 145-199). กทม. สํานักพิมพสุโขทัยธรรมาธิราช. ฟลิป คอตเลอร และแกรีอารมสตรอง . (2545). หลักการตลาด ( แปลจาก Principles of Marketing โดย วารุณี ตันติวงศวาณิช , นิภา นิรุตติกุล , สุนทรี เหลาพัดจัน พรพรหม

Upload: others

Post on 26-Jul-2020

10 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

บรรณานุกรม

จอหน แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผูนํา (แปลจาก Writers on Leadership โดย

ฝายวิชาการ เอ็กปอรเน็ท). กรุงเทพมหานคร: บริษัท เอ็กปอรเน็ท จํากัด.

ชนินทร อรรจนานันท (2546) การควบคุมและการประเมินผลทางการตลาด โดยสํานักพิมพสุโขทัย

ธรรมาธิราช : เอกสารชุดวิชาประสบการณวิชาชีพการตลาด, (หนา 1193-246). กทม.

สํานักพิมพสุโขทัยธรรมาธิราช.

ชื่นจิตต แจงเจนกิจ. (2546) IMC & Marketing communication: กลยุทธสื่อสารการตลาด.

กรุงเทพฯ. บริษัท ทิปปง พอยท จํากัด.

เชาว เขียวอิ่ม. (2548, สิงหาคม 203).Market Record. บิสิเนสไทย. หนา 6.

บริษัทกรีนสปอต ไทยแลนด www.greenspotthailand.com/Vitamilk

บริษัทไทยเทพรสผลิตภัณฑอาหาร จํากัด www.goldenmountainsauce.com

ปรเมศร รัชไชยบุญ. (2548, สิงหาคม 203).เปดกลยุทธเชิงรุกทาทายครึ่งปหลัง: ตอกย้ําแบรนด-

แกเกมสงครามราคา. บิสิเนสไทย. หนา 10.

ประยูร บุญประเสริฐ (2520). การวิจัยตลาด . กรุงเทพฯ: ไทยวัฒนาพาณิชย จํากัด.

เปดสถิติโฆษณา 10 เดือนผานสื่อทีว-ีวิทยุ-ส่ิงพมิพ, บิสิเนสไทย [27-11-2007]

พยุงศักดิ์ วิริยะบัณฑิตกุล. (2548).4Cs: Cross cultural consumer characterisation. วารสาร

BrandAge, 6 (6), 194-197.

พยุงศักดิ์ วิริยะบัณฑิตกุล. (2550). จับตากลุมสินคา อัดโฆษณาสวนกระแสจตุคาม. วารสาร

BrandAge, 8 (8), 180-183.

พรรณี สุทธิราวี. (2548, สิงหาคม 203).Smart Moving for Smart. บิสิเนสไทย. หนา 15.

พันธุอาจ ชัยรัตน (2005, July) การสรางคุณคาดวยนวัตกรรม (Value creation through

innovation). MBA, 7 (76); 122-123.

พิษณุ จงสถิตวัฒนา และ ศิริโสภา เขตตานุรักษ (2546) การจัดการชองทางการจัดจําหนายและ

การกระจายสินคา โดยสํานักพิมพสุโขทัยธรรมาธิราช : เอกสารชุดวิชาประสบการณ

วิชาชีพการตลาด, (หนา 145-199). กทม. สํานักพิมพสุโขทัยธรรมาธิราช.

ฟลิป คอตเลอร และแกรี่ อารมสตรอง. (2545). หลักการตลาด (แปลจาก Principles of

Marketing โดย วารุณี ตันติวงศวาณิช, นิภา นิรุตติกุล, สุนทรี เหลาพัดจัน พรพรหม

Page 2: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

659

พรหมเพศ, นิตยา งามแดน และจุฑามาศ ทวีไพบูลวงษ). กรุงเทพมหานคร: บริษัท เพยีรสัน

เอ็ดดูเคชั่น อินโดไชนา จํากัด.

ฟลิป คอตเลอร. (2541). การบริหารการตลาด: วิเคราะห วางแผน ปฏิบัติ และควบคุม (แปล

จาก Marketing Management: analysis, planning, implementation, and control โดย

ฝายวิชาการ คูแขง บิสสิเนส สคูล). กรุงเทพมหานคร: บริษัท คูแขง จํากัด.

ฟลิป คอตเลอร. (2547). การจัดการการตลาด (แปลจาก Marketing Management โดย

ธนวรรณ แสงสุวรรณ, อดิลลา พงศยี่หลา, อุไรวรรณ แยมนิยมม ยุทธนา ธรรมเจริญ และ

ยงยุทธ ฟูพงศศิริพันธ). กรุงเทพมหานคร: บริษัท เพียรสัน เอ็ดดูเคชั่น อินโดไชนา จํากัด.

ภาณุ ลิมมานนท (2546). กลยุทธการจัดการนวัตกรรมทางธุรกิจ . กรุงเทพฯ: พีดับบลิว พร้ิน

ต้ิง.

ภาวนา อรัญญิก. (2008, January-March). Green Marketing เติบโตอยางยั่งยืนดวยการตลาดสี

เขียว. Marketing Review, 1(1), 1-5.

วงหทัย ตันชีวะวงศ. (2548). การบริหารตราสินคาไทยดวยกลยุทธ Brand Portfolio.

กรุงเทพฯ. สํานักพิมพธรรกมลการพิมพ.

ศิริวรรณ เสรีรัตน และคณะ. (2534) การบริหารการตลาดยุคใหม. กรุงเทพฯ พัฒนาศึกษา.

________. และคณะ . (2538) กลยุทธการตลาด และกรณีตัวอยาง . กรุงเทพฯ :

พัฒนาศึกษา.

________. ปริญ ลักษิตานนท และศุภร เสรีรัตน (2533). การบริหารกรตลาดยุคใหม. กรุงเทพฯ:

สํานักพิมพพัฒนาศึกษา.

________. และคณะ (2545). หลักการตลาด . กรุงเทพฯ: โรงพิมพ

วงหทัย ตันชีวะวงศ. (2548). การบริหารตราสินคาไทยดวยกลยุทธ Brand Portfolio.

กรุงเทพฯ. สํานักพิมพธรรกมลการพิมพ.

วิเทียน นิลดํา. (2548, สิงหาคม 203).Smart Moving for Smart. บิสิเนสไทย. หนา 15.

ศรีกัญญา มงคลศิริ. (2548). PowerGens Branding. กรุงเทพฯ. สํานักพิมพBrandAgebooks.

ศิ ริ ภู พ งษ วัฒนา , รศ . ( 2533 ) . การบริหารการตลาด . ก รุ ง เทพฯ : โ ร งพิมพ

มหาวิทยาลัยเกษตรศาสตร.

สืบชาติ อันทะไชย (2546) การวิจัยการตลาด. อุดรธานี. โรงพิมพมหาวิทยาลัยราชภัฏอุดรธานี.

________. (2550). กระบวนการตัดสินใจซื้อของผูบริโภค: การประยุกตใชแบบจําลองโลจิต.

วารสารมหาวิทยาลัยราชภัฏสุราษฎรธานี. 1(1), 113-132.

Page 3: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

660

________. (2551) . อิทธิพลเชิ งสาเหตุของภาพพจน ร านคาปลีกตอการตัดสินใจซื้ อ .

วารสารบริหารธุรกิจมหาวิทยาลัยธรรมศาสตร. 120 (ต.ค.-ธ.ค.), 9-29.

________. (2552). หลักการตลาด. อุดรธานี. โรงพิมพแมละมุน.

สุวิมล แมนจริง. (2546). การบริหารการตลาด. กรุงเทพฯ. บริษัท เอช.เอ็น.กรุป จํากัด.

________. (2546). การจัดการการตลาด. กรุงเทพฯ. บริษัทวีเอ็ดยูเคชั่น จํากัด.

อดุลย จาตุรงคกุล (2544). กลยุทธการตลาด. กรุงเทพฯ. โรงพิมพมหาวิทยาลัยธรรมศาสตร.

Aaker, D. (1998). Marketing Strategic Management. Singapore: Wiley & Sons. Inc.

________. (1996). Measuring brand equity across products and markets. California

Management Review, 38(3), 102-120.

________. (2003). The power of the branded differentiator. California Management

Review, 45(Fall), 83-87.

Aaker, J.L. (1997). Dimensions of brand personality. Journal of Marketing Research,

(Aug), 347-356.

Abell, C. and Hammond, J.S. (1979). Strategic Marketing Planning. Singapore, Prentice-

Hall, Inc.

Achrol, Ravi S., and Kotler, P. (1999). Marketing in the Network Economy. Journal of

Marketing, 63 (Special issue), 146-163.

Ahluwalia, R., and Z.Gurhan-Cani. (2000). The effects of extensions on brand name: an

accessibility-diagnosticity perspective. Journal of Consumer Research, 27(Dec),

371-81.

Ahmed, A.M., Zairi, M. and Almarri, K.S. (2006). SWOT analysis for Air China performance

and its experience with quality. Benchmarking; An International Journal, 13 (1/2),

160-173.

Ailawadi, K.L., Donald R. Lehmann, & Scott A. Neslin. (2003). Revenue Premium as an

Outcome Measure of Brand Equity. Journal of Marketing, 67 (4), 1-17.

________.; Lehmann, Donald R.; Neslin, S. A. (2001). Market response to a

major policy change in the marketing mix: learning from Procter & Gamble's value

pricing strategy. Journal of Marketing, 65 (1), 44-61.

Page 4: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

661

Alba, J.; J. Lynch, B. Weitz, C. Janiszewski, R. Lutz, A. Sawyer, and S. Wood. (1997).

Interactive home shopping: consumer, retailer, and manufacturer incentives to

participate in electronic marketplaces. Journal of Marketing, 38 (July), 38-53.

________.; C.F. Mela; T.A. Shimp and J.E. Urbany. (1999). The effect of discount

frequency and depth on consumer price judgments. Journal of Consumer

Research, 26(September), 99-114.

Albaladejo-Pine, I.P. and Aranda-Gallego, J. (1998). A measure of trade centre position.

European Journal of Marketing, 32(5/6), 464-479.

Alexander, J.F., P.L. Schule, D.E. McKorkle. (1994). An assessment of selected

relationships in a model of the industrial marketing negotiation process. Journal

of Personal Selling & Sales Management, 14 (3), 17-32.

Anderson, C.R. and Zeithaml, C.P. (1984). Stage of the product life cycle, business

strategy and business performance. Academy of Management Journal, 27(1),

5-24.

Anderson, E. and Weitz, B. (1992). The use of pledge to build and sustain commitment

in distribution channels. Journal of Marketing Research, 29 (1), 18-34

Anderson, J. and Narus, J. (1990). A model of distributor firm and manufacturer firm

working partnerships. Journal of Marketing, 54 (Jan), 42-58.

Anderson, P. and E. Anderson. (2002). The new e-commerce intermediaries. MIT Sloan

Management Review, 43 (Summer), 53-62.

Anderson, R.E. (1996). Personal selling and sales management in the new millennium.

Journal of Personal Selling & Sales Management, 16(4), 17-32.

________. and S.S. Srinivasan. (2003). E-satisfaction and e-loyalty: an contingency

framework. Psychology & Marketing, 20(2), 123-138.

Andrews, J., and D.C. Smith (1996). In search of the marketing imagination: factors

affecting the creativity of marketing programs for mature products. Journal of

Marketing Research, (May), 174-87.

Ansari, A. S., S. Weinberg, Charles B. (1996). Pricing a bundle of products or services:

the case of nonprofits. Journal of Marketing Research, 33 (1), 86-93.

Page 5: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

662

Antia, K.D. and Frazier, G.L. (2001). The severity of contract enforcement in interfirm

channel relationships. Journal of Marketing, 65 (Oct), 67-81.

________. and Hesford, J.W. (2007). A process-oriented view of competitive intelligence

and its impact on organizational performance. Journal of Competitive Intelligence and

Management, 4 (1), 3-31.

Arbjorn, J.S. and Halldorsson, A. (2001). Logistics knowledge creation: reflections on

content, context and process. International Journal of Physical Distribution and

Logistics Management, 32 (1), 22-40.

Armstrong, J.C. and R.J. Brodie. (1999). Forecasting for Marketing. In Hooley, G.J. and

M.K. Hussey J. (Eds.), Quantitative Methods in Marketing (pp. 92-119). London.

________. and T.S. Overton (1977), “Estimating nonresponse bias in a mail survey,”

Journal of Marketing Research, 14(August), 396-402.

Auramo, J.; J. Kauremaa; and K. Tanskanen. (2005). Benefit of IT in supply chain

management: an explorative study of progressive companies. International

Journal of Physical Distribution and Logistics Management, 35 (2), 82-100.

Autry, C. W., Zach G Zacharia, Charles W Lamb. (2008). A Logistics strategy taxonomy.

Journal of Business Logistics, 29 (2), 27-54.

Ayers, D.; R. Dahlstron, and S.J. Skinner. (1997). An exploratory investigation of

organizational antecedents to new product success. Journal of Marketing

Research, 34(1), 107-116.

Aylesworth, A. and MacKenzie, S.(1998). Context is key: effect of program-induced

mood on thoughts about the Ad. Journal of Advertising, 27(2), 17-27.

Bagozzi, R.P. and P.R. Warshaw. (1990). Trying to consume. Journal of Consumer

Research, 17 (September), 127-140.

Baker, J., Grewal, D. & Parasuraman, A. (1994). The Influence of Store Environment on

Quality Inferences and Store Image. Journal of Academy of Marketing Science,

22(4), 328-339.

________. (Eds.). (2005). Marketing Theory. Singapore: Thomson.

Page 6: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

663

________. and J.M. Sinkula. (1999). The synergistic effect of market orientation, and the

learning orientation on organizational performance. Journal of the Academy of

Marketing Science, 27 (4), 411-427.

Baltas, G. (1997). Determinants of store brand choice: a behavior analysis. Journal of

Product & Brand Management, 6(5), 315-324.

Banerjee, S.B., Iyer, E.S., & Kashyap, RK. (2003). Corporate Environmentalism: Antecedents

and Influence of Industry Type. Journal of Marketing, 67(2), 106-22.

Barclay, D.W. (1991). Interdepartmental conflict in organizational buying: the impact of

the organizational context. Journal of Marketing Research, 28(2), 145-59.

Barker, A.T. (1997). Determinants of salesforce effectiveness: perceptions of field

managers versus senior sales. Journal of Marketing Intelligence and Planning,

15 (6), 258-264.

Bartlett C.A. and Ghoshal, S. (1991). Global strategic management. Strategic

Management Journal, 12(1), 5-16.

Barwise, P. (2549). คัมภีรนักการตลาด (แปลจาก Marketer’s toolkit โดย ปฏิพล ต้ังจักรวรา

นนท). กรุงเทพมหานคร: บริษัท เอ็กซเปอรเน็ท จํากัด.

Bass, B.M. (1990). From transactional to transformational leadership: learning to share

the vision. Organizational Dynamics, 18, 19-31.

Basu, A.K.; S. Basu, and R. Batra (1995). Modeling the response pattern to direct

marketing campaigns. Journal of Marketing Research, (May), 204-12.

Bergen, M.; S.Dutta and S.M.Shugan (1996). Branded variants: a retail perspective.

Journal of Marketing Research, 33(Feb), 9-21.

Berkowitz, E.N, R. A. Kerin, S.W. Hartley, and W. Rudelius. (2000). Marketing. 6th ed.

Singapore: McGraw-Hill. Inc.

Berry, L and Parasuraman, A. (1991) Marketing Service: competing through quality.

Singapore: Free Press.

Berthon, P.; J.M. Hulbert, and F.Pitt. (1999). Brand management prognostications. Sloan

Management Review, (Winter), 53-65.

Best, R.J. (2005). Market-Based Management: Strategies for growing customer value

and profitability. 4th ed. Singapore: Prentice-Hall.

Page 7: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

664

Beverland, Michael; Luxton, Sandra. (2005) Managing integrated marketing

communication (IMC) through strategic decoupling. Journal of Advertising, 34 (4),

103-16.

Biswas, A.; Sujay Duttaa, Chris Pullig (2006). Low price guarantees as signals of lowest

price: The moderating role of perceived price dispersion. Journal of Retailing,

82 (3), 245-57.

Blair, E. Sudman, S., Bradburn, N.M. and Stocking, C. (1977). How to ask questions

about drinking and sex: . Journal of Marketing Research, 14(August), 316-321.

Blankson, C. (2004). Positioning strategies and incidence of congruence of two UK store

card brands. Journal of Product and Brand Management, 13(5), 315-328.

Blattberg, R.C. and Thomas, J.S. (2549). การประเมินมูลคา การวิเคราะหและการบริหาร

จัดการหนาที่ทางการตลาดโดยใชหลักการเกี่ยวกับคุณคาของลูกคา โดย Iacobucci,

D.(Ed.), การบริหารการตลาดของ Kellog. (หนา 539-568) (แปลจาก Kellog on

Marketing โดย ณัฐยา สินตระการผล). กรุงเทพมหานคร: บริษัท เอ็กซเปอรเน็ท จํากัด.

Bloemer, J. and G. Odeken-Schroder. (2002). Store satisfaction and store loyalty

explained by customer and store-related factors. Journal of Consumer

Satisfaction, Dissatisfaction and Complaining Behaviour, 15 (11), 69-80.

Bolton, R.N. & Matthew B. Myers (2003). Price-Based Global Market Segmentation for

Services. Journal of Marketing, 67(3), 108-28.

Bond, J. and L. Morris. (2003). A class of its own: latent class segmentation and its

implications for qualitative segmentation research. An International Journal of

Qualitative Market Research, 6 (2), 87-94.

Boulding, W., E. Lee, and R. Staelin (1994). Mastering the mix: do advertising,

promotion, and salesforce activities lead to differentiation? Journal of Marketing

Research, (May), 159-72.

Bower, J.L. (2007). Solve the succession crisis by growing inside-outside leaders.

Harvard Business Review, 85 (11), 91-95.

Bowersox, Donald J. and Patricia J. Daugherty. (1987). Emerging Patterns of Logistical

Organization. Journal of Business Logistics, 13(1), 1987, 46-60.

Page 8: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

665

Brah, S.A. and H.Y. Lim. (2006). The effects of technology and TQM on the performance

of logistics companies. International Journal of Physical Distribution & Logistics

Management, 36 (3), 192-209.

Brashear, T.G., D.N. Bellenger, T. Ingram, and H.C. Barksdale. (1997). Salesperson

behavior: antecedents and links to performance. Journal of Business &

Industrial Marketing, 12 (3/4), 885-8624.

Briesch, R., L. Krishnamurthi, T. Mazumdar, and S.P. Raj (1997) A comparative analysis

of alternative reference price models. Journal of Consumer Research, 24(Sept),

202-14.

Briley, D.A.; M.W. Morris and I. Simonson. (2000). Reasons as carriers of culture:

dynamic versus disposition models of cultural influence on decision making.

Journal of Consumer Research, 27 (September), 157-178.

Bronnenberg, B.J. and Wathieu, L. (1996). Asymmetric promotion effects and brand

positioning. Marketing Science, 15(4), 379-394.

Brooksbank, R. (1994). The anatomy of marketing positioning. Marketing Intelligence &

Planning, 12(4), 10-14.

Brown, S.P. and R.A. Peterson. (1993). Antecedents and consequences of salesperson

job satisfaction: meta-analysis and assessment of causal effects. Journal of

Marketing Research, 30(1), 63-77.

Brownlie, D. (1999). Environmental scanning. In Baker, Michael J. (Eds.), The Marketing

Book (pp. 81-107). Melbourne: 4thed.: Butterworth-Heinemann.

Brucks, M., V.A. Zeithaml and G. Naylor. (2000). Price and brand name as indicators of

quality dimensions for consumer durables. Journal of the Academy of Marketing

Science, 28(3), 359-374.

Buchko, A.A. (1994). Conceptualization and measurement of environmental uncertainty:

an assessment of the Miles and Snow perceived environmental uncertainty scale.

Academy of Management Journal, 37 (2), 410-425.

Bush, V.D and R.A. Peterson. (1994). The effect of effort on sales performance and job

satisfaction. Journal of Marketing, 58 (April), 70-80.

Page 9: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

666

Bush, V.D., G.M. Rose, F. Gilbert, and T.N. Ingram. (2001). Managing culturally diverse

buyer-seller relationships: the role of intercultural disposition and adaptive

selling in developing intercultural communication competence. Journal of the

Academy of Marketing Science, 29 (4), 391-404.

Calentone, R.J, di Benedetto, C.A. and Divine, R. (1993). Organizational, technical and

marketing antecedents for successful new product development. R&D

Management, 24(4), 337-51.

Calof, J.L. and Wright, S. (2008). Competitive intelligence: a practitioner, academic and

inter-disciplinary perspective. European Journal of Marketing, 42 (7/8), 717-730.

Cannell, C.F., Oksenberg, L. and converse, J.M. (1977). Striving for response accuracy:

experiments in new interviewing techniques. Journal of Marketing Research,

14(August), 306-315.

Cannon, J.P. and Perrault, W.D. (1999). Buyer-seller relationships in business markets.

Journal of Marketing Research, 36 (November), 439-60.

Carless. S.A., A. J. Wearing and L. Mann (2003). A short measure of transformational

leadership. Journal of Business and Psychology, 14 (3), 389-405.

Carpenter, G.S., and K. Nakamoto (1989). Consumer preference formation and

pioneering advantage. Journal of Marketing Research, (Aug), 285-98.

Carpenter, R. G. and Nakamoto. K. (1994). Meaningful brand from meaningless

differentiation: the dependence on irrelevant attributes. Journal of Marketing

Research, 31 (Aug.), 339-350.

Castrogiovanni, G.J. (1991). Environmental munificence: a theoretical assessment. Academy

of Management Review, 16 (3), 542-565.

Cavinato, J.L. (1999). A general methodology for determining a fit between supply chain

logistics and five stages of strategic management. International Journal of

Physical Distribution & Logistics Management, 29 (3), 162-180.

Chandy, R.K., Prabhu, J.C. and Antia, K.D. (2003). What Will the Future Bring?

Dominance, Technology Expectations, and Radical Innovation. Journal of

Marketing, 67 (3), 1-18.

Page 10: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

667

Chang, Yuhmiin; Stammerjohan, Claire; Wood, Charles M. (2005) An empirical

investigation of the interaction between publicity, advertising, and previous

brand attitudes and knowledge. Journal of Advertising, 34 (4), 55-67.

Charron, K.G. (2006). Why KPIs belong in supply chain contracts. Supply Chain

Management Review, 10(2), 22-28.

Chattopadhyay, P., Glick, W.H. and Huber, G.P. (2001). Organizational actions in

response to threats and opportunities. Academy of Management Journal, 44 (5),

937-955.

Chen, H, Patricia J. Daugherty and T.D. Landry. (2009). Supply chain process

integration: a theoretical framework. Journal of Business Logistics, 30(2), 27-46.

Cheng, L.C. (2003). QFD in product development: methodological characteristics and a

guide for intervention. International Journal of Quality and Reliability Management,

20 (1), 107-122.

Childers, T.L. and A.R. Rao. (1992). The influence of familial and peer-based reference

groups on consumer decisions. Journal of Consumer Research, 19 (September);

198-211.

Chintagunta, P.K. (1994). Heterogeneous logit model implications for brand positioning.

Journal of Marketing Research, 31(May), 304-11.

Cho, B., Kwon, U., Gentry, J.W., Jun, S. and Kropp, F. (1999). Cultural values reflected

in theme and execution: a comparative study of U.S. and Korean television

commercials. Journal of Advertising, 28(4), 59-73.

Chowdhury, J. (1993). The motivational impact of sales quotas on effort. Journal of

Marketing Research, 30 (February), 28-41.

Chraisrakeo, B. and M. Speece. (2004).Culture, intercultural communication

competence, and sales negotiation: a qualitative research approach. Journal of

Business and Industrial Marketing, 19 (4/5), 267-

Christopher, M. (1999). Customer service and logistics strategy. In Baker, Michael J.

(Eds.), The Marketing Book (pp. 443-454). Melbourne : 4thed.: Butterworth-Heinemann.

________. and Peck Helen. (2003). Marketing Logistics. 5thed. Singapore:

Butterworth-Heinemann.

Page 11: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

668

________. and Towill, D. (2001). An integrated model for the design of agile supply

chains. International Journal of Physical Distribution and Logistics Management,

32 (4), 235-246.

Churchill, G.A, and A. Pecotich. (1982). A structural equation investigation of the pay

satisfaction-valence relationship among salespeople. Journal of Marketing. 46

(Fall.), 114-124.

________. and Peter, J.P. (1984). Research design effects on the reliability of rating

scales: a meta-analysis. Journal of Marketing Research, 21(Nov), 360-75.

________., N.M. Ford, and O.C. Walker. (1974). Measuring the job satisfaction of

industrial salesmen. Journal of Marketing Research, 11 (Aug.), 254-60.

________., N.M. Ford, S.W. Hartley and O.C. Walker. (1985). The determinants of

salesperson performance: a meta-analysis. Journal of Marketing Research, 22

(May), 103-18.

CMO Strategy. (2550, สิงหาคม) . คิดใหมสําหรับกลยุทธเว็ป. บิสิเนสไทย. หนา 28.

Cohen, M.A.; J.Eliashberg, and T.H.Ho (1997). An anatomy of a decision-support

system for developing and launching line extensions. Journal of Marketing

Research, (Feb), 117-29.

Coles, J.W. and William S. Hesterly. (2000). Independence of the Chairman and Board

Composition: Firm Choices and Shareholder Value. Journal of Management, 26

(2), 195-214.

Conlin, J. (1996, April). Negotiating their way to the top. Sales and Marketing Management,

148(4), 56-62.

Cooper, L.G. and Inoue, A. (1996). Building market structures from consumer

preference. Journal of Marketing Research, 33(August), 293-306.

________. (2009). How companies are reinventing their idea-to-launch methodologies.

Research Technology Management, 52(2), 47-57.

________. and Edgett, S.J. (2003). Overcoming the crunch in resources for new product

development. Research Technology Management, 46(3), 48-58.

________., Edgett, S.J. and Kleinschidt, E.J. (2000). New problems: making portfolio

management more effective. Research Technology Management, 43(2), 18-33.

Page 12: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

669

________., Edgett, S.J. and Kleinschidt, E.J. (2002). Optimizing the stage-gate process:

what best-practice companies do-I. Research Technology Management, 45(5),

21-27.

________., Edgett, S.J. and Kleinschidt, E.J. (2002). Optimizing the stage-gate process:

what best-practice companies do-II. Research Technology Management, 45(6),

43-49.

________., Edgett, S.J. and Kleinschidt, E.J. (2004). Benchmarking best NPD practices-

III. Research Technology Management, 47(6), 43-55.

________., Edgett, S.J. and Kleinschidt, E.J. (2004). Benchmarking best NPD practices-

III. Research Technology Management, 47(6), 43-55.

________., Edgett, S.J. and Kleinschidt, E.J. (2004). Benchmarking best NPD practices-

II. Research Technology Management, 47(3), 50-59.

________., Edgett, S.J. and Kleinschidt, E.J. (2004). Benchmarking best NPD practices-I.

Research Technology Management, 47(1), 31-43.

________.and Edgett, S.J. (2007). Winning businesses in product development: the

critical success factors. Research Technology Management, 50(3), 52-66.

________.and Edgett, S.J. (2010). Developing a product innovation and technology

strategy for your business. Research Technology Management, 53(3), 533-44.

Corey, Raymond E. (1991). Strategic marketing planning: theory and practice. In Dolan,

Robert J J. (Eds.), Strategic Marketing Management (pp. 69-89). MA: Harvard

Business Publications.

Corporate Branding. (2550, กันยายน 10-16). ไขความลับยุทธศาสตรฟลิปส การปลดปลอย

อิสระแหงเทคโนโลยี. บิสิเนสไทย. หนา 5.

Cowdhury, J., Reardon, J., & Srivastava, R. (1998). Alternative Modes of Measuring

Store Image: An Empirical Assessment of Structured versus Unstructured

Measures. Journal of Marketing Theory and Practice, (Spring), 72-84.

Cox, E.P. (1980). The optimal number of response alternatives for a scale: a review.

Journal of Marketing Research, 17(November), 407-422.

Cravens, D. K. and Piercy, N.F. (2009). Strategic Marketing. Singapore: McGraw-Hill.

Inc.

Page 13: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

670

________. (1997). Strategic Marketing. Singapore: McGraw-Hill. Inc.

Crosier, K. (1999). Promotion. In Baker, M.J. (Eds.) The Marketing Book. (pp. 238-263).

Melbourne, 4th Ed. Butterworth-Heinemann.

D’ Aveni, R.A. (2007). Mapping your competitive position. Harvard Business Review, 85

(11), 110-120.

DaCasto, D.T. (2002). Segmenting industrial markets by the strength of the supplier- buyer relationship using the transaction cost analysis theory constructs: supplier investment in transaction specific assets and environmental uncertainty.

Unpublished dissertation. Nova southeastern University. USA.

Daft, R.L., Sormunen, J. and Parks, D. (1988). Chief executive scanning, environmental

characteristics, and company performance: an empirical study. Strategic

Management Journal, 9, 123-139.

Daniel, E., Wilson, H. and McDonald, M. (2003). Towards a map of marketing information

systems: an inductive study. European Journal of Marketing, 37, (5/6), 821-847.

Darroch, J. And McNaughton, R. (2003). Beyond market orientation: knowledge

management and the innovativeness of New Zealand firms. European Journal of

Marketing, 37(3/4), 572-93.

David E. Sprott, Kenneth C. Manning, & Anthony D. Miyazaki (2003). Grocery Price

Setting and Quantity Surcharges. Journal of Marketing, 67(3), 34-46.

Davis, M.A., M.G. Andersen and M.B. Curtis. (2001). Measuring ethical ideology in

business ethics: a critical analysis of the ethics position questions. Journal of

Business Ethics, 32: 35-53.

Davis, S. et al. (1992). Promotion has a negative effect on brand evaluation. Journal of

Marketing Research, 29 (Feb), 143-48.

Dawes, P.L., Lee, D.Y. and Dowling, G.R. (1998). Information control and influence in

emergent buying centers. Journal of Marketing, 62 (3), 55-68.

Day, G.S. (1988). The product life cycle: analysis and application issues. Journal of

Marketing, 45, 60-7.

________. and Wensley, R. (1988). Assessing advantage: a framework for diagnosing

competitive superiority. Journal of Marketing, 52 (April), 1-20.

Page 14: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

671

De Pelsmacker, P.; Geuens, M. and Van Den Bergh, J. (2001). Marketing Communications.

Harlow, UK.: Pearson Education Limited.

Decker, R., Wagner, R. and Scholz, S.W. (2005). An internet-based approach to

environmental scanning in marketing planning. Marketing Intelligence & Planning,

23(2), 189-199.

Desain. K.K. and Keller, K.L. (2002). The effect of ingredient branding strategies on host

brand extendibility. Journal of Marketing, 66 (Jan.), 73-93.

DeSarbo, W.S., Anderson, R.E., Tatham, R.L. and Black, W.C. (1987). Constructing MDS

joint spaces from binary choice data: a new multidimensional unfolding threshold

model for marketing research. Journal of Marketing Research, 24(February), 40-54.

Diamantopoulos, Adamantios (1999). Pricing: theory and practice. In Baker, Michael J.

(Eds.), The Marketing Book (pp. 337-352). Melbourne: 4thed.: Butterworth-Heinemann.

Dibb, S. (1998). Market segmentation: strategies for success. Marketing Intelligence &

Planning, 16(7), 394-406.

________., P. Stern, and R. Wensley. (2002). Marketing knowledge and the value of

segmentation. Marketing Intelligence & Planning, 20(2), 113-119.

Dickson, P.R. and Ginter, J.L. (1987). Market segmentation, product differentiation, and

marketing strategy. Journal of Marketing, 51(2), 1-10.

Dillon, W.R., Kumar, A. and de Berrero, M.S. (1993). Capturing individual differences in

paired comparison: an extended BTL model incorporating descriptor variables.

Journal of Marketing Research, 30(Feb), 42-51.

Dixon, A.L., R.L. Spiro and M. Jamil. (2001). Successful and unsuccessful sales calls:

measuring salesperson attributions and behavioral intentions. Journal of

Marketing, 64 (July), 64-78.

Dowling, G.R. and R. Staelin. (1994). A model of perceived risk and intended risk-

handling activity. Journal of Consumer Research, 21 (June), 119-134.

Doyle, P. (2002). Marketing Management and Strategy. 3rded. Singapore: Prentice-Hall.

________. (1995). Marketing in the new millennium. European Journal of Marketing, 29

(3), 23-41.

Page 15: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

672

Drotter, S.J. and R. Charan (2001). Building leaders at every level. Ivey Business

Journal, 65(5), 21-27.

Drummon, G.A. & Ensor, J. (2001). Strategic Marketing: Planning and Control.

Singapore: Wiley & Sons. Inc.

Dube, L. and M.S. Morgan. (1996). Trend effects and gender differences in retrospective

judgments of consumption emotions. Journal of Consumer Research, 23

(September), 156-162.

Duffy, G. and B.G. Dale. (2002). E-commerce process: a study of criticality. Journal of

Industrial Management and Data Systems, 102 (8), 432-441.

Duncan, T. (2005). IMC in industry more talk than walk. Journal of Advertising, 34 (4), 5-6.

Dunn, S.C.; Seaker, R.F. and Waller, M.A. (1994). Latent variables in business logistics

research: scale development and validation. Journal of Business Logistics, 15 (2),

145-172.

Dyer, J.H., Cho, D.S. and Chu, W. (1998). Strategic supplier segmentation: the next best

practice in supply chain management. California Management Review, 40(2), 57-77.

Elahee, M. and C.M. Brooks. (2004). Trust and negotiation tactics: perceptions about

business-to-business negotiations in Mexico. Journal of Business and Industrial

Marketing, 19 (6), 397-

El-Ansary, A. (2006). Market strategy: taxonomy and frameworks. European Business

Review, 18 (4), 266-293.

Elenkov, D.S. and I.M. Manev (2005). Top management leadership and influence on

innovation: the role of sociocultural context. Journal of Management. 31 (3), 381-

402.

Ellram, L.M.; B.J. La Londe and M.M. Weber. (1999). Retail logistics. International

Journal of Retail & Distribution Management, 29 (7/8), 477-482.

________., Zsidisin, G.A., Siferd, S.P. and Stanly, M.J. (2002). The impact of

purchasing and supply management activities on corporate success. The Journal

of Supply Chain Management, 38(1), 4-17.

Page 16: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

673

Emerson, C.J. and C.M. Grimm. (1996). Logistics and marketing components of

customer service: an empirical test of the Mentzer, Gomes and Krapfel model.

International Journal of Physical Distribution & Logistics Management, 26 (8), 29-42.

Etro, F. (2006). Aggressive leaders. The Rand Journal of Economics, 37 (1), 146-54.

Evans, M.; L. O’Malley, and M. Patterson. (1995). Direct Marketing: rise and rise or rise

and fall?. Marketing Intelligence & Planning, 13(6), 16-23

Falbey, W. (2002). Business Segmentation and real estate development: Unpublished

dissertation. Nova southeastern University. USA.

Fawcett. S.E. and S.A. Fawcett. (1995). The firm as a value-added system: integrating

logistics, operations and purchasing. International Journal of Physical Distribution

& Logistics Management, 25 (5), 24-42.

Fearne, A.; A. Donaldson and P. Norminton. (1999). The impact of alternative promotion

strategies on spirits category: evidence from the UK. Journal of Product and Brand

Management, 8(5), 430-442.

Fennell, G., Allenby, G.M., Yong, S. and Edwards, Y. (2003). The effectiveness of

demographics and psychographic variables for explaining brand and product

category use. Quantitative Marketing and Economics, 1(2), 223-244.

Fisher, R.J.; L.L. Price. (1992). An investigation into the social context of early adoption

behavior. Journal of Consumer Research, 19 (December), 477-486.

Fleisher, C.S., Wright, S., and Allard, H.T. (2008). The role of insight teams in integrating

diverse marketing information management techniques. European Journal of

Marketing, 42 (7/8), 836-851.

Fletcher, K.(1999). The evolution and use of communication and information technology

in marketing. In Baker, M.J. (Eds.). The Marketing Book. (pp. 238-263).

Melbourne, 4th Ed. Butterworth-Heinemann.

Foxall, G.R. (1999). Consumer decision making: process, involvement and style. In

Baker, Michael J. (Eds.), The Marketing Book (pp. 109-129). Melbourne : 4thed.:

Butterworth-Heinemann.

Fram, E.H. (2002). E-commerce survivors: Finding value amid broken dreams. Business

Horizons, 45 (4), 15-20.

Page 17: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

674

Frasquet, M.; Gil, I. & Molla, A. (2001). Shopping-center selection modeling: a segmentation

approach. The International Review of Retail, Distribution and Consumer

Research, 11(1), 23-38.

Garbarino, E.C. and J.E. Edell. (1997). Cognitive effort, affect, and choice. Journal of

Consumer Research, 24 (September), 147-158.

Garrido-Samaniego. M.J. and Gutierrez-Cillan, J. (2004). Determinants of influence and

participation in the buying center: an analysis of Spanish industrial companies.

Journal of Business & Industrial Marketing, 19 (5), 320-336.

Gentry, J.W., J.C. Mowen and L. Tasaki. (1991). Salesperson evaluation: a systematic

structure for reducing judgmental biases. Journal of Personal Selling & Sales

Management, 11(2), 27-38.

Geraldine Fennell and Greg M. Allenby. (2002). No Brand Level Segmentation?.

Marketing Research, 14(1), 14-18.

Giannakis, M. and Croom, S.R. (2004). Toward the development of a supply chain

management paradigm: a conceptual framework. The Journal of Supply Chain

Management, 40(2), 27-37.

Gioia, D. and Chittipeddi, K. (1991). Sensemaking and sensegiving in strategic change

initiation. Strategic Management Journal, 12(6), 433-440.

________. and Thomas, J.B. (1996). Identity, image, and issue interpretation:

sensemaking during strategic change in academia. Administrative Science

Quarterly, 41 (3), 370-403.

Giunipero, L.C., Hooker, R.E., Joseph-Mathews, S., Yoon, T.E., Brudvig, S. (2008). A

decade of SCM literature: past, present and future implication. The Journal of

Supply Chain Management, 44(4), 66-86.

Golder, P.N., and G.J. Tellis (1992). Pioneer advantage: marketing logic or marketing

legend? Journal of Marketing Research, (May), 34-46.

Gonzalez, A.M. and Bello, L. (2002). The construct lifestyle in market segmentation: the

behavior of tourist consumers. European Journal of Marketing, 36(1/2), 51-85.

Gow, M. and P. Pinaikul, (1998). Logistics Management practices and development in

Thailand. Journal of Logistics Information Management, 11(6), 359-369.

Page 18: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

675

Grapentine, T. and Randy Boomgaarden. (2003). Maladies of Market Segmentation.

Marketing Research, 15 (1), 27-30.

Green, G.H., Boze, B.V., Choundhury, A.H. and Power, S. (1998). Using Logistic

Regression in Classification. Marketing Research, 10(4), 5-11.

Green, P.E. (1975). On the robustness of multidimensional scaling techniques. Journal

of Marketing Research, 12, 78-81.

________. and Srinivasan. (1990). Conjoint analysis in marketing: new developments with

implications for research and practice. Journal of Marketing, 54 (4), 3-19.

________., and A.M. Krieger. (1991). Segmenting markets with conjoint analysis.

Journal of Marketing, 55 (4), 20-31.

Greenleaf, E.A. (1992). Improving rating scale measures by detecting and correcting

bias components in some response styles. Journal of Marketing Research,

29(May), 176-88.

Gregersen, H.B. ; Allen J. Morrison; J. Stewart Black (1998). Developing Leaders for the

Global Frontier. Sloan Management Review, 40 (1), 21-32.

Grewal, D, K.B. Monroe, and P. Krishnan. (1998) the effects of price-comparison

advertising on buyers’ perceptions of acquisition value, transaction value, and

behavior intentions. Journal of Marketing, (April), 46-59.

________., S. Kavanoor, and J. Barnes. (1997) Comparative versus noncomparative

advertising: meta-analysis. Journal of Marketing, (Oct), 1-15.

Grondin, B. (2002). A framework of e-loyalty levers. Unpublished master’s thesis,

Concordia University, Montreal, Quebec, Canada.

Grove, S.J., L. Carlson, and M.J. Dorsch. (2007). Comparing the application of

integrated marketing communication (IMC) in magazine ads across product type

and time. Journal of Advertising,36 (1), 37-54.

Kerin, R.A., Berkowitz, E.N., Hartley, S.W, and Rudelius, W. (2003). Marketing. 7th ed.

Singapore: McGraw-Hill. Inc

Groves, Kevin S. (2005). Linking Leader Skills, Follower Attitudes, and Contextual

Variables via an Integrated Model of Charismatic Leadership. Journal of

Management, 31 (2), 255-77.

Page 19: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

676

Gubi, E.; J.S. Arlbjorn; and J. Johansen. (2003). Doctoral dissertations in logistics and

supply chain management: a review of Scandinavian contributions from 1990 to

2001. International Journal of Physical Distribution & Logistics Management,

33 (10), 854-885.

Guiltinan, J. P. (2000). Managing quality cues for product-line pricing. Journal of

Product & Brand Management, 9(3), 150-163.

________., Paul, Gordon W., and Madden, Thomas J. (1997). Marketing Management:

strategies and programs. 6th ed. Singapore: McGraw-Hill. Inc.

Gummesson, E. (1994). Making relationship marketing operational. International Journal

of Service Industry Management, 5 (5), 5-20.

________. (1996). Relationship marketing and imaginary organizations: a synthesis.

European Journal of Marketing, 30 (2), 31-44.

Gunasekaran, A. and Ngai, E.W.T. (2003). The successful management of a small

logistics company. International Journal of Physical Distribution & Logistics

Management, 33 (9), 825-842.

Gupta, S. and Chintagunta, P.K. (1994). On using demographics variables to determine

segment membership in logit mixture model. Journal of Marketing Research,

31(February), 128-36.

________., Hanssens, D., Hardie, B., Kahn, W., Kumar, V., Lin, N. and Ravishanker, N.

(2006). Modeling customer lifetime value. Journal of Service Research, 9(2),

139-155.

Gurhan-Cani, Z. and M. Durairaj (1998). The effects of extensions on brand name

dilution and enhancement. Journal of Marketing Research, 35, 464-73.

Hackett. J.P. (2007). Preparing for the perfect product launch. Harvard Business

Review, 85 (March), 45-56.

Haley, R.J. (1963). Benefit segmentation: a decision oriented research tool. Journal of

Marketing, 27 (July); 30-35.

________. (1995). Benefit segmentation: a decision oriented research tool.

Marketing Management, 4(1), 59-62.

Page 20: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

677

Hambrick, D.C. (1982). Environmental scanning and organizational strategy. Strategic

Management Journal, 3 (2), 159-174.

________. (1983). High profit strategies in mature capital goods industries: a

contingency approach. Academy of Management Journal, 26(4), 687-707.

Hammond, K.; A.S.C. Ehrenberg, and G.J. Goodhardt. (1996). Market segmentation for

competitive brands. European Journal of Marketing, 30 (12), 39-49.

Han, J.K., N. Kim, and H. Kim (2001). Entry barriers: a oull-, one-, or two-edged sword

for incumbents? Unraveling the paradox from a contingency perspective.

Journal of Marketing Research, (Jan), 1-14.

Handfield, R.B., Ragatz, G.L., Petersen, K.J. and Monczka, R.M. (1999). Involving

suppliers in new product development. California Management Review, 42(1), 59-82.

Hardesty, D.M.; William O. Bearden and Jay P. Carlson. Persuasion knowledge and

consumer reactions to pricing tactics. Journal of Retailing, 83 (2), 199-210.

Harlam, B.A. and L.M. Lodish. (1995). Modeling consumers’ choices of multiple items.

Journal of Marketing Research, 32 (November), 404-418.

Harland, C.M., Lamming, R.C., Zheng, J. and Johnsen, T.E. (2001). A taxonomy supply

networks. The Journal of Supply Chain Management, 37(4), 21-27.

Hart, Susan (1999). New Product Development Process. In Baker, Michael J. (Eds.), The

Marketing Book (pp. 314-336). Melbourne: 4th ed.: Butterworth-Heinemann.

Hawkins, D.I. and Coney, K.A. (1981). Uniformed response error in survey research.

Journal of Marketing Research, 18(August), 370-74.

________., Albaum, G. and Best, R. (1974). Staple or semantic differential in

marketing research?. Journal of Marketing Research, 11(August), 318-322.

Hawkins, S.A. and S.J. Hoch. (1992). Low-involvement learning: memory without

evaluation. Journal of Consumer Research, 19 (September), 212-225.

Heeler, R.M., Okechuku, C. and Reid, S. (1979). Attribute importance: contrasting

measurements. Journal of Marketing Research, 16(February), 60-63.

Heide, J.B. and John, G. (1992). Do norms matter in marketing relationship. Journal of

Marketing, 56 (April), 32-44.

Page 21: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

678

Hiebing, R.G. and S.W. Cooper. (2000). The Successful Marketing Plan. Chicago:

NTC/Contemporary Publishing Group, Inc.

Higgs, B. and M.J. Polonsky. (2007). New media: embedding IMC within broader

marketing strategy. Proceedings of the Australian and New Zealand Marketing

Academy (ANZMAC 2007) Conference, 3-5 December. 2007. Dunedin, New

ZeaLand. University of Otago, 1500-1508.

Hodgkinson, G.P., Padmore, J. and Tomes, A.E. (1991). Mapping consumers’ cognitive

structures: a comparison of similarity trees with multidimensional scaling and

cluster analysis. European Journal of Marketing, 25(7), 41-60.

Hoffman, D.L. and T.P. Novak. (1996). Marketing in hypermedia computer-mediated

environments: conceptual foundations. Journal of Marketing, 60 (3), 50-68.

Holt, D.B. (1997). Poststructuralist lifestyle analysis: conceptualizing the social

patterning of consumption in postmodernity. Journal of Consumer Research, 23

(March), 326-350.

Homburg, Christian, Workman, John P., & Jensen, O. (2000). Fundamental Changes in

Marketing Organization: the movement toward a customer-focused organization

structure. Journal of the Academy of Marketing Science, 28 (4), 459-478.

Homer, P.M.(1995). Advertising size as an indicator of perceived advertising costs and

efforts. Journal of Advertising, 24 (Winter), 1-12.

Howard, J.A. and J.N. Sheth. (1969). The theory of buyer behavior. Reading, MA:

Addison-Wesley.

Huber, Frank, Herrmann, Andreas, and Morgan, Robert E.(2001). Gaining competitive

advantage through customer value oriented management. Journal of Consumer

Marketing, 18, (1), 41-53.

Huber, J, and Holbrook, M.B. (1979). Using attribute ratings for product positioning:

some distinctions among compositional approaches. Journal of Marketing

Research, 16(November), 507-16.

Hunt, S.D. (1999). The strategic imperative and sustainable competitive advantage:

public policy implications of resource-advantage theory. Journal of the Academy

of Marketing Science, 27 (2), 144-159.

Page 22: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

679

________. (1997). Resource-advantage theory: an evolutionary theory of competitive

firm behavior?. Journal of Economic Issues, 31 (1), 59-77.

________., Sparkman, R.D. and Wilcox, J.B. (1982). The pretest in survey research:

issues and preliminary findings. Journal of Marketing Research, 19(May), 265-275.

Hurley, Robert F. & Hult, Tomas M. (1998). Innovation, market orientation, and organizational

learning: an integration and empirical examination. Journal of Marketing, 62 (June),

42-54.

Ingram, R; S.J. Skinner and V.A. Taylor. (2005). Consumers’ evaluation of unethical m

marketing behaviors: the role of customer commitment. Journal of Business

Ethics, 62 (Spring), 237-252.

Jacoby, J. and D. Mazursky. (1985). The impact of liking brand and retailer images on

perceptions of quality. In J. Jacoby and J.C. Olson. (Eds.), Perceived Quality:

how consumers’ view stores and merchandise. (pp. 155-160). MA: Lexington

Books.

Jaffe, E.D. and Nebenzahl, I.D. (1984). Alternative questionnaire formats for country

image studies. Journal of Marketing Research, 21(November), 463-471.

Jain, S.P. and D. Maheswaran. (2000). Motivated reasoning: a depth-of-processing

perspective. Journal of Consumer Research, 26 (March), 358-371.

Jaramillo, F. and Marshall, G.W. (2004). Critical success factors in the personal selling

process: an empirical investigation of Ecuadorian salespeople in the banking

industry. The International Journal of Bank Marketing, 22 (1), 9-25.

Javidan, M. and D.E. Carl (2005). Leadership across cultures: a study of Canadian and

Taiwanese executive. Management International Review, 45 (1), 23-44.

Jaworski, B.J. & Koli, A.K. (1993). Market orientation: antecedents and consequences.

Journal of Marketing, 59 (July), 53-70.

________. (1988). Toward a Theory of Marketing Control: environmental

context control types, and consequence. Journal of Marketing, 62 (June), 23-39.

Jelinek, R. M. Ahearne, J. Mathieu and N. Schillewaert. (2006). A longitudinal

examination of individual, organizational, and contextual factors on sales

Page 23: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

680

technology adoption and job performance. Journal of Marketing Theory and

Practice, 14(1), 7-23.

Jennings, D.F. and Lumpkin, J.R. (1988). Insights between environmental scanning

activities and Porter’s generic strategies: an empirical analysis. Journal of

Management, 18 (4), 791-803.

John, D.R., B. Loken and C. Joiner (1998). The negative impact of extensions: can

flagship products be diluted. Journal of Marketing Research, 35(Jan), 19-32.

Johnston, M., A. Gilmore and D. Carson, S. (2008). Dealing with environmental

uncertainty: the value of scenario planning for small to medium-sized enterprises

(SMEs). European Journal of Marketing, 42 (11/12), 1170-1178.

Jolson, M.A. and T. Wotruba. (1992). Selling and sales management in action:

prospecting. Journal of Personal Selling & Sales Management, 12(4), 59-66.

Jones, D.B. (1994). Setting promotional goals: a communications relationship model.

Journal of Consumer Marketing, 11 (1), 38-49.

Kackmeister, A. (2007). Yesterday's Bad Times Are Today's Good Old Times: Retail

Price Changes Are More Frequent Today Than in the 1890s. Journal of Money,

Credit and Banking, 39 (8), 1987-2020.

Kahn, B.A. and A.M. Isen. (1993). The influence of positive affect on variety seeking

among safe, enjoyable product. Journal of Consumer Research, 20 (September);

257-270.

Kalra, A. and R.C. Goodstein (1998). Positioning strategies on consumer price

sensitivity. Journal of Marketing Research, (May), 210-24.

Kalyanam, K. and Mclntyre, S. (2002). The e-marketing mix: a contribution of the e-

tailing wars. Journal of the Academy of Marketing Science, 30(4), 487-499.

Kamakura, W.A. and J.A. Mazzon. (1991). Value segmentation: a model for the

measurement of values and value systems. Journal of Consumer Research, 18

(September), 208-218.

________. and Novak, T.P. (1992). Value-system segmentation: exploring the

meaning of LOV. Journal of Consumer Research, 19(August), 119-.

Page 24: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

681

________. and Wedel, M. (1995). Life-style segmentation with tailored interviewing.

Journal of Marketing Research, 31(August), 308-317.

Kasulis, J.J.; Morgan, F.W.; Griffith, D.E. & Kenderdine, J.M. (1999). Managing Trade

Promotions in the Context of Market Power. Journal of the Academy of Marketing

Science, 27 (3), 320-332.

Keats, B.W., and Hitt, M.A. (1988). A causal model of linkaged among environmental

dimensions, macro organizational characteristics. Academy of Management

Journal. 31 (3), 570-597.

Keegan, Warren J. & Green, Mark C. (2003). Global Marketing. 2nd ed. New Jersey:

Prentice-Hall.

Keller, K.L. (1993). Conceptualizing, measuring, and managing customer-based brand

equity. Journal of Marketing, 57 (Jan.), 1-22.

Ken Deal. (2000). Market Segmentation. Marketing Research, 14 (1), 51

Kenchi Ohmae (2521). แผนสูความสําเร็จของนักวางกลยุทธ (แปลจาก “The Mind of The

Strategist” โดย ดร. พิชิต สุขเจริญพงศ). กทม: สํานักพิมพ ซีเอ็ดยูเคชั่น จํากัด.

Keng, K.A.; M. Uncles; A. Ehrenberg, and N. Barnard. (1998). Competitive brand-choice

and store-choice among Japanese consumers. Journal of Product & Brand

Management, 7(6), 481-494.

Kerin, R.A., Berkowitz, E.N., Hartley, S.W, and Rudelius, W. (2003). Marketing. 7th ed.

Singapore: McGraw-Hill. Inc

________.; A. Jain and D.J. Howard. (1992). Store shopping experience and consumer

price-quality-value perception. Journal of Retail, 68 (4), 376-397.

Kinnear, T.C. and James R. Taylor. (1987). Marketing Research: An applied approach. 2

nd ed. Singapore: McGraw-Hill, Inc.

Kirmani, A. (1997). Advertising repetition as a signal of quality. Journal of Advertising,

26 (3), 77-86.

________.; S. Sood and S. Bridges (1997). The ownership effect in consumer responses

to brand line stretches. Journal of Marketing, 63(4), 88-101.

Page 25: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

682

Knox, S., S. Maklan and P. French. (2005). The role of corporate social responsibility:

exploring stakeholder relationship and program reporting across leading FTSE

companies. Journal of Business Ethics, 61, 71-28.

Kohli, Rajeev; Mahajan, Vijay (1993) A reservation-price model for optimal pricing of

multiattribute products in conjoint analysis. Journal of Marketing Research, 29 (3),

347-54.

Koli, A.K. and B.J. Jaworski. (1990). Market orientation: the construct, research

propositions, and managerial implication. Journal of Marketing, 54 (April), 1-18.

Kotler, P. (1994). Marketing Management: analysis, planning, implementation, and

control. 8th ed. Singapore: Prentice-Hall.

Kotler, P. (2003). Marketing Management. 11th ed. Singapore: Prentice-Hall.

________., et al. (2003). Rethinking Marketing: Sustainable Market-ing Enterprise in

Asia. Singapore. Pearson, Inc.

________. (1994). Marketing Management: analysis, planning, implementation, and

control. 8th ed. Singapore: Prentice-Hall.

________., G. Armstrong, S.H.Ang, S.M. Leong, C.T. Tan and D.K. Tse. (2005). Principles

of Marketing: An Asian Perspective. Singapore: Pearson Education, Inc.

Krafft, M. (1999). An empirical investigation of the antecedents of sales force control

system. Journal of Marketing, 63 (July), 120-134.

Krause, D.R. and Scannell, T.V. (2002). Supplier development practices: product and

service-based industry comparisons. The Journal of Supply Chain Management,

38(2), 13-21.

Krishnamurthy, S. (2006). Introducing E-MARKPLAN: a practical methodology to plan e-

marketing activities. Business Horizons, 49, 51-60.

Kumar, A. and Trivedi, M. (2006). Estimation of variety seeking for segmentation and

targeting: an empirical analysis. Journal of Targeting, Measurement and

Analysis for Marketing, 15(1), 21-29.

Kumar, N., Stern, L. W., & Achrol, R. (1992). Assessing Reseller Performance from the

Perspective of the supplier. Journal of Marketing Research, 29(May), 238-253.

Page 26: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

683

Lacobucci, D. (Ed.) (2549). การบริหารการตลาดของ Kellog. (แปลจาก Kellog on

Marketing โดย ณัฐยา สินตระการผล). กรุงเทพมหานคร: บริษัท เอ็กซเปอรเน็ท จํากัด.

________. and Calder, B. (Eds.) (2549). การตลาดบูรณาการของ Kellog. (แปลจาก

Kellog on Integrated Marketing โดย ไกรฤทธิ์ บุณยเกียรติ). กรุงเทพมหานคร: บริษัท

ทรี ฟอซ คอมมูนิเคชั่น จํากัด.

Lages,C. and Simkin, L. (2003). The dynamics of public relations. European Journal of

Marketing, 37(1/2), 298-328.

Lahiri, S., Perez-Nordtvedt, L. and Renn, R.W. (2008). Will the new competitive

landscape cause your firm’s decline? It depends on your mindset. Business

Horizons, 51, 311-20.

Lambert, D.M.; S. J. Garcia-dastugue, and K.L. Croxton. (2005). An evaluation of

process-oriented supply chain management frameworks. Journal of Business

Logistics. 26 (1), 25-51.

Lambkin, M (1990). Evolutionary models of markets and competitive structure. In Day,

Greorge, Weizt, B., and Eensley, R. (Eds.), Interface of Marketing and strategy

(pp. 153-188). Greenwich, CT: JAI Press.

________. (1989). Evolutionary process in competitive markets: beyond the product

life cycle. Journal of Marketing, 53 (July), 4-20.

Lampert, S.I. (1979). The attitude pollimeter: a new attitude scaling device. Journal of

Marketing Research, 11(Nov), 578-82.

Lapide, L. (2006). MIT’s SC2020 Project: the essence of excellence. Supply Chain

Management Review, 10(3), 18-24.

Lash, J. and F. Wellington (2007). Competitive advantage on a warming planet. Harvard

Business Review, 85 (March), 95-102.

Lastovicka, J.L., L.A. Bettencourt, R.S. Hughner, and R.J. Kuntze. (1999). Lifestyle of the

tight and frugal: theory and measurement. Journal of Consumer Research, 26

(June), 85-98.

Lattin, J.M. and Bucklin, R.E. (1992) Reference effects of price and promotion on brand

choice behavior. Journal of Marketing Research, 26(Aug), 299-310.

Page 27: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

684

Latz, M. (2009, January). The golden rules of negotiation. Sales and Marketing

Management, 161(1), 24.

Lau, G.T., Razzaque, M.A. and Ong, A. (2003). Gatekeeping in organizational

purchasing: an empirical investigation. Journal of Business & Industrial

Marketing, 18 (1), 82-103.

Lau, K. and G.V. Post. (1993). Evaluating consumer preferences for existing

multiattribute products: a non-metric approach. Decision Sciences, 24,200-208

Lee, J. (2002). A key to marketing financial services: the right mix of product, services,

channels and customers. Journal of Service Marketing, 16(3), 238-258,

Lee, S.F., Lo, K.K., Leung, R.F. and Ko, A.S.O. (2000). Strategy formulation framework

for vocational education: integrating SWOT analysis, balances scorecard, QFD

methodology and MBNQA education criteria. Marketing Intelligence & Planning,

22 (1), 84-94.

Lehman, D.R. and R.S. Winer. (2005). Analysis for Marketing Planning. Singapore:

McGraw-Hill. Inc.

Levitt, Theodore (1990). Marketing Success through Differentiation-of Anything. In

Dolan, Robert J. (Eds.), Strategic Marketing Management (p.194-207). MA :

Harvard Business School Publication.

Lewin, J.E. (2001). The effects of downsizing on organizational buying behavior: an

empirical examination. Journal of the Academic Marketing Science, 29 (Spring),

151-64.

________. (2005). The influence of purchase situation on buying center structure and

involvement: a select meta-analysis of organizational buying behavior research.

Journal of Business Research, 58, 1381-1390.

Lewin, J.E. and Bello, D.C. (1997). Marketing innovative technology to institutional

buyers in educational settings. Journal of Business & Industrial Marketing, 12

(1), 7-19

________. and Johnston, W.J. (1996). The effects of organizational restructuring on

industrial buying behavior: 1990 and beyond. Journal of Business & Industrial

Marketing, 11(6), 93-111.

Page 28: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

685

Lichtenstein, Donald R.; Ridgway, Nancy M.; Netemeyer, Richard G. (1993). Price

perceptions and consumer shopping behavior: a field study. Journal of Marketing

Research, 30 (2), 234-45.

Lincoln, J.R., Ahmadjian, C.L. and Mason, E. (1998). Organizational learning and

purchase-supply relations in Japan: Hitachi, Matsushita, and Toyota compared.

California Management Review, 40(3), 241-264.

Liu, C-H and Wang, C-C. (2008). Forecast competitor service strategy with service

taxonomy and CI data. European Journal of Marketing, 42 (7/8), 746-765.

Lodish, L.M. and C.F. Mela (2007). If brands are built over years, why are they managed

over quarters. Harvard Business Review, 85 (July-august), 104-112.

________., J. Livelsberger, B. Luberkin, B. Richardson, and M.E. Stevens (1995). How

T.V. advertising work? A meta-analysis of 389 real world split cable T.V.

advertising experiment. Journal of Marketing Research, (May), 125-139.

Loken, B.; D. R. John and C. Joiner (1998). Diluting brand beliefs: when brand

extensions have a negative impact?. Journal of Marketing Research, 35(Jan), 19-

32.

Looman, A., Ruffy, F.A. and de Boor, L. (2002). Designing ordering and inventory

management methodologies for purchased parts. The Journal of Supply Chain

Management, 38(2), 22-29.

Lord, K.R., M-S. Lee, and P.L. Sauer (1994). Program context antecedents of attitude

towards radio commercials. Journal of Advertising, (Winter), 3-15.

Low, G.S. and J.J. Mohr. (2000). Advertising vs. sales promotions: a brand management

perspective. Journal of Product and Brand Management, 9 (6), 389-414.

________., D. W. Cravens, K. Grant and W.C. Moncrief. (2001). Antecedents and

consequences of salesperson burnout. European Journal of Marketing, 35 (5/6),

587-611.

Lves, B. and S.L. Jarvenpaa. (1996). Will the internet revolutionize business education

and research?. Sloan Management Review, 37 (3), 33-41.

Mackay, M.M. (2001). Evaluating of brand equity measures: further empirical results.

Journal of Product and Brand Management, 10 (1), 38-51.

Page 29: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

686

Maclnnis, D.J. and B.J. Jaworski. (1989). Information processing from advertisements:

toward an integrative framework. Journal of Marketing, 53 (October), 1-23.

Madhavaram, S., Badrinarayanan, Vishag; McDonald, Robert E.(2005). Integrated

marketing communication (IMC) brand identity as critical components of brand

equity strategy. Journal of Advertising, 34 (4), 69-80.

Maheswaran, D. and Sternthal, B. (1990). The Effects of Knowledge, Motivation, and

Type of Message on Ad Processing and Product Judgment. Journal of

Consumer Research, 17 (June), 66-73.

Malhotra, N. K. (1996). Marketing Research: An applied orientation. Singapore:

Prentice-Hall, Inc.

________., M. Peterson, and S.B. Kleiser. (1999). Marketing research: a state-of-the-art

review and directions for the twenty-first century. Journal of the Academy of

Marketing Science, 27(2),160-183.

________. (1981). A scale to measure self-concepts, person concepts and product

concepts. Journal of Marketing Research, 18(Nov), 456-64.

________. (1983). A Threshold Model of Store Choice. Journal of Retailing, 59(2); 3-21.

________. (1987). Validity and structural reliability of multidimensional scaling.

Journal of Marketing Research, 24(May), 164-73.

Mandall, B. and S. Pherwani (2003). Relationship between emotional intelligence and

transformational leadership style: a gender comparison. Journal of Business and

Psychology, 17(3), 387-404.

Marks, R., D.W. Vorhies and G.J. Badovick. (1996). A psychometric evaluation of the

ADAPTS scale: a critique and recommendations. Journal of Personal Selling &

Sales Management, 16(4), 53-65.

Mason-Jone, R. and Towill, D.R. (1999). Postponement and Speculation Strategies.

International Journal of Logistics Management, 10(2), 13-23.

Matsuno, K., B.J. Jaworski, and A Kumar (2000). The effects of strategy type on the

market orientation- performance relationship. Journal of Marketing, 64 (4), 1-16.

Mayer, C.S. and Piper, C. (1982). A note on the importance of layout in self-administered

questionnaires. Journal of Marketing Research, 19(August), 390-91.

Page 30: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

687

Mayhew, G. and Winer, R.S. (1992). An empirical analysis of internal and external

reference prices using scanner data. Journal of Consumer Research, 19(June),

62-70.

Mazumdar. T. and Papata, P. (2000). An investigation of reference price segments.

Journal of Marketing Research, 37(May), 264-258.

Mazursky, D. and Jacoby, J. (1986). Exploring the development of store image’, Journal

of Retailing, 62(2), 145-165.

McAfee, A. (2005). Will web services really transform collaboration?. MIT Sloan

Management Review, 46 (2), 78-84.

McDonald, Malcolm (1999). Strategic Marketing Planning: theory and practice. In Baker,

Michael J. (Eds.), The Marketing Book (pp. 50-77). Melbourne: 4thed.:

Butterworth-Heinemann.

________. (2002). Marketing Plans: How to prepare them, how to use them. 5th ed.

Singapore: Butterworth-Heinemann.

McGoldrick, P.J. (1999). Retailing. In Baker, Michael J. (Eds.), The Marketing Book

(pp. 50-77). Melbourne: 4thed.: Butterworth-Heinemann.

________.; E.J. Betts and K.A. Keeling. (2000) High-low pricing: audit evidence

and consumer preferences. Journal of Product & Brand Management, 9(5), 316-324.

Mcguire, W.J. (2000). Standing on the shoulders of ancients: consumer research,

persuasion, and figurative language. Journal of Consumer Research, 27 (June),

109-114.

McQuiston, D.H. (1989). Novelty, complexity, and importance as causal determinants of

industrial buyer behavior. Journal of Marketing, 53 (2), 66-79.

McWilliams, B.; Eitan Gerstner. Offering low price guarantees to improve customer

retention. Journal of Retailing, 82 (2), 105-13.

Menezes, D. and Elbert, N.F. (1979). Alternative semantic scaling formats for measuring

store image: an evaluation. Journal of Marketing Research, 16(Feb), 80-87.

Menon, A., Jaworski, B.J., & Kohli, A.K. (1997). Product quality: Impact of

interdepartmental interactions. Journal of the Academy of Marketing Science,

25 (3), 187-200.

Page 31: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

688

Mentzer, J.T. and Kahn, K.B. (1995). A framework of logistics research. Journal of

Business Logistics. 16 (1), 231-250.

________., S. Min; and L.M. Bobbitt. (2004). Toward a unified of logistics. International

Journal of Physical Distribution & Logistics Management, 34(8), 606-627.

________., W. DeWitt; J.S. Keebler; S. Min; N.W. Nix; C.D. Smith and Z.G. Zacharia.

(2001). Defining supply chain management. Journal of Business Logistics,

22 (2), 1-25.

Meyers- Levy, J. and D. Maheswaran. (1991). Exploring differences in males’ and

females’ processing strategies. Journal of Consumer Research, 18(June), 63-70.

________. and P. Malaviya. (1999). Consumers’ processing of persuasive

advertisements: an integrative framework of persuasion theories. Journal of

Marketing, 63 (Special), 45-60.

Milliken, F.J. (1987). Three types of perceived uncertainty about the environment: state,

effect, and response uncertainty. Academy of Management Review, 12 (1), 133-143.

Mintzberg, H. and J. Lampel. (1999). Reflecting on the strategy process. MIT Sloan

Management Review, 40(3), 21-30.

________. (1991). The effective organization: forces and forms. Sloan Management

Review, 32(2), 54-67.

Mitchell, V.W. (1998). Buy-phase and buy-class effects on organizational risk perception

and reduction in purchasing professional services. Journal of Business &

Industrial Marketing, 13(6), 461-78.

Mitra, A. and J.G. Lynch (1995). Toward a reconciliation of market power and

information theories of advertising effects on price elasticity. Journal of

Consumer Research, 21 (March), 644-59.

Mittelstaedt, R.A. (1971). Semantic properties of selected adjectives: other evidence.

Journal of Marketing Research, 8(May), 236-237.

Mitussis, D., L. O’Malley and M. Patterson. (2006). Mapping the re-engagement of CRM

with relationship marketing. European Journal of Marketing, 40 (5/6), 572-589.

Page 32: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

689

Mohan, A.V. and K.N. Krishnaswamy. (2006). Marketing programmes across different

phases of the product life cycle: an explorative study in the Indian machine

building sector. Asia Pacific Journal of Marketing and Logisitcs, 18(4), 354-373.

Mohr, L.A., D.J. Webb and K.E. Harris. (2001). Do consumers expect companies to be

socially responsible?: the impact of corporate social responsibility in buying

behavior. The Journal of Consumer Affairs, 35 (1), 45-72.

Mollenkopf, D., A. Gibson and L. Ozanne. (2000). The integration of marketing and

logistics functions: an empirical examination of New Zealand firms. Journal of

Business Logistics, 21 (2), 89-112.

Moments of truth. (2007). Moments of truth: global executives talk about the challenges

that shaped them as leaders. Harvard Business Review, 85 (11), 15-25.

Moncrief, W.C., E. Babakus, D. W. Cravens, and M. Johnston. (1997). Examining the

antecedents and consequences of salesperson job stress. European Journal of

Marketing, 31 (11/12.), 786-798.

Monger, Jodie E. and Feinberg, Richard A. (1997). Model of payment and formation of

references price. Pricing Strategy & Practice, 5(4), 142-147.

Moore, W.L. and Pessemier, E.A.(1993) Product Planning Management: Designing and

Delivering Value. Singapore: McGraw-Hill, Inc.

Morgan, R.E. & Strong, C.A. (1998). Market Orientation and dimensions of Strategic

orientation. European Journal of Marketing, 32 (11/12), 1051-1073.

Morgan, R.E., C.A. Strong and T. McGuinnesss. (2003). Product-market positioning and

prospector strategy: an analysis of strategic patterns from the resource-based

perspective. European Journal of Marketing, 37(10), 1409-1439.

Murphy, R. (2002). The correlation relationship between value, price, and cost. Journal

of American Academy of Business, 2(1), 204-209.

Myers, J.H. and Warner, W.G. (1968). Selected properties of selected evaluation

adjectives. Journal of Marketing Research, 5(Nov), 409-412.

Narver, J.C. and Slater, S.F. (1990). The effect of a market orientation on business

profitability. Journal of Marketing, 54(October), 20-35.

Page 33: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

690

Neely, A., C. Adams and P. Crowe. (2001). The performance PRISM in practice.

Measuring Business Excellence, 5 (2), 6-12.

Neslin, S.A. (1981). Linking product features to perceptions: self-stated versus

statistically revealed importance weights. Journal of Marketing Research,

18(Feb), 80-86.

Next. (2549). โอเชียนกลาสตอยอดธุรกิจตางประเทศเพิ่มชองทางการขาย B2C. BrandAge, 7

(11) 109-110.

________. (2550). เซ็นทรัล Re-branding ธุรกิจโรงแรม: บริหารPortfolio แบบเชนนอก.

BrandAge, 8 (7) 60-62.

Norman, K., Kennedy, Jerry R. Goolsby, & Eric J. Arnould. (2003). Implementing a

Customer Orientation: Extension of Theory and Application. Journal of

Marketing, 67 (4), 67-81.

Novicevic, M.M., Harvey, M., Autry, C.W. and Bond, E.U. (2004). Dual-perspective

SWOT: a synthesis of marketing intelligence and planning. Marketing Intelligence

& Planning, 22 (1), 84-94.

Nowlis, S.M., and I. Sommonson (1996). The effect of new product features on brand

choice. Journal of Marketing Research, 33 (Feb), 36-46.

O,connor, P.J. and Sullivan,G.L. (1995). Market segmentation: a comparison of

benefits/attributes desired and brand preference. Psychology & Marketing, 12

(7), 613-635.

O’Leary, C., Rao, S. and Perry, C. (2004). Improving customer relationship management

through database/internet marketing: a theory-building action research project.

European Journal of Marketing, 38(3/4), 338-354.

Ogbuehi, A.O. and V.M. Sharma. (1999). Redefining industrial salesforce roles in a

changing environment: strategic issues in selection, training and management.

Journal of Marketing Theory and Practice, 7(1), 64-70.

Olsen, N.V. and J. Sallis. (2006). Market scanning for new service development

European Journal of Marketing, 40(5/6), 466-484.

Page 34: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

691

Olson, E.M.; O.C. Walker and R.W. Ruekert. (1995). Organizing for effective new product

development: the moderating role of product innovativeness. Journal of

Marketing, 59(1), 48-62.

Omar, O.E. (1997) Target Pricing: a marketing management tool for pricing new cars.

Osmonbekov, T., Bello, D.C. and Gilliland, D.I. (2002). Adoption of electronic commerce

tools in business procurement: enhanced buying center structure and processes.

Journal of Business & Industrial Marketing, 17(2/3), 151-166.

Osselaer, S.J. and J.W. Alba. (2000). Consumer learning and brand equity. Journal of

Consumer Research, 27 (June), 1-16.

Padmanabhan, V.; S.Rajiv and K. Srinivasan. (1997). New products, upgrades, and new

releases: a rationale for sequential product introduction. Journal of Marketing

Research, 61(Nov), 456-72.

Pagh, J.D. and Cooper, M.C. (1998). Supply chain postponement and speculation

strategies. Journal of Business Logistics, 19(2), 13-33.

Papatla, P. and L. Krishnamurti (1996). Measuring the dynamic effects of promotions on

brand choice. Journal of Marketing Research, (Feb), 20-35.

Park, C-H and Y-G. Kim. (2003). A framework of dynamic CRM: linking marketing with

information strategy. Business Process Management Journal, 9(5), 652-671.

Park, S.Y., and A.D. Shocker (1996). Composite branding alliances: an investigation of

extension and feedback effects. Journal of Marketing Research, 33, 453-66.

Parks, C.W.; S.Milberg and R.Lawson (1991). Evaluation of brand extensions: the role of

product feature similarity and brand concept consistency. Journal of Consumer

Research, 18, 185-93.

Perdue, B.C. (1992). Ten aggressive bargaining tactics of industrial buyers. Journal of

Business and Industrial Marketing, 7(2), 45-52.

Perreault, W. D (1998). From 1086 and 1984: direct Marketing into the millennium.

Marketing Intelligence & Planning, 16(1), 56-67.

________., and McCarthy, E. J. (2000). Essentials of Marketing: A global-managerial

approach. 8th ed. Singapore: McGraw-Hill. Inc.

Page 35: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

692

________. and Leigh, L.E. (1989). Reliability of nominal data based on qualitative

judgments. Journal of Marketing Research. 25(May), 135-48.

________. and Young, F.W. (1980). Alternative least squares optimal scaling:

analysis of non-metric data in marketing research. Journal of Marketing Research,

17(Feb), 1-13.

Peter, J.P. and J.H. Donnelly. (2004). Marketing Management: knowledge and skills. 7th

ed. Singapore: McGraw-Hall.

Pfohl, H. and H.P. Buse. (2000). A general methodology for determining a fit between

supply chain logistics and five stages of strategic management. International

Journal of Physical Distribution & Logistics Management, 30 (5), 388-408.

Philip J.K., don E.Schultz, IIchul Kim, Don Han, Tao Li (2004).Will agencies ever ”get” (or

understand) IMC?. European Journal of Marketing, 38(11/12), 1417-1436.

Piercy, N. (1998). Marketing implementation: the implications of marketing paradigm

weakness for the strategy execution process, Journal of the Academy of

Marketing Science, 26 (3), 222-236.

________. (1999). Marketing implementation, organizational change and internal

marketing strategy. In Baker, Michael J. (Eds.), The Marketing Book (pp. 480-

508). Melbourne : 4thed.: Butterworth-Heinemann.

________. and Evans, M. (1999). Developing Marketing Information Capabilities. In

Baker, Michael J. (Eds.), The Marketing Book (pp. 264-297). Melbourne: 4thed.:

Butterworth-Heinemann.

________., D.W. Cravens, and N.A. Morgan. (1997). Sources of effectiveness in the

business-to-business sales organizations. Journal of Marketing Practice:

Applied Marketing Science, 3 (1), 43-69.

________., D.W. Cravens, and N.A. Morgan. (1998). Salesforce performance and

behavior-based management process in business-to-business sales organizations.

European Journal of Marketing, 32 (1/2), 79-100.

Pitta, D.A. and L.P. Katsanis. (1995). Understanding brand equity for successful brand

extension. Journal of Consumer Marketing, 12(4), 51-64.

Page 36: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

693

Poon, S. and M. Joseph. (2000). Product characteristics and internet commerce benefit

among small businesses. Journal of Product & Brand Management, 9 (1), 21-

34.

Putrevu, S, and Lord, K.R. (1994). Comparative and noncomparative advertising:

attitudinal effects under cognitive and affective involvement conditions. Journal

of Advertising, (June), 77-91.

Qiu, T. (2008). Scanning for competitive intelligence: a managerial perspective. European

Journal of Marketing, 42 (7/8), 814-835.

Quallis, W.J. and Puto, C.P. (1989). Organizational climate and decision framing: an

integrated approach to analyzing industrial buying decisions. Journal of Marketing

Research, 26 (2), 179-92.

Quelch, J.A. And L.R. Klein. (1996). The internet and international marketing. Sloan

Management Review, 37(3), 60-75.

Rafig, M. and Ahmed, P.K. (1995). Using the 7Ps as a generic marketing mix: an

exploratory survey of UK and European marketing academics. Marketing

Intelligence and Planning, 13(9), 4-15.

Ramaswamy, V., Gatignon, H. and Reibstein, D.J. (1994). Competitive marketing

behavior in industrial markets. Journal of Marketing, 58 (2), 45-55.

Rangan, S. and R. Adner. (2001). Profits and the internet: seven misconceptions. MIT

Sloan Management Review, 42 (4),44-53.

Rao, A.R. and M.E. Bergen. (1992). Price premium variations as a consequence of

buyers’ lack of information. Journal of Consumer Research, 19(December), 412-423.

________.; K.B. Monroe. (1989) The effect of price, brand name, and store name on

buyer’s perceptions of product quality: an integrative review. Journal of Marketing

Research, 26(Aug), 351-357.

Rao, C.P. and A. Singhapakdi. (1997). Marketing ethics: a comparison between services

and other marketing professionals. Journal of Service Marketing, 11(6), 409-426.

Reddy, S.K., S.L. Holak, and S. Bhat. (1994). To extend or not to extend: success

determinants of line extensions. Journal of Marketing Research, 31 (May), 243-262.

Page 37: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

694

Reichheld, F.F.; D.K. Rigby, P. Schefter, D. Peppers, M. Rogers, B. Dorf, S. Fournier, S.

Dobscha, and D.G. Mick (2548). CRM: วิธีของฮาวารด (แปลจาก CRM-the Right

Way โดย นรินทร องคอินทรี และวีรวุธ มาฆะศิรานนท ). กรุงเทพมหานคร: บริษัท เอ็กซ

เปอรเน็ท จํากัด.

________.; R.G. Markey and Hopton, C. (2000). The loyalty effect – the relationship

between loyalty and profits. European Business Journal, 12(3), 134 -139.

Reid, Mike. (2005). The relationship between integrated marketing communication,

market orientation, and brand orientation. Journal of Advertising, 34(4), 11-23.

Reid, Smith, E. (2001). Seven steps to building e-loyalty. Medical Marketing and Media,

36(3), 94-102.

Rekkas, M. (2002). Empirical models of decision making in industrial organization and

public choice. Unpublished dissertation. University of Toronto. Canada.

Rentz, J.O. (1987). Generalizability theory: a comprehensive method for assessing and

Research, 21(Nov), 410-19.

Reynolds, T. and Craddock, A.B. (1988). The Application of MECCAS Model to the

Development and Assessment of Advertising Strategy; A case study. Journal of

Advertising Research, (April), 43-53.

Ribbink, D.; A.C.R. van Riel; Veronica Liljande and S. Streukens. (2004). Comfort your

online customer: quality, trust and loyalty on the internet. Managing Service

Quality, 14(6), 446-456.

Rindfleisch, A.; J.E. Burroughs, and F. Denton. (1997). Family structure, materialism, and

compulsive consumption. Journal of Consumer Research, 23 (March), 312-325.

Roberts, J.A., K.R. Coulson and L.B. Chonko. (1999). Salesperson perception of equity

and justice and their impact on organizational commitment and intent to

turnover. Journal of Marketing Theory and Practice, 7(1), 1-16.

Robinson, L., G.W. Marshall, W.C. Moncrief, and F.G. Lassk. (2002). Toward a

shortened measure of adaptive selling. Journal of Personal Selling & Sales

Management, 22 (Spring), 111-119.

Rodrigues, A.M.; T.P. Stank and D.F. Lynch. (2004). Linking strategy, structure, process,

and performance in integrated logistics. Journal of Business Logistics, 25 (2), 65-94.

Page 38: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

695

Ronchetto, J.R., Hutt, M.D., and Reingen, P.H. (1989). Embedded influence patterns in

organizational buying systems. Journal of Marketing, 53(October), 51-62.

Rose, R.L., P.W. Miniard, M.J. Barone, K.C. Manning, and B.D. Till. (1993). When

persuasion goes undetected: the case of comparative advertising. Journal of

Marketing Research, 30(August), 315-30.

Rosenbloom, B. (1983). Store Image Development and the Question of Congruency. In

W. R. Darden & R. F. Lusch (Eds.), Patronage Behavior and Retail Management

(pp. 141-149). NY: Elsivier Science Publishing Co, Inc.

________. (2004). Marketing Channels: a management view. 7th Ed. Singapore:

Thomson Corp.

Ross, Elliot B. (1990). Marking Money with Proactive Pricing. In Dolan, Robert J. (Eds.),

The Strategic Marketing Management (pp. 289-305). MA: Harvard Business

School Publications.

Rust, R.T., and R. W. Oliver (1994). Notes and comments: the death of advertising.

Journal of Advertising, 71-77.

Saban, K., Lanasn, J., Lackman, C., & Peace, G. (2000). Organizational Learning: a

critical component to new product development. Journal of Product and Brand

Management, 9 (2), 99-119.

Salman, S.M. and Muir, A (2003). Electronic customer care: the innovative path to e-

loyalty. Journal of Financial Services Marketing, 8(2), 133-144.

Samli, A. C. (1998). Strategic Marketing for Success in Retailing. NY: Quorum Books.

Sarabia, F.J. (1996). Model for market segments evaluation and selection. European

Journal of Marketing, 30 (4), 58-74.

Sarros, J.C. and B.K. Cooper (2006). Building character: a leadership essential. Journal

of Business and Psychology, 21(1), 1-22.

Saxby, C.L., Parker, K.R., Nitse, P.S. and Dishman, P.L. (2002). Environmental scanning

and organizational culture. Marketing Intelligence & Planning, 20(1), 28-34.

Page 39: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

696

Schaffer, C.M. and Green, P.E. (1998). Cluster-based market segmentation: some further

comparisons of alternative approaches. Journal of the Marketing Research Society,

40(2), 155-163.

Schiffman, L. and L. Kanuk, (1991). Consumer Behavior. Singapore, Prentice-Hall.

Schindler, R. M. (2006). The 99 price ending as a signal of a low-price appeal. Journal

of Retailing, 82(1), 71-77.

Schultz, D.E. (2003). Relax old marcom notions, consider audiences. Marketing News,

37(22) 6, 8.

Selnes, F. and James Sallis. (2003). Promoting Relationship Learning. Journal of

Marketing, 67(3), 80-95.

Semeijin, J; A.C.R. van Riel; M.J.H. van Birgelen and Streukens, S. (2005). E-service

and offline fulfillment: how e-loyalty is created. Managing Service Quality, 15(2),

182-194.

Sethuraman, R. and C. Cole. (1999). Factors influencing the price premiums that

consumers pay for national brands over store brands. Journal of Product & Brand

Management, 8(4), 340-351.

Shahin, A. and P. Nikneshan. (2008). Integration of CRM and QFD: a novel for

enhancing customer participation in design and delivery. The TQM Journal,

20(1), 68-86.

Sharma, V.M. (2001). Industrial and organizational salesforce roles: a relationship-based

perspective. Journal of Marketing Theory and Practice, 9(3), 44-60.

Sherman, H., Rowley, D. and Armandi, B.R. (2007). Developing a strategic profile: the

pre-planning phase of strategic management. Business Strategy Series, 8(3),

162-171.

Sheth, J.N. (1996). Organizational buying behavior: past performance and future

expectations. Journal of Business & Industrial Marketing, 11 (3/4), 7-24.

________.; R.S. Sisodia and Sharma, A. (2000). The antecedents and consequences of

customer-centric marketing. Journal of the Academy of Marketing Science, 28

(1),R. E. (2000). Atmospheric Effects on Shopping Behavior: A review of the

experimental evidence. Journal of Business Research, 49, 193-211.

Page 40: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

697

Tyagi, P.K. (1982). Perceived organizational climate and the process of salesperson

motivation. Journal of Marketing Research, 19(May), 240-254.

Ulrich, D. and N. Smalllwood (2007). Building a leadership brand. Harvard Business

Review, 85 (July-August), 93-100.

________., D. Campana and K. Malkewitz (2010). Formation of consumer price

expectation based on package design: attractive and quality routes. Journal of

Marketing Theory and Practice, 18 (1), 23-41.

Underwood, R.L. (2003). The communication power of product packaging: creating

brand identity via lived and mediated experience. Journal of Marketing Theory

and Practice, 11 (1), 62-77.

________. and N.M. Klein (2002). Packaging as brand communication: effects of product

pictures on consumer responses to the package and brand. Journal of

Marketing Theory and Practice, 10 (4), 58-69.

Untachai , S. and Mizerski, K. (2007). An examination of Customers’ Perceived Quality-

Value Model for the Thai Retail Sector. Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC 2007) Conference, 3-5 December. 2007. Dunedin, New ZeaLand. University of Otago.

________. (2007). The Study of the Effects of Brand Name and Store Atmosphere on

Customers’ Perceived Quality-Value and Store Preference. Unpublished

doctoral dissertation. Edith Cowan University, Australia.

________. and S. Pitiphat (2010). Validating logistics capability in small-micro community

enterprises in upper Northeastern region of Thailand. Journal of International

Management Studies, 10(June), 34-49.

Urban, G., F. Sultan and Qualls, W.J. (2000). Placing trust at the center of your internet

strategy. Sloan Management Review, 41(Fall), 39-48.

Vakratsas, D., and T. Ambler. (1999). How advertising works: what do we really know?.

Journal of Marketing, 63 (Jan), 26-43.

Van de Ven, A.H. (1986). General problems in the management of innovation.

Management Science, 32(5), 590-607.

Page 41: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

698

Van Hoek, R.I., and I. Chong. (2001). Epilogue: UPS logistics-practical approaches to

the e-supply chain. International Journal of Physical Distribution & Logistics

Management, 31 (6), 463-468.

Van Raaij, W.F.And Verhallen, T.M.M.. (1996). Domain-specific market segmentation.

European Journal of Marketing, 28 (10), 49-66.

Vantrappen, Herman (1992). Creating customer value by streamlining business processes.

Long Range Planning, 25 (1), 53-62.

Varadarajan, P.R. and S. Jayachandran. (1999). Market strategy: an assessment of the

state of the field and outlook. Journal of Marketing, 27(2), 120-143.

________.and Yadav, M.S. (2002). Marketing strategy and the internet: an organizing

framework. Journal of the Academy of Marketing Science, 30(4), 296-312.

Venkatesan,R.; Kumar Mehta, Ravi Bapna (2007). Do market characteristics impact the

relationship between retailer characteristics and online prices? Journal of

Retailing, 83 (3), 309-24.

Venkatraman, N. (2000). Five step to a dot-com strategy. Sloan Management Review,

39 (2), 15-28.

________. and Prescott, J.E. (1990). Environment-strategy coalignment: an empirical test of

its performance implications. Strategic Management Journal, 11(1), 1-23.

Verbeke, W., F. Belschak, and R.P. Bagozzi. (2004). The adaptive consequences of

pride in personal selling. Journal of the Academy of Marketing Science, 32 (4),

386-402.

Vrontis, D., Kogetsidis, H. and Stavrou, A. (2006). Strategic marketing planning for a

supplier of liquid food packaging products in Cyprus. Journal of Business &

Industrial Marketing, 21 (4), 250-261.

Walsh, G., Henning-Thurau, T., Wayne-Mitchell, V., and Wiedmand, K-P. (2001).

Consumers’ decision-making style as a basis for market segmentation. Journal

of Targeting, Measurement and Analysis for Marketing, 10(2), 117-131.

Wankink, B. (1996). Can package size accelerate usage volume?. Journal of Marketing,

60 (3), 1-14.

Page 42: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

699

Ward, M.R. and Lee, M.J.. (2000). Internet shopping, consumer search and product

branding. Journal of Product & Brand Management, 9 (1), 6-20.

Web Marketing. (2550, สิงหาคม). จับกระแสการตลาดเว็บไซต. บิสิเนสไทย. หนา 25-26.

Webb, J. (1999). Marketing research. In Baker, Michael J. (Eds.), The Marketing Book

(pp. 154-177). Melbourne: 4thed.: Butterworth-Heinemann.

Webster, F.E. and Wind, Y. (1972). A general model for understanding organizational

buyer behavior. Journal of Marketing, 36 (April), 12-19.

Wedel, M. (2001). Is segmentation history?. Marketing Research, 13 (4), 26-9

Weerawardena, J. (2003). Exploring the role of market learning capability in competitive

strategy. European Journal of Marketing, 37(3/4), 407-29.

Weitz, B.A. and K.D. Bradford. (1999). Personal selling and sales management: a

relationship marketing perspective. Journal of the Academy of Marketing

Science, 27 (2), 241-254.

Wensley, R. (1999). The Basics of Marketing Strategies. In Baker, Michael J. (Eds.), The

Marketing Book (pp. 16-49). Melbourne: 4thed.: Butterworth-Heinemann.

Weston, J.F. and T.E. Copeland. (1992). Managerial Finance. 9th ed. Sydney: Dryden Press.

White, R.E. and J.N. Pearson. (2001). JIT, systems integration and customer

service. International Journal of Physical Distribution & Logistics Management,

31 (5), 313-333.

Wildt, A.R. and Mazis, M.B. (1978). Determinants of scale response: label versus

position. Journal of Marketing Research, 15(May), 261-267.

Wilkes, R.E. (1995). Household life-cycle stages, transitions, and product expenditure.

Journal of Consumer Research, 22 (June), 27-42.

Willcocks, L.P. and R. Plant. (2001). Pathways to e-business leadership: getting from

bricks to clicks. MIT Sloan Management Review, 42 (3), 50-59.

Wilson, D.F. (2000). Why divide consumer and organizational buyer behavior. European

Journal of Marketing, 34 (7), 780-796.

Wilson, E.J., Lilien, G.L. and Wilson, D.T. (1991). Developing and testing a contingency

paradigm of group choice in organizational buying. Journal of Marketing

Research, 28 (4), 452-66.

Page 43: บรรณานุกรม - Udon Thani Rajabhat ...บรรณานุกรม จอห น แวน เมาริค (2549). คัมภีร การพัฒนาภาวะผ

700

Winer, R.S. (2001). A framework for customer relationship management. California

Management Review, 43(4), 89-105.

Wood, J.A. (2005). Organizational configuration as an antecedent to buying centers’

size and structure. Journal of Business & Industrial Marketing, 20 (6), 263-275.

Wood, M.B. (2003). The Marketing Plan. Singapore: Prentice-Hall

Workman, John P., Homburg, Christian, & Gruner, Kjell (1998). Market organization: an

integrative framework of dimensions and determinants. Journal of Marketing, 62

(July), 21-41.

Wotruba, T. (1991). The evolution of personal selling. Journal of Personal Selling &

Sales Management, 11(3), 1-12.

Wright, S. and Calof, J.L. (2006). The quest for competitive, business and marketing

intelligence: a country comparison of current practices. European Journal of

Marketing, 40 (5/6), 453-465.

Wu, S-I. (2001). Benefit segmentation: an empirical study for on-line marketing. Asia

Pacific Journal of Marketing and Logistics, 13(4), 3-18.

Wu. C., and Wu, S-I. (1998). A proposed method for the development of marketing mix

of the tea drink market. Asia Pacific Journal of Marketing and Logistics, 10(1), 3-

21.

Wyner, G.A. (1995). Trade-off techniques and marketing issues. Marketing Research,

7(4); 32-34.

Xu, Y., Yen, D.C., Lin, B. and Chou, D.C. (2002). Adopting customer relationship

management technology. Industrial Management and Data System, 102(8/9),

Yadav, Manjit S.; Monroe, Kent B. (1993). How buyers perceive savings in a bundle

price: an examination of a bundle's transaction. Journal of Marketing Research,

30(3), 350-8.

Yoo, B; N. Donthu and S. Lee. (2000). An examination of selected marketing mix

elements and brand equity. Journal of the Academy of Marketing Science, 28

(2), 195-211.

Zirger, B.J. and Maidique, M.A. (1990). A model of new product development: an

empirical test. Management Science, 36(7), 867-83.